How to uninstall DeskProduct app/extension from Mac

What is DeskProduct

According to security experts, DeskProduct is an adware program. Adware is a form of software can cause many troubles like unwanted advertisements and popups on your web-browser, irrelevant search results that redirect to malicious web-pages, browser crashes and slow loading web sites. Adware often installs on the MAC computer with freeware.

Does adware steal your privacy information? The DeskProduct can collect your Net browsing activity by saving URLs visited, IP addresses, browser version and type, cookie information, Internet Service Provider (ISP) and websites visited. Such kind of behavior can lead to serious security problems or personal data theft. This is another reason why the DeskProduct adware software should be deleted as soon as possible.

So, if you happen to encounter the adware, then be quick and take effort to delete it as soon as possible. Follow the steps below to uninstall DeskProduct. Let us know how you managed by sending us your comments please.

How does DeskProduct get on your Mac

Usually, adware gets into Mac computers as part of a bundle with freeware, sharing files and other unsafe programs which you downloaded from the Web. The developers of adware pays software developers for distributing adware within their software. So, optional applications is often included as part of the setup file. In order to avoid the setup of any adware: select only Manual, Custom or Advanced install mode and reject all bundled apps in which you are unsure.

Threat Summary

Name	DeskProduct, DeskProduct 1.0 app
Type	adware, potentially unwanted program (PUP), Mac malware, Mac virus
Detection Names	Adware/Adload!OSX, Program:MacOS/Vigram.A, Osx.Adware.Cimpli, OSX.Trojan.Gen, Adware.MAC.Generic, ApplicUnwnt, Trojan-Downloader.OSX.Adload and MacOS.Agent-MT
Distribution	Free software installers, torrent downloads, fake updaters and malicious pop-up advertisements
Symptoms	Every time you perform an Internet search, your internet browser is redirected to another web page, you experience tons of of unexpected pop-up ads, there is an unwanted program in the ‘Applications’ section of the Finder, unexpected web browser extensions or toolbars keep coming back, unexpected changes in your web browser such as using a new default search provider, fast Internet but slow browsing speeds.
Removal	DeskProduct removal guide

How to remove DeskProduct from Mac

If you have constant popups or unwanted ads, slow Apple Mac, freezing MAC problems, you are in need of adware removal assistance. The step-by-step guide below will guide you forward to get DeskProduct adware removed and will allow you get your Apple Mac operating at peak capacity again.

To remove DeskProduct, execute the following steps:

1. Remove unwanted profiles on Mac device
2. Check the list of installed apps
3. Remove DeskProduct related files and folders
4. Scan your Mac with MalwareBytes
5. Remove DeskProduct from Safari, Chrome, Firefox
6. How to stay safe online
7. To sum up

Remove unwanted profiles on Mac device

DeskProduct can make changes to the Mac system such as malicious changes to browser settings, and the addition of malicious system profiles. You need to check the system preferences, find and remove malicious profiles and ensure your settings are as you expect.

Click the System Preferences icon ( ) in the Dock, or choose Apple menu ( ) > System Preferences.

In System Preferences, click Profiles, then select a profile associated with DeskProduct.

Click the minus button ( – ) located at the bottom-left of the Profiles screen to remove the profile.
Note: if you do not see Profiles in the System Preferences, that means there are no profiles installed on your Mac, which is normal.

Check the list of installed apps

Check out the Finder (Applications section) to see all installed programs. If you see any unknown and suspicious programs, they are the ones you need to uninstall.

Make sure you have closed all web browsers and other software. Next, delete any unrequested and suspicious software from computer using the Finder.

Open Finder and click “Applications”.

Look around the entire list of applications installed on your computer. Most likely, one of them is the DeskProduct adware. Choose the dubious program or the application that name is not familiar to you and remove it.

Drag the dubious program from the Applications folder to the Trash.

Most important, don’t forget, select Finder -> Empty Trash.

Remove DeskProduct related files and folders

Now you need to try to find DeskProduct related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

DeskProduct creates several files, these files must be found and removed. Below is a list of files associated with this unwanted program.

• /Library/LaunchDaemons/com.DeskProduct.system.plist
• ~/Library/LaunchAgents/com.DeskProduct.service.plist
• /Library/Application Support/.(RANDOM)/System/com.DeskProduct.system
• ~/Library/Application Support/.(RANDOM)/Services/com.DeskProduct.service.app

Some files created by DeskProduct are hidden from the user. To find and delete them, you need to enable “show hidden files”. To do this, use the shortcut CMD + SHIFT + . Press once to show hidden files and again to hide them. There is another way. Click Finder -> Applications -> Utilities -> Terminal. In Terminal, paste the following text: defaults write com.apple.finder AppleShowAllFiles YES

Press Enter. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for DeskProduct generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: com.DeskProduct.service.plist, installapp.plist, com.google.defaultsearch.plist, , macsearch.plist, com.machelper.plist, com.net-preferences.plist and search.plist. Most often, browser hijackers, potentially unwanted programs and adware create several files with similar names.

Check for DeskProduct generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folders and files. Check the contents of suspicious folders, if there is a file with a name similar to com.DeskProduct.system, then this folder must be deleted. Move all suspicious folders and files to the Trash.

Check for DeskProduct generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for DeskProduct generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.DeskProduct.system.plist, com.search.system.plist, com.installapp.system.plist, com.macsearch.system.plist and com.machelper.system.plist. In most cases, adware, browser hijackers and PUPs create several files with similar names.

Scan your Mac with MalwareBytes

We advise using MalwareBytes Free. You may download and install MalwareBytes Free to look for and remove DeskProduct associated files from your Mac device. When installed and updated, the malicious software remover automatically scans for and deletes all security threats exist on the machine.

Click the link below to download the latest version of MalwareBytes Free for Mac.

Once the download is finished, close all windows on your machine. Further, start the saved file. Follow the prompts.

The MalwareBytes will automatically start and you may see its main window as shown on the image below.

Next, press the “Scan Now” button to perform a system scan for the DeskProduct adware. While the MalwareBytes Anti-Malware (MBAM) program is scanning, you can see count of objects it has identified as threat.

When MalwareBytes AntiMalware has completed scanning, MalwareBytes Free will prepare a list of unwanted programs and adware software. Make sure all threats have ‘checkmark’ and click the “Quarantine” button.

The MalwareBytes Free will delete adware software and move the selected items to the Quarantine.

Remove DeskProduct from Safari, Chrome, Firefox

If you’re still getting DeskProduct adware, then you can try to get rid of it by removing malicious extensions.

Google Chrome	Mozilla Firefox
In the top-right corner, expand the Google Chrome menu. In the menu go to ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove DeskProduct by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing problems with DeskProduct adware removal, you need to reset Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

It’s also critical to protect your browsers from harmful websites and advertisements by using an ad blocking application like AdGuard. Security experts says that it will greatly reduce the risk of malicious software, and potentially save lots of money. Additionally, the AdGuard can also protect your privacy by blocking almost all trackers.

Please go to the following link to download AdGuard.

When downloading is finished, launch the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you run your machine, AdGuard will start automatically and stop intrusive pop up advertisements, block harmful and misleading web pages.

To sum up

Once you have done the few simple steps shown above, your MAC system should be clean from the DeskProduct adware and other malware. The Mozilla Firefox, Chrome and Safari will no longer redirect you to various unwanted web-pages and online ads. Unfortunately, if the guidance does not help you, then you have caught a new adware, and then the best way – ask for help here.