How to remove Win64:Malware-Gen [Virus removal guide]

The Win64:Malware-Gen is a security threat. If your antivirus start to detect the Win64:Malware-Gen then your personal computer is infected with a previously unseen malicious software. In most cases, the malicious program installs on the system in a bundle with free applications that you downloaded and installed from the Web. Once Win64:Malware-Gen gets inside your machine, it can alter certain computer’s newtab, startpage and search engine by default in order to redirect your’s web-browser to various web-pages, display lots of intrusive advertisements from various third-party ad networks, use your PC for click fraud and so on.

While your PC system is infected with the Win64:Malware-Gen, the Firefox, Google Chrome, Microsoft Internet Explorer and Edge may be rerouted to various intrusive web-sites. Of course, the trojan may not cause damages to your files or Windows system, but it may open lots of annoying ads. These advertisements will be injected within the content of sites that are you opening in your internet browser and can be varied: pop-up ads, in-text ads, different sized banners, offers to install an questionable software. The advertisements will appear on all web pages, including sites where previously you have never seen any sponsored links.

The Win64:Malware-Gen can alter the settings of the Firefox, Google Chrome, Internet Explorer and Edge, but often that a harmful software such as this can also infect all types of web-browsers by modifying their desktop shortcut files. Thus forcing the user each time open the browser to see an undesired web-site.

We advise you to remove the Win64:Malware-Gen threat and clean your PC system from unwanted advertisements as quickly as possible, until the presence of the virus has not led to even worse consequences. You need to follow the guide below that will help you to completely get rid of the Win64:Malware-Gen, using only the built-in MS Windows features and a few of specialized free malicious software removal utilities.

How to remove Win64:Malware-Gen

Without a doubt, the malware is harmful to your PC. So you need to quickly and completely delete this Win64:Malware-Gen virus which can send information about your computer to a remote malicious hacker. To delete this virus, you can use the manual removal steps that are given below or free malicious software removal tool such as Zemana Anti-Malware, MalwareBytes or AdwCleaner (all are free). We suggest you use automatic removal method which will help you to get rid of Win64:Malware-Gen trojan easily and safely. Manual removal is best used only if you are well versed in PC system or in the case where malware is not removed automatically. Certain of the steps will require you to reboot your computer or shut down this web site. So, read this guide carefully, then bookmark or print it for later reference.

To remove Win64:Malware-Gen, perform the following steps:

1. Manual Win64:Malware-Gen virus removal
   • Remove suspicious software through the Windows Control Panel
   • Fix affected browsers shortcuts
   • Delete unwanted Scheduled Tasks
   • Delete Win64:Malware-Gen from Internet Explorer
   • Remove Win64:Malware-Gen from Chrome
   • Remove Win64:Malware-Gen from FF by resetting internet browser settings
2. Win64:Malware-Gen trojan automatic removal
   • Use Zemana Anti-malware to get rid of Win64:Malware-Gen trojan
   • Automatically remove Win64:Malware-Gen virus with Malwarebytes
   • Use AdwCleaner to remove Win64:Malware-Gen from browser

Manual Win64:Malware-Gen virus removal

These steps to get rid of Win64:Malware-Gen virus without any software are presented below. Be sure to carry out the step-by-step guidance completely to fully delete this Win64:Malware-Gen malware.

Remove suspicious software through the Windows Control Panel

We advise that you start the personal computer cleaning procedure by checking the list of installed software and remove all unknown or questionable software. This is a very important step, as mentioned above, very often the harmful software such as virus and browser hijacker infections may be bundled with free programs. Uninstall the unwanted applications can remove the intrusive ads or browser redirect.

1. If you are using Windows 8, 8.1 or 10 then click Windows button, next click Search. Type “Control panel”and press Enter.
2. If you are using Windows XP, Vista, 7, then click “Start” button and click “Control Panel”.
3. It will show the Windows Control Panel.
4. Further, press “Uninstall a program” under Programs category.
5. It will open a list of all apps installed on the personal computer.
6. Scroll through the all list, and remove dubious and unknown programs. To quickly find the latest installed apps, we recommend sort apps by date.

See more details in the video guidance below.

Fix affected browsers shortcuts

The Win64:Malware-Gen trojan that can cause multiple unwanted advertisements and pop ups, can hijack various Windows shortcuts on your desktop (most often, all web-browsers shortcut files), so in this step you need to check and clean them by removing the argument such as http://site.address/.

Click the right mouse button to a desktop shortcut which you use to start your internet browser. Next, choose the “Properties” option. Important: necessary to click on the desktop shortcut for the web browser which is re-directed to an annoying web site.

Further, necessary to look at the text which is written in the “Target” field. The Win64:Malware-Gen malware that can inject ads into the web pages that you are visiting can replace the contents of this field, which describes the file to be launch when you open your internet browser. Depending on the web-browser you’re using, there should be:

• Google Chrome: chrome.exe
• Opera: opera.exe
• Firefox: firefox.exe
• Internet Explorer: iexplore.exe

If you are seeing an unknown text such as “http://site.addres” which has been added here, then you should remove it, as displayed on the image below.

Next, click the “OK” button to save the changes. Now, when you start the browser from this desktop shortcut, it does not occur automatically redirect on an undesired web-site. Once the step is done, we recommend to go to the next step.

Delete unwanted Scheduled Tasks

If an unwanted web site opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and delete all the tasks that have been created by Win64:Malware-Gen.

Press Windows and R keys on the keyboard together. This shows a dialog box that titled with Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, as displayed on the screen below.

In the middle part you will see a list of installed tasks. Please choose the first task, its properties will be display just below automatically. Next, click the Actions tab. Pay attention to that it launches on your computer. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then get rid of this harmful task. If you are not sure that executes the task, check it through a search engine. If it’s a component of the adware, then this task also should be removed.

Having defined the task that you want to get rid of, then click on it with the right mouse button and choose Delete as displayed in the figure below.

Repeat this step, if you have found a few tasks that have been created by malicious programs. Once is done, close the Task Scheduler window.

Delete Win64:Malware-Gen from Internet Explorer

By resetting IE internet browser you revert back your web browser settings to its default state. This is first when troubleshooting problems that might have been caused by Win64:Malware-Gen trojan which can redirect your browser to various intrusive web pages.

First, run the IE, click ) button. Next, click “Internet Options” as displayed in the following example.

In the “Internet Options” screen select the Advanced tab. Next, press Reset button. The Internet Explorer will show the Reset Internet Explorer settings prompt. Select the “Delete personal settings” check box and click Reset button.

You will now need to reboot your machine for the changes to take effect. It will remove Win64:Malware-Gen trojan which can inject advertisements into the web pages that you are visiting, disable malicious and ad-supported web browser’s extensions and restore the Internet Explorer’s settings like homepage, new tab page and default search provider to default state.

Remove Win64:Malware-Gen from Chrome

If your Google Chrome web-browser is redirected to an annoying web page, it may be necessary to completely reset your internet browser program to its default settings.

Open the Chrome menu by clicking on the button in the form of three horizontal dotes (). It will open the drop-down menu. Choose More Tools, then click Extensions.

Carefully browse through the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following tutorial: Remove Chrome extensions installed by enterprise policy otherwise, just go to the step below.

Open the Chrome main menu again, click to “Settings” option.

Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as displayed in the figure below and press the “Reset settings to their original defaults” button.

Confirm your action, press the “Reset” button.

Remove Win64:Malware-Gen from FF by resetting internet browser settings

Resetting your Firefox is basic troubleshooting step for any issues with your web-browser application, including the redirect to undesired web sites.

Click the Menu button (looks like three horizontal lines), and click the blue Help icon located at the bottom of the drop down menu as shown on the screen below.

A small menu will appear, click the “Troubleshooting Information”. On this page, click “Refresh Firefox” button as on the image below.

Follow the onscreen procedure to restore your FF browser settings to its original state.

Win64:Malware-Gen trojan automatic removal

Run malware removal utilities to remove Win64:Malware-Gen virus automatically. The freeware tools specially developed for hijackers, adware and other potentially unwanted applications removal. These utilities can get rid of most of trojan from Firefox, Chrome, Microsoft Internet Explorer and MS Edge. Moreover, it can remove all components of adware from Windows registry and system drives.

Use Zemana Anti-malware to get rid of Win64:Malware-Gen trojan

We advise you to run the Zemana Anti-malware which are completely clean your personal computer of Win64:Malware-Gen virus which can give a remote malicious hacker access to your PC system. Moreover, the tool will help you to remove potentially unwanted programs, malicious software, toolbars and hijacker infections that your personal computer can be infected too.

Visit the following page to download the latest version of Zemana for Microsoft Windows. Save it to your Desktop.

When the download is complete, close all software and windows on your computer. Open a directory in which you saved it. Double-click on the icon that’s called Zemana.AntiMalware.Setup as displayed below.

When the setup starts, you will see the “Setup wizard” which will help you set up Zemana Anti Malware on your personal computer.

Once installation is finished, you will see window as displayed on the image below.

Now click the “Scan” button for scanning your computer for the Win64:Malware-Gen trojan that can give a remote malicious hacker access to your PC system. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your personal computer and the speed of your system. While the Zemana Free application is scanning, you can see how many objects it has identified as threat.

When that process is finished, a list of all items found is created. Next, you need to click “Next” button.

The Zemana will get rid of Win64:Malware-Gen virus that can display a large amount of intrusive popups and move items to the program’s quarantine.

Automatically remove Win64:Malware-Gen virus with Malwarebytes

Get rid of Win64:Malware-Gen manually is difficult and often the trojan is not completely removed. Therefore, we suggest you to run the Malwarebytes Free which are completely clean your PC. Moreover, the free program will help you to get rid of malicious software, PUPs, toolbars and hijacker infections that your PC system may be infected too.

Visit the following page to download MalwareBytes. Save it on your Windows desktop.

Once the download is finished, run it and follow the prompts. Once installed, the MalwareBytes Free will try to update itself and when this task is finished, press the “Scan Now” button for checking your personal computer for the Win64:Malware-Gen malware that can send information about your computer to a remote malicious hacker. This procedure can take some time, so please be patient. While the MalwareBytes Anti-Malware application is checking, you may see count of objects it has identified as threat. In order to remove all threats, simply press “Quarantine Selected” button.

The MalwareBytes is a free program that you can use to delete all detected folders, files, services, registry entries and so on. To learn more about this malware removal utility, we advise you to read and follow the steps or the video guide below.

Use AdwCleaner to remove Win64:Malware-Gen from browser

AdwCleaner is a portable tool which scans for and uninstalls undesired software like hijacker infections, adware, toolbars, other internet browser extensions and other malicious software. It scans your computer for Win64:Malware-Gen malware that can record your keystrokes and the web pages you visit and creates a list of threats marked for removal. AdwCleaner will only uninstall those undesired software that you wish to be removed.

Download AdwCleaner from the following link. Save it on your Desktop.

After downloading is finished, open the directory in which you saved it and double-click the AdwCleaner icon. It will launch the AdwCleaner tool and you will see a screen as shown on the image below. If the User Account Control dialog box will ask you want to start the application, click Yes button to continue.

Next, press “Scan” .AdwCleaner program will scan through the whole PC system for the Win64:Malware-Gen malware that can cause multiple undesired advertisements and popups. While the utility is scanning, you can see how many objects and files has already scanned.

After the system scan is done, AdwCleaner will display a scan report as displayed on the screen below.

Review the report and then click “Clean” button. It will open a dialog box. Click “OK” button. The AdwCleaner will remove Win64:Malware-Gen malware which can record your keystrokes and the pages you visit. Once the clean up is finished, the tool may ask you to reboot your computer. After restart, the AdwCleaner will open the log file.

All the above steps are shown in detail in the following video instructions.

Run AdBlocker to stay safe online

We suggest to install an ad-blocking application which can block undesired web-pages. The ad blocker utility like AdGuard is a program which basically removes advertising from the World Wide Web and blocks access to malicious sites. Moreover, security experts says that using ad-blocking programs is necessary to stay safe when surfing the Web.

Installing the AdGuard ad blocking program is simple. First you will need to download AdGuard by clicking on the link below. Save it directly to your MS Windows Desktop.

Once the downloading process is finished, double-click the downloaded file to run it. The “Setup Wizard” window will show up on the computer screen as shown on the image below.

Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick tutorial as on the image below.

Click “Skip” button to close the window and use the default settings, or press “Get Started” to see an quick tutorial which will assist you get to know AdGuard better.

Each time, when you start your PC, AdGuard will run automatically and stop pop up ads, as well as other malicious or misleading web-pages. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.

How to avoid setup of Win64:Malware-Gen malware

In many cases the malware spreads bundled with various free software, as a bonus. Therefore it’s very important at the stage of installing apps downloaded from the Internet carefully review the Terms of use and the License agreement, as well as to always select the Advanced, Custom or Manual installation mode. In this mode, you can turn off all unwanted add-ons, including this virus, which will be installed along with the desired program. Of course, if you uninstall the free applications from your PC, the malware will not be removed automatically. Therefore, in order to remove Win64:Malware-Gen virus from the Windows OS you need to follow the step by step instructions above.

To sum up

Now your system should be clean of the Win64:Malware-Gen trojan that can display tons of unwanted popups. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted pop up advertisements and undesired malicious web-sites) and Zemana Anti Malware (ZAM) (to periodically scan your computer for new trojans and other malicious software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.

If you are still having problems while trying to remove Win64:Malware-Gen virus from the Mozilla Firefox, Chrome, IE and Edge, then ask for help in our Spyware/Malware removal forum.