How to remove Dexchangegenius.com pop-up redirect (Virus removal guide)

What is Dexchangegenius.com?

Dexchangegenius.com is a web-site belonging to the ‘ad-rotators’ category. It’s created to fill the web-browser with constant stream of ads, or redirect the web-browser to not expected and unwanted advertising webpages. Computer security researchers found that the Dexchangegenius pop-ups could be triggered by clicking on a link or Adware. Adware is something which designed in order to show third-party ads to the user without asking his permission. Adware software takes control of browsers and redirects them to unwanted websites such as the Dexchangegenius.com every time you browse the Web. Adware can end up on your personal computer in various ways. In most cases is when you download free programs and forget to uncheck the box for the additional apps installation.

Even worse, adware software is often harmless, but sometimes the adware you inadvertently download can also be spyware. Spyware can sometimes seek out your confidential information stored on the computer, gather this information and use it to steal your identity.

Threat Summary

Name	Dexchangegenius.com
Type	adware, PUP (potentially unwanted program), popups, pop-up advertisements, pop up virus
Symptoms	unclosable window appear and recommend fake updates and other unwanted applications you keep getting redirected to unfamiliar web sites there is an unexpected program in the ‘App & Features’ section of Windows settings unwanted toolbars your web-browser search provider has changed without your permission you cannot update your antivirus speed test good but internet slow your computer is no stable leading to freezes
Removal	Dexchangegenius.com removal guide

How does Adware get on your personal computer

In most cases, adware spreads bundled with the install packages from file sharing and torrents web pages. So, install free software is a a good chance that you will find a bundled adware. If you don’t know how to avoid it, then use a simple trick. During the setup, select the Custom or Advanced setup mode. Next, click ‘Decline’ button and clear all checkboxes on offers that ask you to install third-party software. Moreover, please carefully read Term of use and User agreement before installing any applications or otherwise you can end up with another unwanted program on your PC like this adware.

Therefore, the adware does not really have beneficial features. So, we recommend you remove adware that causes multiple annoying pop ups sooner. This will also prevent the adware software from tracking your online activities. A full Dexchangegenius.com popup ads removal can be easily carried out using manual or automatic solution listed below.

How to remove Dexchangegenius.com pop up advertisements from Chrome, Firefox, IE, Edge

In the guide below we will have a look at the adware software and how to remove Dexchangegenius.com from Mozilla Firefox, Microsoft Internet Explorer, Chrome and MS Edge browsers for Windows OS, natively or by using a few free removal utilities. Read this manual carefully, bookmark it or open this page on your smartphone, because you may need to exit your browser or restart your computer.

To remove Dexchangegenius.com, complete the steps below:

1. How to manually remove Dexchangegenius.com
   • Uninstall recently added potentially unwanted applications
   • Remove Dexchangegenius.com redirect from Internet Explorer
   • Get rid of Dexchangegenius.com pop up ads from Mozilla Firefox
   • Remove Dexchangegenius.com popup advertisements from Google Chrome
2. Automatic Removal of Dexchangegenius.com ads
3. How to stop Dexchangegenius.com pop-up ads

How to manually remove Dexchangegenius.com

In most cases, it is possible to manually get rid of Dexchangegenius.com pop ups. This way does not involve the use of any tricks or removal utilities. You just need to restore the normal settings of the personal computer and web browser. This can be done by following a few simple steps below. If you want to quickly remove Dexchangegenius.com pop-up ads, as well as perform a full scan of your PC system, we recommend that you run adware removal tools, which are listed below.

Uninstall recently added potentially unwanted applications

First, you should try to identify and delete the application that causes the appearance of unwanted ads or internet browser redirect, using the ‘Uninstall a program’ which is located in the ‘Control panel’.

Make sure you have closed all web-browsers and other applications. Next, delete any unknown and suspicious software from your Control panel.

Windows 10, 8.1, 8

Now, press the Windows button, type “Control panel” in search and press Enter. Choose “Programs and Features”, then “Uninstall a program”.

Look around the entire list of apps installed on your device. Most probably, one of them is the adware that reroutes your web browser to the Dexchangegenius.com web site. Choose the suspicious program or the program that name is not familiar to you and uninstall it.

Windows Vista, 7

From the “Start” menu in Windows, select “Control Panel”. Under the “Programs” icon, select “Uninstall a program”.

Choose the suspicious or any unknown software, then click “Uninstall/Change” button to uninstall this undesired application from your personal computer.

Windows XP

Click the “Start” button, select “Control Panel” option. Click on “Add/Remove Programs”.

Select an unwanted program, then click “Change/Remove” button. Follow the prompts.

Remove Dexchangegenius.com redirect from Internet Explorer

The Internet Explorer reset is great if your browser is hijacked or you have unwanted add-ons or toolbars on your web-browser, which installed by an malicious software.

First, start the Microsoft Internet Explorer, then press ‘gear’ icon . It will display the Tools drop-down menu on the right part of the web-browser, then click the “Internet Options” as on the image below.

In the “Internet Options” screen, select the “Advanced” tab, then press the “Reset” button. The Internet Explorer will show the “Reset Internet Explorer settings” dialog box. Further, click the “Delete personal settings” check box to select it. Next, click the “Reset” button as displayed below.

Once the process is complete, click “Close” button. Close the Internet Explorer and restart your device for the changes to take effect. This step will help you to restore your browser’s search engine by default, start page and newtab page to default state.

Get rid of Dexchangegenius.com pop up ads from Mozilla Firefox

If your Firefox web-browser is rerouted to Dexchangegenius.com without your permission or an unknown search engine shows results for your search, then it may be time to perform the browser reset. When using the reset feature, your personal information such as passwords, bookmarks, browsing history and web form auto-fill data will be saved.

First, start the Firefox. Next, click the button in the form of three horizontal stripes (). It will open the drop-down menu. Next, click the Help button ().

In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button such as the one below.

Confirm your action, click the “Refresh Firefox”.

Remove Dexchangegenius.com popup advertisements from Google Chrome

Annoying Dexchangegenius.com advertisements or other symptom of having adware in your web browser is a good reason to reset Chrome. This is an easy way to recover the Chrome settings and not lose any important information.

1. First, start the Chrome and click the Menu icon (icon in the form of three dots).
2. It will open the Chrome main menu. Choose More Tools, then press Extensions.
3. You’ll see the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following tutorial: Remove Chrome extensions installed by enterprise policy.
4. Now open the Google Chrome menu once again, press the “Settings” menu.
5. Next, click “Advanced” link, that located at the bottom of the Settings page.
6. On the bottom of the “Advanced settings” page, press the “Reset settings to their original defaults” button.
7. The Google Chrome will display the reset settings dialog box as shown on the image above.
8. Confirm the web-browser’s reset by clicking on the “Reset” button.
9. To learn more, read the blog post How to reset Chrome settings to default.

Automatic Removal of Dexchangegenius.com ads

The adware can hide its components which are difficult for you to find out and delete completely. This may lead to the fact that after some time, the adware software which redirects your browser to the unwanted Dexchangegenius.com web site once again infect your PC. Moreover, We want to note that it is not always safe to remove adware manually, if you do not have much experience in setting up and configuring the Microsoft Windows operating system. The best method to search for and remove adware software is to run free malware removal applications.

Use Zemana to remove Dexchangegenius.com redirect

Zemana is a free tool that performs a scan of your computer and displays if there are existing adware, browser hijackers, viruses, worms, spyware, trojans and other malware residing on your PC. If malicious software is detected, Zemana AntiMalware can automatically remove it. Zemana AntiMalware does not conflict with other anti malware and antivirus apps installed on your computer.

Visit the page linked below to download the latest version of Zemana Free for Microsoft Windows. Save it to your Desktop.

Once the download is finished, start it and follow the prompts. Once installed, the Zemana will try to update itself and when this process is done, click the “Scan” button to search for adware that causes undesired Dexchangegenius.com pop-up advertisements.

A system scan can take anywhere from 5 to 30 minutes, depending on your personal computer. During the scan Zemana will detect threats exist on your computer. Review the report and then click “Next” button.

The Zemana Free will remove adware responsible for Dexchangegenius.com ads and move the selected threats to the program’s quarantine.

Use Hitman Pro to get rid of Dexchangegenius.com pop-ups

If the Dexchangegenius.com pop-up ads issue persists, run the HitmanPro and check if your computer is infected by adware. The HitmanPro is a downloadable security utility that provides on-demand scanning and helps remove adware, potentially unwanted software, and other malware. It works with your existing antivirus software.

Visit the page linked below to download the latest version of HitmanPro for Windows. Save it directly to your MS Windows Desktop.

When the download is done, open the file location. You will see an icon like below.

Double click the HitmanPro desktop icon. When the tool is opened, you will see a screen like below.

Further, click “Next” button . HitmanPro utility will begin scanning the whole personal computer to find out adware software responsible for Dexchangegenius.com redirect. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your personal computer and the speed of your personal computer. Once the checking is done, Hitman Pro will show a screen that contains a list of malicious software that has been found such as the one below.

You may remove items (move to Quarantine) by simply click “Next” button. It will display a dialog box, click the “Activate free license” button.

Remove Dexchangegenius.com popups with MalwareBytes Anti Malware

You can delete Dexchangegenius.com pop ups automatically through the use of MalwareBytes AntiMalware. We suggest this free malicious software removal utility because it can easily remove hijackers, adware, PUPs and toolbars with all their components such as files, folders and registry entries.

First, click the link below, then click the ‘Download’ button in order to download the latest version of MalwareBytes Anti-Malware (MBAM).

After the download is finished, close all windows on your device. Further, run the file called MBSetup. If the “User Account Control” dialog box pops up as shown in the following example, press the “Yes” button.

It will open the Setup wizard that will allow you install MalwareBytes Free on the PC. Follow the prompts and do not make any changes to default settings.

Once installation is complete successfully, click “Get Started” button. Then MalwareBytes will automatically start and you can see its main window such as the one below.

Next, click the “Scan” button to start scanning your PC for the adware related to the Dexchangegenius.com redirect. When a threat is found, the number of the security threats will change accordingly. Wait until the the checking is done.

After MalwareBytes Free has finished scanning, MalwareBytes Free will show a list of all items detected by the scan. Review the results once the tool has done the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Quarantine” button.

The MalwareBytes Anti-Malware will remove adware related to the Dexchangegenius.com redirect. After finished, you may be prompted to reboot your personal computer. We recommend you look at the following video, which completely explains the process of using the MalwareBytes Anti Malware to remove hijackers, adware software and other malicious software.

How to stop Dexchangegenius.com pop-up ads

To put it simply, you need to use an adblocker utility (AdGuard, for example). It’ll stop and protect you from any unwanted web sites such as Dexchangegenius.com, advertisements and pop-ups. To be able to do that, the ad blocking program uses a list of filters. Each filter is a rule that describes a malicious web-page, an advertising content, a banner and others. The ad-blocking program automatically uses these filters, depending on the websites you’re visiting.

Download AdGuard on your Microsoft Windows Desktop by clicking on the following link.

After downloading it, start the downloaded file. You will see the “Setup Wizard” screen like below.

Follow the prompts. Once the setup is complete, you will see a window like below.

You can click “Skip” to close the install application and use the default settings, or press “Get Started” button to see an quick tutorial which will allow you get to know AdGuard better.

In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your computer, AdGuard will run automatically and stop unwanted ads, block Dexchangegenius.com redirects, as well as other harmful or misleading websites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.

To sum up

After completing the step-by-step guide shown above, your computer should be free from adware that causes multiple intrusive pop-ups and other malicious software. The Microsoft Edge, Microsoft Internet Explorer, Firefox and Chrome will no longer redirect you to various unwanted webpages such as Dexchangegenius.com. Unfortunately, if the step-by-step guidance does not help you, then you have caught a new adware software, and then the best way – ask for help here.