How to remove Play.eanswers.com [Chrome, Firefox, IE, Edge]

Although, Play.eanswers.com browser hijacker is not a virus, but it does bad things, and it can impose changes to settings of internet browsers. Moreover, an ‘ad-supported’ software (also known as adware) can be additionally installed on to your PC system with this hijacker, that will open tons of advertisements, or even massive full page ads that blocks surfing the Internet. Often such these ads can recommend to install other unknown and unwanted applications or visit malicious web-pages.

Most often, the Play.eanswers.com browser hijacker affects most common browsers such as Chrome, Firefox, Internet Explorer and Microsoft Edge. But such hijackers as well may infect other web browsers by changing its shortcuts (adding ‘http://site.address’ into Target field of web-browser’s shortcut). So every time you start the web-browser, it’ll show Play.eanswers.com site. Even if you setup your homepage again, the intrusive Play.eanswers.com site will be the first thing that you see when you run the web-browser.

We strongly recommend you to complete the step-by-step tutorial which follow below. We’ll show you how to get rid of hijacker infection and thereby remove Play.eanswers.com redirect from your Firefox, Google Chrome, Internet Explorer and Edge forever.

Play.eanswers.com startpage removal guide

Without a doubt, the browser hijacker is harmful to your computer. So you need to quickly and completely delete this malware. To delete this hijacker, you can use the manual removal guidance which are given below or free malicious software removal tool like Zemana Anti-Malware (ZAM), Malwarebytes or AdwCleaner (all are free). We recommend you use automatic removal method that will help you to get rid of Play.eanswers.com easily and safely. Manual removal is best used only if you’re well versed in system or in the case where browser hijacker is not removed automatically. Some of the steps will require you to restart your PC or close the web site. So, read this tutorial carefully, then bookmark or print it for later reference.

Remove Play.eanswers.com without any tools

The following instructions is a step-by-step guide, which will help you manually remove Play.eanswers.com from the Chrome, Firefox, IE and Edge.

Delete potentially unwanted programs using Microsoft Windows Control Panel

Some of PUPs, adware and hijacker can be removed using the Add/Remove programs utility that can be found in the Microsoft Windows Control Panel. So, if you are running any version of Microsoft Windows and you have noticed an unwanted program, then first try to get rid of it through Add/Remove programs.

It will show the Windows Control Panel like below.

Next, press “Uninstall a program”
It will display a list of all software installed on your PC system. Scroll through the all list, and uninstall any suspicious and unknown programs. To quickly find the latest installed programs, we recommend sort applications by date in the Control panel.

Fix web-browser shortcuts

Now you need to clean up the browser shortcuts. Check that the shortcut referring to the right exe-file of the browser, and not on any unknown file.

To clear the web-browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text similar to “http://site.address” that has been added here. You need to delete it.

When the text is removed, press the OK button. You need to clean all shortcuts of all your browsers, as they may be infected too.

Remove Play.eanswers.com from Microsoft Internet Explorer

In order to recover all internet browser new tab, homepage and search provider by default you need to reset the IE to the state, that was when the Windows was installed on your machine.

First, run the Internet Explorer, then click ‘gear’ icon . It will open the Tools drop-down menu on the right part of the internet browser, then click the “Internet Options” like below.

In the “Internet Options” screen, select the “Advanced” tab, then click the “Reset” button. The Internet Explorer will show the “Reset Internet Explorer settings” prompt. Further, press the “Delete personal settings” check box to select it. Next, click the “Reset” button like below.

Once the procedure is finished, click “Close” button. Close the Internet Explorer and restart your computer for the changes to take effect. This step will help you to restore your web browser’s home page, new tab page and search engine by default to default state.

Remove Play.eanswers.com from Mozilla Firefox by resetting web browser settings

If the FF settings such as newtab, startpage and search provider by default have been replaced by the browser hijacker infection, then resetting it to the default state can help.

Start the Mozilla Firefox and click the menu button (it looks like three stacked lines) at the top right of the web browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will open the slide-out menu.

Select the “Troubleshooting information”. If you are unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as displayed below.

Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation dialog box. The FF will start a task to fix your problems that caused by the browser hijacker infection that cause a reroute to Play.eanswers.com web page. Once, it is finished, click the “Finish” button.

Remove Play.eanswers.com startpage from Chrome

Use the Reset web browser tool of the Chrome to reset all its settings like start page, new tab page and search engine by default to original defaults. This is a very useful tool to use, in the case of web browser hijacks like Play.eanswers.com.

Open the Google Chrome menu by clicking on the button in the form of three horizontal stripes (). It will show the drop-down menu. Next, click to “Settings” option.

Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as on the image below and click the “Reset settings” button.

Confirm your action, click the “Reset” button.

How to get rid of Play.eanswers.com home page with free applications

The easiest solution to remove Play.eanswers.com browser hijacker infection is to run an anti-malware program capable of detecting browser hijackers including Play.eanswers.com. We suggest try Zemana or another free malware remover which listed below. It has excellent detection rate when it comes to ad supported software, browser hijackers and other PUPs.

Scan and clean your PC system of Play.eanswers.com with Zemana Anti Malware (ZAM)

We suggest you to run the Zemana AntiMalware (ZAM) that are completely clean your PC. Moreover, the tool will help you to get rid of PUPs, malicious software, toolbars and adware that your system can be infected too.

Download Zemana Anti Malware on your Microsoft Windows Desktop from the following link.

After the download is finished, close all applications and windows on your PC system. Double-click the set up file called Zemana.AntiMalware.Setup. If the “User Account Control” dialog box pops up like below, click the “Yes” button.

It will open the “Setup wizard” that will help you install Zemana AntiMalware (ZAM) on your computer. Follow the prompts and don’t make any changes to default settings.

Once installation is finished successfully, Zemana AntiMalware (ZAM) will automatically start and you can see its main screen like below.

Now click the “Scan” button to perform a system scan with this tool for the browser hijacker infection that redirects your internet browser to undesired Play.eanswers.com web site. This procedure may take quite a while, so please be patient. While the tool is scanning, you may see how many objects and files has already scanned.

When the scanning is complete, it will show a list of all items found by this tool. Make sure all threats have ‘checkmark’ and click “Next” button. The Zemana Anti Malware (ZAM) will get rid of browser hijacker that cause a redirect to Play.eanswers.com web-site and move items to the program’s quarantine. When the cleaning process is complete, you may be prompted to restart the PC system.

Run Malwarebytes to remove Play.eanswers.com

Remove Play.eanswers.com hijacker infection manually is difficult and often the browser hijacker infection is not completely removed. Therefore, we recommend you to use the Malwarebytes Free which are completely clean your PC system. Moreover, the free application will help you to get rid of malicious software, potentially unwanted applications, toolbars and adware that your personal computer can be infected too.

Download Malwarebytes Free by clicking on the following link. Save it on your Windows desktop or in any other place.

Once the downloading process is complete, close all windows on your PC system. Further, start the file called mb3-setup. If the “User Account Control” prompt pops up like below, press the “Yes” button.

It will show the “Setup wizard” that will help you install Malwarebytes on the system. Follow the prompts and do not make any changes to default settings.

Once install is finished successfully, press Finish button. Then Malwarebytes will automatically run and you can see its main window as shown on the screen below.

Next, click the “Scan Now” button . This will begin scanning the whole machine to find out Play.eanswers.com browser hijacker and other browser’s harmful addons. Depending on your computer, the scan may take anywhere from a few minutes to close to an hour. While the utility is checking, you may see number of objects it has identified as being infected by malicious software.

Once it completes the scan, the results are displayed in the scan report. Review the report and then click “Quarantine Selected” button.

The Malwarebytes will delete browser hijacker that changes internet browser settings to replace your start page, new tab and default search provider with Play.eanswers.com web site and move threats to the program’s quarantine. After disinfection is finished, you can be prompted to reboot your computer. We suggest you look at the following video, which completely explains the procedure of using the Malwarebytes to delete hijackers, adware and other malware.

Delete Play.eanswers.com startpage from internet browsers with AdwCleaner

AdwCleaner is a free portable program that scans your system for ‘ad supported’ software, PUPs and hijacker infections like Play.eanswers.com and helps delete them easily. Moreover, it will also help you remove any harmful browser extensions and add-ons.

Download AdwCleaner on your Windows Desktop from the following link.

Once the downloading process is finished, open the folder in which you saved it. You will see an icon like below.

Double click the AdwCleaner desktop icon. When the utility is started, you will see a screen like below.

Further, click “Scan” button to start scanning your computer for the hijacker which changes browser settings to replace your home page, newtab and search provider by default with Play.eanswers.com web site. Depending on your PC, the scan can take anywhere from a few minutes to close to an hour. Once it has finished scanning your PC, it’ll open a screen that contains a list of malicious software that has been found as displayed in the following example.

Review the scan results and then press “Clean” button. It will display a prompt as shown in the following example.

You need to click “OK”. After finished, the AdwCleaner may ask you to restart your computer. When your system is started, you will see an AdwCleaner log.

These steps are shown in detail in the following video guide.

How to block Play.eanswers.com

We suggest to install an ad-blocker program that can block Play.eanswers.com and other unwanted web pages. The ad-blocking tool such as AdGuard is a program that basically removes advertising from the World Wide Web and stops access to malicious web sites. Moreover, security experts says that using ad blocking software is necessary to stay safe when surfing the Internet.

1. Download AdGuard program from the following link. Save it on your Desktop.
   

   Adguard download
   26659 downloads
   Version: 6.4
   Author: © Adguard
   Category: Security tools
   Update: November 15, 2018
   
2. After downloading is done, start the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
3. When the installation is finished, click “Skip” to close the install application and use the default settings, or click “Get Started” to see an quick tutorial that will help you get to know AdGuard better.
4. In most cases, the default settings are enough and you don’t need to change anything. Each time, when you run your computer, AdGuard will run automatically and stop advertisements, web sites such Play.eanswers.com, as well as other harmful or misleading sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the icon named AdGuard, which is located on your desktop.

How can you prevent your personal computer from the attack of Play.eanswers.com hijacker infection

A hijackers may be spread through the use of trojan horses and other forms of malware, but most commonly, the hijacker infection such as Play.eanswers.com gets on your computer along with some free software. Many makers of free programs include optional software in their setup file. Sometimes it is possible to avoid the installation of any hijackers such as Play.eanswers.com: carefully read the Terms of Use and the Software license, select only Manual, Custom or Advanced setup mode, unset all checkboxes before clicking Install or Next button while installing new free applications.

Finish words

Now your computer should be clean of the Play.eanswers.com startpage. Uninstall AdwCleaner. We suggest that you keep Malwarebytes (to periodically scan your system for new malware, hijackers and ad supported software) and AdGuard (to help you block annoying pop ups and malicious web-pages). Moreover, to prevent hijacker infections, please stay clear of unknown and third party programs, make sure that your antivirus program, turn on the option to find PUPs (potentially unwanted programs).

If you need more help with Play.eanswers.com redirect related issues, go to our Spyware/Malware removal forum.