If your web browser is redirected to a previously unseen site called the Messenger.fbgennie.com, then it is possible that adware (also known as ‘ad-supported’ software) was installed on your system. The adware will alter your browser’s homepage, new tab and default search engine or install an undesired browser add-on so that it will randomly display lots of intrusive Messenger.fbgennie.com pop-up. If you would like to free your PC system of ad-supported software and thereby remove Messenger.fbgennie.com redirect and are unable to do so, you can use the instructions below to find out and get rid of this ‘ad supported’ software and any other malicious software for free.
The ad-supported software that responsible for the appearance of Messenger.fbgennie.com pop ups, can attack your personal computer’s web browsers such as the Google Chrome, Firefox, Edge and Internet Explorer. Maybe you approve the idea that the pop up from it is just a small problem. But these intrusive Messenger.fbgennie.com advertisements eat machine resources. The worst is, it be able to collect your browsing history and confidential information, including passwords and credit card numbers. In the future, personal info can be transferred to third parties.
In addition to that, as was mentioned earlier, some ad supported software to also alter all browsers shortcut files which located on your Desktop or Start menu. So, every infected shortcut will try to redirect your internet browser to unwanted ad web pages like Messenger.fbgennie.com, some of which might be malicious. It can make the whole PC system more vulnerable to hacker attacks.
To find out how to remove Messenger.fbgennie.com pop ups, we suggest to read the step by step guidance added to this blog post below. The guidance was developed by experienced security experts who discovered a method to get rid of the annoying ad-supported software out of the PC.
How to remove Messenger.fbgennie.com redirect
There are several steps to uninstalling the adware that made to redirect your web-browser to various ad web sites such as Messenger.fbgennie.com, because it installs itself so deeply into MS Windows. You need to delete all suspicious and unknown software, then delete harmful addons from the Google Chrome, Mozilla Firefox, IE and MS Edge and other web-browsers you have installed. Finally, you need to reset your internet browser settings to delete any changes the ‘ad supported’ software has made, and then scan your personal computer with Zemana Free, MalwareBytes AntiMalware (MBAM) or AdwCleaner to ensure the ‘ad supported’ software is fully removed. It will take a while.
To remove Messenger.fbgennie.com, execute the steps below:
- Manual Messenger.fbgennie.com pop ups removal
- Delete PUPs through the Windows Control Panel
- Get rid of unwanted Scheduled Tasks
- Remove Messenger.fbgennie.com pop ups from Chrome
- Remove Messenger.fbgennie.com from FF by resetting web browser settings
- Delete Messenger.fbgennie.com popups from Internet Explorer
- Disinfect the web browser’s shortcuts to remove Messenger.fbgennie.com redirect
- Delete Messenger.fbgennie.com popups with free software
- How to stop Messenger.fbgennie.com redirect
- Where the Messenger.fbgennie.com redirect comes from
- Finish words
Manual Messenger.fbgennie.com pop ups removal
These steps to remove Messenger.fbgennie.com pop-ups without any programs are presented below. Be sure to carry out the step-by-step instructions completely to fully delete this adware that causes web browsers to display undesired Messenger.fbgennie.com popups.
Delete PUPs through the Windows Control Panel
The best way to begin the PC system cleanup is to delete unknown and dubious programs. Using the MS Windows Control Panel you can do this quickly and easily. This step, in spite of its simplicity, should not be ignored, because the removing of unneeded applications can clean up the Chrome, Firefox, Internet Explorer and MS Edge from popups, hijackers and so on.
- If you are using Windows 8, 8.1 or 10 then click Windows button, next press Search. Type “Control panel”and press Enter.
- If you are using Windows XP, Vista, 7, then click “Start” button and click “Control Panel”.
- It will open the Windows Control Panel.
- Further, click “Uninstall a program” under Programs category.
- It will show a list of all applications installed on the personal computer.
- Scroll through the all list, and remove suspicious and unknown applications. To quickly find the latest installed apps, we recommend sort apps by date.
See more details in the video guidance below.
Get rid of unwanted Scheduled Tasks
Once installed, the adware can add a task in to the Windows Task Scheduler Library. Due to this, every time when you start your PC system, it will show Messenger.fbgennie.com annoying web site. So, you need to check the Task Scheduler Library and delete all malicious tasks which have been created by malicious applications.
Press Windows and R keys on the keyboard at the same time. This displays a prompt that titled with Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, press “Task Scheduler Library”, as shown on the screen below.
In the middle part you will see a list of installed tasks. Please choose the first task, its properties will be display just below automatically. Next, click the Actions tab. Pay attention to that it launches on your system. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then get rid of this harmful task. If you are not sure that executes the task, check it through a search engine. If it’s a component of the unwanted applications, then this task also should be removed.
Having defined the task that you want to get rid of, then click on it with the right mouse button and select Delete as displayed below.
Repeat this step, if you have found a few tasks which have been created by malicious application. Once is complete, close the Task Scheduler window.
Remove Messenger.fbgennie.com pop ups from Chrome
Use the Reset web-browser tool of the Google Chrome to reset all its settings like homepage, newtab and default search engine to original defaults. This is a very useful utility to use, in the case of web-browser redirects to annoying ad web-pages like Messenger.fbgennie.com.
Open the Google Chrome menu by clicking on the button in the form of three horizontal dotes (). It will open the drop-down menu. Choose More Tools, then click Extensions.
Carefully browse through the list of installed addons. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following instructions: Remove Google Chrome extensions installed by enterprise policy otherwise, just go to the step below.
Open the Google Chrome main menu again, press to “Settings” option.
Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as displayed on the image below and press the “Reset settings to their original defaults” button.
Confirm your action, click the “Reset” button.
Remove Messenger.fbgennie.com from FF by resetting web browser settings
Resetting your FF is basic troubleshooting step for any issues with your web browser program, including the redirect to Messenger.fbgennie.com web page.
Launch the Firefox and press the menu button (it looks like three stacked lines) at the top right of the browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will open the slide-out menu.
Select the “Troubleshooting information”. If you are unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as shown in the figure below.
Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation dialog box. The FF will begin a process to fix your problems that caused by the adware responsible for redirecting your browser to Messenger.fbgennie.com site. When, it is complete, click the “Finish” button.
Delete Messenger.fbgennie.com popups from Internet Explorer
If you find that Internet Explorer web browser settings like startpage, new tab page and default search provider having been changed by adware responsible for redirecting your browser to Messenger.fbgennie.com web page, then you may return your settings, via the reset internet browser procedure.
First, run the Microsoft Internet Explorer, click ) button. Next, click “Internet Options” like below.
In the “Internet Options” screen select the Advanced tab. Next, press Reset button. The Internet Explorer will show the Reset Internet Explorer settings dialog box. Select the “Delete personal settings” check box and click Reset button.
You will now need to reboot your machine for the changes to take effect. It will remove adware responsible for redirections to Messenger.fbgennie.com, disable malicious and ad-supported web-browser’s extensions and restore the Internet Explorer’s settings such as start page, new tab page and default search provider to default state.
Disinfect the web browser’s shortcuts to remove Messenger.fbgennie.com redirect
Now you need to clean up the web browser shortcut files. Check that the shortcut referring to the right exe-file of the web-browser, and not on any unknown file.
Right click on the shortcut file of affected web browser as shown below.
Select the “Properties” option and it will show the shortcut’s properties. Next, click the “Shortcut” tab and then delete the “http://site.address” string from Target field as shown on the screen below.
Then press OK to save changes. Repeat the step for all web browsers that are re-directed to the Messenger.fbgennie.com annoying page.
Delete Messenger.fbgennie.com popups with free software
The easiest way to remove Messenger.fbgennie.com redirect is to use an anti-malware program capable of detecting this adware responsible for Messenger.fbgennie.com redirect. We recommend try Zemana Anti-malware or another free malicious software remover which listed below. It has excellent detection rate when it comes to adware, browser hijackers and other PUPs.
How to automatically get rid of Messenger.fbgennie.com redirect with Zemana Anti-malware
Zemana Anti-malware is a tool that can remove ‘ad supported’ software, PUPs, hijackers and other malicious software from your computer easily and for free. Zemana Anti-malware is compatible with most antivirus software. It works under Windows (10 – XP, 32 and 64 bit) and uses minimum of system resources.
Download Zemana from the link below. Save it directly to your Windows Desktop.
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019
When downloading is finished, close all applications and windows on your system. Open a directory in which you saved it. Double-click on the icon that’s called Zemana.AntiMalware.Setup as displayed below.
When the installation starts, you will see the “Setup wizard” that will help you install Zemana Anti-Malware (ZAM) on your personal computer.
Once install is done, you will see window as shown in the figure below.
Now click the “Scan” button to detect adware that created to redirect your browser to various ad pages such as Messenger.fbgennie.com. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your PC and the speed of your PC. During the scan Zemana Anti Malware (ZAM) will scan for threats present on your personal computer.
Once Zemana has completed scanning your machine, Zemana will show a screen which contains a list of malware that has been detected. All found threats will be marked. You can delete them all by simply click “Next” button.
The Zemana will remove ad supported software that causes multiple unwanted popup.
How to automatically delete Messenger.fbgennie.com with Malwarebytes
You can delete Messenger.fbgennie.com popups automatically with a help of Malwarebytes Free. We advise this free malicious software removal utility because it can easily get rid of hijackers, ‘ad supported’ software, PUPs and toolbars with all their components such as files, folders and registry entries.
Download MalwareBytes by clicking on the link below.
Category: Security tools
Update: April 15, 2020
When the download is finished, close all applications and windows on your PC system. Double-click the install file called mb3-setup. If the “User Account Control” prompt pops up as displayed in the following example, click the “Yes” button.
It will open the “Setup wizard” that will help you install MalwareBytes Anti-Malware on your machine. Follow the prompts and don’t make any changes to default settings.
Once installation is finished successfully, click Finish button. MalwareBytes AntiMalware (MBAM) will automatically start and you can see its main screen as on the image below.
Now press the “Scan Now” button to start scanning your computer for the ‘ad supported’ software that causes tons of intrusive Messenger.fbgennie.com pop-up. Depending on your PC, the scan can take anywhere from a few minutes to close to an hour. While the MalwareBytes Anti Malware tool is checking, you can see count of objects it has identified as being infected by malicious software.
Once the scan get finished, the results are displayed in the scan report. All detected threats will be marked. You can remove them all by simply press “Quarantine Selected” button. The MalwareBytes Anti Malware (MBAM) will begin to get rid of ad supported software responsible for redirects to Messenger.fbgennie.com. After finished, you may be prompted to reboot the PC system.
We suggest you look at the following video, which completely explains the procedure of using the MalwareBytes to get rid of ‘ad supported’ software, hijacker and other malware.
Get rid of Messenger.fbgennie.com pop up from browsers with AdwCleaner
AdwCleaner is a free portable program that scans your personal computer for adware which causes undesired Messenger.fbgennie.com pop up, PUPs and hijackers and helps get rid of them easily. Moreover, it will also help you remove any harmful internet browser extensions and add-ons.
Download AdwCleaner from the link below. Save it on your MS Windows desktop.
Author: Xplode, MalwareBytes
Category: Security tools
Update: March 22, 2021
Once downloading is finished, open the folder in which you saved it. You will see an icon like below.
Double click the AdwCleaner desktop icon. When the utility is launched, you will see a screen as shown on the screen below.
Further, click “Scan” button for scanning your PC system for the ad supported software which cause annoying Messenger.fbgennie.com pop ups to appear. After the scan is finished, the results are displayed in the scan report as displayed on the image below.
In order to remove all threats, simply press “Clean” button. It will display a dialog box as shown in the following example.
You need to click “OK”. Once finished, the AdwCleaner may ask you to reboot your machine. When your computer is started, you will see an AdwCleaner log.
These steps are shown in detail in the following video guide.
How to stop Messenger.fbgennie.com redirect
We recommend to install an ad blocking program that can stop Messenger.fbgennie.com and other unwanted web-sites. The ad blocker utility like AdGuard is a application which basically removes advertising from the Web and stops access to malicious web pages. Moreover, security experts says that using ad-blocking apps is necessary to stay safe when surfing the Internet.
Download AdGuard program by clicking on the link below. Save it to your Desktop so that you can access the file easily.
Author: © Adguard
Category: Security tools
Update: November 15, 2018
Once the download is finished, launch the downloaded file. You will see the “Setup Wizard” screen as shown in the figure below.
Follow the prompts. Once the install is finished, you will see a window as displayed in the following example.
You can press “Skip” to close the installation program and use the default settings, or press “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.
In most cases, the default settings are enough and you don’t need to change anything. Each time, when you run your PC, AdGuard will start automatically and block pop up, web-pages such Messenger.fbgennie.com, as well as other harmful or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.
Where the Messenger.fbgennie.com redirect comes from
Now your personal computer should be free of the ad-supported software that causes web-browsers to show unwanted Messenger.fbgennie.com pop-ups. Delete AdwCleaner. We suggest that you keep AdGuard (to help you stop unwanted popups and intrusive harmful pages) and Zemana AntiMalware (to periodically scan your computer for new malware, browser hijackers and ad-supported software). Make sure that you have all the Critical Updates recommended for Windows OS. Without regular updates you WILL NOT be protected when new ‘ad supported’ softwares, harmful applications and adware are released.
If you are still having problems while trying to remove Messenger.fbgennie.com popups from your internet browser, then ask for help in our Spyware/Malware removal forum.