How to remove Jom002.site pop up alerts [Microsoft Support Scam]

The Jom002.site is an misleading web page that can be used to show misleading advertising (fake alerts) or redirect the Microsoft Internet Explorer, Google Chrome, Microsoft Edge and Firefox to other harmful web sites. If your browser is redirected to the Jom002.site, then most probably that an adware (also known as ‘ad-supported’ software) was installed on your PC. In most cases, the undesired program installs on the PC in a bundle with free applications that you downloaded and installed from the Internet. Once it gets inside your computer, it’ll change some machine’s settings including home page, newtab and default search engine in order to redirect your’s web-browser to ad web pages or display lots of unwanted pop up ads from various third-party ad networks.

The adware that causes multiple misleading Jom002.site alerts and popups, is the part of the software that is used as an online promotional tool. It is designed with the sole purpose to open dozens of pop up ads, and thus to promote the goods and services in an open internet browser window. Moreover, the adware can substitute the legitimate advertising links on misleading or even banners that can offer to visit malicious web pages. The reason is simple, many advertisers agree on any ways to attract users to their web pages, so the creators of adware, often forcing users to click on an advertising link. For each click on a link, the developers of the adware receive income.

The malicious applications from the ‘ad supported’ software family that modifies the settings of browsers usually affects only the Internet Explorer, Edge, Firefox and Google Chrome. However, possible situations, when any other web-browsers will be infected too. The adware may modify the Target property of a web browser’s shortcut, so every time you run the web-browser, instead of your start page, you’ll see the annoying Jom002.site web-site.

So, obviously, you need to remove the adware immediately. Use the free step-by-step tutorial below. This guide will help you clean your PC of ad-supported software and thus remove the Jom002.site intrusive pop-up ads.

Remove Jom002.site pop-up scam

There are a simple manual steps below that will help you to get rid of Jom002.site popup scam from your MS Windows personal computer. The most effective solution to get rid of this adware is to perform the manual removal guide and then use Zemana AntiMalware (ZAM), MalwareBytes or Hitman Pro automatic tools (all are free). The manual solution will assist to weaken this adware and these malicious software removal tools will completely delete Jom002.site pop-up and restore the IE, MS Edge, Chrome and Firefox settings to default.

To remove Jom002.site, perform the steps below:

1. Manual Jom002.site pop up removal
   • Removing the Jom002.site, check the list of installed applications first
   • Disinfect the web browser’s shortcuts to get rid of Jom002.site redirect
   • Get rid of unwanted Scheduled Tasks
   • Delete Jom002.site pop up from Internet Explorer
   • Get rid of Jom002.site from FF by resetting internet browser settings
   • Remove Jom002.site pop-up scam from Chrome
2. How to automatically remove Jom002.site popup
   • Get rid of Jom002.site pop up with Zemana Anti-malware
   • Scan your PC and delete Jom002.site pop up with HitmanPro
   • Run Malwarebytes to remove Jom002.site pop up
3. Use AdBlocker to stop Jom002.site and stay safe online
4. How did Jom002.site fake alerts get on your computer
5. Finish words

Manual Jom002.site pop up removal

The useful removal guide for the Jom002.site pop up scam. The detailed procedure can be followed by anyone as it really does take you step-by-step. If you follow this process to remove Jom002.site popup let us know how you managed by sending us your comments please.

Removing the Jom002.site, check the list of installed applications first

It’s of primary importance to first identify and remove all potentially unwanted software, ad-supported software programs and hijackers through ‘Add/Remove Programs’ (Windows XP) or ‘Uninstall a program’ (Windows 10, 8, 7) section of your Windows Control Panel.

It will display the Windows Control Panel as displayed in the following example.

Next, click “Uninstall a program”
It will display a list of all software installed on your system. Scroll through the all list, and uninstall any suspicious and unknown applications. To quickly find the latest installed software, we recommend sort applications by date in the Control panel.

Disinfect the web browser’s shortcuts to get rid of Jom002.site redirect

After the adware is started, it can also alter the web browser’s shortcuts, adding an argument like “http://site.address” into the Target field. Due to this, every time you run the web-browser, it will show an undesired web page.

To clear the web browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text such as “http://site.address” which has been added here. You need to delete it.

When the text is removed, click the OK button. You need to clean all shortcut files of all your web browsers, as they may be affected too.

Get rid of unwanted Scheduled Tasks

Once installed, the ad supported software can add a task in to the Windows Task Scheduler Library. Due to this, every time when you start your machine, it will display Jom002.site intrusive web page. So, you need to check the Task Scheduler Library and remove all malicious tasks that have been created by ‘ad-supported’ program.

Press Windows and R keys on the keyboard simultaneously. This shows a prompt that titled as Run. In the text field, type “taskschd.msc” (without the quotes) and press OK. Task Scheduler window opens. In the left-hand side, press “Task Scheduler Library”, as on the image below.

In the middle part you will see a list of installed tasks. Please select the first task, its properties will be display just below automatically. Next, click the Actions tab. Pay attention to that it launches on your personal computer. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then get rid of this harmful task. If you are not sure that executes the task, check it through a search engine. If it is a component of the ‘ad-supported’ programs, then this task also should be removed.

Having defined the task that you want to remove, then click on it with the right mouse button and select Delete as shown below.

Repeat this step, if you have found a few tasks which have been created by unwanted software. Once is finished, close the Task Scheduler window.

Delete Jom002.site pop up from Internet Explorer

In order to recover all web browser newtab, default search engine and homepage you need to reset the Internet Explorer to the state, that was when the MS Windows was installed on your computer.

First, run the Internet Explorer, then click ‘gear’ icon . It will show the Tools drop-down menu on the right part of the web-browser, then click the “Internet Options” as shown on the screen below.

In the “Internet Options” screen, select the “Advanced” tab, then press the “Reset” button. The Internet Explorer will display the “Reset Internet Explorer settings” prompt. Further, click the “Delete personal settings” check box to select it. Next, click the “Reset” button as shown below.

After the task is finished, press “Close” button. Close the Internet Explorer and reboot your machine for the changes to take effect. This step will help you to restore your web browser’s homepage, newtab and default search provider to default state.

Get rid of Jom002.site from FF by resetting internet browser settings

If your FF web-browser is redirected to Jom002.site without your permission or an unknown search engine displays results for your search, then it may be time to perform the web browser reset.

Run the Firefox and click the menu button (it looks like three stacked lines) at the top right of the web browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will show the slide-out menu.

Select the “Troubleshooting information”. If you are unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as shown on the image below.

Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation dialog box. The FF will start a process to fix your problems that caused by the adware which made to show misleading Jom002.site pop up warnings within your web-browser. After, it’s done, click the “Finish” button.

Remove Jom002.site pop-up scam from Chrome

Reset Chrome settings is a simple way to delete the ad supported software, harmful and adware extensions, as well as to recover the internet browser’s startpage, newtab page and default search provider that have been changed by adware that causes misleading Jom002.site popup scam on your internet browser.

1. First, start the Chrome and click the Menu icon (icon in the form of three dots).
2. It will show the Google Chrome main menu. Select More Tools, then click Extensions.
3. You’ll see the list of installed extensions. If the list has the add-on labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following tutorial: Remove Chrome extensions installed by enterprise policy.
4. Now open the Google Chrome menu once again, click the “Settings” menu.
5. Next, press “Advanced” link, which located at the bottom of the Settings page.
6. On the bottom of the “Advanced settings” page, click the “Reset settings to their original defaults” button.
7. The Chrome will open the reset settings dialog box as on the image above.
8. Confirm the web-browser’s reset by clicking on the “Reset” button.
9. To learn more, read the blog post How to reset Google Chrome settings to default.

How to automatically remove Jom002.site popup

After completing the manual removal steps above all unwanted programs, malicious web-browser’s add-ons and ‘ad supported’ software that causes browsers to open misleading Jom002.site fake alerts should be deleted. If the problem with Jom002.site pop-up is still remained, then we suggest to scan your PC system for any remaining malicious components. Run recommended free ad supported software removal applications below.

Get rid of Jom002.site pop up with Zemana Anti-malware

Zemana Anti-malware highly recommended, because it can look for security threats such adware and adwares that most ‘classic’ antivirus applications fail to pick up on. Moreover, if you have any Jom002.site pop up warnings removal problems which cannot be fixed by this tool automatically, then Zemana Anti-malware provides 24X7 online assistance from the highly experienced support staff.

1. Visit the page linked below to download Zemana Anti-Malware. Save it directly to your Windows Desktop.
   
   

   Zemana AntiMalware
   164112 downloads
   Author: Zemana Ltd
   Category: Security tools
   Update: July 16, 2019
   
2. After downloading is done, close all applications and windows on your computer. Open a file location. Double-click on the icon that’s named Zemana.AntiMalware.Setup.
3. Further, press Next button and follow the prompts.
4. Once install is complete, click the “Scan” button for checking your computer for the ad-supported software which developed to show misleading Jom002.site pop up scam within your web-browser. Depending on your computer, the scan can take anywhere from a few minutes to close to an hour. While the Zemana Free tool is checking, you can see how many objects it has identified as being infected by malicious software.
5. When Zemana Free has completed scanning your computer, Zemana Free will open a list of all items detected by the scan. All found threats will be marked. You can remove them all by simply press “Next”. After finished, you can be prompted to reboot your computer.

Scan your PC and delete Jom002.site pop up with HitmanPro

HitmanPro is a free removal utility that can scan your PC for a wide range of security threats like malicious software, ad-supported softwares, PUPs as well as ad supported software that developed to show misleading Jom002.site pop up scam within your internet browser. It will perform a deep scan of your computer including hard drives and Microsoft Windows registry. Once a malicious software is detected, it will help you to delete all found threats from your system with a simple click.

Download HitmanPro by clicking on the link below.

Once downloading is done, open the file location and double-click the HitmanPro icon. It will start the Hitman Pro tool. If the User Account Control prompt will ask you want to open the application, press Yes button to continue.

Next, click “Next” to perform a system scan with this tool for the ad-supported software which cause misleading Jom002.site pop-up to appear. Depending on your PC system, the scan can take anywhere from a few minutes to close to an hour. While the Hitman Pro is scanning, you can see how many objects it has identified either as being malware.

As the scanning ends, Hitman Pro will show a screen which contains a list of malicious software that has been found as displayed on the image below.

Make sure all items have ‘checkmark’ and click “Next” button. It will show a dialog box, press the “Activate free license” button. The Hitman Pro will begin to remove ‘ad supported’ software which causes misleading Jom002.site pop up warnings on your web browser. After disinfection is done, the tool may ask you to reboot your personal computer.

Run Malwarebytes to remove Jom002.site pop up

We recommend using the Malwarebytes Free that are completely clean your machine of the adware. The free utility is an advanced malicious software removal program designed by (c) Malwarebytes lab. This application uses the world’s most popular antimalware technology. It is able to help you remove intrusive Jom002.site fake alerts from your web-browsers, PUPs, malware, hijackers, toolbars, ransomware and other security threats from your personal computer for free.

Please go to the following link to download MalwareBytes AntiMalware. Save it to your Desktop so that you can access the file easily.

Once downloading is complete, close all windows on your PC. Further, open the file named mb3-setup. If the “User Account Control” dialog box pops up as displayed on the screen below, click the “Yes” button.

It will display the “Setup wizard” which will assist you install MalwareBytes on the computer. Follow the prompts and don’t make any changes to default settings.

Once installation is done successfully, click Finish button. Then MalwareBytes AntiMalware will automatically start and you may see its main window like below.

Next, click the “Scan Now” button . MalwareBytes Anti-Malware utility will start scanning the whole PC system to find out ad-supported software that causes misleading Jom002.site pop up warnings on your browser. This process can take some time, so please be patient. During the scan MalwareBytes will detect threats present on your personal computer.

Once that process is complete, you will be displayed the list of all found threats on your machine. Next, you need to click “Quarantine Selected” button.

The MalwareBytes AntiMalware will delete adware that shows misleading Jom002.site popup warnings on your PC and move items to the program’s quarantine. Once the process is done, you can be prompted to restart your PC. We recommend you look at the following video, which completely explains the process of using the MalwareBytes AntiMalware to remove hijacker infections, ‘ad supported’ software and other malicious software.

Use AdBlocker to stop Jom002.site and stay safe online

It’s important to run ad blocker applications like AdGuard to protect your PC from harmful sites. Most security experts says that it is okay to block advertisements. You should do so just to stay safe! And, of course, the AdGuard can to block Jom002.site and other undesired web sites.

Visit the following page to download the latest version of AdGuard for Windows. Save it on your Desktop.

When the download is complete, run the downloaded file. You will see the “Setup Wizard” screen as on the image below.

Follow the prompts. After the install is finished, you will see a window as shown in the following example.

You can click “Skip” to close the installation application and use the default settings, or click “Get Started” button to see an quick tutorial which will assist you get to know AdGuard better.

In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your computer, AdGuard will run automatically and stop pop-up ads, Jom002.site redirect, as well as other harmful or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.

How did Jom002.site fake alerts get on your computer

Usually, ad supported software gets into your PC as part of a bundle with free software, sharing files and other unsafe apps that you downloaded from the Net. The makers of this ad-supported software pays software creators for distributing adware within their software. So, bundled programs is often included as part of the setup file. In order to avoid the installation of any adware that shows misleading Jom002.site fake alerts on your computer: choose only Manual, Custom or Advanced setup option and disable all third-party applications in which you are unsure.

Finish words

After completing the guide outlined above, your PC system should be clean from this adware and other malicious software. The Firefox, Edge, Internet Explorer and Google Chrome will no longer show undesired Jom002.site web-site when you browse the Internet. Unfortunately, if the step-by-step tutorial does not help you, then you have caught a new ad-supported software, and then the best way – ask for help.

Please start a new thread by using the “New Topic” button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the unwanted Jom002.site popup warnings.