How to uninstall MapperTrack app/extension from Mac (Virus removal guide)

What is MapperTrack

MapperTrack is an adware application targets Mac platform and typically distributed through malicious links, fake Flash Player updates and pirated software installers. MapperTrack can cause issues for your Mac. It can generate numerous additional pop up, banner, pop-under and in-text link advertisements flooding on your web-browser; collect your data such as login details, online searches, etc; run in the background and drag down your MAC running speed; give more chances for other adware software, PUAs even malicious software to get on your machine.

Another reason why you need to delete MapperTrack is its online data-tracking activity. It can collect a wide variety of user information to get profit. Adware can analyze your browsing, and gain access to your user data and, later, can sell it to third party companies. Thus, there are more than enough reasons to remove this adware from your computer.

How does MapperTrack get on your MAC

Usually, adware gets into computers as part of a bundle with freeware, sharing files and other unsafe applications that you downloaded from the Web. The makers of adware software pays software developers for distributing adware within their apps. So, third-party software is often included as part of the setup package. In order to avoid the setup of any adware software: choose only Manual, Custom or Advanced installation mode and reject all additional applications in which you are unsure.

Threat Summary

Name	MapperTrack, MapperTrack 1.0 app
Type	adware, potentially unwanted program (PUP), Mac malware, Mac virus
Detection Names	Adware.MAC.Generic, Trojan-Downloader.OSX.Adload, Program:MacOS/Vigram.A, ApplicUnwnt, OSX.Trojan.Gen, Osx.Adware.Cimpli, MacOS.Agent-MT and Adware/Adload!OSX
Distribution	Free software installers, suspicious popup ads, fake updaters and torrent downloads
Symptoms	The web-page links redirect to a web sites different from what you expected, pop-ups and new tabs are loaded without your request, new entries appear in your Applications folder, new toolbars in your web browser, your web browser settings are being altered without your request, slow Internet or slow browsing.
Removal	MapperTrack removal guide

How to remove MapperTrack adware

There exist several free adware software removal tools. Also it is possible to remove the MapperTrack adware manually. But we suggest to combine all these ways below into the one removal algorithm. Follow the steps of the guide. Some of the steps below will require you to exit this web page. So, please read the tutorial carefully, after that bookmark it or open it on your smartphone for later reference.

To remove MapperTrack, execute the steps below:

1. Remove profiles created by MapperTrack
2. Delete MapperTrack associated software by using the Finder
3. Remove MapperTrack related files and folders
4. Scan your Mac with MalwareBytes
5. Remove MapperTrack from Safari, Chrome, Firefox
6. How to stay safe online

Remove profiles created by MapperTrack

MapperTrack can install a configuration profile on the Mac system to block changes made to the browser settings. Therefore, you need to open system preferences, find and delete the profile installed by the adware.

Click Apple menu ( ) > System Preferences.

In System Preferences, select Profiles. if there is no Profiles in the list of preferences, that means there are no profiles installed on the Mac device. If there is Profiles in the list, then click on it, then select a profile related to MapperTrack.

To delete a malicious profile, click on the minus button ( – ) located at the bottom-left of the Profiles screen.

Delete MapperTrack associated software by using the Finder

Check out the Finder (Applications section) to see all installed programs. If you see any unknown and questionable applications, they are the ones you need to remove.

Open Finder and click “Applications”.

It will open a list of all software installed on your machine. Scroll through the all list, and delete any questionable and unknown apps. Right click to suspicious application and choose “Move to Trash”. Another solution is drag the program from the Applications folder to the Trash.

Most important, scroll through the all list, and move to trash any unknown applications. Don’t forget, choose Finder -> Empty Trash.

Remove MapperTrack related files and folders

Now you need to try to find MapperTrack related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

MapperTrack creates several files, these files must be found and removed. Below is a list of files associated with this unwanted program.

• /Library/LaunchDaemons/com.MapperTrack.system.plist
• ~/Library/LaunchAgents/com.MapperTrack.service.plist
• /Library/Application Support/.(RANDOM)/System/com.MapperTrack.system
• ~/Library/Application Support/.(RANDOM)/Services/com.MapperTrack.service.app

Some files created by MapperTrack are hidden from the user. To find and delete them, you need to enable “show hidden files”. To do this, use the shortcut CMD + SHIFT + . Press once to show hidden files and again to hide them. There is another way. Click Finder -> Applications -> Utilities -> Terminal. In Terminal, paste the following text: defaults write com.apple.finder AppleShowAllFiles YES

Press Enter. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for MapperTrack generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: com.machelper.plist, com.MapperTrack.service.plist, macsearch.plist, search.plist, com.net-preferences.plist, installapp.plist and com.google.defaultsearch.plist, . Most often, potentially unwanted programs, browser hijackers and adware create several files with similar names.

Check for MapperTrack generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folders and files. Check the contents of suspicious folders, if there is a file with a name similar to com.MapperTrack.system, then this folder must be deleted. Move all suspicious folders and files to the Trash.

Check for MapperTrack generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for MapperTrack generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.MapperTrack.system.plist, com.search.system.plist, com.macsearch.system.plist, com.machelper.system.plist and com.installapp.system.plist. In most cases, potentially unwanted programs, browser hijackers and adware software create several files with similar names.

Scan your Mac with MalwareBytes

Manual MapperTrack removal requires some computer skills. Some files and system entries that created by the adware may be not fully removed. We suggest that use MalwareBytes to scan the Mac computer. Moreover, this program will help you to remove browser hijackers, toolbars, PUPs and adware that your MAC can be affected too.

Visit the page linked below to download the latest version of MalwareBytes for Mac.

After downloading is finished, close all software and windows on your computer. Run the saved file. Follow the prompts.

The MalwareBytes AntiMalware (MBAM) will automatically start and you can see its main screen as displayed below.

Now press the “Scan” button to perform a system scan for the MapperTrack adware software. A system scan may take anywhere from 5 to 30 minutes, depending on your computer. While the MalwareBytes Anti-Malware utility is scanning, you can see how many objects it has identified as being infected by malicious software.

Once MalwareBytes Anti Malware (MBAM) has completed scanning, MalwareBytes Free will show a list of all items detected by the scan. Make sure all threats have ‘checkmark’ and click the “Quarantine” button. The MalwareBytes AntiMalware (MBAM) will get rid of MapperTrack adware.

Remove MapperTrack from Safari, Chrome, Firefox

Remove unwanted plugins is a easy method to remove MapperTrack and revert back browser’s settings that have been modified by adware.

Google Chrome	Mozilla Firefox
In the top right corner, click on Chrome’s main menu button, represented by three vertical dots. In the menu go to ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove MapperTrack by reset Google Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing issues with MapperTrack adware removal, you need to reset Mozilla Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

The AdGuard is a very good ad-blocking application for the Chrome, Safari and Mozilla Firefox, with active user support. It does a great job by removing certain types of unwanted advertisements, popunders, popups, intrusive newtab pages, and even full page ads and website overlay layers. Of course, the AdGuard can block harmful web-sites automatically or by using a custom filter rule.

Installing the AdGuard is simple. First you’ll need to download AdGuard on your Windows Desktop by clicking on the following link.

After the downloading process is done, run the downloaded file. The “Setup Wizard” window will show up on the computer screen.

Follow the prompts. AdGuard will then be installed. A window will show up asking you to confirm that you want to see a quick tutorial. Click “Skip” button to close the window and use the default settings, or press “Get Started” to see an quick guidance which will allow you get to know AdGuard better.

Each time, when you launch your MAC system, AdGuard will run automatically and stop intrusive popup ads, block malicious and misleading web-pages.

To sum up

Now your MAC should be clean of the MapperTrack adware. We suggest that you keep AdGuard (to help you block unwanted pop-up advertisements and annoying malicious web sites) and MalwareBytes Anti-Malware (MBAM) (to periodically scan your Apple Mac for new adwares and other malware).

If you are still having problems while trying to get rid of MapperTrack from the Firefox, Safari and Chrome, then ask for help here here.