How to uninstall VideoBoxApp app/extension from Mac

What is VideoBoxApp

VideoBoxApp is supposed to be a program that will improve the browsing experience, but it is adware. Adware is a part of software created to throw advertisements up on your web-browser screen. Adware generates money for its developer by occasionally displaying lots of advertisements and pop up deals. You might experience a change in your home page or search provider, new tabs opening or even a redirect to shady web-pages.

Does adware software steal your privacy data? Adware can gather and transmit user data without your knowledge. Adware has the ability to track information about web-sites visited, web browser and system information, and your MAC system IP address.

If you are unfortunate have adware, you can follow the step-by-step instructions below that will help you to delete VideoBoxApp and thus remove undesired advertisements from your internet browser.

How does VideoBoxApp get on your computer

Usually, adware gets into your Apple Mac as part of a bundle with freeware, sharing files and other unsafe programs which you downloaded from the Web. The authors of adware pays software developers for distributing adware software within their apps. So, optional applications is often included as part of the installer. In order to avoid the installation of any adware: select only Manual, Custom or Advanced setup method and reject all bundled programs in which you are unsure.

Threat Summary

Name	VideoBoxApp, VideoBoxApp 1.0 app
Type	adware, potentially unwanted program (PUP), pop-up ads, pop-ups, pop-up virus
Symptoms	popups and new tab pages are loaded without your request you keep getting redirected to dubious web-pages there is an unexpected applications in the ‘Applications’ section of the Finder new toolbars suddenly installed on your internet browser your web browser search provider has replaced without your permission fast Internet but slow browsing speeds your MAC OS became slower than normal
Removal	VideoBoxApp removal guide

How to Remove VideoBoxApp adware (removal tutorial)

The following step-by-step tutorial will allow you to delete VideoBoxApp adware from the Safari, Firefox and Chrome. Moreover, the step-by-step tutorial below will help you to remove malicious software, browser hijackers, potentially unwanted apps and toolbars that your MAC may be infected. Please do the instructions step by step. If you need help or have any questions, then ask for our assistance or type a comment below. Read this manual carefully, bookmark it or open this page on your smartphone, because you may need to exit your web-browser or reboot your machine.

To remove VideoBoxApp, execute the following steps:

1. Remove unwanted profiles on Mac device
2. Check the list of installed software
3. Remove VideoBoxApp related files and folders
4. Scan your Mac with MalwareBytes
5. Remove VideoBoxApp from Safari, Chrome, Firefox
6. How to stay safe online
7. To sum up

Remove unwanted profiles on Mac device

VideoBoxApp can install a configuration profile on the Mac system to block changes made to the browser settings. Therefore, you need to open system preferences, find and delete the profile installed by the adware.

Click the System Preferences icon ( ) in the Dock, or choose Apple menu ( ) > System Preferences.

In System Preferences, click Profiles, then select a profile related to VideoBoxApp.

Click the minus button ( – ) located at the bottom-left of the Profiles screen to remove the profile.
Note: if you do not see Profiles in the System Preferences, that means there are no profiles installed on your Mac computer, which is normal.

Check the list of installed software

In the next step, you need to check the list of installed applications on your Mac and uninstall all unused, unknown and dubious applications.

Open Finder and click “Applications”.

It will show a list of all software installed on your Apple Mac. Scroll through the all list, and delete any dubious and unknown software. Right click to questionable program and select “Move to Trash”. Another solution is drag the application from the Applications folder to the Trash.

Most important, scroll through the all list, and move to trash any unknown applications. Don’t forget, choose Finder -> Empty Trash.

Remove VideoBoxApp related files and folders

Now you need to try to find VideoBoxApp related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for VideoBoxApp generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: VideoBoxApp.plist, search.plist, installapp.plist, com.machelper.plist and macsearch.plist. Most often, browser hijackers, adware and PUPs create several files with similar names.

Check for VideoBoxApp generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folder. Move all suspicious folders to the Trash.

Check for VideoBoxApp generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for VideoBoxApp generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.VideoBoxApp.plist, com.search.plist, com.machelper.plist, com.macsearch.plist and com.installapp.plist. In most cases, adware, PUPs and browser hijackers create several files with similar names.

Scan your Mac with MalwareBytes

We suggest using MalwareBytes Free to scan the Mac for potentially unwanted programs, adware and browser hijackers. This free tool is an advanced malicious software removal application developed by (c) Malwarebytes lab. This program uses the world’s most popular antimalware technology. It’s able to help you get rid of adware software and other security threats from your Mac device for free.

Download MalwareBytes Free on your computer from the link below.

When downloading is finished, close all windows on your MAC OS. Further, start the saved file. Follow the prompts.

The MalwareBytes will automatically start and you can see its main window as displayed on the image below.

Next, press the “Scan Now” button to perform a system scan with this tool for the VideoBoxApp . Depending on your MAC OS, the scan can take anywhere from a few minutes to close to an hour. When a malware, adware or potentially unwanted software are found, the number of the security threats will change accordingly.

When finished, the results are displayed in the scan report. Review the scan results and then click the “Quarantine” button.

The MalwareBytes will remove VideoBoxApp adware software and move the selected threats to the Quarantine.

Remove VideoBoxApp from Safari, Chrome, Firefox

If you have ‘VideoBoxApp adware’ removal problem, then remove unwanted extensions can help you. In the steps below we will show you the solution to delete malicious extensions without reinstall. This will also help to get rid of VideoBoxApp from your browser.

Google Chrome	Mozilla Firefox
Click on ‘three dots menu’ button at the top right corner of the Chrome window. When the drop-down menu appears, select ‘More tools’ and click on ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove VideoBoxApp adware by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing issues with VideoBoxApp adware removal, you need to reset Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

Use ad blocker program such as AdGuard in order to block advertisements, malvertisements, pop-ups and online trackers, avoid having to install malicious and adware browser plug-ins and add-ons that affect your MAC system performance and impact your computer security. Browse the Web anonymously and stay safe online!

Please go to the following link to download AdGuard.

After downloading is done, run the downloaded file. The “Setup Wizard” window will show up on the computer screen.

Follow the prompts. AdGuard will then be installed. A window will show up asking you to confirm that you want to see a quick guidance. Press “Skip” button to close the window and use the default settings, or press “Get Started” to see an quick tutorial which will allow you get to know AdGuard better.

Each time, when you start your Apple Mac, AdGuard will start automatically and stop annoying popup ads, block malicious and misleading web-pages.

To sum up

Now your Apple Mac should be clean of the VideoBoxApp adware. We suggest that you keep AdGuard (to help you block unwanted popup advertisements and unwanted malicious web sites) and MalwareBytes AntiMalware (to periodically scan your MAC system for new malicious software, browser hijackers and adware). Make sure that you have all the Critical Updates recommended for Mac operating system. Without regular updates you WILL NOT be protected when new hijackers, malicious software and adware software are released.

If you are still having problems while trying to delete VideoBoxApp from your web-browser, then ask for help here.

 

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