How to uninstall SmartResultsNavigation app/extension from Mac (Virus removal guide)

What is SmartResultsNavigation

SmartResultsNavigation is an adware application. Adware is a form of malicious software created to throw advertisements up on the web browser screen. Adware generates profit for its creator by randomly showing tons of advertisements and pop-up deals. You might experience a change in your start page or search provider, new tabs opening or even a redirect to shady web-pages.

Does adware steal your privacy information? Adware can gather your Internet browsing activity by saving URLs visited, IP addresses, web browser version and type, cookie information, Internet Service Provider (ISP) and web-pages visited. Such kind of behavior can lead to serious security problems or privacy information theft. This is another reason why SmartResultsNavigation should be removed as soon as possible.

The guide below explaining steps to get rid of SmartResultsNavigation. Feel free to use it for removal of the adware that may attack Safari, Chrome and Firefox and other popular web-browsers. The steps will help you delete SmartResultsNavigation adware and thereby clean your web-browser from any unwanted ads.

How does SmartResultsNavigation get on your Apple Mac

Usually, adware gets into your computer as part of a bundle with freeware, sharing files and other unsafe apps which you downloaded from the Internet. The makers of adware pays software developers for distributing adware software within their software. So, third-party apps is often included as part of the installer. In order to avoid the installation of any adware: choose only Manual, Custom or Advanced install type and uncheck all bundled programs in which you are unsure.

Threat Summary

Name	SmartResultsNavigation, SmartResultsNavigation 1.0 app
Type	adware software, potentially unwanted program (PUP), Mac virus, Mac malware
Detection Names	Adware/Adload!OSX, Adware.MAC.Generic, Trojan-Downloader.OSX.Adload, OSX.Trojan.Gen, Osx.Adware.Cimpli, ApplicUnwnt, Program:MacOS/Vigram.A and MacOS.Agent-MT
Distribution	Freeware installers, dubious pop up ads, fake software updaters and torrent downloads
Symptoms	Your internet browser is redirected to webpages you did not want, web-browser pop-ups appear and recommend fake updates and other unwanted apps, new entries appear in your Applications folder, unwanted icons in your internet browser, unwanted changes in your internet browser such as displaying new tabs you didn’t open, speed test good but internet slow.
Removal	SmartResultsNavigation removal guide

How to Remove SmartResultsNavigation adware (removal guide)

There exist several free adware removal tools. Also it is possible to remove SmartResultsNavigation adware manually. But we suggest to combine all these ways below into the one removal algorithm. Follow the steps of the guide. Some of the steps below will require you to exit this web-page. So, please read the tutorial carefully, after that bookmark it or open it on your smartphone for later reference.

To remove SmartResultsNavigation, perform the steps below:

1. Remove profiles created by SmartResultsNavigation
2. Check the list of installed applications
3. Remove SmartResultsNavigation related files and folders
4. Scan your Mac with MalwareBytes
5. Remove SmartResultsNavigation from Safari, Chrome, Firefox
6. How to stay safe online

Remove profiles created by SmartResultsNavigation

SmartResultsNavigation can make changes to the Mac system such as malicious changes to browser settings, and the addition of malicious system profiles. You need to check the system preferences, find and remove malicious profiles and ensure your settings are as you expect.

Click Apple menu ( ) > System Preferences.

In System Preferences, select Profiles. if there is no Profiles in the list of preferences, that means there are no profiles installed on the Mac computer. If there is Profiles in the list, then click on it, then select a profile associated with SmartResultsNavigation.

To delete a malicious profile, click on the minus button ( – ) located at the bottom-left of the Profiles screen.

Check the list of installed applications

It is of primary importance to identify and get rid of potentially unwanted programs, browser hijackers and adware through ‘Applications’ section of your Finder.

Make sure you have closed all web-browsers and other programs. Next, delete any unknown and suspicious apps from Apple Mac using the Finder.

Open Finder and click “Applications”.

Look around the entire list of programs installed on your computer. Most likely, one of them is the SmartResultsNavigation adware. Select the suspicious program or the program that name is not familiar to you and uninstall it.

Drag the suspicious program from the Applications folder to the Trash.

Most important, don’t forget, select Finder -> Empty Trash.

Remove SmartResultsNavigation related files and folders

Now you need to try to find SmartResultsNavigation related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

SmartResultsNavigation creates several files, these files must be found and removed. Below is a list of files associated with this unwanted program.

• /Library/LaunchDaemons/com.SmartResultsNavigation.system.plist
• ~/Library/LaunchAgents/com.SmartResultsNavigation.service.plist
• /Library/Application Support/.(RANDOM)/System/com.SmartResultsNavigation.system
• ~/Library/Application Support/.(RANDOM)/Services/com.SmartResultsNavigation.service.app

Some files created by SmartResultsNavigation are hidden from the user. To find and delete them, you need to enable “show hidden files”. To do this, use the shortcut CMD + SHIFT + . Press once to show hidden files and again to hide them. There is another way. Click Finder -> Applications -> Utilities -> Terminal. In Terminal, paste the following text: defaults write com.apple.finder AppleShowAllFiles YES

Press Enter. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for SmartResultsNavigation generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: com.SmartResultsNavigation.service.plist, macsearch.plist, com.machelper.plist, com.net-preferences.plist, com.google.defaultsearch.plist, , installapp.plist and search.plist. Most often, browser hijackers, potentially unwanted programs and adware create several files with similar names.

Check for SmartResultsNavigation generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folders and files. Check the contents of suspicious folders, if there is a file with a name similar to com.SmartResultsNavigation.system, then this folder must be deleted. Move all suspicious folders and files to the Trash.

Check for SmartResultsNavigation generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for SmartResultsNavigation generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.macsearch.system.plist, com.installapp.system.plist, com.search.system.plist, com.machelper.system.plist and com.SmartResultsNavigation.system.plist. In most cases, browser hijackers, adware software and potentially unwanted programs create several files with similar names.

Scan your Mac with MalwareBytes

Manual SmartResultsNavigation removal requires some computer skills. Some files and system entries that created by the adware software can be not fully removed. We recommend that run MalwareBytes AntiMalware to scan the Mac. Moreover, this program will help you to remove adware, potentially unwanted programs, browser hijackers and toolbars that your machine may be affected too.

Download MalwareBytes from the link below.

Once the downloading process is finished, run it and follow the prompts. Press the “Scan” button to perform a system scan for the SmartResultsNavigation adware. A system scan can take anywhere from 5 to 30 minutes, depending on your computer. Next, you need to click the “Quarantine” button.

The MalwareBytes Free is a free program that you can use to get rid of all detected folders, files, malicious services and so on.

Remove SmartResultsNavigation from Safari, Chrome, Firefox

If you are still seeing SmartResultsNavigation adware that won’t go away, you might have malicious extensions installed on your browser. Check your internet browser for unwanted extensions using the steps below.

Google Chrome	Mozilla Firefox
Click on ‘three dots menu’ button at the top right corner of the Chrome window. When the drop-down menu appears, select ‘More tools’ and click on ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to delete SmartResultsNavigation by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing problems with SmartResultsNavigation adware software removal, you need to reset Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

One of the worst things is the fact that you cannot stop all malicious web-pages using only built-in MS Windows capabilities. However, there is a program out that you can use to block annoying browser redirects, ads and pop ups in any modern internet browsers including Safari, Firefox and Chrome. It’s called Adguard and it works very well.

1. Download AdGuard on your Apple Mac by clicking on the following link.
   
   

   AdGuard for Mac download
   3779 downloads
   Author: © Adguard
   Category: Security tools
   Update: January 17, 2018
   
2. After the download is done, launch the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
3. After the installation is finished, click “Skip” to close the installation application and use the default settings, or press “Get Started” to see an quick tutorial that will assist you get to know AdGuard better.
4. In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your MAC, AdGuard will launch automatically and stop intrusive ads, block malicious and misleading web pages.

To sum up

After completing the step-by-step guidance outlined above, your computer should be free from SmartResultsNavigation and other unwanted software. The Google Chrome, Mozilla Firefox and Safari will no longer display unwanted ads. Unfortunately, if the few simple steps does not help you, then you have caught a new adware, and then the best way – ask for help here.