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How to remove AV Security Suite (Removal guide)

Myantispyware team June 3, 2010    

AV Security Suite is a rogue antispyware program from the same family of rogues as previously published Antispyware Soft, Antivirus Suite, Antivirus Soft, Antivirus Live, etc. This program classified as rogue antispyware because it reports false infections, displays various fake security alerts, hijacks an Internet browser as a method to force you to believe that your computer is infected. Like other similar malicious programs, AV Security Suite distributed through the use of trojans that come from various misleading websites or a malware that pretend to be flash player updates or even video codecs required to watch a video online.

When the rogue is started, it will register itself in the Windows registry to run automatically when you login to Windows. Further AV Security Suite will start an imitation of system scan. Once finished, it will state that your computer is infected with trojans, adware or malware and that you should purchase the full version of the program to remove these infections. Important to know, the malicious program is unable to find the infections, as well as will not protect you from possible infection in the future. So, do not trust the scan results, simply ignore them.

As method, to create the fully illusion that your computer is heavy infected, AV Security Suite will display numerous warnings, fake security alert and notifications from Windows task bar. Some of the alerts:

Windows Security alert
Windows reports that computer is infected. Antivirus software
helps to protect your computer against viruses and other
security threats. Click here for the scan your computer. Your
system might be at risk now.

Spyware alert
Application cannot be executed. The file rundll32.exe is
infected.
Do you want to activate your antivirus software now?

Antivirus software alert
INFILTRATION ALERT
Your computer is being attacked by an
internet virus. It could be a password-stealing
attack, a trojan-dropper or similar.

However, like the scan results, all these alerts, screens and pop-ups are a fake, so you can safely ignore them!

In addition to the above-described, while AV Security Suite is installed, it will hijack an Internet Browser by configuring it to use a malicious proxy server so, it will randomly show a warning page that stats “This website has been reported as unsafe”. Last but not least, the rogue can block most legitimate Windows applications, so that they will not even start. If you try to run a program, your computer will display a warning that stats:

Application cannot be executed. The file notepad.exe is infected.
Do you want to activate your antivirus software now.

Do not trust the warnings, like false scan results, AV Security Suite uses them to scare you into thinking that your computer is infected with viruses and malware.

As you can see, AV Security Suite is scam and designed only for one – to force you into thinking that your computer is heavy infected as a method to trick you into buying the software. If you find that your computer is infected with this malware, then be quick and take effort to uninstall it immediately. Use the removal guide below to remove AV Security Suite from your computer for free.

More screen shoots of AV Security Suite



Symptoms in a HijackThis Log

R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1
O4 – HKLM\..\Run: [{RANDOM}] %UserProfile%\Local Settings\Application Data\{RANDOM}\{RANDOM}.exe
O4 – HKCU\..\Run: [{RANDOM}] %UserProfile%\Local Settings\Application Data\{RANDOM}\{RANDOM}.exe

Use the following instructions to remove AV Security Suite (Uninstall instructions)

Step 1.

Run Internet Explorer, Click Tools -> Internet Options as as shown in the screen below.


Internet Explorer – Tools menu

You will see window similar to the one below.


Internet Explorer – Internet options

Select Connections Tab and click to Lan Settings button. You will see an image similar as shown below.


Internet Explorer – Lan settings

Click Advanced button to open Proxy settings. Copy and paste the following text into “Do not use proxy server for addresses beginning with:”

www.myantispyware.com;myantispyware.com;www.malwarebytes.org;go.trendmicro.com;

When you finished, you will see a screen similar below:


Internet Explorer – Proxy settings

Click OK to save Proxy settings, then Click OK to close Lan Settings and Click OK to close Internet Explorer settings.

Step 2.

Download HijackThis from here. Once Save dialog opens, you need first to rename hijackthis.exe to iexplore.exe. Further click Save button to save it to desktop. If you are using the Firefox, then you need right click to the above link to open a Save dialog. If you still can not download the program, the repeat first step above.

Doubleclick on the iexplore.exe on your desktop for run HijackThis. HijackThis main menu opens.

Click “Do a system scan only” button. Place a checkmark against each of lines that looks like:

R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1
O4 – HKLM\..\Run: [abgsckfg] c:\documents and settings\user\local settings\application data\cupilnt\drciln.exe
O4 – HKCU\..\Run: [abgsckfg] c:\documents and settings\user\local settings\application data\cupilnt\drciln.exe

Once finished you will see a screen similar to the one below.


HijackThis

Note: list of infected items may be different. Template of the malicious entry is: [{random string 1}] C:\Documents and Settings\user\Local Settings\Application Data\{random string 2}\{random string 3}.exe, look for examples above. If you unsure, check them in Google.

Please be very careful, do NOT check any other boxes!. Once you have selected all entries, close all running programs then click once on the “Fix checked” button. Close HijackThis.

Run Internet Explorer, Click Tools -> Internet Options. Select Connections Tab and click to Lan Settings button. Uncheck “Use a proxy server” box. Click OK. Click OK.

Step 3.

Download MalwareBytes Anti-malware (MBAM). Close all programs and Windows on your computer.

Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded you will see window similar to the one below.

malwarebytes-antimalware1
Malwarebytes Anti-Malware Window

Select Perform Quick Scan, then click Scan, it will start scanning your computer for AV Security Suite infection. This procedure can take some time, so please be patient.

When the scan is complete, click OK, then Show Results to view the results. You will see a list of infected items similar as shown below. Note: list of infected items may be different than what is shown in the image below.


Malwarebytes Anti-malware, list of infected items

Make sure that everything is checked, and click Remove Selected for start AV Security Suite removal process. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

Note 1: if you can not download, install, run or update Malwarebytes Anti-malware, then follow the steps: Malwarebytes won`t install, run or update – How to fix it.

Note 2: if you need help with the instructions, then post your questions in our Spyware Removal forum.

Note 3: your current antispyware and antivirus software let the infection through ? Then you may want to consider purchasing the FULL version of MalwareBytes Anti-malware to protect your computer in the future.

AV Security Suite creates the following files and folders

%UserProfile%\Local Settings\Application Data\{RANDOM}
%UserProfile%\Local Settings\Application Data\{RANDOM}\{RANDOM}.exe

AV Security Suite creates the following registry keys and values

HKEY_CURRENT_USER\Software\avsoft
HKEY_CURRENT_USER\Software\avsuite
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\{RANDOM}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{RANDOM}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable=”1″

AV Security Suite removal – Video guide

Malware removal Rogue Anti Spyware

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

195 Comments

  1. Victim
    ― June 4, 2010 - 7:46 pm  Reply

    The virus has gotten so clever to where it recognizes the virus protection programs listed above, denies task manager and regedit.

  2. Patrik
    ― June 5, 2010 - 8:18 am  Reply

    Victim, please begin a new topic in our Spyware removal forum. I will help you.

  3. Chris
    ― June 9, 2010 - 10:17 am  Reply

    Thank you for your AV virus removal article! You have made my PC very happy again!

  4. This Actually Worked!!!
    ― June 9, 2010 - 10:30 pm  Reply

    I tried every solution on the web. Everyone has a different suggestion that always ends with Malwarebytes. The exact sequence above was the only process to take out AV Security Suite for me. HijackThis must have been the key. Thank you so much!!!

  5. jon
    ― June 9, 2010 - 11:36 pm  Reply

    Great, The combination of malwarebytes and Hijackthis worked. Thanks

  6. Joe
    ― June 10, 2010 - 2:55 pm  Reply

    Hey Patrick,
    I need help. I got this virus about 4 days ago, and have been stuck using safe mode since.
    I too am having problems still even after following these steps multiple times.
    I tried to register on on the forums, but I never get an activation email, it’s been 3 day. I even tried resending the conformation email, and still no luck. I am sure that the email I provided is correct, it is the same one used on here if you can see it. Can you help me at all?
    thanks, Joe

  7. joe
    ― June 10, 2010 - 3:57 pm  Reply

    Patrick
    I am having trouble registering at the forums. Can you help me? I am not recieving an email confirmation after waiting a few day

  8. Harry
    ― June 10, 2010 - 7:55 pm  Reply

    I did the removal for this but when i go to google to search stuff and right click a site to another tab i get this weird website, traffic-incidents.com
    and then sometimes it will redirect me to another website… whats going on?

    Also, i dont get the av suite popups anymore but i still have something called animalware doctor on my programs (startmenu). It says uninstall but wont. HELP!!

  9. Patrik
    ― June 11, 2010 - 10:42 pm  Reply

    joe, try open a new one or post here your username, I will activate you manually.

  10. Patrik
    ― June 11, 2010 - 10:43 pm  Reply

    Harry, looks like your PC is infected with TDSS trojan. Try the instructions. Also you can open a new topic in our Spyware removal forum. I will help you.

  11. Grad student
    ― June 12, 2010 - 10:38 pm  Reply

    I have tried several anti-malwares. Your method was the only one that worked! Thanks a lot!!!

  12. Anna
    ― June 14, 2010 - 8:42 am  Reply

    Okay but what do I do when I’m looking at the Hijacks boxes (Step 2) and I can’t find the \Documents and Settings\ O4 boxes. I’ve looked with my glasses on and without them and I still can’t find thoes two boxes!

    Please help me!

  13. Patrik
    ― June 14, 2010 - 8:48 am  Reply

    Anna, open a new topic in our Spyware removal forum. I will help you.

  14. heman
    ― June 16, 2010 - 4:59 pm  Reply

    i need help i did evey thing nd i get stuk on da part wer u look 4 da codes, i cant seem 2 find them,(am on vista)

  15. heman
    ― June 16, 2010 - 5:46 pm  Reply

    is it in safe mode

  16. Amanda
    ― June 16, 2010 - 8:14 pm  Reply

    I tried it but when I tried loading the Malwarebyte Anti-Malware it says it is infected and unable to load it…stupid virus.

  17. Patrik
    ― June 17, 2010 - 7:14 am  Reply

    heman, please start a new topic in our Spyware removal forum. I will help you.

  18. Patrik
    ― June 17, 2010 - 7:20 am  Reply

    Amanda, you have completed the firsts two steps ?

  19. klue
    ― June 18, 2010 - 4:02 pm  Reply

    THANKS A LOT !!! the virus was pretty vicious.

  20. Disabled
    ― June 18, 2010 - 8:28 pm  Reply

    Uhh, it disabled my malwarebytes

  21. Patrik
    ― June 19, 2010 - 8:11 am  Reply

    Disabled, do first step before malwarebytes.

  22. Michael
    ― June 19, 2010 - 9:37 pm  Reply

    Hi Patrik,

    I’ve got this virus too and tried to follow step 1 but unfortunately can’t get into IE – a pop-up window says my antivirus is out of date. I use Avast, which has been bombarding me with Trojan Horse warnings that seem to multiply. Is it possible to follow these steps via Firefox?

    Thanks,
    Michael

  23. markk
    ― June 19, 2010 - 11:24 pm  Reply

    how can i download the hijackthis file if the damn virus doesn’t allow me to use the internet with that “visitng this web site may harm your computer” crap? I have tried running my computer on safe mode but it doesn’t go through, i just get a screen that says “sorry for the inconvenience but windows was unable to start” or something like that and it gives me the boot options again. quite a tough virus to get rid of…

  24. Notredan
    ― June 19, 2010 - 11:29 pm  Reply

    The instructions worked great. Though somehow during the time I got infected I also got the Tidserv and TDSS virus since when I used Google I got redirected. Again followed the instuctions and it looks like everything went great. Should I now delete some of these downloads that Myantispyware recommended. Also, is there more than one Patrik? This guy answers everything.

  25. Patrik
    ― June 19, 2010 - 11:34 pm  Reply

    Michael, yes you can use Firefox. To open the proxy settings, run Firefox, click Tools menu, Options. Select Advanced tab, then Network. Click Settings button. Select “No proxy” option. Click OK, then Click OK. If this malware blocks “no proxy” option, then add to “Not proxy for” field following string:
    ,www.myantispyware.com,www.malwarebytes.org,go.trendmicro.com
    Click Ok and OK again.

  26. Patrik
    ― June 19, 2010 - 11:36 pm  Reply

    markk, before downloading you need complete the first step above.

  27. markk
    ― June 19, 2010 - 11:40 pm  Reply

    patrik,

    i already followed step 1 and made the changes on internet options. Am i able to download the hijackthis and mbam on another computer and then install them on my infected computer with a flash drive?

  28. Patrik
    ― June 19, 2010 - 11:42 pm  Reply

    markk, yes you can move both programs through flash drive. Don`t forget to rename HijackThis.exe to iexplore.exe before running.

  29. markk
    ― June 19, 2010 - 11:55 pm  Reply

    thanks, i’ll give it a shot, i’ll come back if i encounter any more problems

  30. Michael
    ― June 20, 2010 - 2:04 pm  Reply

    Patrik, sorry to be a pain but I’m not 100% sure if I can delete a file that includes the string 04 – HKCU…Run:[Google Update]. Otherwise it looks exactly like your example. Please advise. Many thanks,

    Michael

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