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Home › Browser Hijacking › How to remove Chrome extensions installed by enterprise policy

How to remove Chrome extensions installed by enterprise policy

Patrik (Myantispyware admin) September 7, 2017     2 Comments    

Chrome extensions labeled Installed by enterprise policy are now widely spread on the Internet. Many computer users have got affected by these malicious Google Chrome extensions and are struggling to remove it from their systems. The Chrome extensions installed by enterprise policy can be a browser hijacker or an adware that could harm your PC if not uninstalled ASAP. A usually harmful actions of these extension are to modify users’ internet browser settings such as the homepage, newtab page and search engine by default to its own without any permission or redirect Google Chrome to various unwanted ad, misleading and malicious sites.

installed by enterprise policy

Chrome extension “installed by enterprise policy” is a sign of malware on your computer

When you’re performing searches using the Google Chrome web browser that has been affected by an extension installed by enterprise policy, the search results will be returned from Bing, Yahoo or Google Custom Search. The authors of the malicious extension that installed by enterprise policy are most probably doing this to earn advertisement money from the advertisements opened in the search results.

Some Chrome extensions installed by enterprise policy also contain ‘ad-supported’ software (also known as adware) that be able to show undesired advertisements or gather your privacy information which can be sold to third parties. These unwanted advertisements can be shown as pop-unders, pop-ups, in-text advertisements, video advertisements, text links or banners or even massive full page ads. Most of these Chrome extensions installed by enterprise policy just are created to display undesired ads, but some of them are form of spyware that often used to track users to collect a wide variety of user data about you.

Therefore it is very important to clean your personal computer of malicious extensions installed by enterprise policy as soon as possible. Follow the step by step tutorial below to remove Chrome extensions installed by enterprise policy, as well as other malware and adware, which can be installed onto your PC along with it.

Remove Chrome extensions installed by enterprise policy

There are a few ways which can be used to get rid of Chrome extensions installed by enterprise policy. But, not all unwanted software like this extension can be completely deleted utilizing only manual solutions. Most commonly you’re not able to remove extensions installed by enterprise policy using standard MS Windows options. In order to completely remove Chrome extensions installed by enterprise policy you need complete a few manual steps and use reliable removal tools. Most IT security specialists states that Zemana, MalwareBytes Free or AdwCleaner utilities are a right choice. These free programs are able to detect and remove extensions installed by enterprise policy from your system and restore your browser settings to defaults.




If you are using an Apple computer running Mac OS, then use the following guide How to remove browser hijacker, pop-ups, advertisements from Mac

To remove Chrome extensions installed by enterprise policy, complete the following steps:

  1. How to manually remove extensions installed by enterprise policy
    • Method 1: Uninstall suspicious software by using Windows Control Panel
    • Method 2: Remove Chrome extensions installed by enterprise policy
    • Method 3: Manually uninstall extensions installed by enterprise policy
  2. Run free tools to completely remove Chrome extensions installed by enterprise policy
    • Run Zemana Free to remove extensions installed by enterprise policy
    • Remove Chrome extensions installed by enterprise policy with Malwarebytes
    • Run AdwCleaner to remove extensions installed by enterprise policy

How to manually remove extensions installed by enterprise policy

We advise that you begin the PC cleaning procedure by checking the list of installed software and delete all unknown or suspicious software. This is a very important step, as mentioned above, very often the harmful programs such as adware and hijackers may be bundled with free applications. Uninstall these unwanted applications can remove Chrome extensions installed by enterprise policy.

Method 1: Uninstall suspicious software by using Windows Control Panel

It is of primary importance to first identify and remove all potentially unwanted software, adware programs and browser hijackers through ‘Add/Remove Programs’ (Windows XP) or ‘Uninstall a program’ (Windows 10, 8, 7) section of your MS Windows Control Panel.

Windows 8, 8.1, 10

First, click Windows button windows key, then press Search windows search. Type ‘Control panel’and press Enter as displayed in the following example.
search
After the ‘Control Panel’ opens, click the ‘Uninstall a program’ link under Programs category as shown in the figure below.
windows 10 control panel
You will see the ‘Uninstall a program’ panel as displayed in the following example.
delete a program
Very carefully look around the entire list of programs installed on your PC system. Most likely, one or more of them are responsible for the appearance of malicious extensions labeled with “Installed by enterprise policy”. If you have many programs installed, you can help simplify the search of harmful programs by sort the list by date of installation. Once you have found a suspicious, unwanted or unused program, right click to it, after that click ‘Uninstall’.

Windows XP, Vista, 7

First, click ‘Start’ button and select ‘Control Panel’ at right panel as displayed in the following example.
windows7 start menu
After the Windows ‘Control Panel’ opens, you need to click ‘Uninstall a program’ under ‘Programs’ as shown below.
windows 7 control panel
You will see a list of software installed on your machine. We recommend to sort the list by date of installation to quickly find the programs that were installed last. Most likely they responsibility for the appearance of unwanted Chrome extensions labeled with “Installed by enterprise policy”. If you are in doubt, you can always check the program by doing a search for her name in Google, Yahoo or Bing. After the application which you need to remove is found, simply click on its name, and then click ‘Uninstall’ as shown below.
Delete a application in Windows 7

Method 2: Remove Chrome extensions installed by enterprise policy

Reset Group Policy settings to defaults before manually removing extensions installed by enterprise policy. Follow the given steps below.

Press Windows and X keys together. It will open a menu.

start command prompt (admin)

Click Command prompt (Administrator). You will see a “black box” – Command prompt as shown below.

command prompt admin

In the command prompt type

rd /S /Q "%WinDir%\System32\GroupPolicyUsers"

Press Enter.

Type

rd /S /Q "%WinDir%\System32\GroupPolicy"

Press Enter.

Type

gpupdate /force

Press Enter. If the command was successful, you will see the message as shown below.

Computer Policy update has completed successfully.
User Policy update has completed successfully.

policy update has completed

Close command prompt and reboot your computer.

Now you should be able to remove Chrome extensions that was labeled “Installed by enterprise policy”.

In order to remove these malicious extensions from Google Chrome click the menu icon in the top right-hand corner. It will open a drop-down menu. Select More Tools, then click Extensions. You will see a screen as shown below.

chrome extensions

In the Extensions window, select the extension which was previously marked with “Installed by enterprise policy”, delete the checkmark next to ‘Enabled’ and click on the trash bin icon.

remove chrome extensions

Click “Remove” button to confirm it.

Run the Reset browser tool of the Chrome to reset all its settings such as homepage, newtab and search provider by default to original defaults. This is a very useful tool to use as last step, in the case of need to remove extensions installed by enterprise policy.

Run the Chrome. Next, press the button in the form of three dots (chrome menu button). It will show the main menu. Further, click the option named “Settings”. Another way to display the Chrome’s settings – type chrome://settings in the web-browser adress bar and press Enter.

open chrome settings

The browser will show the settings screen. Scroll down to the bottom of the page and click the “Advanced” link. Now scroll down until the “Reset” section is visible, as displayed below and click the “Reset settings to their original defaults”.

chrome settings reset link

The Google Chrome will show the confirmation prompt. You need to confirm your action, click the “Reset” button.

chrome settings reset dialog

The web-browser will start the procedure of cleaning. Once it is complete, the Google Chrome browser’s settings including homepage, new tab page and default search provider back to the values that have been when the Chrome was first installed on your personal computer.

Method 3: Manually uninstall extensions installed by enterprise policy

There is another way to uninstall extensions installed by enterprise policy – it’s manually delete it from the Windows registry, then delete its files from the hard disk.

Open the Google Chrome extension manager to find the ID of the extension that was installed by enterprise policy. Run the Chrome. Next, press the button in the form of three dots. It will open the Chrome menu. Choose More Tools option and then click on Extensions.

open chrome extensions manager

Enable the Developer mode by putting a tick in its box. Now you need to write or copy to the clipboard the ID of an extension that has a label “Installed by enterprise policy”.

chrome extension developer mode

Close the Google Chrome.

Run Windows Registry Editor to remove malicious registry keys that associated with the extension that was installed by enterprise policy.

Press “Windows” (a key with Windows logo) and “R” on your keyboard at the same time. The Run dialog box should appear.

uninstall chrome extension run regedit

Type “regedit” and press Enter. It will open the Windows Registry editor. Click Edit menu and select “Find…”. In the Find dialog prompt paste the ID of the extension that labeled with “Installed by enterprise policy” as shown on the example below.

uninstall chrome extension regedit find next

Click “Find next” button. Remove the registry key matching the ID of the extension that was installed by enterprise policy. In order to delete a key, right click on the registry key and select Delete option as displayed on the example below.

uninstall chrome extension regedit delete

Confirm it by clicking “Yes” button.

uninstall chrome extension regedit delete confirm

Repeat the “Find next” step to remove all registry keys that associated with the ID of the extension that was installed by enterprise policy.

When you have removed any registry keys matching the ID of the extension installed by enterprise policy, close Windows Registry editor.

On the next step you should remove any files that associated with the extension installed by enterprise policy.

Files and folders associated with the Chrome Extension labeled with “Installed by enterprise policy” are usually hidden, so to see these malicious folders and files you need to enable the “Show hidden files and folders” option.

Type “folder” in search and press Enter. Click “Show hidden files and folders” in search results.

show hidden files win10

If you are using Window 7, then click Start button, then Computer. Next, click Organize and select the “Folder and Search Options”.

show hidden files win7

In the opened window select the View tab, select “Show hidden files, folders and drives”. Press Apply button and then click on OK.

show hidden files option win10

Press “Windows” (a key with Windows logo) and “R” on your keyboard at the same time. The Run dialog box should appear. Type “%AppData%” and press Enter. It will open the contents of the Roaming folder. Click AppData in the address bar.

open appdata folder

It will open the AppData folder. Locate and open the following folders:

  • Local
  • Google
  • Chrome
  • User Data
  • Default
  • Extensions

Finally remove the folder matching the ID of the extension that was installed by enterprise policy.

uninstall chrome extension folder remove

Run free tools to completely remove Chrome extensions installed by enterprise policy

If you’re unsure how to completely remove Chrome extensions installed by enterprise policy, consider using automatic extension removal applications which listed below. It will identify these malicious extensions and remove it from your Google Chrome for free.




Run Zemana Free to remove extensions installed by enterprise policy

We recommend using the Zemana Anti Malware (ZAM). You may download and install Zemana Free to detect and remove extensions installed by enterprise policy from your Google Chrome browser. When installed and updated, the malware remover will automatically scan and detect all threats exist on the computer.

Now you can set up and run Zemana to remove Installed by enterprise policy addon from your browser by following the steps below:

Click the following link to download Zemana installation package named Zemana.AntiMalware.Setup on your system.

Zemana AntiMalware
Zemana AntiMalware
43088 downloads
Author: Zemana Ltd
Category: Security tools
Update: March 3, 2018

Start the installation package after it has been downloaded successfully and then follow the prompts to install this utility on your computer.

Zemana Free SetupWizard

During installation you can change certain settings, but we suggest you don’t make any changes to default settings.

When installation is done, this malware removal tool will automatically run and update itself. You will see its main window as displayed on the image below.

Now click the “Scan” button for scanning your machine for malicious extensions installed by enterprise policy that redirects your browser to unwanted web-sites. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your system and the speed of your computer. While the Zemana Anti-Malware is checking, you can see how many objects it has identified either as being malware.

Zemana Anti-Malware detect extensions installed by enterprise policy

When Zemana has finished scanning, Zemana Anti Malware (ZAM) will display a screen that contains a list of malware that has been found. Review the results once the tool has done the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply press “Next” button.

Zemana AntiMalware (ZAM) scan is finished

The Zemana Anti-Malware will remove Google Chrome extensions installed by enterprise policy and move threats to the program’s quarantine. Once the process is complete, you can be prompted to reboot your personal computer to make the change take effect.

Remove Chrome extensions installed by enterprise policy with Malwarebytes

Manual removal steps requires some computer skills. Some files and registry entries that created by these extensions installed by enterprise policy can be not completely removed. We suggest that use the Malwarebytes Free that are completely free your machine of malicious Chrome extensions. Moreover, the free program will help you to get rid of malware, PUPs, adware and toolbars that your computer can be infected too.

Download MalwareBytes from the link below. Save it to your Desktop so that you can access the file easily.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
270308 downloads
Author: Malwarebytes
Category: Security tools
Update: February 5, 2019

After downloading is done, close all software and windows on your system. Double-click the set up file named mb3-setup. If the “User Account Control” prompt pops up as displayed on the image below, click the “Yes” button.

malwarebytes uac

It will open the “Setup wizard” which will help you install MalwareBytes Free on your computer. Follow the prompts and don’t make any changes to default settings.

malwarebytes setup wizard

Once setup is finished successfully, press Finish button. MalwareBytes Free will automatically start and you can see its main screen as displayed in the figure below.

MalwareBytes Microsoft Windows10

Now click the “Scan Now” button for scanning your personal computer for extensions installed by enterprise policy that cause a lots of unwanted ads. Depending on your system, the scan may take anywhere from a few minutes to close to an hour. While the MalwareBytes Free utility is checking, you can see number of objects it has identified as being infected by malicious software.

MalwareBytes Free Microsoft Windows10 find extensions installed by enterprise policy and other Chrome browser's harmful plugins

When the scan is done, MalwareBytes Free will display you the results. When you’re ready, click “Quarantine Selected” button. The MalwareBytes Anti Malware (MBAM) will get rid of Google Chrome extensions installed by enterprise policy that modifies your startpage and search engine and add threats to the Quarantine. After the procedure is done, you may be prompted to reboot the machine.

We suggest you look at the following video, which completely explains the process of using the MalwareBytes Free to get rid of adware, hijacker and other malicious software.

Run AdwCleaner to remove extensions installed by enterprise policy

AdwCleaner is a free removal utility that may be downloaded and run to uninstall browser hijackers, adware, malware, potentially unwanted applications, toolbars and other threats such as Chrome extensions labeled with “Installed by enterprise policy”. You can run this utility to detect threats even if you have an antivirus or any other security program.

adwcleaner detect extensions installed by enterprise policy that developed to redirect your Chrome browser to an unwanted page

  1. Download AdwCleaner from the following link. Save it on your Microsoft Windows desktop or in any other place.
    AdwCleaner
    AdwCleaner download
    169439 downloads
    Version: 7.2.7
    Author: Xplode, MalwareBytes
    Category: Security tools
    Update: January 25, 2019
  2. Select the file location as Desktop, and then press Save.
  3. When the downloading process is finished, run the AdwCleaner, double-click the adwcleaner_xxx.exe file.
  4. If the “User Account Control” prompts, click Yes to continue.
  5. Read the “Terms of use”, and click Accept.
  6. In the AdwCleaner window, press the “Scan” to perform a system scan with this utility for harmful extensions installed by enterprise policy. Depending on your computer, the scan can take anywhere from a few minutes to close to an hour. While the AdwCleaner program is checking, you can see count of objects it has identified as threat.
  7. After finished, AdwCleaner will display you the results. You may move threats to Quarantine (all selected by default) by simply press “Clean”. If the AdwCleaner will ask you to reboot your system, click “OK”.

The steps shown in detail in the following video.

How to stay safe online

Run ad blocking program such as AdGuard in order to stop ads, malvertisements, pop-ups and online trackers, avoid having to install malicious and adware browser plug-ins and add-ons which affect your machine performance and impact your PC system security. Browse the Web anonymously and stay safe online!

  1. Download AdGuard application on your PC system from the following link.
    Adguard
    Adguard download
    16125 downloads
    Version: 6.4
    Author: © Adguard
    Category: Security tools
    Update: November 15, 2018
  2. When the download is finished, run the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
  3. After the setup is finished, click “Skip” to close the setup application and use the default settings, or click “Get Started” to see an quick tutorial which will help you get to know AdGuard better.
  4. In most cases, the default settings are enough and you do not need to change anything. Each time, when you run your system, AdGuard will start automatically and block popup ads, as well as other malicious or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the icon named AdGuard, that is located on your desktop.

How can you prevent your PC from the attack of extensions installed by enterprise policy

The Chrome extensions installed by enterprise policy are bundled with various free programs, as a supplement, which is installed automatically. This is certainly not an honest way to get installed onto your machine. To avoid infecting of your personal computer and side effects in the form of changing your internet browser settings, you should always carefully read the Terms of Use and the Software license. Additionally, always select Manual, Custom or Advanced installation mode. This allows you to disable the installation of unnecessary and often harmful programs. Even if you uninstall the free applications from your computer, your web browser’s settings will not be restored. This means that you should manually remove extensions installed by enterprise policy from the Goole Chrome by follow the step by step guide above.

To sum up

Now your computer should be free of the malicious Chrome extensions installed by enterprise policy that alters your startpage and search provider. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted pop-up ads and unwanted malicious web-sites) and Zemana (to periodically scan your PC for new malware, browser hijackers and adware). Make sure that you have all the Critical Updates recommended for Windows OS. Without regular updates you WILL NOT be protected when new harmful software are released.

If you are still having problems while trying to delete extensions labeled with “Installed by enterprise policy” from the Google Chrome web-browser, then ask for help in our Spyware/Malware removal forum.

 

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Author: Patrik (Myantispyware admin)

2 Comments

  1. Roxy
    ― September 18, 2017 - 1:44 am

    I was infected by the “installed by enterprise policy” virus 2 days ago, but I found help. Thank you for this solution!

  2. Virginia
    ― October 6, 2018 - 10:54 am

    I followed “Method 3: Manually uninstall extensions installed by enterprise policy” and it worked!!! Thank you so much!!!

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