What is DPD Delivery Email virus?
In addition to the Run Parcel Track link, which we mentioned earlier, these emails contain a couple more links: “Download our app” and “Find out more”. Both of these links also lead to downloading a malicious file. This malicious file is one of the variants of the DanaBot Trojan. DanaBot is a banking Trojan that mainly focuses on stealing finacial information from infected computers. This trojan is spread through exploit kits and malicious spam. Of course, the DPD company has nothing to do with these emails and their malicious content. Criminals and scammers often hide behind the names of well-known companies in order to increase the number of infections.
Text presented in this scam email:
Subject: Your parcel is on its way
We’ll deliver your BT parcel on
Your parcel is on its way a 1 hour time slot has been selected for delivery once your parcel has been loaded on the van, usually by 1:00pm. Click run parcel track to get accurate delivery time or rearrange delivery.
Please note, our driver is unable to leave this item safe.
Run Parcel Track
Your parcel: xxxxxxx
Download our app
Never miss a parcel delivery from your favourite DPDgroup companies, DPD Local and DPD.
Find out more
How can DPD Delivery Email virus get on your device
DPD Delivery scam emails distribute a malicious file, which is a JS script. This script contains commands that download and run the DanaBot Trojan on the user’s computer. This method of infecting a computer is not uncommon, very often criminals use spam emails to spread various malware. Most often, such emails contain links or an attached Microsoft Office document. The scammers present this document as legitimate and offer to open it, thus pushing the user to download and run the malware.
|Name||DPD Delivery Email virus|
|Email Subject Line||Reassuring parcel delivery, Your Parcel is on hold, Your parcel is on its way, You have missed a parcel|
|Type||Phishing, Scam, Banking malware|
|Attached malware||DanaBot trojan|
|Detection Names||TR/AD.DanaBot.vfmhs, Trojan-Banker.Win32.Danabot.hle, Trojan:Win32/Bluteal!rfn, Trojan.Multi.Generic.4!c|
|Distribution methods||Spam mails that contain malicious links. Malicious downloads that happen without a user’s knowledge when they visit a compromised webpage. Social media, such as web-based instant messaging applications.|
|Removal||DPD Delivery Email virus removal guide|
How to remove DPD Delivery Email virus from computer
If you accidentally run the file attached to the DPD Delivery scam email, or suspect that your computer is infected with the DanaBot trojan, then you need to follow the steps, which are given below. You may find some minor differences in your MS Windows install. No matter, you should be okay if you follow the steps outlined below: kill DanaBot process, remove DanaBot file, scan computer for malware. Some of the steps will require you to reboot your personal computer or close this web-site. So, read this guidance carefully, then bookmark this page or open it on your smartphone for later reference.
To remove DPD Delivery Email virus, complete the steps below:
Kill DPD Delivery Email virus
Press CTRL, ALT, DEL keys together.
Click Task Manager. Select the “Processes” tab, look for something suspicious that is the DanaBot trojan then right-click it and select “End Task” or “End Process” option. If your Task Manager does not open or the Windows reports “Task manager has been disabled by your administrator”, then follow the guide: How to Fix Task manager has been disabled by your administrator.
In most cases, malicious software masks itself to avoid detection by imitating legitimate Microsoft Windows processes. A process is particularly suspicious: it’s taking up a lot of memory (despite the fact that you closed all of your applications), its name is not familiar to you (if you’re in doubt, you can always check the program by doing a search for its name in Google, Yahoo or Bing).
Disable DPD Delivery Email virus start-up
Select the “Start-Up” tab, look for something suspicious that is the DanaBot trojan, right click to it and select Disable.
Close Task Manager.
Scan computer for malware
We suggest using the Zemana Anti-Malware (ZAM) that are completely clean your computer of the DPD Delivery Email virus. The utility is an advanced malicious software removal program developed by (c) Zemana lab. It’s able to help you remove PUPs, viruses, adware, malware, toolbars, ransomware and other security threats from your computer for free.
Installing the Zemana is simple. First you will need to download Zemana Anti Malware from the following link. Save it on your MS Windows desktop or in any other place.
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019
Once downloading is finished, start it and follow the prompts. Once installed, the Zemana will try to update itself and when this task is done, click the “Scan” button to begin scanning your PC for the DPD Delivery Email virus, DanaBot trojan, other malicious software and trojans.
A system scan can take anywhere from 5 to 30 minutes, depending on your PC system. Review the report and then press “Next” button.
The Zemana will start to remove virus, other malware and trojans.
In order to be 100% sure that the computer no longer has the DPD Delivery Email virus, we recommend using MalwareBytes which are fully clean your device of the DanaBot trojan. This free utility is an advanced malicious software removal application designed by (c) Malwarebytes lab. This application uses the world’s most popular anti-malware technology. It’s able to help you remove spyware, trojans, worms, adware, toolbars, ransomware and other malware.
MalwareBytes can be downloaded from the following link. Save it to your Desktop.
Category: Security tools
Update: April 15, 2020
After the downloading process is complete, run it and follow the prompts. Once installed, the MalwareBytes Free will try to update itself and when this procedure is finished, click the “Scan” button to perform a system scan with this utility for the DPD Delivery Email virus, other malware and trojans. Make sure to check mark the threats which are unsafe and then press “Quarantine” button.
The MalwareBytes Free is a free application that you can use to remove all detected folders, files, services, registry entries and so on. To learn more about this malware removal utility, we advise you to read and follow the step-by-step guide or the video guide below.
Run AdBlocker to stay safe online
Run an adblocker utility like AdGuard will protect you from harmful ads and content. Moreover, you can find that the AdGuard have an option to protect your privacy and stop phishing and spam web-sites. Additionally, ad blocking software will help you to avoid undesired popups and unverified links that also a good way to stay safe online.
Visit the following page to download AdGuard. Save it on your Desktop.
Author: © Adguard
Category: Security tools
Update: November 15, 2018
When downloading is finished, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as shown on the screen below.
Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as shown on the screen below.
Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick guide that will allow you get to know AdGuard better.
Each time, when you run your PC, AdGuard will start automatically and stop unwanted advertisements, block phishing websites, as well as other harmful or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.
Now your device should be clean of the DPD Delivery Email virus . We suggest that you keep AdGuard (to help you block unwanted pop-up advertisements and unwanted malicious webpages) and Zemana Free (to periodically scan your device for new malware, browser hijackers and adware software). Make sure that you have all the Critical Updates recommended for Microsoft Windows OS. Without regular updates you WILL NOT be protected when new hijackers, malicious apps and adware software are released.
If you are still having problems while trying to remove DPD Delivery Email virus from your computer, then ask for help here.