Remove Mnbzr virus, Restore .[trfgklmbvzx@aol.com].mnbzr files

What is Mnbzr file

The .Mnbzr extension is a file extension that is used by the Mnbzr ransomware belonging to the Crysis/Dharma family to mark files that have been encrypted. Mnbzr ransomware is a malicious program that encrypts user files and demands a ransom for a key-decryptor pair that is necessary to decrypt the affected files. It uses a strong encryption system and a long key, which virtually eliminates the possibility of decrypting files without a key. Files encrypted with .Mnbzr extension become useless, their contents cannot be read without the key that the criminals have.

Text presented in the Mnbzr ransomware pop-up:

YOUR FILES ARE ENCRYPTED
Don’t worry,you can return all your files!
If you want to restore them, follow this link:email trfgklmbvzx@aol.com YOUR ID xxxxxxxxxxxx
If you have not been answered via the link within 12 hours, write to us by e-mail:trfgklmbvzx@aol.com

Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

What is Mnbzr ransomware

Mnbzr ransomware is one of the variants of Dharma/Crysis ransomware. The most common source of infection is cracked apps and games, torrents files, freeware, Windows and Microsoft Office activators, and other similar software. Upon execution, it encrypts files using a key that is individual for each computer. Mnbzr uses a very strong encryption system, which eliminates the possibility of determining the key, even using a super computer. The encryption process is very fast, regardless of what is in the file, the virus can easily encrypt it. Mnbzr ransomware can encrypt almost all files that are on the computer, including those located on network drives. The only thing that the virus does not encrypt is the files that are necessary for the Windows OS to function normally. Below we list some types of files that can be encrypted by the ransomware:

.upk, .sb, .xf, .ztmp, .y, .fos, .lrf, .wp7, .t13, .desc, .wpd, .3fr, .txt, .yml, .xls, .3dm, .psk, .wma, .odc, .menu, .itdb, .zip, .wp6, .dng, .ptx, .zw, .wot, .p7b, .erf, .xxx, .big, .mdbackup, .odt, .fpk, .qic, .docm, .ff, .wire, .ppt, .xbplate, .crw, .wgz, .wmv, .esm, .forge, .blob, .3ds, .wbk, .hvpl, .zabw, .x3f, .svg, .rim, .orf, .dazip, .rofl, .sid, .wbd, .bc7, .xlsx, .pptx, .ltx, .wp, .flv, .xmmap, .kf, .0, .wps, .mcmeta, .xlsm, .psd, .sidn, .m3u, .nrw, .xpm, .dba, .odb, .indd, .pkpass, .bkf, .xlgc, .wma, .das, .accdb, .wotreplay, .wav, .ods, .mlx, .kdb, .wsc, .xwp, .z3d, .1st, .pdf, .dwg, .bkp, .ysp, .xlsb, .x, .itl, .wdb, .wpb, .lbf, .z, .xar, .bc6, .wb2, .xlsx, .srw, .wps, .py, .pdd, .wp4, .rtf, .sav, .map, .sr2, .wp5, .mef, .wm, .xx, .sidd, .wpw, .sie, .xls, .vtf, .dxg, .js, .ibank, .layout, .x3f, .wbmp, .hkx, .d3dbsp, .wmv, .odm, .xdb, .jpe, .jpeg, .wsd, .w3x, .webp, .zdc, .mov, wallet, .xld, .m4a, .xyp, .vdf, .wmd, .p12, .rar, .wpl, .epk, .wmo, .rw2, .arw, .mddata, .png, .wbm, .sql, .vpk, .rgss3a, .wbz, .pptm, .wsh, .mpqge, .xbdoc, .itm, .jpg, .mp4, .xdl, .hplg, .bay, .mdf, .zif, .tax, .dcr, .wpd, .pef, .vpp_pc, .rb, .2bp, .ai, .xml, .ntl, .gdb, .dmp, .raf, .wn, .eps, .qdf, .db0, .slm, .iwd, .ybk, .csv, .cfr, .ws, .rwl, .snx, .iwi, .dbf, .x3d, .arch00, .avi, .fsh, .srf, .cr2

When a file is encrypted, ‘.id-USERID.[EMAIL-ADDRESS].Mnbzr’ is added at the end of its name, that is, if you had a file of ‘document.docx’, then a file with the name ‘document.docx.id-USERID.[trfgklmbvzx@aol.com].mnbzr’ will appear in its place. If you change the file name, just delete the added extension, then nothing will change. The file will remain encrypted, and as before, this file will not be possible to open in the program with which it is associated.

Perhaps you found on your computer or its desktop a new file called ‘FILES ENCRYPTED.txt’, which for some reason is not encrypted. An example of such a file is given below.

Text presented in the FILES ENCRYPTED.txt file:

all your data has been locked us
You want to return?
write email trfgklmbvzx@aol.com

This file is very important, in addition to containing a ransom demand, it also contains information that allows you to contact intruders. According to the message, the victim is invited to contact the attackers using the given email address. In response, the authors of the virus will give a Bitcoin address to which the ransom must be transferred. Of course, you should understand that there is no guarantee that the attackers, after receiving the ransom, will provide you with the key necessary to decrypt your files. In addition, by paying the ransom, you will push attackers to create a new ransomware.

Threat Summary

Name	Mnbzr ransomware
Type	File locker, Ransomware, Crypto virus, Filecoder, Crypto malware
Encrypted files extension	.[trfgklmbvzx@aol.com].mnbzr
Ransom note	FILES ENCRYPTED.txt
Contact	trfgklmbvzx@aol.com
Ransom amount	$300-$1500 in Bitcoins
Detection Names	Trojan/Win32.Crysis.R213980, Win32:RansomX-gen [Ransom], W32.RansomeDNZ.Trojan, Win.Trojan.Dharma-6668198-0, Trojan.Encoder.3953, Trojan.Ransom.Crysis.E (B), W32/Wadhrama.B, Trojan-Ransom.Win32.Crusis.To
Symptoms	Files won’t open. You get an error message like ‘Windows can’t open this file’, ‘How do you want to open this file’. Your file directories contain a ‘ransom note’ file that is usually a .html, .jpg or .txt file. Ransom demanding message on your desktop.
Distribution methods	Spam mails that contain malicious links. Drive-by downloads (ransomware virus is able to infect the system simply by visiting a webpage that is running harmful code). Social media posts (they can be used to mislead users to download malware with a built-in ransomware downloader or click a malicious link). Malvertising campaigns.
Removal	Mnbzr ransomware removal guide
Recovery	Mnbzr File Recovery Guide

 

As we have already said, Mnbzr is not the first ransomware belonging to the Crysis/DMnbzr family. The fact that to date, antivirus companies have not created a way to decrypt files, and just have not found a 100% way to protect the user’s computers, indicates the complexity of the ransomware and the method that it uses to encrypt files. Nevertheless, you do not need to despair. There are several ways to detect and remove Mnbzr ransomware, and there is also a chance to restore part or even all encrypted files to their original state. Below we will describe in detail how to do this.

How to remove Mnbzr ransomware, Restore .Mnbzr files

If your files have been encrypted with ‘.Mnbzr’ extension, then first of all you need to remove Mnbzr ransomware and be 100% sure that there is no active ransomware on your computer, and then proceed to restore the files. Both the ransomware removal process and the file recovery process will take a lot of time, so do not believe the magical instructions that say that this can be done very quickly. We definitely recommend, even if for some reason one of the methods proposed below did not suit you, try another one and try all of them. Perhaps one of them will help you. Feel free to ask questions in the special section on our website or in the comments below. And the last, before proceeding with the instructions, we advise you to read it thoroughly carefully, and then print or open it on a tablet or smartphone to have it always at hand.

1. How to remove Mnbzr ransomware
2. How to decrypt .[trfgklmbvzx@aol.com].mnbzr files
3. How to restore .[trfgklmbvzx@aol.com].mnbzr files
4. How to protect your system from Mnbzr ransomware

How to remove ransomware

First you need to remove the Mnbzr ransomware autostart entries before decrypting and recovering encrypted files. Another option is to perform a full scan of the computer using antivirus software capable of detecting and removing ransomware infection.

It is very important to scan the computer for malware, as security researchers found that spyware could be installed on the infected computer along with the Mnbzr ransomware. Spyware is a very dangerous security threat as it is designed to steal the user’s personal information such as passwords, logins, contact details, etc. If you have any difficulty removing Mnbzr ransomware, then let us know in the comments, we will try to help you.

To remove Mnbzr ransomware, use the steps listed below:

• Kill Mnbzr ransomware
• Disable Mnbzr ransomware Start-Up
• Scan computer for malware

Kill Mnbzr ransomware

Press CTRL, ALT, DEL keys together.

Click Task Manager. Select the “Processes” tab, look for something suspicious that is the Mnbzr ransomware then right-click it and select “End Task” or “End Process” option.

A process is particularly suspicious: it is taking up a lot of memory (despite the fact that you closed all of your programs, its name is not familiar to you (if you are in doubt, you can always check the program by doing a search for its name in Google, Yahoo or Bing).

Disable Mnbzr ransomware Start-Up

Select the “Start-Up” tab, look for something similar to the one shown in the example below, right click to it and select Disable.

Close Task Manager.

Scan computer for malware

Zemana Anti Malware (ZAM) is a complete package of antimalware utilities that can help you delete Mnbzr . Despite so many features, it does not reduce the performance of your system. Zemana AntiMalware can uninstall almost all the types of malware such as trojans, worms, adware, browser hijackers, potentially unwanted apps and other security threats. Zemana AntiMalware (ZAM) has real-time protection that can defeat most malware and ransomware. You can run Zemana Anti-Malware with any other anti-virus without any conflicts.

Zemana can be downloaded from the following link. Save it on your Desktop.

Once downloading is complete, run it and follow the prompts. Once installed, the Zemana will try to update itself and when this task is complete, click the “Scan” button for scanning your PC for the Mnbzr ransomware, other malware, worms and trojans.

This task can take some time, so please be patient. While the utility is checking, you can see how many objects and files has already scanned. Make sure all items have ‘checkmark’ and click “Next” button.

The Zemana Anti Malware will remove Mnbzr crypto malware, other malicious software, worms and trojans and move the selected items to the program’s quarantine.

If the problem with Mnbzr is still remained. Kaspersky virus removal tool (KVRT) is a free portable program that scans your system for spyware, crypto malware, adware software, potentially unwanted apps, trojans, worms, malicious software and helps uninstall them easily. Moreover, it’ll also help you rmeove any other security threats for free.

Download Kaspersky virus removal tool (KVRT) on your computer by clicking on the following link.

When the downloading process is complete, double-click on the KVRT icon. Once initialization procedure is finished, you will see the KVRT screen as on the image below.

Click Change Parameters and set a check near all your drives. Click OK to close the Parameters window. Next press Start scan button . KVRT application will scan through the whole computer for the Mnbzr crypto virus and other trojans and malicious programs. This process may take quite a while, so please be patient. While the Kaspersky virus removal tool utility is scanning, you can see number of objects it has identified as being infected by malicious software.

Once Kaspersky virus removal tool completes the scan, the results are displayed in the scan report as on the image below.

Make sure all items have ‘checkmark’ and click on Continue to begin a cleaning process.

How to decrypt .[trfgklmbvzx@aol.com].mnbzr files

All files with the ‘.Mnbzr’ extension are encrypted. Their contents cannot be unlocked simply by removing this extension or completely changing the filename. Unfortunately, as we already reported in this article, there is currently no way to decrypt files. The reason for this is the complexity of the encryption algorithm that the authors of Mnbzr virus use. In principle, this is what the attackers sought. But this does not mean that you have no choice and you need to pay a ransom for your files.

Never pay the ransom! Every security expert will tell you this over and over. Of course, there is a chance that by paying a ransom, Mnbzr virus authors will allow you to unlock your files, but there is no guarantee. Moreover, you should understand that when you pay a ransom, you unknowingly push the attackers to create new, even more destructive viruses.

Do not forget that besides you, thousands more people around the world have lost their files, that is, you are not alone. Antivirus companies, security experts are working on something that will allow you to decrypt .Mnbzr files. Perhaps in the future an universal method will be developed that will allow all victims to unlock all their data.

Of course, as soon as a way to decrypt the files appears, we will post a message about this to this article or to our facebook account. Therefore, we recommend that you follow the updates.

How to restore .[trfgklmbvzx@aol.com].mnbzr files

As we wrote above, you cannot decrypt files encrypted with Mnbzr ransomware. But you can use a different way, there is a small chance to restore .Mnbzr files without decrypting them. Programs created for searching and recovering lost and deleted data can help you with this. We recommend you to use the following free programs: PhotoRec and ShadowExplorer. Two more things we want to say about. First, before restoring files, you must be 100% sure that there is no ransomware on the computer. We recommend using free malware removal tools that we examined in this article. Second, and what is very important! The less you use your computer after ransomware infection, the higher the chance that you will be able to recover encrypted files.

Use ShadowExplorer to restore .[trfgklmbvzx@aol.com].mnbzr files

First of all, try to recover your files using a free tool called ShadowExplorer. This program will allow you to recover your files from Shadow Volume Copies. These copies are created automatically by the OS when you work with your files. Unfortunately, very often, the virus automatically deletes all these copies and thus prevents the user from recovering encrypted files. Nevertheless, in some cases, the ransomware cannot delete all copies, and the user gets the opportunity to quickly restore all files. Therefore, our opinion, you should definitely try this method!

First, visit the following page, then click the ‘Download’ button in order to download the latest version of ShadowExplorer.

Once the download is finished, open a directory in which you saved it. Right click to ShadowExplorer-0.9-portable and select Extract all. Follow the prompts. Next please open the ShadowExplorerPortable folder as displayed below.

Double click ShadowExplorerPortable to start it. You will see the a window similar to the one below.

In top left corner, choose a Drive where encrypted files are stored and a latest restore point as displayed on the screen below (1 – drive, 2 – restore point).

On right panel look for a file that you wish to recover, right click to it and select Export as on the image below.

This video step-by-step guide will demonstrate How to recover encrypted files using Shadow Explorer.

Recover .[trfgklmbvzx@aol.com].mnbzr files with PhotoRec

Another really working way to recover your encrypted files is to use a program named PhotoRec. It is created to recover deleted or lost files. Does the Mnbzr ransomware block this method? Fortunately, the ransomware cannot block this method of recovering the contents of encrypted files. The more you used (moved, deleted, modified) files before infection, the greater the chance that you will be able to recover them.

Download PhotoRec on your personal computer from the following link.

After the downloading process is finished, open a directory in which you saved it. Right click to testdisk-7.0.win and select Extract all. Follow the prompts. Next please open the testdisk-7.0 folder as displayed on the image below.

Double click on qphotorec_win to run PhotoRec for Microsoft Windows. It will open a screen like below.

Choose a drive to recover as on the image below.

You will see a list of available partitions. Select a partition that holds encrypted personal files like below.

Press File Formats button and choose file types to recover. You can to enable or disable the recovery of certain file types. When this is done, click OK button.

Next, press Browse button to choose where restored files should be written, then click Search. We strongly recommend that you save the recovered files to an external drive.

Count of recovered files is updated in real time. All recovered documents, photos and music are written in a folder that you have chosen on the previous step. You can to access the files even if the recovery process is not finished.

When the restore is complete, press on Quit button. Next, open the directory where restored documents, photos and music are stored. You will see a contents like below.

All restored documents, photos and music are written in recup_dir.1, recup_dir.2 … sub-directories. If you’re searching for a specific file, then you can to sort your restored files by extension and/or date/time.

This video step-by-step guide will demonstrate How to recover encrypted files using PhotoRec.

How to protect your system from Mnbzr ransomware

Most antivirus applications already have built-in protection system against the ransomware. Therefore, if your machine does not have an antivirus program, make sure you install it. As an extra protection, use the HitmanPro.Alert. HitmanPro.Alert is a small security utility. It can check the system integrity and alerts you when critical system functions are affected by malware. HitmanPro.Alert can detect, remove, and reverse ransomware effects.

First, visit the following page, then press the ‘Download’ button in order to download the latest version of HitmanPro.Alert.

After the downloading process is done, open the file location. You will see an icon like below.

Double click the HitmanPro.Alert desktop icon. Once the utility is started, you will be shown a window where you can select a level of protection, as shown on the screen below.

Now press the Install button to activate the protection.

Finish words

This guide was created to help all victims of the Mnbzr ransomware virus. We tried to give answers to the following questions: how to remove ransomware; how to recover .Mnbzr files. We hope that the information presented in this manual has helped you.

If you have questions, then write to us, leaving a comment below. If you need more help with Mnbzr related issues, go to here.