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Intuit Norton Lifelock Scam Emails: How to Spot and Avoid Phishing Scams

Myantispyware team March 1, 2023    

Phishing scams are a common tactic used by scammers to trick people into providing personal or financial information. One type of phishing email involves invoices or refund requests that appear to come from well-known companies like Intuit (QuickBooks) or Norton-Lifelock. These emails may look legitimate at first glance, but they often contain clues that they are not what they seem. In this article, we’ll explore how to spot and avoid these types of scams.

Intuit Norton Lifelock Scam Email

QUICK LINKS

  • Intuit Norton Lifelock Scam Explained
  • How the scam works
  • How to spot and avoid such scams
  • What to do when you receive a scam email?
  • Report a Scam

Intuit Norton Lifelock Scam Email Explained

This is a type of phishing scam that is designed to trick people into providing personal or financial information or to download malware onto their computer. The scam typically begins with an email that appears to come from Intuit (QuickBooks) or Norton-Lifelock, which may include an invoice or a request for payment. The email may use the company’s logo and appear to be legitimate, but upon closer inspection, it often contains clues that it is not what it seems.

A typical Intuit Norton Lifelock Scam Email reads as follows:

Dear Customer:

Your invoice-GT-72458 for 349.99 is attached towards renewal of 3 years Subscription.

Customer Service for the USA & Canada 1 802 213 4990 (8 AM To 4 PM EST)

Thank you for your business – we appreciate it very much.

Sincerely,

Nórtòn-Lîfelock

In some cases, the scam email may claim that the recipient is owed a refund, and that the amount refunded is greater than what was originally paid. The email will then ask the recipient to send back the excess amount via wire transfer or other means. Once the recipient responds to the email or calls the phone number provided, the scammer will attempt to gain access to their computer or prompt them to provide personal or financial information.

The goal of the scam is to trick the recipient into giving the scammer access to their computer or to provide them with personal or financial information, which can then be used for identity theft or other types of fraud.

Here are the typical steps involved in the Intuit Norton Lifelock Scam

Here are the steps that scammers typically use in the QuickBooks and Norton-Lifelock scam:

  • The scammer sends an email that appears to be from Intuit E-Commerce Service with an attached invoice for $349.99, supposedly for a 3-year subscription renewal.
  • The email instructs the recipient to call a specific phone number (1 802 213 4990) if they have any questions about the invoice or if they want to renew their subscription.
  • When the recipient calls the number, the scammer on the other end of the line may introduce themselves as a Intuit (QuickBooks) representative and ask for access to the recipient’s computer. They may claim that they need to fix a technical issue or verify the payment details.
  • The scammer may then walk the recipient through a series of steps that would give them remote access to the computer. Once they have access, they may be able to steal personal and financial information or install malware.
  • Alternatively, the scammer may tell the recipient that they have overpaid and offer to process a refund. They may ask the recipient to log in to their bank account or provide other personal information to receive the refund. Once they have this information, they can use it for identity theft or other fraudulent activities.

To avoid falling victim to this type of scam, it’s important to be cautious and to verify the legitimacy of any requests before providing any personal or financial information. If you receive an email that appears suspicious, it’s best to contact the company directly using their official website or customer service number to confirm the details before taking any action. Additionally, never give control of your computer to someone you don’t know, and don’t provide personal or financial information to anyone over the phone or email.

How to spot and avoid phishing scams like the Intuit Norton Lifelock Scam

red flags

Knowing how to spot and avoid scams like the Intuit Norton Lifelock Scam is an important skill that can help you protect yourself from identity theft, fraud, and other forms of cybercrime. Here are some tips for spotting and avoiding these types of scams:

  1. Check the sender’s email address. Scammers often use email addresses or phone numbers that look similar to those of legitimate companies, but with slight variations. Be sure to double-check the sender’s email address or phone number to ensure that it is legitimate.
  2. Look for poor grammar, spelling errors and typos, which are often indicators of a scam. Legitimate companies typically have professional and polished communications.
  3. Verify the information. Before taking any action, verify the information in the email by checking the company’s official website or calling their customer service line. Don’t use the phone number provided in the email, as it may be fake. Instead, use the official contact information found on the company’s website.
  4. Be cautious of unsolicited emails. If you did not expect to receive an email from Intuit, be cautious. Scammers often use unsolicited emails to trick people into providing personal or financial information.
  5. Be wary of attachments. Avoid downloading attachments unless you are sure they are safe. Instead, confirm the invoice details through official channels.
  6. Protect your personal information. Don’t give out personal or financial information in response to an email, even if it appears to be from a legitimate company. Legitimate companies will never ask you to provide sensitive information like passwords or credit card numbers over email.
  7. Trust your instincts. If something seems suspicious or too good to be true, trust your instincts and be cautious. Never give out personal or financial information unless you are sure the request is legitimate.

Examples of such scams

The Intuit Norton Lifelock Scam is just one of the many types of scams that exist. In some emails and text messages, scammers use threats to intimidate and bully a victim into paying, others contain links to malicious files. Wells Fargo New Transaction Scam, Onlinehome.us Scam, Amazon Account Locked Scam – Failed Login Attempts Text Message and Approve/Decline Wells Fargo Scam are some of the scams we reported recently.

Wells Fargo New Transaction Scam Text
Wells Fargo New Transaction Scam
Beast-job.com Claim 1k from me Scam
Beast-job.com Claim 1k from me Scam
I am a spyware software developer Email Scam
I am a spyware software developer Email Scam

Approve/Decline Wells Fargo Scam Text
Amazon Account On Hold Due to Billing Issue Scam Email
Amazon Account On Hold Due to Billing Issue Scam Email
PayPal Coinbase Invoice Scam Email
PayPal Coinbase Invoice Scam Email

Threat Summary

Name Intuit Norton Lifelock Scam Enail
Type Scam, Phishing, Social Engineering
Fake Claims False invoice for subscription renewal
Sender Intuit E-Commerce Service (quickbooks@notification.intuit.com)
Scammers’ Phone Numbers 1 802 400 2648, 1 802 213 4211, 1 802 213 4990, 1 802 215 0757
Damage Financial loss, malware infection, identity theft
Distribution methods Email
Prevention Tips Verify messages and calls with the Intuit directly, never provide personal information to unknown callers

What to do when you receive a scam message like the Intuit Norton Lifelock Scam Email

If you receive a scam message like the Intuit Norton Lifelock Scam Email, here’s what you should do:

  • Do not open any attachments or click on any links in the email. The attachment could contain malware, which could harm your computer or steal your personal information.
  • Do not call the phone number provided in the email. The phone number could be a ploy to get access to your computer or personal information.
  • Check the sender’s email address carefully. If the email address does not exactly match the official QuickBooks domain, it’s likely a scam.
  • Look for any misspellings or grammatical errors in the email. This is often a red flag for a potential scam.
  • If you’re unsure whether the email is legitimate or not, contact QuickBooks or Norton Lifelock directly using a phone number or email address that you know is legitimate.
  • If you have already provided any personal information or clicked on any links in the email, take immediate steps to protect yourself. This may include changing your passwords, monitoring your credit reports, and contacting your bank or credit card company to alert them of potential fraud.
  • Report the scam. If you believe you have received a scam email, you can report it to the Federal Trade Commission (FTC) at reportfraud.ftc.gov, to Intuit by forwarding the email to security@intuit.com, to Norton Lifelock by forwarding the email to spam@nortonlifelock.com. Reporting scams can help protect others from falling victim to similar schemes.
  • Stay up-to-date on the latest types of scams and how to protect yourself from them. Regularly review online resources from trusted sources to learn how to spot potential scams and protect your personal information.

Report a Scam

If you have received the Intuit Norton Lifelock Scam Email or a fake Intuit email that is similar but not the same as the example above, then post it as comment on this article. Please include the telephone number the text came from. This helps us to warn users about current scams, monitor trends and disrupt scams where possible.

Phishing

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

5 Comments

  1. Ward
    ― April 7, 2023 - 9:29 am  Reply

    Dear Customer:

    Your invoice-GT-475943 for 349.99 is attached towards renewal of 3 years Subscription.

    Customer Service for the USA & Canada +1 888 397 5631 (8 AM To 4 PM EST)

    Thank you for your business – we appreciate it very much.

    Sincerely,

    Nórtòn-Lîfelock
    +1 888 397 5631

    To view attachment
    Open the attached PDF file. You must have Acrobat® Reader® installed to view the attachment.

  2. Scam alert
    ― May 27, 2023 - 11:30 pm  Reply

    You can prevent me from doing this!
    To stop me, transfer exactly: 400$ with the current bitcoin (BTC) price to my bitcoin address.

    If you don’t know how to get bitcoin, Google – “How to buy Bitcoin”, it’s very simple for example with credit card. The wallet you can create here: https://www.blockchain.com

    My bitcoin address is: 1D9E953D6A38pH6EhnjzZXJVHXfEu13iCF

    Copy and paste my address – it’s (CASE-sensitive).

    You know this all isn’t a joke, you got the proof above!
    I think it’s a very good price compared to the damage and hell it can bring into your life!

    After receiving the payment, I will delete everything about you and you can live your life in peace like before. I give you 3 days to get the bitcoins!
    Don’t share this email with anyone, this should stay our little secret!

  3. J Beale
    ― June 15, 2023 - 1:34 pm  Reply

    I just received an email as well. I even clicked on the “fraud” link and it was bounced right back to me. So I called the number, just to see if my gut was telling me the truth. When they tried to get into my computer, which they said I “could use any computer” even though Norton is not on the one I was using at the time, I kept hesitating and asking questions as to why they needed this information and password and so on. When this “Mark” guy got belligerent and said “now you listen to me” that’s when the warning bells went off. I knew it was a hoax. When he was done with his “explanation” and I again asked him a question and went on with a conversation, he then hung up the phone.

    Everyone, be careful!! These people don’t care. They only want your money and don’t want to make and honest living.

  4. B.s.
    ― June 17, 2023 - 5:24 am  Reply

    Email sent to me claimed “Thank you for your auto renewal payment which has already been made from your bank account…”

  5. JC Scott
    ― July 6, 2023 - 8:08 am  Reply

    Dear Customer,

    Your invoice-GT-654457 for 349.99 is attached towards renewal of 3 years Subscription.

    Customer Service for the USA & Canada +1 888 713 4950

    Thank you for your business – we appreciate it very much.

    Sincerely,

    Network Security
    +1 888 713 4950

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