val asked 6 years ago
i got the virus ransomware who encrypts files using .geno extension i succeeded in removing the virus but i can’t recover my encrypted files i really need help those documents are really important and even some of my pc components have been encrypted please i need help
1 Answers
Myantispyware team Staff answered 6 years ago
If your files are encrypted with an offline key, then they can be decrypted using a free decryptor. If the files are encrypted with an online key, then use the ShadowExplorer and PhotoRec to restore them. More details in this article: https://www.myantispyware.com/2020/09/02/remove-geno-ransomware-decrypt-geno-files-geno-file-recovery-guide/
