How to uninstall TrustedAnalog app/extension from Mac

What is TrustedAnalog

TrustedAnalog is a potentially unwanted application (PUA) that falls under the category of Adware . Adware is considered by many to be synonymous with ‘malicious software’. It’s a harmful program which presents unwanted advertisements to computer users. Some examples include popup ads, push notifications or unclosable windows. Adware can be installed onto your MAC OS via infected web-pages, when you open email attachments, anytime you download and install free software.

Does adware steal your privacy information? Adware can be used to gather lots of user data such as what web-pages you are opening, what you are looking for the Web and so on. This privacy info, later, may be sold to third party companies.

Below we are discussing the methods which are very useful in deleting adware. The steps will also allow you to delete TrustedAnalog from your MAC for free.

How does TrustedAnalog get on your Apple Mac

Adware usually spreads along with another application in the same setup file. The risk of this is especially high for various free programs downloaded from the World Wide Web. The authors of the programs are hoping that users will run the quick setup type, that is simply to press the Next button, without paying attention to the information on the screen and do not carefully considering every step of the install procedure. Thus, adware can infiltrate your machine without your knowledge. Therefore, it’s very important to read everything that the application says during setup, including the ‘Terms of Use’ and ‘Software license’. Use only the Manual, Custom or Advanced installation mode. This method will allow you to disable all optional and unwanted apps and components.

Threat Summary

Name	TrustedAnalog, TrustedAnalog 1.0 app
Type	adware software, potentially unwanted program (PUP), pop up advertisements, pop-ups, pop up virus
Symptoms	web browser popups appear and recommend fake security software when you go to a webpage, you’re periodically redirected to another web site that you do not intend to visit unwanted applications installed without your knowledge an unwanted toolbar appears in your browser your web-browser startpage has modified without your permission slow browsing Internet your MAC system crashes
Removal	TrustedAnalog removal guide

How to Remove TrustedAnalog adware (removal guidance)

There are several steps to uninstalling the TrustedAnalog adware, because it installs itself so deeply into the computer. You need to uninstall all suspicious and unknown software, then remove malicious plugins from the Mozilla Firefox, Google Chrome and Safari and other internet browsers you’ve installed. Finally, you need to reset your internet browser settings to delete any changes the adware has made, and then scan your MAC system with MalwareBytes AntiMalware (MBAM) to ensure the adware is fully removed. It will take a while.

To remove TrustedAnalog, use the steps below:

1. Remove profiles created by TrustedAnalog
2. Delete TrustedAnalog related apps through the Finder
3. Remove TrustedAnalog related files and folders
4. Scan your Mac with MalwareBytes
5. Remove TrustedAnalog from Safari, Chrome, Firefox
6. How to stay safe online
7. To sum up

Remove profiles created by TrustedAnalog

TrustedAnalog can install a configuration profile on the Mac system to block changes made to the browser settings. Therefore, you need to open system preferences, find and delete the profile installed by the adware.

Click the System Preferences icon ( ) in the Dock, or choose Apple menu ( ) > System Preferences.

In System Preferences, click Profiles, then select a profile related to TrustedAnalog.

Click the minus button ( – ) located at the bottom-left of the Profiles screen to remove the profile.
Note: if you do not see Profiles in the System Preferences, that means there are no profiles installed on your Mac, which is normal.

Delete TrustedAnalog related apps through the Finder

Check the list of installed software and uninstall all unknown or suspicious apps. This is an important step, it so often happens that adware, browser hijackers and PUPs are built into free software, so by removing these programs you can get rid of web browser redirects and unwanted ads.

Open Finder and click “Applications”.

Very carefully look around the entire list of programs installed on your MAC system. Most likely, one of them is the TrustedAnalog adware. Once you’ve found a suspicious, unwanted or unused program, right click to it and choose “Move to Trash”. Another way is drag the program from the Applications folder to the Trash.

Don’t forget, choose Finder -> “Empty Trash”.

Remove TrustedAnalog related files and folders

Now you need to try to find TrustedAnalog related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for TrustedAnalog generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: search.plist, macsearch.plist, installapp.plist, TrustedAnalog.plist and com.machelper.plist. Most often, adware, browser hijackers and PUPs create several files with similar names.

Check for TrustedAnalog generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folder. Move all suspicious folders to the Trash.

Check for TrustedAnalog generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for TrustedAnalog generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.installapp.plist, com.TrustedAnalog.plist, com.search.plist, com.machelper.plist and com.macsearch.plist. In most cases, potentially unwanted programs, adware software and browser hijackers create several files with similar names.

Scan your Mac with MalwareBytes

We suggest using MalwareBytes. You can download and install MalwareBytes Free to search for and get rid of TrustedAnalog associated applications from your Mac device. When installed and updated, the malware remover automatically finds and removes all security threats present on the computer.

MalwareBytes Anti-Malware (MBAM) can be downloaded from the following link.

When the downloading process is done, close all programs and windows on your Apple Mac. Run the saved file. Follow the prompts.

The MalwareBytes Anti-Malware will automatically start and you can see its main screen as shown on the screen below.

Now click the “Scan” button . MalwareBytes Free program will scan through the whole MAC OS for the TrustedAnalog adware. While the tool is checking, you can see count of objects and files has already scanned.

After the checking is finished, MalwareBytes Free will show a scan report. Review the report and then click the “Quarantine” button. The MalwareBytes Anti-Malware (MBAM) will delete TrustedAnalog adware software and move the selected threats to the Quarantine.

Remove TrustedAnalog from Safari, Chrome, Firefox

If you are still seeing TrustedAnalog adware that won’t go away, you might have harmful extensions installed on your web-browser. Check your web-browser for unwanted extensions using the steps below.

Google Chrome	Mozilla Firefox
In the top right corner, click on Google Chrome’s main menu button, represented by three vertical dots. Select ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove TrustedAnalog by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing problems with TrustedAnalog removal, you need to reset Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

Running an ad-blocking application like AdGuard is an effective way to alleviate the risks. Additionally, ad-blocking programs will also protect you from malicious ads and web-sites, and, of course, stop redirection chain to misleading, scam and similar websites.

1. Visit the following page to download the latest version of AdGuard for Mac OS.
   
   

   AdGuard for Mac download
   3687 downloads
   Author: © Adguard
   Category: Security tools
   Update: January 17, 2018
   
2. Once downloading is complete, start the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
3. When the install is done, press “Skip” to close the install application and use the default settings, or press “Get Started” to see an quick tutorial which will assist you get to know AdGuard better.
4. In most cases, the default settings are enough and you don’t need to change anything. Each time, when you launch your MAC system, AdGuard will start automatically and stop intrusive advertisements, block malicious and misleading web-sites.

To sum up

Now your MAC should be free of the TrustedAnalog adware. We suggest that you keep AdGuard (to help you block unwanted ads and intrusive malicious web-pages) and MalwareBytes (to periodically scan your MAC system for new adwares and other malicious software).

If you are still having problems while trying to remove TrustedAnalog adware from the Mozilla Firefox, Chrome and Safari, then ask for help here here.