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How to remove thefeedwater.com and providefeed.com redirect (Calc.dll trojan)

Myantispyware team November 9, 2009    

Thefeedwater.com and providefeed.com are a malicious websites. If your browser is redirected to these sites as well as toseeka.com, asterplex.com, webfindengine.com, clickfreesearch.com, then your computer is infected with Calc.dll and ntuser.dll trojans. Once running, the trojan will displays a lot of popups, fake security warnings and offers to install other potentially unwanted software and rogue antispyware applications. However, all of these warnings should be ignored! Use these free instructions below to remove thefeedwater.com and providefeed.com redirect and any associated malware from your computer.

Symptoms in a HijackThis Log

O4 – HKLM\..\Run: [calc] rundll32.exe C:\WINDOWS\system32\calc.dll,_IWMPEvents@0
O4 – HKCU\..\Run: [calc] rundll32.exe C:\DOCUME~1\user\ntuser.dll,_IWMPEvents@0
O4 – Startup: scandisk.dll
O4 – Startup: scandisk.lnk = ?

Use the following instructions to remove thefeedwater.com and providefeed.com redirect

Step 1.
Download Avenger from here and unzip to your desktop.

Run Avenger, copy,then paste the following text in Input script Box:

Registry values to delete:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | calc

Files to delete:
%UserProfile%\Start Menu\Programs\Startup\scandisk.dll
%WinDir%\system32\calc.dll
%UserProfile%\ntuser.dll

You will be asked Are you sure you want to execute the current script?. Click Yes. You will now be asked “First step completed — The Avenger has been successfully set up to run on next boot. Reboot now?”. Click Yes.

Your PC will now be rebooted.

Step 2.
Download MalwareBytes Anti-malware (MBAM). Close all programs and Windows on your computer.

Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded you will see window similar to the one below.

malwarebytes-antimalware1
Malwarebytes Anti-Malware Window

Select Perform Quick Scan, then click Scan, it will start scanning your computer. This procedure can take some time, so please be patient.

When the scan is complete, click OK, then Show Results to view the results. You will see a list of infected items similar as shown below. Note: list of infected items may be different than what is shown in the image below.

Malwarebytes Anti-malware, list of infected items
Malwarebytes Anti-malware, list of infected items

Make sure that everything is checked, and click Remove Selected for start removal process. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

Note: if you need help with the instructions, then post your questions in our Spyware Removal forum.

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

2 Comments

  1. Tony Wong
    ― November 12, 2009 - 1:36 am  Reply

    I was hit by this thefeedwater virus. In fact it mutates to a different website today. I tried CyberDefender and it was not able to remove the virus. I even called the tech support and they said no antivirus software can clear this virus but they could manually clear it for me for $200. Although I was convinced that they were telling me the truth, I did not think it was worth $200. I dig into this virus more and I found your instruction. Thanks so much. It works and the virus is now gone.

  2. Eric R
    ― November 25, 2009 - 7:38 pm  Reply

    These three files were causing me all sorts of grief, Firefox crashing, things not working right. I couldn’t find a malware remover that would work and I tried a few, but the files would just keep rising from the dead. These instructions work perfect. Thank you!

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