What is BIP file
The .[email@example.com].bip extension is a file extension that is used by a new malware belonging to the Crysis/Dharma family to mark files that have been encrypted. BIP ransomware is a malicious program that encrypts user files and demands a ransom for a key-decryptor pair that is necessary to decrypt the affected files. It uses a strong encryption system and a long key, which virtually eliminates the possibility of decrypting files without a key. Files encrypted with .[firstname.lastname@example.org].bip extension become useless, their contents cannot be read without the key that the criminals have.
Text presented in the BIP ransomware pop-up:
All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail email@example.com
Write this ID in the title of your message XXXXXXX
In case of no answer in 24 hours write us to theese e-mails:firstname.lastname@example.org
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 10Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
What is BIP ransomware
BIP ransomware is one of the variants of Dharma/Crysis ransomware. The most common source of infection is cracked apps and games, torrents files, freeware, Windows and Microsoft Office activators, and other similar software. Upon execution, it encrypts files using a key that is individual for each computer. BIP uses a very strong encryption system, which eliminates the possibility of determining the key, even using a super computer. The encryption process is very fast, regardless of what is in the file, the virus can easily encrypt it. BIP ransomware can encrypt almost all files that are on the computer, including those located on network drives. The only thing that the virus does not encrypt is the files that are necessary for the Windows OS to function normally. Below we list some types of files that can be encrypted by the ransomware:
.kdb, .dbf, .re4, .mrwref, .avi, .wmv, .wpd, .apk, .arw, .z, .odm, .t12, .arch00, .accdb, .pptx, .x3d, .orf, .desc, .xlsm, .x, .dmp, .bkp, .hkx, .bc6, .wp6, .zdb, .wdb, .wmv, .bc7, .mddata, .mcmeta, .ibank, .ntl, .mov, .crt, .wbd, .xx, .eps, .pst, .sidn, .slm, .hkdb, .wmd, .webp, .ptx, .z3d, .wbz, .pak, .blob, .nrw, .py, .sie, .w3x, .jpeg, .bkf, .mef, .csv, .xlgc, .xlsm, .hplg, .qdf, .upk, .p12, .dng, .mpqge, .wb2, .pem, .wav, .docx, .psd, .wpt, .ztmp, .rim, .srf, .wp5, .xlsb, .xmind, .syncdb, .icxs, .x3f, .wsh, .png, .wri, .odc, .wmf, .map, .ff, .xls, .lbf, .der, .lrf, .xlsx, .itm, .ncf, .3ds, .wma, .pef, .m3u, .m4a, .sql, .doc, .litemod, .mdf, .cas, .odb, .zabw, .xlk, .xf, .y, .mdb, .esm, .wm, .sb, .indd, .wpl, .raf, .0, .ybk, .dcr, .xml, .das, .yal, .css, .vtf, .odt, .erf, .m2, .kf, .rw2, .rwl, .xar, .wpb, .layout, .wcf, .pkpass, .dwg, .zip, .2bp, .cer, .jpg, .js, .txt, .xld, .3dm, .1st, .pfx, .tor, .wbmp, .p7b, .epk, .ws, .vpp_pc, .db0, .wpa, .sr2, .3fr, .zi, .xlsx, .bar, .fsh, .lvl, .yml, .wgz, .jpe, .wp, .wbc, .rgss3a, .xdl, .wmo, .wsc, .wbm, .rar, .rtf, .wps, .qic, .p7c, .bik, .rb, .xbdoc, .odp, .zif, .wma, .srw, .vdf, .sidd, .ysp, .wps, .wotreplay, .bay, .mlx, .svg, .big, .pdf, .wdp, .forge, .wn, .1, .wpd, .7z, .vpk, .itdb, .sav, .raw, .wpw, .wbk, .xxx, .fpk, .flv, .dba, .kdc, .hvpl, .cdr, .xll, .dxg, .iwd, .cfr, .sum, .t13, .docm, wallet, .rofl, .wp7, .zdc, .gho, .wsd, .xbplate, .vfs0, .vcf, .x3f, .wpg, .xdb, .pptm, .ods, .xyw, .dazip, .d3dbsp, .wot
When a file is encrypted, ‘.id-USERID.[EMAIL-ADDRESS].[email@example.com].bip’ is added at the end of its name, that is, if you had a file of ‘document.docx’, then a file with the name ‘document.docx.id-USERID.[firstname.lastname@example.org].bip’ will appear in its place. If you change the file name, just delete the added extension, then nothing will change. The file will remain encrypted, and as before, this file will not be possible to open in the program with which it is associated.
Perhaps you found on your computer or its desktop a new file called ‘FILES ENCRYPTED.txt’, which for some reason is not encrypted. An example of such a file is given below.
This file is very important, in addition to containing a ransom demand, it also contains information that allows you to contact intruders. According to the message, the victim is invited to contact the attackers using the given email address. In response, the authors of the virus will give a Bitcoin address to which the ransom must be transferred. Of course, you should understand that there is no guarantee that the attackers, after receiving the ransom, will provide you with the key necessary to decrypt your files. In addition, by paying the ransom, you will push attackers to create a new ransomware.
Text presented in the FILES ENCRYPTED.txt file:
all your data has been locked us
You want to return?
write email email@example.com
|Type||Crypto malware, File locker, Crypto virus, Ransomware, Filecoder|
|Encrypted files extension||.[firstname.lastname@example.org].bip|
|Ransom note||FILES ENCRYPTED.txt|
|Ransom amount||$500-$1500 in Bitcoins|
|Detection Names||Ransom:Win32/Crysis.ali1020005, Trojan/Win32.AGeneric, Gen:NN.ZexaF.34700.svW@aSaWvag, Trojan.TR/Ransom.Crysis.nyavj, W32/Crusis.P!tr.ransom, Trojan-Ransom.Crysis, Trojan.Win32.Agentb.jitz, Ransom:Win32/Wadhrama!hoa, Win32/Trojan.e3f, Ransom_Wadhrama.R002C0DIM20|
|Symptoms||Cannot open files stored on the computer. All of your documents, photos and music have a odd file extension appended to the filenames. Files called like ‘FILES ENCRYPTED.txt’, ‘READ-ME’, ‘_open me’, _DECRYPT YOUR FILES’ or ‘_Your files have been encrypted” in every folder with an encrypted file. ‘All files on your computer have been encrypted’ message on your desktop.|
|Distribution methods||Phishing emails that look like they come from a reliable source. Malicious downloads that happen without a user’s knowledge when they visit a compromised web-page. Social media, like web-based instant messaging programs. Cybercriminals use malicious ads to distribute malware with no user interaction required.|
|Removal||BIP ransomware removal guide|
|Decryption||To decrypt BIP ransomware use the steps|
As we have already said, BIP is not the first ransomware belonging to the Crysis/Dharma family. The fact that to date, antivirus companies have not created a way to decrypt files, and just have not found a 100% way to protect the user’s computers, indicates the complexity of the ransomware and the method that it uses to encrypt files. Nevertheless, you do not need to despair. There are several ways to detect and remove BIP ransomware, and there is also a chance to restore part or even all encrypted files to their original state. Below we will describe in detail how to do this.
How to remove BIP ransomware, Restore .[email@example.com].bip files
If your files have been encrypted with ‘.[firstname.lastname@example.org].bip’ extension, then first of all you need to remove BIP ransomware and be 100% sure that there is no active ransomware on your computer, and then proceed to restore the files. Both the ransomware removal process and the file recovery process will take a lot of time, so do not believe the magical instructions that say that this can be done very quickly. We definitely recommend, even if for some reason one of the methods proposed below did not suit you, try another one and try all of them. Perhaps one of them will help you. Feel free to ask questions in the special section on our website or in the comments below. And the last, before proceeding with the instructions, we advise you to read it thoroughly carefully, and then print or open it on a tablet or smartphone to have it always at hand.
- How to remove BIP ransomware virus
- How to decrypt .[email@example.com].bip files
- How to restore .[firstname.lastname@example.org].bip files
- How to protect your device from BIP ransomware
How to remove BIP ransomware virus
First you need to remove the BIP ransomware autostart entries before decrypting and recovering encrypted files. Another option is to perform a full scan of the computer using antivirus software capable of detecting and removing ransomware infection.
It is very important to scan the computer for malware, as security researchers found that spyware could be installed on the infected computer along with the BIP ransomware. Spyware is a very dangerous security threat as it is designed to steal the user’s personal information such as passwords, logins, contact details, etc. If you have any difficulty removing BIP ransomware, then let us know in the comments, we will try to help you.
To remove BIP ransomware, use the steps listed below:
Kill BIP ransomware
Press CTRL, ALT, DEL keys together.
Click Task Manager. Select the “Processes” tab, look for something suspicious that is the BIP ransomware then right-click it and select “End Task” or “End Process” option.
A process is particularly suspicious: it is taking up a lot of memory (despite the fact that you closed all of your programs, its name is not familiar to you (if you are in doubt, you can always check the program by doing a search for its name in Google, Yahoo or Bing).
Disable BIP ransomware Start-Up
Select the “Start-Up” tab, look for something similar to the one shown in the example below, right click to it and select Disable.
Close Task Manager.
Scan computer for malware
Zemana AntiMalware (ZAM) is a malware scanner that is very effective for detecting and deleting BIP ransomware virus. The steps below will explain how to download, install, and use Zemana AntiMalware to scan your computer and remove ransomware, trojans, adware, spyware, worms, PUPs and other malicious software for free.
Installing the Zemana AntiMalware is simple. First you’ll need to download Zemana on your personal computer by clicking on the link below.
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019
When downloading is complete, launch it and follow the prompts. Once installed, the Zemana will try to update itself and when this task is done, press the “Scan” button to perform a system scan for the BIP ransomware virus and other security threats.
This task can take some time, so please be patient. When a threat is detected, the number of the security threats will change accordingly. Wait until the the scanning is done. Review the results once the tool has done the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply press “Next” button.
The Zemana Anti Malware will remove BIP crypto virus related folders,files and registry keys and move the selected items to the program’s quarantine.
In order to be 100% sure that the computer no longer has BIP ransomware virus, we recommend using the Kaspersky virus removal tool (KVRT). KVRT is a free removal utility for ransomware, worms, spyware, trojans, adware software, potentially unwanted applications and other malicious software.
Download Kaspersky virus removal tool (KVRT) on your Windows Desktop from the following link.
Author: Kaspersky® lab
Category: Security tools
Update: March 5, 2018
Once downloading is finished, double-click on the KVRT icon. Once initialization process is done, you will see the KVRT screen as displayed in the following example.
Click Change Parameters and set a check near all your drives. Press OK to close the Parameters window. Next click Start scan button . KVRT program will scan through the whole PC system for the BIP ransomware virus and other known infections. While the KVRT is checking, you can see number of objects it has identified either as being malicious software.
Once the system scan is finished, Kaspersky virus removal tool will produce a list of unwanted apps and ransomware as displayed below.
Review the report and then click on Continue to begin a cleaning procedure.
How to decrypt .[email@example.com].bip files
All files with the ‘.[firstname.lastname@example.org].bip’ extension are encrypted. Their contents cannot be unlocked simply by removing this extension or completely changing the filename. Unfortunately, as we already reported in this article, there is currently no way to decrypt files. The reason for this is the complexity of the encryption algorithm that the authors of BIP virus use. In principle, this is what the attackers sought. But this does not mean that you have no choice and you need to pay a ransom for your files.
Never pay the ransom! Every security expert will tell you this over and over. Of course, there is a chance that by paying a ransom, BIP virus authors will allow you to unlock your files, but there is no guarantee. Moreover, you should understand that when you pay a ransom, you unknowingly push the attackers to create new, even more destructive viruses.
Do not forget that besides you, thousands more people around the world have lost their files, that is, you are not alone. Antivirus companies, security experts are working on something that will allow you to decrypt .[email@example.com].bip files. Perhaps in the future an universal method will be developed that will allow all victims to unlock all their data.
Of course, as soon as a way to decrypt the files appears, we will post a message about this to this article or to our facebook account. Therefore, we recommend that you follow the updates.
How to restore .[firstname.lastname@example.org].bip files
As we wrote above, you cannot decrypt files encrypted with the BIP ransomware. But you can use a different way, there is a small chance to restore the encrypted files without decrypting them. Programs created for searching and recovering lost and deleted data can help you with this. We recommend you to use the following free programs: PhotoRec and ShadowExplorer. Two more things we want to say about. First, before restoring files, you must be 100% sure that there is no ransomware on the computer. We recommend using free malware removal tools that we examined in this article. Second, and what is very important! The less you use your computer after ransomware infection, the higher the chance that you will be able to recover encrypted files.
Restore .[email@example.com].bip files with ShadowExplorer
First of all, try to recover your files using a free tool called ShadowExplorer. This program will allow you to recover your files from Shadow Volume Copies. These copies are created automatically by the OS when you work with your files. Unfortunately, very often, the virus automatically deletes all these copies and thus prevents the user from recovering encrypted files. Nevertheless, in some cases, the ransomware cannot delete all copies, and the user gets the opportunity to quickly restore all files. Therefore, our opinion, you should definitely try this method!
First, click the following link, then click the ‘Download’ button in order to download the latest version of ShadowExplorer.
Category: Security tools
Update: September 15, 2019
Once downloading is complete, open a directory in which you saved it. Right click to ShadowExplorer-0.9-portable and select Extract all. Follow the prompts. Next please open the ShadowExplorerPortable folder as shown below.
Start the ShadowExplorer tool and then choose the disk (1) and the date (2) that you want to restore the shadow copy of file(s) encrypted by the BIP crypto virus such as the one below.
Now navigate to the file or folder that you want to restore. When ready right-click on it and click ‘Export’ button as shown on the image below.
This video step-by-step guide will demonstrate How to recover encrypted files using Shadow Explorer.
Restore .[firstname.lastname@example.org].bip files with PhotoRec
Another really working way to recover your encrypted files is to use a program named PhotoRec. It is created to recover deleted or lost files. Does the BIP ransomware block this method? Fortunately, the ransomware cannot block this method of recovering the contents of encrypted files. The more you used (moved, deleted, modified) files before infection, the greater the chance that you will be able to recover them.
Download PhotoRec on your Microsoft Windows Desktop from the link below.
Category: Security tools
Update: March 1, 2018
Once downloading is finished, open a directory in which you saved it. Right click to testdisk-7.0.win and choose Extract all. Follow the prompts. Next please open the testdisk-7.0 folder as shown on the image below.
Double click on qphotorec_win to run PhotoRec for Windows. It will show a screen like below.
Choose a drive to recover as shown on the image below.
You will see a list of available partitions. Select a partition that holds encrypted personal files as on the image below.
Click File Formats button and specify file types to restore. You can to enable or disable the restore of certain file types. When this is done, press OK button.
Next, click Browse button to choose where restored photos, documents and music should be written, then click Search. We strongly recommend that you save the recovered files to an external drive.
Count of recovered files is updated in real time. All restored personal files are written in a folder that you have selected on the previous step. You can to access the files even if the restore process is not finished.
When the restore is done, click on Quit button. Next, open the directory where restored personal files are stored. You will see a contents as shown in the figure below.
All restored files are written in recup_dir.1, recup_dir.2 … sub-directories. If you are searching for a specific file, then you can to sort your restored files by extension and/or date/time.
This video step-by-step guide will demonstrate How to recover encrypted files using PhotoRec.
How to protect your device from BIP ransomware
Most antivirus programs already have built-in protection system against the crypto malware. Therefore, if your computer does not have an antivirus program, make sure you install it. As an extra protection, use the HitmanPro.Alert. All-in-all, HitmanPro.Alert is a fantastic utility to protect your personal computer from any ransomware. If ransomware is detected, then HitmanPro.Alert automatically neutralizes malware and restores the encrypted files. HitmanPro.Alert is compatible with all versions of MS Windows OS from Microsoft Windows XP to Windows 10.
Installing the HitmanPro.Alert is simple. First you’ll need to download HitmanPro Alert on your PC system from the following link.
Category: Security tools
Update: March 6, 2019
When the downloading process is complete, open the folder in which you saved it. You will see an icon like below.
Double click the HitmanPro.Alert desktop icon. Once the tool is started, you will be shown a window where you can choose a level of protection, as shown below.
Now click the Install button to activate the protection.
To sum up
This guide was created to help all victims of the BIP ransomware virus. We tried to give answers to the following questions: how to remove ransomware; how to recover .[email@example.com].bip files. We hope that the information presented in this manual has helped you.
If you have questions, then write to us, leaving a comment below. If you need more help with BIP related issues, go to here.