How to uninstall MultiDetail app/extension from Mac (Virus removal guide)

What is MultiDetail

MultiDetail is an adware application that targets Apple computers. Adware is a form of malware. It is not as dangerous as such as a computer virus or Ransomware, but its presence can bring numerous pop-up windows and/or unwanted ads. Actually authors of adware software is associated with some merchants and by showing advertisements to users they make money for yourself. These adverts not only bother your browsing experience but also redirect your browser to malicious web sites.

Another reason why you need to get rid of the MultiDetail adware is its online data-tracking activity. It is able to gather a wide variety of marketing-type data about you such as what web pages you are opening, what you are looking for the Internet and so on. This personal information, afterwards, may be transferred third party companies.

How does MultiDetail get on your MAC

Adware actively distributed with free apps, along with the setup file of these applications. Therefore, it is very important, when installing a new software even downloaded from well-known download site, read the Terms of use and the Software license, as well as to choose the Manual, Advanced or Custom install mode. In this mode, you may disable the installation of optional web-browser extensions and applications and protect your MAC from adware.

Threat Summary

Name	MultiDetail
Type	adware, potentially unwanted program (PUP), Mac malware, Mac virus
Detection Names	Adware/Adload!OSX, Trojan-Downloader.OSX.Adload, ApplicUnwnt, Osx.Adware.Cimpli, MacOS.Agent-MT, OSX.Trojan.Gen, Program:MacOS/Vigram.A and Adware.MAC.Generic
Distribution	Freeware installers, torrent downloads, fake software updaters and shady pop-up advertisements
Symptoms	Every time you perform an Internet search, your web browser is redirected to another website, unclosable window appear and recommend fake security software, your MAC system starts automatically installing unwanted software, unwanted web-browser plugins or toolbars keep coming back, your web browser homepage has changed and you cannot modify it back, slow browsing Internet.
Removal	MultiDetail removal guide

How to remove MultiDetail from Apple computer

We can help you remove MultiDetail without the need to take your MAC to a professional. Simply follow the removal steps below if you currently have the adware on your computer and want to delete it. If you’ve any difficulty while trying to get rid of the MultiDetail adware, feel free to ask for our help in the comment section below. Certain of the steps will require you to reboot your computer or close this web-page. So, read this guidance carefully, then bookmark this page or open it on your smartphone for later reference.

To remove MultiDetail, complete the steps below:

1. Remove profiles created by MultiDetail
2. Uninstall MultiDetail associated software by using the Finder
3. Remove MultiDetail related files and folders
4. Scan your Mac with MalwareBytes
5. Remove MultiDetail from Safari, Chrome, Firefox
6. How to stay safe online

Remove profiles created by MultiDetail

MultiDetail can install a configuration profile on the Mac system to block changes made to the browser settings. Therefore, you need to open system preferences, find and delete the profile installed by the adware.

Click Apple menu ( ) > System Preferences.

In System Preferences, select Profiles. if there is no Profiles in the list of preferences, that means there are no profiles installed on the Mac device. If there is Profiles in the list, then click on it, then select a profile associated with MultiDetail.

To delete a malicious profile, click on the minus button ( – ) located at the bottom-left of the Profiles screen.

Uninstall MultiDetail associated software by using the Finder

Some PUPs, browser hijackers and adware can be removed by uninstalling the free software they came with. If this way does not succeed, then looking them up in the list of installed programs in the Finder. Use the “Move to Trash” command in order to remove them.

Make sure you have closed all internet browsers and other applications. Next, uninstall any unwanted and suspicious apps from MAC system using the Finder.

Open Finder and click “Applications”.

Look around the entire list of software installed on your MAC OS. Most probably, one of them is the MultiDetail adware. Choose the questionable application or the program that name is not familiar to you and delete it.

Drag the questionable application from the Applications folder to the Trash.

Most important, don’t forget, choose Finder -> Empty Trash.

Remove MultiDetail related files and folders

Now you need to try to find MultiDetail related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

MultiDetail creates several files, these files must be found and removed. Below is a list of files associated with this unwanted program.

• /Library/LaunchDaemons/com.MultiDetail.system.plist
• ~/Library/LaunchAgents/com.MultiDetail.service.plist
• /Library/Application Support/.(RANDOM)/System/com.MultiDetail.system
• ~/Library/Application Support/.(RANDOM)/Services/com.MultiDetail.service.app

Some files created by MultiDetail are hidden from the user. To find and delete them, you need to enable “show hidden files”. To do this, use the shortcut CMD + SHIFT + . Press once to show hidden files and again to hide them. There is another way. Click Finder -> Applications -> Utilities -> Terminal. In Terminal, paste the following text: defaults write com.apple.finder AppleShowAllFiles YES

Press Enter. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for MultiDetail generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: com.google.defaultsearch.plist, , search.plist, macsearch.plist, com.machelper.plist, com.net-preferences.plist, installapp.plist and com.MultiDetail.service.plist. Most often, potentially unwanted programs, adware software and browser hijackers create several files with similar names.

Check for MultiDetail generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folders and files. Check the contents of suspicious folders, if there is a file with a name similar to com.MultiDetail.system, then this folder must be deleted. Move all suspicious folders and files to the Trash.

Check for MultiDetail generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for MultiDetail generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.machelper.system.plist, com.macsearch.system.plist, com.search.system.plist, com.installapp.system.plist and com.MultiDetail.system.plist. In most cases, browser hijackers, adware software and potentially unwanted programs create several files with similar names.

Scan your Mac with MalwareBytes

We advise using MalwareBytes to scan the Apple computer for PUPs, browser hijackers and adware. This free tool is an advanced malware removal program designed by (c) Malwarebytes lab. This application uses the world’s most popular anti malware technology. It’s able to help you remove adware software and other security threats from your Apple computer for free.

Visit the following page to download the latest version of MalwareBytes Anti-Malware for Mac OS.

When downloading is finished, close all applications and windows on your MAC system. Run the saved file. Follow the prompts.

The MalwareBytes Anti-Malware will automatically start and you can see its main screen like the one below.

Now press the “Scan” button to perform a system scan with this tool for the MultiDetail adware. While the MalwareBytes Anti-Malware is checking, you can see how many objects it has identified either as being malicious software.

When MalwareBytes is done scanning your Apple Mac, you can check all items found on your MAC OS. Once you have selected what you wish to remove from your machine press the “Quarantine” button. The MalwareBytes will remove MultiDetail adware.

Remove MultiDetail from Safari, Chrome, Firefox

If you are still getting MultiDetail adware software, then you can try to get rid of it by removing harmful extensions.

Google Chrome	Mozilla Firefox
In the top-right corner, expand the Google Chrome menu. In the menu go to ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove MultiDetail by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing issues with MultiDetail adware removal, you need to reset Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

The AdGuard is a very good ad-blocking program for the Chrome, Safari and Mozilla Firefox, with active user support. It does a great job by removing certain types of unwanted advertisements, popunders, pop-ups, annoying newtabs, and even full page advertisements and web-site overlay layers. Of course, the AdGuard can stop malicious web sites automatically or by using a custom filter rule.

Download AdGuard on your MAC system by clicking on the link below.

When the downloading process is done, run the downloaded file. The “Setup Wizard” window will show up on the computer screen.

Follow the prompts. AdGuard will then be installed. A window will show up asking you to confirm that you want to see a quick instructions. Click “Skip” button to close the window and use the default settings, or press “Get Started” to see an quick instructions that will help you get to know AdGuard better.

Each time, when you run your computer, AdGuard will run automatically and stop intrusive pop-up ads, block harmful and misleading web sites.

To sum up

Once you have removed the MultiDetail adware using the few simple steps, Mozilla Firefox, Safari and Google Chrome will no longer display any intrusive ads when you browse the Internet. Unfortunately, if the step-by-step guide does not help you, then you have caught a new adware software, and then the best way – ask for help.

Please create a new question by using the “Ask Question” button in the Questions and Answers. Try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the MultiDetail .