The creativesrv.com ads should not be underestimated, because the reason for their appearance within your web-browser is penetration an ‘ad-supported’ software (also known as adware) into your computer. It can bring a security risk to your PC. So, do not ignore it! Of course, the creativesrv.com is just a web page, but the adware uses it to open intrusive and annoying ads, even without your permission and desire to see it. The unwanted ads can be just the beginning, because your personal computer is hijacked by dangerous software, so the amount of pop-up ads in the future may increase. Its appearance will prevent you normally browse the pages, and more, can lead to crash the web-browser.
http://creativesrv.com/apu2.php? …
The adware usually affects only the Chrome, Firefox, IE and MS Edge by changing the browser’s settings or installing a dangerous extensions (addons). Moreover, possible situations, when any other web browsers will be affected too. The ‘ad-supported’ software will perform a scan of the personal computer for internet browser shortcuts and modify them without your permission. When it infects the web browser shortcuts, it will add the argument like ‘http://site.address’ into Target property. So, each time you run the web-browser, you will see an unwanted creativesrv.com page.
The adware may insert lots of ads directly to the sites that you visit, creating a sense that the ads has been added by the creators of the web site. Moreover, a legal advertising links may be replaced on the fake advertisements, that will offer to download and install various unnecessary and harmful programs. Moreover, the ad supported software has the ability to collect lots of personal information about you (your ip address, what is a web page you are viewing now, what you are looking for on the Web, which links you are clicking), which can later transfer to third parties.
Instructions, which is shown below, will allow you to clean your system from the ‘ad-supported’ software as well as remove creativesrv.com unwanted advertisements from the Chrome, Mozilla Firefox, Internet Explorer and Edge and other web-browsers.
How does creativesrv.com ads get installed onto system
Just as the beginning of this post, if you have ever seen the creativesrv.com web page appear in your web-browser, it means your computer has been infected with the adware. Most often ad supported software is bundled with free applications. So, think back, have you ever download and run any free applications? Because most users, in the Setup Wizard, simply click the Next button and do not read any information such as ‘Terms of use’ and ‘Software license’. This leads to the fact that the machine is infected, the web browser’s configured to display lots of the creativesrv.com unwanted ads. Even removing the free applications that contains this ad supported software, the annoying advertisements does not disappear. Therefore, you must follow the step-by-step instructions below to clean your personal computer from the adware and thereby delete creativesrv.com ads.
How to manually remove creativesrv.com ads
The following instructions is a step-by-step guide, which will help you manually delete creativesrv.com pop-up ads from the Google Chrome, Firefox, MS Edge and Microsoft Internet Explorer.
- Uninstall suspicious and unknown software by using Windows Control Panel
- Remove creativesrv.com ads from Firefox
- Remove creativesrv.com pop-up ads from Google Chrome
- Get rid of creativesrv.com advertisements from Internet Explorer
- Disinfect the browser’s shortcuts to remove creativesrv.com redirect
- Get rid of unwanted Scheduled Tasks
Remove suspicious and unknown software by using Windows Control Panel
First, you should try to identify and remove the program that causes the appearance of annoying ads and web-browser redirect to unwanted web-pages, using the ‘Uninstall a program’ which is located in the ‘Control panel’.
Windows 8, 8.1, 10
, then click Search 
. Type ‘Control panel’and press Enter like below. 
When the ‘Control Panel’ opens, click the ‘Uninstall a program’ under Programs category as shown in the figure below. 
You will see the ‘Uninstall a program’ panel like below. 
Very carefully look around the entire list of installed programs. Most likely, one or more of them are responsible for the web browser redirect to annoying creativesrv.com pop-ups. If you have many programs installed, you can help simplify the search of malicious applications by sort the list by date of installation. Once you have found a suspicious, unwanted or unused application, right click to it and press ‘Uninstall’.
Windows XP, Vista, 7
When the Windows ‘Control Panel’ opens, you need to click ‘Uninstall a program’ under ‘Programs’ like below. 
You will see a list of applications installed on your machine. We recommend to sort the list by date of installation to quickly find the programs that were installed last. Most likely they responsibility for the appearance of unwanted popup ads and internet browser redirect. If you are in doubt, you can always check the program by doing a search for her name in Google, Yahoo or Bing. When the program, you need to uninstall, is found, simply click on its name, and then press ‘Uninstall’ as on the image below. 
Remove creativesrv.com ads from Firefox
If the FF settings have been modified by the ad supported software, then resetting it to the default state can help you to get rid of the reroute onto creativesrv.com page.
First, launch the Firefox and click 
button. It will show the drop-down menu on the right-part of the browser. Next, press the Help button (
) like below.
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser address bar and press Enter. It will open the “Troubleshooting Information” page as on the image below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
It will show the confirmation prompt, click the “Refresh Firefox” button. The Firefox will begin a task to fix your problems that caused by the ad supported software. Once it’s complete, click the “Finish” button
Remove creativesrv.com pop-up ads from Google Chrome
Open the Google Chrome menu by clicking on the button in the form of three horizontal stripes (). It opens the drop-down menu. Next, click the “Settings” option.
Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as shown on the screen below and click the “Reset settings” button.
Confirm your action, click the “Reset” button.
Get rid of creativesrv.com advertisements from Internet Explorer
First, start the IE, then click the button in the form of gear (
). It will open the Tools drop-down menu as shown on the screen below. Next, click the “Internet Options”.
In the Internet Options window click on the Advanced tab, then click the Reset button. The IE will display the “Reset Internet Explorer settings” window as shown in the figure below. Select the “Delete personal settings” check box, then press on “Reset” button.
You will now need to restart your PC for the changes to take effect.
Disinfect the browser’s shortcuts to remove creativesrv.com redirect
When installed, the adware may add an argument similar “http://site.address” into the Target property of the desktop shortcut for the Google Chrome, FF, Internet Explorer and MS Edge. Due to this, every time you launch the browser, it will display the creativesrv.com annoying web-site.
Right click on the browser’s shortcut, click Properties option. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text which begins with “http://”. Remove it or everything after .exe. An example, for Google Chrome you should remove everything after chrome.exe.
Next, click OK to save changes. You need to clean all web-browser’s shortcuts. So, repeat this step for the Firefox, Chrome, Internet Explorer and Microsoft Edge.
Get rid of unwanted Scheduled Tasks
If the unwanted creativesrv.com page opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and remove all the tasks that have been created by ‘ad-supported’ application.
Press Windows and R keys on the keyboard together. This shows a dialog box that titled with Run. In the text field, type “taskschd.msc” (without the quotes) and press OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, like below.
Task scheduler
In the middle part you will see a list of installed tasks. Select the first task, its properties will be display just below automatically. Next, click the Actions tab. Pay attention to that it launches on your system. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then you need remove it. If you are not sure that executes the task, check it through a search engine. If it’s a component of the malicios application, then this task also should be removed.
Having defined the task that you want to remove, then click on it with the right mouse button and select Delete as shown in the following image.
Delete a task
Repeat this step, if you have found a few tasks that have been created by ‘ad-supported’ program. Once is done, close the Task Scheduler window.
Get rid of creativesrv.com advertisements automatically
You can remove creativesrv.com advertisements automatically with a help of Malwarebytes Free. We recommend this free malware removal utility because it can easily delete adware, browser hijackers, potentially unwanted software and toolbars with all their components such as files, folders and registry entries.
Download Malwarebytes Free on your PC system from the link below. Save it on your Desktop.
327224 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020
Once the download is finished, close all windows on your PC system. Further, open the file named mb3-setup. If the “User Account Control” dialog box pops up as shown below, click the Yes button.
It will display the “Setup wizard” that will allow you install Malwarebytes on the personal computer. Follow the prompts and do not make any changes to default settings.
When the setup is complete successfully, press Finish button. Then Malwarebytes will automatically start and you can see its main window as shown below.
Next, click the “Scan Now” button to begin checking your personal computer for the malware and ‘ad-supported’ software that cause the creativesrv.com advertisements. When a threat is found, the number of the detected objects will change accordingly. Wait until the the scanning is complete. Please be patient.
Once the scanning is complete, you can check all threats detected on your system. Make sure all entries have “checkmark” and click “Quarantine Selected” button.
The Malwarebytes will begin removing malware and adware that cause creativesrv.com redirect. Once the disinfection is finished, you may be prompted to reboot your system. I recommend you look at the following video, which completely explains the process of using the Malwarebytes to delete adware and other dangerous programs.
How to block creativesrv.com pop-up ads
To increase your security and protect your machine against new unwanted advertisements and malicious pages, you need to use an application that blocks access to malicious ads and pages. Moreover, the program can block the open of intrusive advertising, that also leads to faster loading of web-pages and reduce the consumption of web traffic.
- Download AdGuard program from the following link.
Adguard download
26883 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018
- Once the downloading process is finished, start the downloaded file. You will see the “Setup Wizard” window. Follow the prompts.
- Once the installation is complete, click “Skip” to close it and use the default settings, or press “Get Started” to see a quick tutorial which will allow you get to know AdGuard better.
- In most cases, the default settings are enough and you do not need to change anything. Each time, when you run your personal computer, AdGuard will launch automatically and block advertisements, creativesrv.com redirects, as well as other dangerous or misleading web pages. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which is located on your Windows desktop.
Remove creativesrv.com pop-up ads and malicious extensions with AdwCleaner.
If MalwareBytes Anti-malware cannot remove the unwanted creativesrv.com advertisements from the Google Chrome, Internet Explorer, Mozilla Firefox and MS Edge, then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for adware, browser hijackers, PUPs and toolbars.
Download AdwCleaner using the link below.
225612 downloads
Version: 8.4.1
Author: Xplode, MalwareBytes
Category: Security tools
Update: October 5, 2024
When downloading is complete, open the directory in which you saved it. Double click the AdwCleaner icon. Once this tool is launched, you will see a screen such as below.
Now, click the “Scan” button for scanning your machine for the malicious extensions and ad-supported software which opens ads from creativesrv.com web-page. When it has finished scanning your system, it will open a scan report as shown below.
Review the report and then press “Clean” button. It will show a prompt. Click “OK”. Once the clean-up is finished, AdwCleaner may ask you to restart your machine.
Look at the following video, which completely explains the procedure of using the AdwCleaner to remove ‘ad-supported’ software, browser hijackers and other dangerous programs.
Finish words
Now your PC should be clean of the creativesrv.com pop-up ads. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted popup ads and annoying dangerous web-pages) and Malwarebytes (to periodically scan your personal computer for new malware and ad supported software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.
If you are still having problems while trying to remove creativesrv.com pop-ups from your PC system, then ask for help in our Spyware/Malware removal forum.
