Remove “The Mercury Text Font Was Not Found” pop up virus [Chrome, Firefox]

What is The “Mercury Text” font was not found pop-up? The “The Mercury Text Font Was Not Found” pop-up is a misleading alert that created in order to force you into installing a malicious software. Computer security researchers has determined that these misleading warnings can be displayed on hijacked web sites. Moreover, users can be redirected to “The Mercury Text Font Was Not Found” alerts by various potentially unwanted apps from the adware (sometimes named ‘ad-supported’ software) family. The adware usually gets installed alongside free applications, codecs and shareware. Aside from causing redirects, the ‘ad supported’ software also can display tons of pop-ups, slow down the machine and continually collect a wide variety of confidential info about you.

The full text of these “The Mercury Text Font Was Not Found” pop-up alerts are:

The "Mercury Text" font was not found.

The web page you are trying to load is displayed incorrectly, as it uses the "Mercury Text" font. To fix the error and display the next, you have to update the "Chrome Font Pack".
Manufacturer:Google Inc. All Rights Reserved.
Current version:Chrome Font Pack 54.0.2785.89
Latest version:Chrome Font Pack 56.0.2924.87

The "Mercury Text" font was not found.
The web page you are trying to load is displayed incorrectly, as it uses the "Mercury Text" font. To fix the error and display the next, you have to update the "Mozilla Font Pack".
Manufacturer:
Mozilla Corporation.
Current version:
Mozilla Font Pack 53.0.2785.89
Latest version:
Mozilla Font Pack 57.2.5284.21

While your system is infected by the adware, the Edge, Google Chrome, IE and Mozilla Firefox may display misleading these “The Mercury Text Font Was Not Found” pop-up alerts. Of course, the adware may not cause damages to your files or Windows system, but it may show tons of intrusive advertisements. These advertisements will be injected within the content of web sites that are you opening in your web-browser and can be varied: pop-up ads, in-text ads, different sized banners, offers to install an questionable software. The advertisements will appear on all web pages, including web pages where previously you have never seen any advertising links.

Instructions which is shown below, will allow you to clean your computer from the adware as well as remove “The Mercury Text Font Was Not Found” annoying popup scam from the Chrome, Firefox and other web browsers.

Remove “The Mercury Text Font Was Not Found” pop-up scam

As with removing adware, malware or PUPs, there are few steps you may do. We advise trying them all. If you do only one part of the tutorial, then it should be run malware removal tool, because it should remove ad supported software and stop any further infection. But to completely remove “The Mercury Text Font Was Not Found” popup warnings you will have to at least reset your browser settings such as search provider by default, newtab page and homepage to default state, disinfect PC’s internet browsers shortcuts, uninstall all unwanted and suspicious apps, and remove ‘ad supported’ software by malicious software removal tools. Some of the steps below will require you to shut down this site. So, please read the tutorial carefully, after that bookmark or print it for later reference.

To remove “The Mercury Text Font Was Not Found”, follow the steps below:

1. Remove “The Mercury Text Font Was Not Found” pop-up scam without any tools
   • Uninstall suspicious applications using MS Windows Control Panel
   • Remove “The Mercury Text Font Was Not Found” from Firefox by resetting web browser settings
   • Remove “The Mercury Text Font Was Not Found” pop-up scam from Google Chrome
2. “The Mercury Text Font Was Not Found” popup warnings automatic removal
   • Use Zemana Anti-malware to get rid of “The Mercury Text Font Was Not Found”
   • How to automatically remove “The Mercury Text Font Was Not Found” with Malwarebytes
   • If the problem with “The Mercury Text Font Was Not Found” pop-up warnings is still remained
3. Run AdBlocker to block “The Mercury Text Font Was Not Found” and stay safe online
4. Where the “The Mercury Text Font Was Not Found” fake alerts comes from
5. To sum up

Remove “The Mercury Text Font Was Not Found” pop-up scam without any tools

The useful removal guide for the “The Mercury Text Font Was Not Found” fake alerts. The detailed procedure can be followed by anyone as it really does take you step-by-step. If you follow this process to delete “The Mercury Text Font Was Not Found” popup scam let us know how you managed by sending us your comments please.

Uninstall suspicious applications using MS Windows Control Panel

The process of adware removal is generally the same across all versions of MS Windows OS from 10 to XP. To start with, it’s necessary to check the list of installed software on your PC system and uninstall all unused, unknown and suspicious software.

It will display the Windows Control Panel as on the image below.

Next, press “Uninstall a program”
It will open a list of all apps installed on your machine. Scroll through the all list, and delete any questionable and unknown applications. To quickly find the latest installed software, we recommend sort programs by date in the Control panel.

Remove “The Mercury Text Font Was Not Found” from Firefox by resetting web browser settings

If the Firefox settings like search provider, newtab page and homepage have been replaced by the adware, then resetting it to the default state can help.

First, run the FF and click button. It will open the drop-down menu on the right-part of the web-browser. Further, click the Help button () as displayed in the figure below.

In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the internet browser adress bar and press Enter. It will show the “Troubleshooting Information” page as on the image below. In the upper-right corner of this screen, click the “Refresh Firefox” button.

It will open the confirmation prompt. Further, click the “Refresh Firefox” button. The Firefox will start a procedure to fix your problems that caused by the adware that shows misleading “The Mercury Text Font Was Not Found” fake alerts on your personal computer. After, it is finished, click the “Finish” button.

Remove “The Mercury Text Font Was Not Found” pop-up scam from Google Chrome

If your Google Chrome internet browser is re-directed to unwanted “The Mercury Text Font Was Not Found” page, it may be necessary to completely reset your web browser program to its default settings.

Open the Chrome menu by clicking on the button in the form of three horizontal dotes (). It will show the drop-down menu. Select More Tools, then click Extensions.

Carefully browse through the list of installed extensions. If the list has the plugin labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guide: Remove Chrome extensions installed by enterprise policy otherwise, just go to the step below.

Open the Google Chrome main menu again, click to “Settings” option.

Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as shown on the screen below and press the “Reset settings to their original defaults” button.

Confirm your action, click the “Reset” button.

“The Mercury Text Font Was Not Found” popup warnings automatic removal

If your personal computer is still infected with adware that developed to show misleading “The Mercury Text Font Was Not Found” pop up within your web-browser, then the best way of detection and removal is to run an anti-malware scan on the PC system. Download free malicious software removal tools below and run a full system scan. It will allow you delete all components of the adware from hardisk and Windows registry.

Use Zemana Anti-malware to get rid of “The Mercury Text Font Was Not Found”

We suggest using the Zemana Anti-malware that are completely clean your system of the adware. The utility is an advanced malicious software removal program developed by (c) Zemana lab. It’s able to help you remove PUPs, browser hijackers, malware, toolbars, ransomware and ad-supported software that causes internet browsers to show misleading “The Mercury Text Font Was Not Found” popup warnings.

Now you can set up and use Zemana Anti-Malware (ZAM) to delete “The Mercury Text Font Was Not Found” fake alerts from your web-browser by following the steps below:

Visit the page linked below to download Zemana setup file named Zemana.AntiMalware.Setup on your system. Save it to your Desktop.

Start the installer after it has been downloaded successfully and then follow the prompts to install this tool on your computer.

During install you can change certain settings, but we suggest you don’t make any changes to default settings.

When installation is finished, this malicious software removal tool will automatically start and update itself. You will see its main window as displayed below.

Now press the “Scan” button for scanning your personal computer for the adware which made to show misleading “The Mercury Text Font Was Not Found” popup scam within your browser. This procedure can take some time, so please be patient. While the Zemana Anti-Malware (ZAM) tool is scanning, you may see how many objects it has identified as being infected by malicious software.

When that process is complete, Zemana Anti Malware will open a list of detected threats. In order to delete all items, simply press “Next” button.

The Zemana Free will remove ‘ad supported’ software that causes misleading “The Mercury Text Font Was Not Found” fake alerts on your internet browser and move threats to the program’s quarantine. Once that process is done, you can be prompted to restart your PC to make the change take effect.

How to automatically remove “The Mercury Text Font Was Not Found” with Malwarebytes

We suggest using the Malwarebytes Free. You can download and install Malwarebytes to detect ‘ad supported’ software and thereby get rid of “The Mercury Text Font Was Not Found” fake alerts from your web-browsers. When installed and updated, the free malware remover will automatically scan and detect all threats exist on the personal computer.

Visit the page linked below to download the latest version of MalwareBytes Anti-Malware for MS Windows. Save it on your Microsoft Windows desktop or in any other place.

Once the downloading process is done, close all applications and windows on your machine. Double-click the install file called mb3-setup. If the “User Account Control” prompt pops up as on the image below, click the “Yes” button.

It will open the “Setup wizard” that will help you install MalwareBytes Anti-Malware (MBAM) on your PC. Follow the prompts and do not make any changes to default settings.

Once setup is finished successfully, click Finish button. MalwareBytes Anti-Malware (MBAM) will automatically start and you can see its main screen like below.

Now click the “Scan Now” button . MalwareBytes application will scan through the whole computer for the adware that causes misleading “The Mercury Text Font Was Not Found” pop-up on your web-browser. This process may take quite a while, so please be patient. While the MalwareBytes Free is checking, you can see number of objects it has identified either as being malicious software.

When the scan is finished, MalwareBytes AntiMalware will show a screen that contains a list of malicious software that has been found. Next, you need to click “Quarantine Selected” button. The MalwareBytes Anti-Malware (MBAM) will remove adware that causes multiple misleading “The Mercury Text Font Was Not Found” alerts and popups and add threats to the Quarantine. When that process is finished, you may be prompted to restart the personal computer.

We suggest you look at the following video, which completely explains the process of using the MalwareBytes Anti-Malware to get rid of ad-supported software, browser hijacker infection and other malicious software.

If the problem with “The Mercury Text Font Was Not Found” pop-up warnings is still remained

The AdwCleaner utility is free and easy to use. It can scan and get rid of malicious software, PUPs and ad supported software in Edge, Firefox, Internet Explorer and Google Chrome web browsers and thereby delete all annoying “The Mercury Text Font Was Not Found” pop up ads. AdwCleaner is powerful enough to find and delete malicious registry entries and files that are hidden on the computer.

Download AdwCleaner on your Microsoft Windows Desktop from the link below.

Once downloading is finished, open the file location. You will see an icon like below.

Double click the AdwCleaner desktop icon. Once the utility is started, you will see a screen like below.

Further, click “Scan” button to perform a system scan with this utility for the ad supported software which shows misleading “The Mercury Text Font Was Not Found” pop up warnings on your machine. This procedure can take quite a while, so please be patient. Once AdwCleaner completes the scan, AdwCleaner will open you the results as displayed below.

When you’re ready, click “Clean” button. It will open a prompt as shown on the screen below.

You need to click “OK”. After finished, the AdwCleaner may ask you to reboot your PC. When your machine is started, you will see an AdwCleaner log.

These steps are shown in detail in the following video guide.

Run AdBlocker to block “The Mercury Text Font Was Not Found” and stay safe online

Use ad blocker application such as AdGuard in order to stop ads, malvertisements, pop-ups and online trackers, avoid having to install harmful and adware browser plug-ins and add-ons which affect your personal computer performance and impact your system security. Surf the Internet anonymously and stay safe online!

Installing the AdGuard is simple. First you’ll need to download AdGuard on your Windows Desktop from the following link.

Once the download is finished, double-click the downloaded file to run it. The “Setup Wizard” window will show up on the computer screen as on the image below.

Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick instructions as on the image below.

Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick instructions which will help you get to know AdGuard better.

Each time, when you launch your system, AdGuard will launch automatically and block pop up ads, as well as other malicious or misleading web-sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.

Where the “The Mercury Text Font Was Not Found” fake alerts comes from

It is very important to pay attention to additional checkboxes during the installation of free programs to avoid installing of PUPs, ‘ad supported’ software, hijackers or other unwanted applications. Never setup the additional programs that the application wants to setup with it. Inattentive free software download can result in install of undesired program such as this adware that causes misleading “The Mercury Text Font Was Not Found” popup scam on your web browser.

To sum up

Now your PC system should be clean of the adware that causes multiple misleading “The Mercury Text Font Was Not Found” alerts and popups. Remove AdwCleaner. We suggest that you keep Zemana (to periodically scan your PC system for new ad supported softwares and other malware) and AdGuard (to help you stop undesired popup ads and malicious web sites). Moreover, to prevent adwares, please stay clear of unknown and third party programs, make sure that your antivirus program, turn on the option to scan for potentially unwanted apps.

If you need more help with “The Mercury Text Font Was Not Found” pop up scam related issues, go to our Spyware/Malware removal forum.