How to uninstall ResponseIntellect app/extension from Mac (Virus removal guide)

What is ResponseIntellect

ResponseIntellect is an adware application that targets Apple computers. Adware can make big problems to your MAC. Adware sometimes named ‘ad software’ is a form of malicious software that displays lots of unwanted ads in form of popups, discounting deals, banners, push notifications or even fake alerts on the web-browser. ResponseIntellect can seriously affect your privacy, your computer’s performance and security.

Does adware steal your data? Aware can be used to gather lots of personal information to get profit. ResponseIntellect can analyze your browsing, and gain access to your privacy data and, subsequently, can transfer it to third parties. Thus, there are more than enough reasons to remove the adware from your Mac.

If you are unfortunate have adware, you can follow the step-by-step tutorial below that will assist you to uninstall ResponseIntellect and get rid of intrusive advertisements from your browser.

How does ResponseIntellect get on your MAC OS

Most of unwanted ads and pop-ups come from internet browser toolbars and/or plugins, BHOs (browser helper objects) and additional programs. In most cases, these items claim itself as apps that improve your experience on the Net by providing a fast and interactive home page or a search provider that does not track you. Remember, how to avoid the unwanted applications. Be cautious, start only reputable apps which download from reputable sources. NEVER install any unknown and dubious software.

Threat Summary

Name	ResponseIntellect
Type	adware, PUP (potentially unwanted program), Mac malware, Mac virus
Detection Names	Adware/Adload!OSX, MacOS.Agent-MT, OSX.Trojan.Gen, Osx.Adware.Cimpli, Trojan-Downloader.OSX.Adload, Adware.MAC.Generic, ApplicUnwnt and Program:MacOS/Vigram.A
Distribution	Free software installers, shady pop up advertisements, torrent downloads and fake update tools
Symptoms	When you go to a webpage, you are occasionally redirected to another web-site that you do not intend to visit, adverts appear in places they shouldn’t be, there is an unexpected application in the ‘Applications’ section of the Finder, unexpected icons on your desktop, your computer settings are being modified without your request, your web-browser slows to a crawl.
Removal	ResponseIntellect removal guide

How to Remove ResponseIntellect (removal instructions)

In the few simple steps below we will have a look at the adware software and how to get rid of ResponseIntellect from Mozilla Firefox, Safari and Google Chrome internet browsers for Mac OS, natively or by using a few free removal tools. Some of the steps will require you to reboot your computer or exit this website. So, read this tutorial carefully, then bookmark this page or open it on your smartphone for later reference.

To remove ResponseIntellect, complete the steps below:

1. Remove unwanted profiles on Mac device
2. Uninstall ResponseIntellect related software through the Finder
3. Remove ResponseIntellect related files and folders
4. Scan your Mac with MalwareBytes
5. Remove ResponseIntellect from Safari, Chrome, Firefox
6. How to stay safe online

Remove unwanted profiles on Mac device

ResponseIntellect can install a configuration profile on the Mac system to block changes made to the browser settings. Therefore, you need to open system preferences, find and delete the profile installed by the adware.

Click Apple menu ( ) > System Preferences.

In System Preferences, select Profiles. if there is no Profiles in the list of preferences, that means there are no profiles installed on the Mac. If there is Profiles in the list, then click on it, then select a profile related to ResponseIntellect.

To delete a malicious profile, click on the minus button ( – ) located at the bottom-left of the Profiles screen.

Uninstall ResponseIntellect related software through the Finder

It’s of primary importance to identify and remove browser hijackers, potentially unwanted programs and adware software through ‘Applications’ section of your Finder.

Open Finder and click “Applications”.

It will display a list of all applications installed on your MAC. Scroll through the all list, and delete any suspicious and unknown programs. Right click to suspicious program and choose “Move to Trash”. Another method is drag the program from the Applications folder to the Trash.

Most important, scroll through the all list, and move to trash any unknown applications. Don’t forget, choose Finder -> Empty Trash.

Remove ResponseIntellect related files and folders

Now you need to try to find ResponseIntellect related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

ResponseIntellect creates several files, these files must be found and removed. Below is a list of files associated with this unwanted application.

• /Library/LaunchDaemons/com.ResponseIntellect.system.plist
• ~/Library/LaunchAgents/com.ResponseIntellect.service.plist
• /Library/Application Support/.(RANDOM)/System/com.ResponseIntellect.system
• ~/Library/Application Support/.(RANDOM)/Services/com.ResponseIntellect.service.app

Some files created by ResponseIntellect are hidden from the user. To find and delete them, you need to enable “show hidden files”. To do this, use the shortcut CMD + SHIFT + . Press once to show hidden files and again to hide them. There is another way. Click Finder -> Applications -> Utilities -> Terminal. In Terminal, paste the following text: defaults write com.apple.finder AppleShowAllFiles YES

Press Enter. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for ResponseIntellect generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: com.google.defaultsearch.plist, , com.ResponseIntellect.service.plist, com.net-preferences.plist, com.machelper.plist, macsearch.plist, search.plist and installapp.plist. Most often, PUPs, adware software and browser hijackers create several files with similar names.

Check for ResponseIntellect generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folders and files. Check the contents of suspicious folders, if there is a file with a name similar to com.ResponseIntellect.system, then this folder must be deleted. Move all suspicious folders and files to the Trash.

Check for ResponseIntellect generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for ResponseIntellect generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.search.system.plist, com.machelper.system.plist, com.ResponseIntellect.system.plist, com.macsearch.system.plist and com.installapp.system.plist. In most cases, PUPs, browser hijackers and adware software create several files with similar names.

Scan your Mac with MalwareBytes

We recommend using MalwareBytes AntiMalware (MBAM) to scan the Mac computer for browser hijackers, potentially unwanted programs and adware. This free utility is an advanced malicious software removal application developed by (c) Malwarebytes lab. This application uses the world’s most popular anti-malware technology. It’s able to help you remove ransomware and other security threats from your Mac computer for free.

Click the link below to download MalwareBytes Anti-Malware.

Once the download is finished, close all programs and windows on your Apple Mac. Run the saved file. Follow the prompts.

The MalwareBytes will automatically start and you can see its main screen as on the image below.

Now press the “Scan” button to perform a system scan for the ResponseIntellect . This process can take some time, so please be patient. While the tool is checking, you can see how many objects and files has already scanned.

After MalwareBytes Free has finished scanning your MAC, MalwareBytes Free will show a list of all threats detected by the scan. Next, you need to press the “Quarantine” button. The MalwareBytes Anti Malware (MBAM) will delete ResponseIntellect adware software and move the selected threats to the program’s quarantine.

Remove ResponseIntellect from Safari, Chrome, Firefox

If you have ‘ResponseIntellect ‘ removal problem, then remove unwanted plugins can help you. In the steps below we will show you the way to remove harmful add-ons without reinstall. This will also allow to delete ResponseIntellect adware software from your browser.

Google Chrome	Mozilla Firefox
In the top right corner, click on Google Chrome’s main menu button, represented by three vertical dots. Select ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove ResponseIntellect adware by reset Google Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing problems with ResponseIntellect removal, you need to reset Mozilla Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

Use ad-blocking application like AdGuard in order to block advertisements, malvertisements, pop-ups and online trackers, avoid having to install harmful and adware browser plug-ins and add-ons which affect your MAC system performance and impact your computer security. Browse the World Wide Web anonymously and stay safe online!

Download AdGuard on your Apple Mac from the following link.

After the download is complete, start the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you launch your MAC, AdGuard will start automatically and stop unwanted popup ads, block malicious and misleading web-sites.

To sum up

We suggest that you keep MalwareBytes Anti-Malware (to periodically scan your machine for new adwares and other malware) and AdGuard (to help you block intrusive advertisements and malicious web pages). Moreover, to prevent any adware, please stay clear of unknown and third party apps.

If you need more help with ResponseIntellect related issues, go to here.