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How to get rid of Image Sherpa browser hijacker [Chrome, Firefox, IE, Edge]

Myantispyware team May 14, 2020    

What is Image Sherpa?

According to security researchers, Image Sherpa is a PUP (potentially unwanted program) belonging to category of Browser hijackers that could bring various problems to your personal computer. Once installed, it makes various changes to the web browser settings, making your default search provider, newtab and homepage to become its own web page. You may have some problems such as being redirected to unwanted and suspicious webpages, receiving lots of pop-up advertisements, and your personal information being gathered without any knowledge, while Image Sherpa is installed on your PC.

Image Sherpa

Image Sherpa is a PUP (browser hijacker)

The browser hijacker will modify your browser’s search provider so that all searches are sent through Image Sherpa that redirects to Bing Search engine that shows the search results for your query. The devs behind this browser hijacker are utilizing legitimate search engine as they may make revenue from the ads which are displayed in the search results.

Image Sherpa ads

Unwanted Image Sherpa ads

Image Sherpa has the ability to gather a wide variety of your confidential data that can be later transferred to third parties. You do not know if your home address, account names and passwords are safe. And of course you completely do not know what will happen when you click on any ads on the Image Sherpa search results webpage.

Threat Summary

Name Image Sherpa
Type search provider hijacker, browser hijacker, redirect virus, start page hijacker, PUP
Affected Browser Settings homepage, search engine, new tab page URL
Symptoms
  • popups and newtab pages are loaded without your request
  • every time you perform an Internet search, your web browser is redirected to another web-page
  • new entries appear in your Programs folder
  • new web browser toolbars suddenly added on your internet browser
  • your web-browser startpage has changed and you cannot change it back
Removal Image Sherpa removal guide

 

How can Image Sherpa get on your machine

These days some freeware creators bundle additional apps which could be potentially unwanted apps like the Image Sherpa hijacker with a view to making some money. These are not free applications as install an unwanted apps on to your MS Windows system. So whenever you install a new free program that downloaded from the Net, be very careful during installation. Carefully read the EULA (a text with I ACCEPT/I DECLINE button), choose custom or manual install method, uncheck all optional apps.

Take a deep breath. Learn everything you should know about Image Sherpa removal, how to remove browser hijacker from your web-browser and computer. Find the best free malware removal tools here!

How to remove Image Sherpa browser hijacker

Most commonly hijackers requires more than a simple uninstall through the use of Microsoft Windows Control panel in order to be fully uninstalled. For that reason, our team developed several removal solutions which we have combined in a detailed instructions. Therefore, if you’ve the annoying Image Sherpa browser hijacker on your PC system and are currently trying to have it removed then feel free to follow the few simple steps below in order to resolve your problem. Some of the steps below will require you to shut down this web page. So, please read the steps carefully, after that bookmark it or open it on your smartphone for later reference.




The below instructions for devices using Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to remove browser hijacker, pop-ups, advertisements from Mac

To remove Image Sherpa, use the steps below:

  1. How to remove Image Sherpa hijacker without any software
    • Remove unwanted or recently installed applications
    • Remove Image Sherpa browser hijacker from browsers
  2. Automatic Removal of Image Sherpa
    • Run Zemana AntiMalware to remove Image Sherpa browser hijacker
    • Use HitmanPro to remove Image Sherpa from the PC system
    • How to remove Image Sherpa with MalwareBytes
  3. How to stay safe online
  4. To sum up

How to remove Image Sherpa hijacker without any software

Read this section to know how to manually remove the Image Sherpa hijacker. Even if the step-by-step guide does not work for you, there are several free malware removers below which can easily handle such hijackers.

Remove unwanted or recently installed applications

You can manually remove nonaggressive browser hijacker by removing the program that it came with or removing the browser hijacker infection itself using ‘Add/Remove programs’ or ‘Uninstall a program’ option in MS Windows Control Panel.

 Windows 7  Windows 8
  • Click ‘Start’.
  • In the Start menu select ‘Control Panel’.
  • Find and select ‘Programs and Features’ or ‘Uninstall a program’.
  • Select the program.
  • Click ‘Uninstall’.
  • Press and hold Windows key and hit X key.
  • Select ‘Programs and Features’ from the menu.
  • Select the program.
  • Click ‘Uninstall’.
 Windows 10  Mac OS
  • Press and hold Windows key and hit X key.
  • Select ‘Programs and Features’ from the menu.
  • Select the program.
  • Click ‘Uninstall’.
  • On the top menu select ‘Go’, then ‘Applications’.
  • Drag an unwanted application to the Trash bin.
  • Right-click on the ‘Trash’ and select ‘Empty Trash’.

Remove Image Sherpa browser hijacker from browsers

If you’re still seeing Image Sherpa that won’t go away, you might have harmful extensions installed on your web-browser. Check your web browser for unwanted add-ons using the steps below.

 Google Chrome  Mozilla Firefox
  • Click on ‘three dots menu’ button at the top right corner of the Google Chrome window.
  • In the menu go to ‘More tools’, then ‘Extensions’.
  • Click ‘Remove’ to uninstall Image Sherpa and other suspicious extensions.
  • Click ‘Remove’ in the dialog box.

You can also try to get rid of Image Sherpa hijacker by reset Chrome settings.

  • Click on ‘menu’ button and select ‘Add-ons’.
  • Go to ‘Extensions’ tab.
  • To uninstall an add-on, click on ‘Remove’ button next to it.

If you are still experiencing problems with Image Sherpa browser hijacker removal, you need to reset Mozilla Firefox browser.

 Internet Explorer  Safari
  • Click ‘Tools’ button in the top-right corner.
  • Select ‘Manage add-ons’.
  • In the drop-down menu under ‘Show’, select ‘All add-ons’.
  • To delete an add-on, double-click it; in the new window click ‘Remove’.

Another way to remove Image Sherpa browser hijacker from Internet Explorer is reset Internet Explorer settings.

  • On the top menu select ‘Safari’, then ‘Preferences’.
  • Select ‘Extensions’ tab.
  • Select an extension you want to delete and click ‘Uninstall’ button next to it.

Automatic Removal of Image Sherpa

Many antivirus companies have developed programs that help detect and get rid of browser hijacker, and thereby revert back all your typical browsers settings. Below is a a few of the free programs you may want to use. Your system can have a ton of PUPs, adware and browser hijackers installed at the same time, so we recommend, if any unwanted or harmful program returns after rebooting the personal computer, then boot your personal computer into Safe Mode and run the anti malware utility once again.



Run Zemana AntiMalware to remove Image Sherpa browser hijacker

Thinking about delete Image Sherpa from your browser? Then pay attention to Zemana AntiMalware. This is a well-known utility, originally created just to locate and get rid of malware, adware and PUPs. But by now it has seriously changed and can not only rid you of malicious software, but also protect your computer from malware and adware software, as well as identify and get rid of common viruses and trojans.

First, visit the following page, then click the ‘Download’ button in order to download the latest version of Zemana Free.

Zemana AntiMalware
Zemana AntiMalware
165033 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019

Once downloading is done, launch it and follow the prompts. Once installed, the Zemana AntiMalware (ZAM) will try to update itself and when this task is done, click the “Scan” button . Zemana Free utility will start scanning the whole system to find out Image Sherpa browser hijacker.

Zemana AntiMalware (ZAM) search for Image Sherpa hijacker infection

When a malware, adware or PUPs are found, the count of the security threats will change accordingly. Make sure all threats have ‘checkmark’ and press “Next” button.

Zemana Anti Malware (ZAM) scan is done

The Zemana will remove Image Sherpa browser hijacker and move the selected items to the program’s quarantine.

Use HitmanPro to remove Image Sherpa from the PC system

HitmanPro is a free program which designed to remove malicious software, potentially unwanted apps, adware and hijackers from your machine running MS Windows 10, 8, 7, XP (32-bit and 64-bit). It’ll help to locate and remove hijacker infection, including its files, folders and registry keys.

  1. HitmanPro can be downloaded from the following link. Save it on your MS Windows desktop or in any other place.
    HitmanPro
    HitmanPro
    12262 downloads
    Author: Sophos
    Category: Security tools
    Update: June 28, 2018
  2. When downloading is finished, launch the Hitman Pro, double-click the HitmanPro.exe file.
  3. If the “User Account Control” prompts, click Yes to continue.
  4. In the Hitman Pro window, click the “Next” for checking your personal computer for the Image Sherpa hijacker infection. A system scan may take anywhere from 5 to 30 minutes, depending on your PC system. While the HitmanPro utility is checking, you can see number of objects it has identified as being infected by malware.
  5. When that process is finished, you can check all items found on your machine. Review the report and then click “Next”. Now, press the “Activate free license” button to start the free 30 days trial to get rid of all malicious software found.

How to remove Image Sherpa with MalwareBytes

Delete Image Sherpa manually is difficult and often the PUP is not completely removed. Therefore, we recommend you to run the MalwareBytes Free which are completely clean your PC. Moreover, this free program will allow you to delete malware, PUPs, toolbars and adware software that your computer can be infected too.

Please go to the link below to download the latest version of MalwareBytes Free for MS Windows. Save it to your Desktop.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
327261 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

When the downloading process is finished, close all applications and windows on your computer. Open a directory in which you saved it. Double-click on the icon that’s called MBSetup such as the one below.

MalwareBytes AntiMalware (MBAM) for Windows icon

When the installation begins, you’ll see the Setup wizard which will help you set up Malwarebytes on your personal computer.

MalwareBytes AntiMalware for MS Windows install wizard

Once install is complete, you’ll see window as displayed below.

MalwareBytes Free for MS Windows

Now press the “Scan” button to perform a system scan for the Image Sherpa browser hijacker. This process can take quite a while, so please be patient. While the MalwareBytes Anti Malware is checking, you can see how many objects it has identified either as being malware.

MalwareBytes Free for Windows scan for Image Sherpa browser hijacker infection

When MalwareBytes Free completes the scan, MalwareBytes Free will display a scan report. Next, you need to click “Quarantine” button.

MalwareBytes for MS Windows, scan for browser hijacker infection is finished

The Malwarebytes will now remove Image Sherpa browser hijacker. Once disinfection is finished, you may be prompted to restart your system.

MalwareBytes Anti-Malware (MBAM) for Windows reboot prompt

The following video explains few simple steps on how to get rid of hijacker, adware and other malicious software with MalwareBytes Free.

How to stay safe online

One of the worst things is the fact that you cannot stop unwanted webpages using only built-in MS Windows capabilities. However, there is a program out that you can use to stop annoying internet browser redirects, advertisements and pop ups in any modern internet browsers including Firefox, Edge, Google Chrome and Internet Explorer. It’s named Adguard and it works very well.

  1. Download AdGuard on your computer from the following link.
    Adguard
    Adguard download
    26897 downloads
    Version: 6.4
    Author: © Adguard
    Category: Security tools
    Update: November 15, 2018
  2. After downloading it, run the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
  3. After the setup is done, press “Skip” to close the setup program and use the default settings, or click “Get Started” to see an quick tutorial which will allow you get to know AdGuard better.
  4. In most cases, the default settings are enough and you don’t need to change anything. Each time, when you launch your computer, AdGuard will start automatically and stop unwanted advertisements, block malicious and misleading web-pages. For an overview of all the features of the application, or to change its settings you can simply double-click on the icon called AdGuard, which can be found on your desktop.

To sum up

Once you’ve complete the step-by-step tutorial shown above, your machine should be clean from Image Sherpa and other PUPs. The Firefox, Internet Explorer, Chrome and MS Edge will no longer display the Image Sherpa website on startup. Unfortunately, if the step-by-step tutorial does not help you, then you have caught a new browser hijacker, and then the best way – ask for help here.

 

Browser Hijacking

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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