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How to remove PrivateChatty adware [Virus removal guide]

Myantispyware team January 26, 2018    

Are you seeing lots of pop up ads signed with PrivateChatty in the Google Chrome, IE, MS Edge and Mozilla Firefox every time you use the browser to browse the Net? This means that the PrivateChatty adware (also known as ‘ad-supported’ software) was installed on your computer. The adware looks the entire traffic generated by you and on this basis, it opens a large number of undesired advertisements. Currently, the PrivateChatty adware are widely spread, due to the fact that most people are trying to find free software, download and install them on the computer without proper attention to the fact that an adware can be installed onto the computer along with them.

It’s probably that you might be bothered with the PrivateChatty software that cause annoying pop up ads to appear. You should not disregard this undesired software. The adware might not only open intrusive advertisements, but redirect your web browser to shady sites. What is more, the ‘ad supported’ software can analyze your browsing, and gain access to your user information and, later, can sell it to third parties. Thus, there are more than enough reasons to get rid of PrivateChatty ad supported software from your system.

So, obviously, you need to delete the adware immediately. Use the free steps below. This guide will help you clean your PC of adware and thereby get rid of the PrivateChatty undesired pop ups.

Remove PrivateChatty adware (removal instructions)

We can help you get rid of Ads by PrivateChatty adware from your web-browsers, without the need to take your personal computer to a professional. Simply follow the removal steps below if you currently have the unwanted adware on your system and want to delete it. If you have any difficulty while trying to get rid of the PrivateChatty ad supported software, feel free to ask for our help in the comment section below. Read this manual carefully, bookmark or print it, because you may need to exit your browser or restart your computer.




If you are using an Apple computer running Mac OS, then use the following steps How to get rid of browser hijacker, pop-ups, ads from Mac

To remove PrivateChatty, follow the steps below:

  1. How to manually delete PrivateChatty
    • Delete adware through the MS Windows Control Panel
    • Remove unwanted Scheduled Tasks
    • Remove PrivateChatty adware from IE
    • Remove PrivateChatty adware from Mozilla Firefox
    • Remove PrivateChatty from Google Chrome
  2. Get rid of PrivateChatty with free programs
    • How to automatically delete PrivateChatty adware with Zemana Anti-malware
    • Remove PrivateChatty from internet browsers with HitmanPro
    • Use Malwarebytes to delete PrivateChatty
  3. Use AdBlocker to stay safe online
  4. How does your PC get infected with PrivateChatty
  5. Finish words

How to manually delete PrivateChatty

The following instructions is a step-by-step guide, which will help you manually remove Ads by PrivateChatty adware from the Firefox, MS Edge, IE and Google Chrome.

Delete adware through the MS Windows Control Panel

First method for manual ‘ad supported’ software removal is to go into the Windows “Control Panel”, then “Uninstall a program” console. Take a look at the list of applications on your PC and see if there are any dubious and unknown programs. If you see any, you need to delete them. Of course, before doing so, you can do an Internet search to find details on the program. If it is a potentially unwanted application, adware or malicious software, you will likely find information that says so.

Windows 8, 8.1, 10


First, click the Windows button Windows key, then click Search Microsoft Windows search. Type “Control panel”and press Enter.

Windows XP, Vista, 7


First, press “Start” and select “Control Panel”.

It will show the Windows Control Panel as displayed below.
windows control panel.jpg

Next, click “Uninstall a program” ControlPanel Uninstall
It will show a list of all apps installed on your system. Scroll through the all list, and uninstall any dubious and unknown applications. To quickly find the latest installed applications, we recommend sort programs by date in the Control panel.

Remove unwanted Scheduled Tasks

If an intrusive web-page opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and remove all tasks that have been created by the PrivateChatty program.

Press Windows and R keys on your keyboard at the same time. It will open a prompt which titled with Run. In the text field, type “taskschd.msc” (without the quotes) and press OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, as displayed in the figure below.

Task scheduler, list of tasks

Task scheduler, list of tasks

In the middle part you will see a list of installed tasks. Select the first task, its properties will be show just below automatically. Next, click the Actions tab. Necessary to look at the text which is written under Details. If you are not sure that executes the task, then google it. If it’s a component of the adware, then this task also should be removed.

Further press on it with the right mouse button and select Delete as displayed on the image below.

Task scheduler, delete a task

Task scheduler, delete a task

Repeat this step, if you have found a few tasks that have been created by the PrivateChatty adware. Once is complete, close the Task Scheduler window.

Remove PrivateChatty adware from IE

If you find that Microsoft Internet Explorer internet browser settings have been changed by PrivateChatty adware, then you may restore your settings, via the reset web browser procedure.

First, launch the Internet Explorer. Next, press the button in the form of gear (Internet Explorer tools menu icon). It will display the Tools drop-down menu, click the “Internet Options” as displayed in the following example.

reset IE tools menu

In the “Internet Options” window click on the Advanced tab, then click the Reset button. The Internet Explorer will display the “Reset Internet Explorer settings” window as shown on the image below. Select the “Delete personal settings” check box, then click “Reset” button.

reset Internet Explorer settings

You will now need to restart your system for the changes to take effect.

Remove PrivateChatty adware from Mozilla Firefox

If the Firefox web browser program is hijacked, then resetting its settings can help. The Reset feature is available on all modern version of Firefox. A reset can fix many issues by restoring Firefox settings like default search engine, homepage and newtab page to its default state. It will save your personal information like saved passwords, bookmarks, and open tabs.

Click the Menu button (looks like three horizontal lines), and press the blue Help icon located at the bottom of the drop down menu as on the image below.

Mozilla Firefox menu

A small menu will appear, press the “Troubleshooting Information”. On this page, click “Refresh Firefox” button as displayed below.

Firefox troubleshooting info page

Follow the onscreen procedure to revert back your Mozilla Firefox web browser settings to its original state.

Remove PrivateChatty from Google Chrome

Reset Chrome settings is a simple way to delete the adware, harmful and adware extensions, as well as to restore the internet browser settings that have been modified by PrivateChatty.

Open the Chrome menu by clicking on the button in the form of three horizontal dotes (chrome menu button). It will display the drop-down menu. Choose More Tools, then press Extensions.

Carefully browse through the list of installed extensions. If the list has the add-on labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guide: Remove Google Chrome extensions installed by enterprise policy otherwise, just go to the step below.

Open the Chrome main menu again, press to “Settings” option.

open Chrome settings

Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as on the image below and click the “Reset settings to their original defaults” button.

Google Chrome settings reset link

Confirm your action, click the “Reset” button.

Get rid of PrivateChatty with free programs

If you are unsure how to remove PrivateChatty software easily, consider using automatic ad-supported software removal apps that listed below. It will identify the PrivateChatty adware that reroutes your browser to undesired ad web pages and get rid of it from your personal computer for free.




How to automatically delete PrivateChatty adware with Zemana Anti-malware

You can delete PrivateChatty ad supported software automatically with a help of Zemana Anti-malware. We suggest this malware removal tool because it can easily remove hijackers, PUPs, adware that redirects your internet browser to PrivateChatty web site with all their components such as folders, files and registry entries.

Zemana Anti-Malware (ZAM) get rid of PrivateChatty that causes a ton of intrusive pop up advertisements

  1. Zemana can be downloaded from the following link. Save it to your Desktop so that you can access the file easily.
    Zemana AntiMalware
    Zemana AntiMalware
    165028 downloads
    Author: Zemana Ltd
    Category: Security tools
    Update: July 16, 2019
  2. At the download page, click on the Download button. Your web browser will show the “Save as” prompt. Please save it onto your Windows desktop.
  3. Once the downloading process is complete, please close all software and open windows on your computer. Next, start a file named Zemana.AntiMalware.Setup.
  4. This will start the “Setup wizard” of Zemana Anti Malware onto your PC. Follow the prompts and do not make any changes to default settings.
  5. When the Setup wizard has finished installing, the Zemana Free will open and show the main window.
  6. Further, press the “Scan” button to scan for PrivateChatty that causes multiple annoying advertisements and pop ups. Depending on your computer, the scan can take anywhere from a few minutes to close to an hour.
  7. When Zemana AntiMalware has finished scanning, Zemana Anti Malware will show you the results.
  8. Review the report and then click the “Next” button. The utility will get rid of PrivateChatty adware and add items to the Quarantine. After the process is finished, you may be prompted to restart the computer.
  9. Close the Zemana AntiMalware (ZAM) and continue with the next step.

Remove PrivateChatty from internet browsers with HitmanPro

HitmanPro is a free application which designed to delete malware, PUPs, browser hijacker infections and adware from your computer running MS Windows 10, 8, 7, XP (32-bit and 64-bit). It will help to find and delete PrivateChatty that redirects your web browser to unwanted ad websites, including its files, folders and registry keys.

Installing the HitmanPro is simple. First you’ll need to download HitmanPro on your personal computer by clicking on the link below.

HitmanPro
HitmanPro
12260 downloads
Author: Sophos
Category: Security tools
Update: June 28, 2018

When the download is finished, open the folder in which you saved it and double-click the Hitman Pro icon. It will start the HitmanPro utility. If the User Account Control dialog box will ask you want to run the application, click Yes button to continue.

Next, click “Next” . Hitman Pro tool will start scanning the whole system to find out PrivateChatty. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your personal computer and the speed of your machine. While the HitmanPro utility is checking, you can see count of objects it has identified as being affected by malware.

When HitmanPro completes the scan, HitmanPro will show you the results as shown on the image below.

Review the scan results and then click “Next” button. It will display a prompt, press the “Activate free license” button. The Hitman Pro will delete PrivateChatty and other unwanted applications and move items to the program’s quarantine. After the cleaning procedure is finished, the tool may ask you to reboot your system.

Use Malwarebytes to delete PrivateChatty

Remove PrivateChatty adware manually is difficult and often the ad-supported software is not completely removed. Therefore, we advise you to use the Malwarebytes Free which are completely clean your PC. Moreover, the free application will help you to get rid of malware, PUPs, toolbars and hijacker infections that your system can be infected too.

Click the following link to download MalwareBytes. Save it to your Desktop.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
327258 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

Once downloading is finished, close all applications and windows on your PC. Double-click the install file named mb3-setup. If the “User Account Control” dialog box pops up as displayed in the following example, click the “Yes” button.

MalwareBytes AntiMalware (MBAM) for Microsoft Windows uac prompt

It will open the “Setup wizard” that will help you install MalwareBytes on your computer. Follow the prompts and do not make any changes to default settings.

MalwareBytes Free for Microsoft Windows install wizard

Once installation is complete successfully, press Finish button. MalwareBytes Anti Malware will automatically start and you can see its main screen as on the image below.

MalwareBytes AntiMalware (MBAM) for MS Windows

Now click the “Scan Now” button to look for PrivateChatty that causes multiple undesired ads and pop ups. A scan can take anywhere from 10 to 30 minutes, depending on the count of files on your computer and the speed of your PC. When a malware, ‘ad supported’ software or PUPs are found, the number of the security threats will change accordingly.

MalwareBytes Anti Malware (MBAM) for Microsoft Windows detect PrivateChatty adware that developed to reroute your browser to various ad web pages

When MalwareBytes Free completes the scan, MalwareBytes Free will create a list of unwanted and ad supported software. Next, you need to click “Quarantine Selected” button. The MalwareBytes Free will begin to remove PrivateChatty. When that process is finished, you may be prompted to restart the personal computer.

MalwareBytes for Microsoft Windows restart dialog box

We suggest you look at the following video, which completely explains the process of using the MalwareBytes Free to remove ‘ad supported’ software, browser hijacker and other malware.

Use AdBlocker to stay safe online

One of the worst things is the fact that you cannot block all those annoying sites using only built-in Windows capabilities. However, there is a program out that you can use to stop unwanted internet browser redirects, advertisements and pop ups in any modern web-browsers including Mozilla Firefox, Internet Explorer, Chrome and Edge. It’s named Adguard and it works very well.

  1. Download AdGuard by clicking on the following link.
    Adguard
    Adguard download
    26896 downloads
    Version: 6.4
    Author: © Adguard
    Category: Security tools
    Update: November 15, 2018
  2. After the downloading process is done, start the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
  3. Once the install is finished, click “Skip” to close the setup program and use the default settings, or press “Get Started” to see an quick tutorial which will assist you get to know AdGuard better.
  4. In most cases, the default settings are enough and you don’t need to change anything. Each time, when you run your computer, AdGuard will launch automatically and block pop-ups, as well as other malicious or misleading websites. For an overview of all the features of the program, or to change its settings you can simply double-click on the icon named AdGuard, that is located on your desktop.

How does your PC get infected with PrivateChatty

The majority of adware come bundled with freeware or even paid programs which Net users can easily download online. The setup files of such apps, most commonly, clearly indicate that they will install third-party applications. The option is given to users to block the setup of any additional applications. So, in order to avoid the install of any adware: read all disclaimers and install screens very carefully, select only Custom or Advanced installation method and disable all additional software in which you are unsure.

Finish words

Now your system should be clean of the PrivateChatty and other unwanted software. We suggest that you keep AdGuard (to help you stop unwanted pop up advertisements and annoying harmful web pages) and Zemana (to periodically scan your PC system for new ‘ad supported’ softwares and other malicious software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.

If you are still having problems while trying to remove Ads by PrivateChatty adware from the Chrome, FF, Edge and Internet Explorer, then ask for help in our Spyware/Malware removal forum.

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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