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How to remove Potternalballip.info pop-ups [Chrome, Firefox, IE, Edge]

Myantispyware team August 19, 2019    

Potternalballip.info is a dubious web-site that uses the browser notification feature to con computer users into subscribing to browser notification spam from this or similar web-pages that will in turn bombard users with unwanted adverts usually related to adware, adult web-pages and other click fraud schemes. It claims that you need to press ‘Allow’ button in order to access the content of the website, watch a video, download a file, connect to the Internet, enable Flash Player, and so on.

Potternalballip.info

Potternalballip.info

Potternalballip.info spam notifications, once enabled, will start popping up in the right bottom corner of your desktop occasionally and spam you with intrusive advertisements. Push notifications are originally created to alert the user of recently published content. Scammers abuse ‘push notifications’ to avoid antivirus software and adblocker software by presenting unwanted adverts. These ads are displayed in the lower right corner of the screen urges users to play online games, visit dubious web-sites, install browser extensions & so on.

notifications spam ads

To end this intrusive behavior and delete Potternalballip.info browser notification spam, you need to modify browser settings that got modified by adware. For that, complete the Potternalballip.info removal guidance below. Once you remove notifications subscription, the Potternalballip.info pop-ups advertisements will no longer display on your screen.

Some research has shown that users can be redirected to Potternalballip.info from suspicious advertisements or by potentially unwanted software and adware software. Adware software is unwanted software that delivers advertisements and prompts undesired advertising popups, while you surf the Web. Adware may replace the ads of other companies with its own. In many cases, adware software will track your browsing habits and report this info to its developers.

Does adware steal your personal data? Adware be able to gather privacy data such as what web pages you are opening, what you are looking for the World Wide Web and so on. This user information, later, may be sold to third parties.

The majority of adware software spreads bundled with free applications or even paid applications which Web users can easily download online. The install packages of such programs, most commonly, clearly display that they will install third-party programs. The option is given to users to stop the setup of any bundled software. So, in order to avoid the installation of any adware software: read all disclaimers and install screens very carefully, choose only Custom or Advanced installation type and uncheck all optional software in which you are unsure.

Threat Summary

Name Potternalballip.info
Type adware, PUP (potentially unwanted program), popups, popup advertisements, popup virus
Symptoms
  • you experience a ton of of unexpected advertising popups
  • you keep getting redirected to unfamiliar websites
  • new entries appear in your Programs folder
  • unwanted web-browser extensions or toolbars keep coming back
  • your web-browser startpage or search engine keeps changing or is not set to Google anymor
  • you cannot update your antivirus
  • low ping but slow Internet
  • your system is no stable leading to crashes
Removal Potternalballip.info removal guide

 

To find out how to remove Potternalballip.info ads, we advise to read the steps added to this blog post below. The guidance was created by experienced security specialists who discovered a solution to get rid of the annoying adware software out of the computer.

How to remove Potternalballip.info pop-ups, ads, notifications (Removal instructions)

There are several steps to uninstalling the adware software that causes multiple undesired popups, because it installs itself so deeply into Windows. You need to remove all suspicious and unknown software, then delete harmful add-ons from the Google Chrome, Microsoft Edge, Internet Explorer and Firefox and other browsers you’ve installed. Finally, you need to reset your web browser settings to delete any changes the adware software has made, and then scan your PC system with Zemana, MalwareBytes or HitmanPro to ensure the adware is fully removed. It will take a while.




The below guidance for devices using MS Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to delete browser hijacker, pop-ups, advertisements from Mac

To remove Potternalballip.info pop ups, complete the following steps:

  1. Manual Potternalballip.info advertisements removal
    • Uninstall recently added adware
    • Remove Potternalballip.info advertisements from web browsers
    • Remove Potternalballip.info notifications from browsers
  2. How to automatically remove Potternalballip.info popups
    • Remove Potternalballip.info pop-up advertisements with Zemana AntiMalware (ZAM)
    • Use HitmanPro to remove Potternalballip.info advertisements from internet browser
    • Use MalwareBytes Anti-Malware to remove Potternalballip.info pop ups
  3. Block Potternalballip.info and other intrusive websites
  4. To sum up

Manual Potternalballip.info advertisements removal

To get rid of Potternalballip.info popups, adware and other unwanted software you can try to do so manually. Unfortunately some of the adware won’t show up in your program list, but some adware may. In this case, you may be able to delete it via the uninstall function of your computer. You can do this by completing the steps below.

Uninstall recently added adware

We recommend that you start the system cleaning process by checking the list of installed apps and delete all unknown or suspicious applications. This is a very important step, as mentioned above, very often the harmful programs such as adware and browser hijacker infections may be bundled with free software. Delete the unwanted software can get rid of the unwanted advertisements or internet browser redirect.

 Windows 7  Windows 8
  • Click ‘Start’.
  • In the Start menu select ‘Control Panel’.
  • Find and select ‘Programs and Features’ or ‘Uninstall a program’.
  • Select the program.
  • Click ‘Uninstall’.
  • Press and hold Windows key and hit X key.
  • Select ‘Programs and Features’ from the menu.
  • Select the program.
  • Click ‘Uninstall’.
 Windows 10  Mac OS
  • Press and hold Windows key and hit X key.
  • Select ‘Programs and Features’ from the menu.
  • Select the program.
  • Click ‘Uninstall’.
  • On the top menu select ‘Go’, then ‘Applications’.
  • Drag an unwanted application to the Trash bin.
  • Right-click on the ‘Trash’ and select ‘Empty Trash’.

Remove Potternalballip.info advertisements from web browsers

Remove unwanted extensions is a easy solution to remove Potternalballip.info pop up ads and return web browser’s search engine by default, newtab page and homepage which have been changed by adware.

 Google Chrome  Mozilla Firefox
  • In the top right corner, click on Chrome’s main menu button, represented by three vertical dots.
  • Select ‘More tools’, then ‘Extensions’.
  • Click ‘Remove’ to uninstall an extension.
  • Click ‘Remove’ in the dialog box.

You can also try to delete Potternalballip.info popup advertisements by reset Google Chrome settings.

  • Click on ‘menu’ button and select ‘Add-ons’.
  • Go to ‘Extensions’ tab.
  • To uninstall an add-on, click on ‘Remove’ button next to it.

If you are still experiencing problems with Potternalballip.info pop up ads removal, you need to reset Mozilla Firefox browser.

 Internet Explorer  Safari
  • Click ‘Tools’ button in the top-right corner.
  • Select ‘Manage add-ons’.
  • In the drop-down menu under ‘Show’, select ‘All add-ons’.
  • To delete an add-on, double-click it; in the new window click ‘Remove’.

Another method to delete Potternalballip.info popups from Internet Explorer is reset Internet Explorer settings.

  • On the top menu select ‘Safari’, then ‘Preferences’.
  • Select ‘Extensions’ tab.
  • Select an extension you want to delete and click ‘Uninstall’ button next to it.

Remove Potternalballip.info notifications from browsers

To remove the Potternalballip.info permission to send spam notifications to your machine, use the steps below. These steps are for Windows, Mac and Android.

 Google Chrome  Android
  • Just copy and paste the following text into the address bar of Google Chrome.
  • chrome://settings/content/notifications
  • Press Enter.
  • Delete the Potternalballip.info URL and other rogue notifications by clicking three vertical dots button next to each and selecting ‘Remove’.
  • Open Chrome.
  • In the top-right corner, find the Chrome menu.
  • In the menu tap ‘Settings’, scroll down to ‘Advanced’.
  • In the ‘Site Settings’ section tap the ‘Notifications’ settings, find the Potternalballip.info URL and tap on it.
  • Tap the ‘Clean & Reset’ button and confirm.
 Mozilla Firefox  Edge
  • Click on menu button.
  • In the menu go to ‘Options’, in the menu on the left go to ‘Privacy & Security’.
  • Scroll down to ‘Permissions’ and then to ‘Settings’ next to ‘Notifications’.
  • Select the Potternalballip.info domain from the list and change the status to ‘Block’.
  • Click ‘Save Changes’ button.
  • In the top right corner, click on the three dots to expand the Edge menu.
  • Scroll down to ‘Settings’, scroll further down to ‘Advanced Settings’.
  • Click ‘Manage’ button, located beneath ‘Notifications’.
  • Right-click the Potternalballip.info webpage. Click ‘Delete’.
 Internet Explorer  Safari
  • Click ‘Tools’ button in the top-right corner.
  • Go to ‘Internet Options’ in the menu.
  • Click on the ‘Privacy’ tab and select ‘Settings’ in the pop-up blockers section.
  • Find the Potternalballip.info domain and click the ‘Remove’ button to remove the URL.
  • On the top menu select ‘Safari’, then ‘Preferences’.
  • In the left menu click on ‘Notifications’.
  • Find the Potternalballip.info URL and select it, click the ‘Deny’ button.

How to automatically remove Potternalballip.info popups

Manual removal is not always as effective as you might think. Often, even the most experienced users may not completely remove adware that causes unwanted Potternalballip.info ads. So, we recommend to check your machine for any remaining harmful components with free adware software removal software below.



Remove Potternalballip.info pop-up advertisements with Zemana AntiMalware (ZAM)

Zemana is a free utility that performs a scan of your computer and displays if there are existing adware, browser hijackers, viruses, worms, spyware, trojans and other malicious software residing on your personal computer. If malware is detected, Zemana can automatically remove it. Zemana AntiMalware doesn’t conflict with other anti-malware and antivirus applications installed on your personal computer.

  1. Download Zemana Anti-Malware on your PC from the link below.
    Zemana AntiMalware
    Zemana AntiMalware
    165033 downloads
    Author: Zemana Ltd
    Category: Security tools
    Update: July 16, 2019
  2. Once you have downloaded the installation file, make sure to double click on the Zemana.AntiMalware.Setup. This would start the Zemana Free installation on your computer.
  3. Select install language and click ‘OK’ button.
  4. On the next screen ‘Setup Wizard’ simply click the ‘Next’ button and follow the prompts.
    Zemana AntiMalware (ZAM) SetupWizard
  5. Finally, once the setup is complete, Zemana Anti-Malware (ZAM) will open automatically. Else, if doesn’t then double-click on the Zemana Free icon on your desktop.
  6. Now that you have successfully install Zemana Anti Malware (ZAM), let’s see How to use Zemana Anti Malware (ZAM) to remove Potternalballip.info pop up ads from your computer.
  7. After you have launched the Zemana AntiMalware (ZAM), you will see a window like below, just press ‘Scan’ button to begin scanning your computer for the adware software.
  8. Now pay attention to the screen while Zemana Free scans your computer.
    Zemana detect adware related to the Potternalballip.info ads
  9. After the scan get finished, it will show the Scan Results. Next, you need to click ‘Next’ button.
    Zemana Anti Malware scan is finished
  10. Zemana Free may require a reboot PC in order to complete the Potternalballip.info advertisements removal process.
  11. If you want to permanently delete adware from your computer, then press ‘Quarantine’ icon, select all malicious software, adware software, PUPs and other items and click Delete.
  12. Reboot your computer to complete the adware software removal process.

Use HitmanPro to remove Potternalballip.info advertisements from internet browser

HitmanPro will help remove adware that causes intrusive Potternalballip.info pop-up ads that slow down your system. The browser hijackers, adware software and other PUPs slow your browser down and try to mislead you into clicking on suspicious ads and links. HitmanPro removes the adware software and lets you enjoy your PC without Potternalballip.info advertisements.

Visit the following page to download HitmanPro. Save it on your Windows desktop or in any other place.

HitmanPro
HitmanPro
12262 downloads
Author: Sophos
Category: Security tools
Update: June 28, 2018

When the downloading process is done, open the folder in which you saved it and double-click the HitmanPro icon. It will run the HitmanPro tool. If the User Account Control dialog box will ask you want to start the program, click Yes button to continue.

Next, click “Next” to perform a system scan for the adware which cause intrusive Potternalballip.info pop-up ads. A system scan can take anywhere from 5 to 30 minutes, depending on your PC.

Once Hitman Pro has finished scanning your personal computer, it will open the Scan Results as displayed below.

Once you’ve selected what you want to delete from your system click “Next” button. It will display a dialog box, press the “Activate free license” button. The Hitman Pro will get rid of adware software that cause pop-ups. After the cleaning process is finished, the utility may ask you to reboot your computer.

Use MalwareBytes Anti-Malware to remove Potternalballip.info pop ups

We advise using the MalwareBytes Anti-Malware. You may download and install MalwareBytes Free to locate adware and thereby delete Potternalballip.info popups from your browsers. When installed and updated, this free malicious software remover automatically searches for and removes all threats present on the PC system.
MalwareBytes AntiMalware for MS Windows, scan for adware software is done

Visit the following page to download MalwareBytes Anti-Malware. Save it to your Desktop so that you can access the file easily.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
327261 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

Once the downloading process is done, run it and follow the prompts. Once installed, the MalwareBytes Anti-Malware will try to update itself and when this task is complete, press the “Scan Now” button to start scanning your machine for the adware software related to the Potternalballip.info pop up ads. This task may take some time, so please be patient. While the MalwareBytes AntiMalware (MBAM) program is scanning, you can see how many objects it has identified as threat. Review the scan results and then press “Quarantine Selected” button.

The MalwareBytes Anti-Malware is a free program that you can use to get rid of all detected folders, files, services, registry entries and so on. To learn more about this malware removal tool, we suggest you to read and follow the few simple steps or the video guide below.

Block Potternalballip.info and other intrusive websites

We advise to install an ad blocking application that can block Potternalballip.info and other annoying websites. The adblocker utility such as AdGuard is a program that basically removes advertising from the Net and blocks access to malicious web sites. Moreover, security experts says that using ad-blocking applications is necessary to stay safe when surfing the World Wide Web.

AdGuard can be downloaded from the following link. Save it to your Desktop.

Adguard
Adguard download
26898 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018

When downloading is complete, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as displayed in the figure below.

adguard ad blocking installer

Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as displayed in the figure below.

adguard installation is competed

Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick tutorial which will help you get to know AdGuard better.

Each time, when you start your machine, AdGuard will start automatically and stop undesired advertisements, block Potternalballip.info, as well as other malicious or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.

To sum up

Now your computer should be clean of the adware software that cause pop-ups. We suggest that you keep AdGuard (to help you block unwanted popup ads and unwanted malicious websites) and Zemana AntiMalware (to periodically scan your PC for new malicious software, hijacker infections and adware software). Make sure that you have all the Critical Updates recommended for Windows OS. Without regular updates you WILL NOT be protected when new hijacker infections, harmful apps and adware are released.

If you are still having problems while trying to delete Potternalballip.info pop-ups from your web-browser, then ask for help here.

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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