How to remove FedEx tracking email virus [Removal guide]

What is FedEx tracking email virus? Security researchers has determined that so-called “FedEx tracking email virus” is a trojan (malware). The FedEx tracking email virus is distributed through the use of mass email spam campaigns. These misleading emails says that the user has received a FedEx package. It also contains a link or an attached ZIP file or MS Office document. This link and attachment are malicious. Be aware of clicking such links or downloading and installing such attachments.

FedEx tracking email spam looks something like this:

FedEx:Not possible to make delivery
FedEx

Delivery problems notification.
Our companys courier couldnt make the delivery.

Tracking Updates

FedEx 1995-2018 | Global Home | Terms of Use | Security and Privacy

or

Dear Customer, 
Your parcel has arrived at the post office at ***.
Our courier was unable to deliver the parcel to you. 

To receive a parcel, please, go to the nearest our office and show this receipt. 

DOWNLOAD POSTAL RECEIPT 

Best Regards, The FedEx Team.

The FedEx tracking email virus can change PC system settings and files, create new folders, download and install other malicious software onto infected system, use your personal computer for harmful actions, send information about you to a remote hacker.

Moreover, the FedEx tracking email virus can gather a wide variety of personal info about you. This privacy data, in the future, may be sold to third party companies. What creates the risk of theft of user information about you

We strongly recommend you to complete the step-by-step guidance which follow below. We’ll show you how to remove any malware and thus remove FedEx tracking email virus from your computer forever.

How to remove FedEx tracking email virus (Removal guide)

As with removing malware or trojans, there are few steps you can do. We suggest trying them all. If you do only one part of the guide, then it should be use malware removal utility, because it should remove virus and stop any further infection. But to completely remove the FedEx tracking email virus you will have to at least reset your browser settings to default state, remove all suspicious apps, and remove FedEx tracking email virus with malware removal utilities. Read it once, after doing so, please print this page as you may need to exit your browser or reboot your computer.

To remove FedEx tracking email virus, execute the steps below:

1. Delete suspicious software through the Control Panel of your machine
2. Remove FedEx tracking email virus with Zemana
3. Remove FedEx tracking email virus with HitmanPro
4. Use MalwareBytes to remove FedEx tracking email virus
5. Get rid of FedEx tracking email virus from Firefox
6. Delete FedEx tracking email virus from Internet Explorer
7. Remove FedEx tracking email virus from Chrome
8. How to stay safe online
9. To sum up

Delete suspicious software through the Control Panel of your machine

In order to get rid of FedEx tracking email virus, first thing you need to do is to uninstall unknown and questionable programs from your PC using Microsoft Windows control panel. When deleting this virus, check the list of installed applications and try to find questionable programs and remove them all. Pay special attention to recently installed software.

It will open the Windows Control Panel as shown below.

Next, press “Uninstall a program”
It will open a list of all applications installed on your system. Scroll through the all list, and remove any suspicious and unknown applications. To quickly find the latest installed programs, we recommend sort apps by date in the Control panel.

Remove FedEx tracking email virus with Zemana

We recommend using the Zemana AntiMalware which are completely clean your computer of the FedEx tracking email virus. The tool is an advanced malicious software removal application designed by (c) Zemana lab. It is able to help you remove PUPs, adware, malware, toolbars, ransomware and other security threats from your personal computer for free.

Zemana can be downloaded from the following link. Save it to your Desktop so that you can access the file easily.

After the download is finished, close all software and windows on your machine. Double-click the install file named Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as on the image below, click the “Yes” button.

It will open the “Setup wizard” that will help you setup Zemana Free on your PC system. Follow the prompts and don’t make any changes to default settings.

Once install is finished successfully, Zemana Anti-Malware will automatically start and you can see its main screen like below.

Now click the “Scan” button to start scanning your computer for the FedEx tracking email virus and other malicious software and potentially unwanted apps. This process can take some time, so please be patient. While the Zemana Anti Malware (ZAM) program is scanning, you may see count of objects it has identified as threat.

When Zemana AntiMalware (ZAM) has completed scanning your system, Zemana Anti Malware (ZAM) will show a list of found items. Review the scan results and then click “Next” button. The Zemana will remove the FedEx tracking email virus related files, folders and registry keys. After finished, you may be prompted to restart the machine.

Remove FedEx tracking email virus with HitmanPro

The Hitman Pro tool is free and easy to use. It can scan and get rid of the FedEx tracking email and other kinds of potential threats like malware, trojans and PUPs from PC system (Microsoft Windows 10, 8, 7, XP) and thereby return web-browsers default settings (homepage, newtab and default search provider). HitmanPro is powerful enough to scan for and remove malicious registry entries and files that are hidden on the personal computer.

1. Installing the Hitman Pro is simple. First you will need to download HitmanPro by clicking on the link below.
   
   

   HitmanPro
   12076 downloads
   Author: Sophos
   Category: Security tools
   Update: June 28, 2018
   
2. When downloading is done, double click the HitmanPro icon. Once this utility is started, click “Next” button to perform a system scan with this utility for the FedEx tracking email virus related files, folders and registry keys. This task can take quite a while, so please be patient. While the Hitman Pro is checking, you can see how many objects it has identified either as being malicious software.
3. Once HitmanPro has completed scanning, HitmanPro will display a list of found threats. Review the results once the utility has done the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Next” button. Now click the “Activate free license” button to begin the free 30 days trial to delete all malicious software found.

Use MalwareBytes to remove FedEx tracking email virus

We recommend using the MalwareBytes Anti-Malware (MBAM). You can download and install MalwareBytes to scan for and get rid of FedEx tracking email virus from your system. When installed and updated, this free malicious software remover automatically identifies and removes all threats present on the computer.

MalwareBytes Anti-Malware can be downloaded from the following link. Save it to your Desktop so that you can access the file easily.

After the download is finished, close all applications and windows on your system. Double-click the install file called mb3-setup. If the “User Account Control” prompt pops up as shown in the figure below, click the “Yes” button.

It will open the “Setup wizard” which will help you set up MalwareBytes Free on your system. Follow the prompts and do not make any changes to default settings.

Once setup is finished successfully, click Finish button. MalwareBytes Anti Malware (MBAM) will automatically start and you can see its main screen as displayed below.

Now click the “Scan Now” button for checking your PC system for the FedEx tracking email virus and other malicious software and potentially unwanted applications. This process can take quite a while, so please be patient. When a malicious software, adware or PUPs are found, the number of the security threats will change accordingly. Wait until the the checking is done.

Once the scan is done, MalwareBytes AntiMalware (MBAM) will display a screen which contains a list of malicious software that has been found. When you’re ready, click “Quarantine Selected” button. The MalwareBytes will delete the FedEx tracking email virus related files, folders and registry keys and move items to the program’s quarantine. When finished, you may be prompted to restart the machine.

We recommend you look at the following video, which completely explains the process of using the MalwareBytes AntiMalware to remove ad supported software, browser hijacker and other malware.

Get rid of FedEx tracking email virus from Firefox

If your Firefox internet browser settings are changed by the FedEx tracking email virus, then it may be time to perform the browser reset. Essential information like bookmarks, browsing history, passwords, cookies, auto-fill data and personal dictionaries will not be removed.

First, launch the Firefox. Next, click the button in the form of three horizontal stripes (). It will open the drop-down menu. Next, click the Help button ().

In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as shown in the following example.

Confirm your action, click the “Refresh Firefox”.

Delete FedEx tracking email virus from Internet Explorer

The Internet Explorer reset is great if your web-browser is hijacked by FedEx tracking email virus or you have unwanted addons or toolbars on your web-browser, which installed by a malware.

First, start the Microsoft Internet Explorer, click ) button. Next, click “Internet Options” as displayed on the screen below.

In the “Internet Options” screen select the Advanced tab. Next, click Reset button. The Microsoft Internet Explorer will show the Reset Internet Explorer settings dialog box. Select the “Delete personal settings” check box and press Reset button.

You will now need to reboot your machine for the changes to take effect. It will remove virus and other malicious software and potentially unwanted apps, disable malicious and ad-supported web browser’s extensions and restore the IE’s settings such as home page, search provider by default and newtab page to default state.

Remove FedEx tracking email virus from Chrome

In order to be sure that there is nothing left behind, we recommend you to reset Google Chrome internet browser. It will return Chrome settings to defaults.

First start the Google Chrome. Next, click the button in the form of three horizontal dots ().

It will open the Chrome menu. Select More Tools, then click Extensions. Carefully browse through the list of installed addons. If the list has the plugin signed with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guidance: Remove Google Chrome extensions installed by enterprise policy.

Open the Chrome menu once again. Further, click the option called “Settings”.

The web browser will open the settings screen. Another solution to open the Google Chrome’s settings – type chrome://settings in the web-browser adress bar and press Enter

Scroll down to the bottom of the page and click the “Advanced” link. Now scroll down until the “Reset” section is visible, like below and click the “Reset settings to their original defaults” button.

The Google Chrome will open the confirmation prompt as shown in the following example.

You need to confirm your action, click the “Reset” button. The internet browser will run the procedure of cleaning. After it is done, the browser’s settings including start page, search provider and new tab back to the values that have been when the Chrome was first installed on your PC.

How to stay safe online

By installing an ad-blocker program like AdGuard, you are able to stop harmful web sites, autoplaying video ads and delete a huge count of distracting and unwanted ads on web pages.

Visit the page linked below to download AdGuard. Save it on your Windows desktop.

After downloading it, run the downloaded file. You will see the “Setup Wizard” screen as displayed below.

Follow the prompts. After the installation is done, you will see a window as on the image below.

You can click “Skip” to close the install program and use the default settings, or click “Get Started” button to see an quick tutorial which will help you get to know AdGuard better.

In most cases, the default settings are enough and you do not need to change anything. Each time, when you launch your computer, AdGuard will start automatically and stop unwanted pop up ads, as well as other malicious or misleading websites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.

To sum up

Now your personal computer should be clean of the FedEx tracking email virus. We suggest that you keep Zemana Anti Malware (to periodically scan your personal computer for new malicious software and other security threats) and AdGuard (to help you stop annoying popup ads and harmful websites). Moreover, to prevent any malicious software, please stay clear of unknown and third party programs, make sure that your antivirus program, turn on the option to scan for PUPs.

If you need more help with FedEx tracking email virus related issues, go to here.