What is Alerts-defenses.com?
Alerts-defenses.com is a website that promotes various scams aimed at Android users. It claims that the visitor’s phone has been infected with an adware virus and recommends to follow some instructions to fix the phone and remove the virus. In fact, there are no websites that can detect the presence of viruses on a user’s device (computer, Android phone, iPhone, etc), so the alerts about ‘detected viruses’ are fake. The purpose of this scam is to trick users to install untrustworthy apps, among which may be malware, trojans, browser hijackers and adware. Usually, users end up on Alerts-defenses.com and similar scam sites by going to a misspelled URL or, clicking on a fake link. In addition, they can be redirected to this scam by malicious advertisements (malvertising) and Adware.
Alerts-defenses.com displays a fake notification informing that adware has been detected and prompting to click OK. Clicking on the OK button closes this notification and opens a message that says that an adware virus has been found on the phone and this virus is sending spam. This message also contains a warning that the phone will be locked soon. Of course, this message is a fake, web sites claiming to have detected viruses are SCAM as there are no sites that can detect viruses, malware, trojans and other security threats on Android phones and other devices. Therefore, Alerts-defenses.com cannot be trusted, the scams that it promotes can lead to device infection, loss of data, financial losses, theft of personal information and other serious problems.
Text presented in the scam promoted by alerts-defenses.com:
This Realme 8 5G is infected with adware and is causing spam! System has detected (1) adware virus causing serious damage to your phone. Virus must be removed immediately.
Continue with instructions to fix phone.
If your browser redirects to the Alerts-defenses.com scam regularly, then it is possible that Adware or PUAs are installed on your device. Adware is type of malware that can cause problems for your Android device. It can generate numerous additional popup, banner, pop-under and in-text link advertisements flooding on your web-browser; gather your personal data such as login details, online searches, etc; run in the background and drag down your Android OS running speed; give more chances for other adware, PUAs even malware to get on your phone.
Text presented in the alerts-defenses.com website’s background page:
Your phone Realme 8 5G is sending SPAM!
An Adware Virus has infected your device and is
causing Spam. Your phone will be locked in 10 sec
|Type||scam, phishing, fake alerts|
|Fake claims||This phone is infected with adware and is causing spam, An Adware Virus has infected your device, System has detected (1) adware virus causing serious damage to your phone, Your phone is sending SPAM|
|Removal||Alerts-defenses.com removal guide|
Advanced-checker.com, Secure-support.space, Nicyaboyenan.com, Antivirushub.co are other sites designed to trick users into installing untrustworthy software. None of these websites can be trusted, you should not download any apps recommended by these sites.
How Adware gets installed
Usually, adware gets into computers and smartphones as part of a bundle with free software, sharing files and other unsafe apps that users downloaded from the Web. The adware developers pays freeware creators for distributing adware within their apps. Therefore, always download free applications and paid applications from reputable download web sites. Use ONLY custom or manual setup method and never blindly click Next button.
How to Remove Alerts-defenses.com pop-ups (removal tutorial)
In the steps below, we’ll provide general help to get rid of Alerts-defenses.com pop-up scam. You may find some minor differences in your Android device. No matter, you should be okay if you follow the steps outlined below: remove all suspicious and unknown apps, reset web browsers settings, run free malicious software removal utilities. Certain of the steps below will require you to close this webpage. So, please read the step-by-step instructions carefully, after that bookmark it or open it on your smartphone for later reference.
To remove Alerts-defenses.com pop-ups, please follow the steps below:
- Uninstall unknown and suspicious apps
- Remove Alerts-defenses.com pop-ups using Malwarebytes
- Reset Android browser
- Reset Android phone (Factory Reset)
Remove unknown and suspicious apps
The best way to start removing Alerts-defenses.com pop-ups is to uninstall all unknown and suspicious apps. Using the standard features of Android, you can do it easily and quickly. This step, despite its simplicity, should not be missed, as removing unnecessary and suspicious apps, you can clean your phone of unwanted advertisements, browser redirects, malware, adware and viruses.
First of all, make sure that the Android phone does not have any apps running. To do this, open the list of running applications and remove all apps from it. Another option, just restart the phone, after which do not start anything.
Now you can start removing unnecessary apps. Open Android Phone settings, select APPS here. You will be shown a list of installed applications, similar to the one shown in the following example.
Several times, very carefully review this list, most likely one of the apps listed here is a virus, adware or malware that shows ads or installs unwanted games on your phone. To remove a suspicious app from Android Phone, just click on its name and select UNINSTALL in the window that appears, as shown in the figure below.
If you can not figure out what to delete and what to leave, use the following criteria for determining adware, malware and viruses. The app is suspicious if: it consumes a lot of memory (for example, it’s called a calculator, and consumes hundreds of megabytes of memory), the app name is completely unfamiliar to you (check the app name through Google search), the app requires strange permissions (for example, a calculator requires permission to send sms and access to the address book). At this stage, you need to be even a bit suspicious than usual.
Remove Alerts-defenses.com pop-ups using Malwarebytes
Malwarebytes Mobile Security (Malwarebytes for Android) is a free app for phones running Android operating system. It can easily find and quickly remove viruses, potentially unwanted programs (PUPs), adware, trojans and other malicious software.
Download Malwarebytes, using the following link, and install it on your phone. After the application is installed, start it. You will see a window similar to the one shown in the example below.
Read the information about the Malwarebytes for Android, and then click “Got it” button.
You will see the main window, as shown in the figure below. Click “Fix now” button.
Malwarebytes will attempt to automatically update the virus database, and then immediately start the full scan procedure. In the process of scanning, Malwarebytes for Android will check your phone for the presence of Trojans, viruses and other malicious programs.
When the scan is completed, Malwarebytes will report the detected viruses and in case of detection of malicious programs, offer to remove them. Just follow the prompts.
To use Malwarebytes for Android, you do not need to buy a premium (paid) version of the app. The first 30 days you can use all the features of this antivirus completely for free, and after 30 days, the device’s auto-protection will be turned off, but you can continue to use Malwarebytes for Android to check your phone for malware and remove it in case of detection.
Reset Android browser
Adware and other malware can change the Android settings. But most often malicious software makes changes to the browser settings, modifying the home page or search engine. Therefore it is very important, after scanning the Android device with antivirus software, also check the browser settings and restore its normal values.
Start the browser. Click on the icon in the form of three points, which is located in the right corner of your phone. In the menu that opens, select Settings.
You will see a list of browser settings. Find the “Search Engine” option and click on it. In the window that opens, select Google.
Go back to the list of browser settings. Now click “Home page”. Check that the switch is in the ON position. If necessary, move it to this position. Then click on the line below, which says “Open this page”. In the window that opens, enter the address of your home page or the line “about:blank” (without quotes). In this case, the blank page will be used as the homepage.
In addition to the above, it is also recommended to clear data that was saved by the browser while the phone was infected. To do this, in the list of settings, find the Privacy item and click it. Scroll the page to the bottom until you find “Clear browsing data”, press it. You will see the window as shown in the figure below.
In the “Time range”, select the time period that covers the period when your Android phone was infected with malware, then click “CLEAR DATA” button. During this procedure, your Google account will not be deleted, passwords, bookmarks and other personal information will be saved.
Reset Android phone (Factory Data Reset)
If nothing of the above is helpful and you failed to get rid of Alerts-defenses.com pop-ups manually or using antivirus software, then most likely the malware can only be removed by resetting the phone.
In order to reset Android phone, and thus remove scam pop-ups, do the following. Open Phone Settings, scroll down to General management. Click it. You will see a window similar to the one shown in the pictures below.
Find the “Reset” option and click on it. You will see a list of possible ways to reset the phone settings, select the “Factory Data Reset” option.
Click “Factory Data Reset” button. ATTENTION! All your personal data from the phone’s internal memory will be deleted, all phone settings will be restored to their original state. The internal memory of the phone will be TOTALLY cleared.
To sum up
After completing the few simple steps outlined above, your Android phone should be free from adware and other malware. Your web-browser will no longer display the Alerts-defenses.com pop-ups. Unfortunately, if the step-by-step guide does not help you, then you have caught a new malicious software, and then the best way – ask for help here.