Did you receive the e-mail titled “The decision to suspend your account. Waiting for payment.“? Since you are reading this article, then probably Yes. And here comes the main question: Is the email real? Scary, right? This email is nothing more than a phishing scam.
Thousands of people around the world have received this email spam, so you are one of many. In this fraudulent message the someone claims to have installed Trojan on your device and made a video while you were engaged in visiting an adult (pornography) website, then threats to send the screenshot to everyone in your address book if you don’t pay a $614 ransom through bitcoin (
BTC wallet: 19rvCcYfSwPUSvJJKNyTyRFi5vxt6zaqJC).
The original “The decision to suspend your account. Waiting for payment.” email spam with the ransom note:
Hi, stranger! I know the ***, this is your password, and I sent you this message from your account. If you have already changed your password, my malware will be intercepts it every time. You may not know me, and you are most likely wondering why you are receiving this email, right? In fact, I posted a malicious program on adults (pornography) of some websites, and you know that you visited these websites to enjoy (you know what I mean). While you were watching video clips, my trojan started working as a RDP (remote desktop) with a keylogger that gave me access to your screen as well as a webcam. Immediately after this, my program gathered all your contacts from messenger, social networks, and also by e-mail. What I've done? I made a double screen video. The first part shows the video you watched (you have good taste, yes ... but strange for me and other normal people), and the second part shows the recording of your webcam. What should you do? Well, I think $614 (USD dollars) is a fair price for our little secret. You will make a bitcoin payment (if you don't know, look for "how to buy bitcoins" on Google). BTC Address: 19rvCcYfSwPUSvJJKNyTyRFi5vxt6zaqJC (This is CASE sensitive, please copy and paste it) Remarks: You have 2 days (48 hours) to pay. (I have a special code, and at the moment I know that you have read this email). If I don't get bitcoins, I will send your video to all your contacts, including family members, colleagues, etc. However, if I am paid, I will immediately destroy the video, and my trojan will be destruct someself. If you want to get proof, answer "Yes!" and resend this letter to youself. And I will definitely send your video to your any 18 contacts. This is a non-negotiable offer, so please do not waste my personal and other people's time by replying to this email.
This email spam appears to be sent from your own email address, giving the perception of being legitimate. Spammers use your email address to commit your mailbox is hacked (such as potential identity theft). But do not be fooled. Email spoofing has been around for a long time! Scammers use it in phishing attacks to force users into thinking they have received mail message from a friend or trusted person.
What to do if you get the “The decision to suspend your account. Waiting for payment.” email scam.
Do not panic! If you have received the email scam, then simply ignore this fraudulent message. Follow some easy steps listed below!
- Do not to pay the ransom! If the email scam make money for its creators, then your payment will only increase attacks against you.
- Do not respond to the email spam.
- If the password emailed to you is one that you still use, then stop using it and change it right now!
- Avoid clicking links in email.
- Scan your computer for malware.
- Install an anti-phishing software.
- If you receive an email scam that is similar but not the same as the example above, make sure you remove any personal info in this message, then post it as comment on this blog post.
How to scan your computer for malware
MalwareBytes AntiMalware highly recommended, because it can detect security threats such adware and malware which most ‘classic’ antivirus applications fail to pick up on. You can use this utility to scan for malware even if you have an antivirus or any other security program.
Visit the page linked below to download MalwareBytes AntiMalware (MBAM). Save it to your Desktop.
Category: Security tools
Update: February 5, 2019
After the download is complete, close all software and windows on your PC system. Open a directory in which you saved it. Double-click on the icon that’s named mb3-setup like below.
When the installation starts, you will see the “Setup wizard” which will help you install Malwarebytes on your PC.
Once installation is complete, you will see window as on the image below.
Now press the “Scan Now” button to perform a system scan for malware related files, folders and registry keys. This task may take quite a while, so please be patient. While the MalwareBytes AntiMalware (MBAM) application is scanning, you may see number of objects it has identified as threat.
Once the scan is finished, MalwareBytes Free will produce a list of malware and other security threats. Review the results once the utility has done the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Quarantine Selected” button.
The Malwarebytes will now remove malware and other kinds of potential threats like adware and PUPs and move items to the program’s quarantine. When disinfection is finished, you may be prompted to restart your machine.
The following video explains tutorial on how to remove hijacker infection, adware and other malware with MalwareBytes AntiMalware.
How to protect your computer from phishing web-sites
In order to increase your security and protect your computer against misleading, phishing and malicious websites, you need to run ad blocker application that stops an access to harmful web pages. Moreover, the application can block the display of annoying ads, which also leads to faster loading of web-pages and reduce the consumption of web traffic.
Please go to the link below to download AdGuard. Save it on your Windows desktop.
Author: © Adguard
Category: Security tools
Update: November 15, 2018
After the download is finished, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as displayed below.
Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as displayed on the screen below.
Press “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick guide that will allow you get to know AdGuard better.
Each time, when you start your computer, AdGuard will start automatically and stop unwanted ads, as well as other malicious or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.