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Remove “Interstitial Information” pop-up ads [Chrome, Firefox, IE]

Myantispyware team December 2, 2016    

If you’re seeing small Interstitial Information pop-up in the lower right corner that appears on some web pages, then your PC system is infected with ad supported software (also known as adware). The adware is one of the most annoying type of malware floating around the Net: an attack generates lots of unwanted advertising links within a user internet browser’s screen. A lot of people have fallen victim to these kinds of attacks, looking the World Wide Web in hopes of finding steps on how to get rid of annoying advertisements. Now, computer geeks and Myantispyware lab have teamed up to create a free guide that help users remove “Interstitial Information” pop-ups for free.

Interstitial Information pop-up

The ad supported software can change the settings of the Google Chrome, Mozilla Firefox, Internet Explorer and Edge, but often that a dangerous software such as this can also infect all types of browsers by changing their desktop shortcuts. Thus forcing the user each time launch the web-browser to see Interstitial Information unwanted advertising links.

The adware is not a virus, but the virus behaves similarly. As a rootkit hides in the system, alters browser settings and blocks them from changing. Also the ad supported software can install additional internet browser extensions, addons and modules that will inject ads within the Internet Explorer, Chrome, Firefox and Microsoft Edge’s screen. Moreover, the adware may install a browser hijacker that once started, will modify the web-browser’s home page and search engine. And finally, the ad supported software can collect a wide variety of personal information such as what pages you are opening, what you are looking for the Net and so on. This information, in the future, may be transferred to third parties.

We suggest you to remove adware and clean your PC from “Interstitial Information” advertising links as quickly as possible, until the presence of the ad supported software has not led to even worse consequences. You need to follow the guide below that will allow you to completely uninstall the redirect to Interstitial Information annoying web-site, using only the built-in Windows features and a few of specialized free tools.

How does “Interstitial Information” advertising links get installed onto system

The adware usually come bundled with free applications that downloaded from the Internet. Which means that you need to be proactive and carefully read the Terms of use and the License agreement properly. For the most part, the adware will be clearly described, so take the time to carefully read all the information about the program that you download off the Net and want to install on your computer. In the Setup wizard, you should choose the Advanced, Custom or Manual installation mode to control what components and additional programs to be installed, otherwise you run the risk of infecting your system with an infection like the adware that generates a huge number of Interstitial Information advertising.

How to manually remove Interstitial Information ads

The simple answer is right here on this page. We have put together simplicity and efficiency. It will allow you easily to clean your system of adware. Moreover, you can choose manual or automatic removal method. If you are familiar with the personal computer then use manual removal, otherwise use the free anti-malware tool designed specifically to remove adware that causes unwanted Interstitial Information . Of course, you can combine both methods. Read this manual carefully, bookmark or print it, because you may need to close your web-browser or reboot your PC system.

  1. Remove suspicious and unknown software by using Windows Control Panel
  2. Disinfect the browser’s shortcuts to remove Interstitial Information redirect
  3. Remove Interstitial Information advertisements from Chrome
  4. Get rid of Interstitial Information advertisements in FF
  5. Get rid of Interstitial Information popup ads in Internet Explorer

If you are using an Apple computer running Mac OS, then use the following instructions How to delete virus, pop-ups, advertising banners on Mac

Remove suspicious and unknown software by using Windows Control Panel

We recommend that you start the computer cleaning process by checking the list of installed programs and remove all unknown or suspicious applications. This is a very important step, as mentioned above, very often the malicious software such as adware and browser hijackers may be bundled with free programs. Uninstall the unwanted software may remove the unwanted ads or internet browser redirect to unknown or annoying sites.

Windows 8, 8.1, 10

Press Windows key windows key, then click Search windows search. Type “Control panel”and press Enter.

Windows XP, Vista, 7

Click “Start” and select “Control Panel”.
It will open the Windows Control Panel as shown below. windows control panel.jpg

Click “Uninstall a program” ControlPanel Uninstall It will show a list of all programs. Scroll through the all list, and remove any suspicious and unknown programs. To quickly find the latest installed software, we recommend sort applications by date in the Control panel.

Disinfect the browser’s shortcuts to remove Interstitial Information redirect

Click the right mouse button to a desktop shortcut which you use to start your browser. Next, select the “Properties” option. Important: necessary to click on the desktop shortcut for the browser which is redirected to the Interstitial Information or other unwanted web page.

Further, necessary to look at the text which is written in the “Target” field. The adware can replace the contents of this field, which describes the file to be run when you launch your browser. Depending on the browser you are using, there should be: Google Chrome: chrome.exe, Opera: opera.exe, Firefox: firefox.exe, Internet Explorer: iexplore.exe. If you are seeing an unknown text like “http://site.address” that has been added here, then you should remove it, as shown on the screen below. clean a shorcut Click the “OK” button to save the changes. Now, when you start the browser from this desktop shortcut, it does not occur automatically redirect on the Interstitial Information web-site or any other annoying web-pages that is advertised by the ad supported software. Once the step is finished, we recommend to go to the next step.

Remove Interstitial Information advertisements from Chrome

Open the Chrome menu by clicking on the button in the form of three horizontal stripes (google chrome menu button). It opens the drop-down menu. Click to Settings option. chrome drop-down menu Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as shown below and click on the Reset settings button. chrome advanced settings Confirm your action, click on the Reset button.

Get rid of Interstitial Information advertisements in FF

Open the FF menu by clicking on the button in the form of three horizontal stripes (Firefox menu button). It opens the drop-down menu. Click on the Help button (FF help button). Firefox settings menu In the Help menu click on the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button. FFx troubleshooting info window Confirm your action. Click on the “Refresh Firefox”.

Get rid of Interstitial Information popup ads in Internet Explorer

Run IE, press internet explorer tools menu icon. Click “Internet Options” as shown below. reset internet explorer tools menu In the “Internet Options” screen select the Advanced tab. Next press Reset button. The Internet Explorer will open the Reset Internet Explorer settings prompt. Select the “Delete personal settings” check box and press Reset button. reset internet explorer settings You will now need to restart your computer for the changes to take effect. It will restore the IE’s settings to default state, disable ad-supported browser’s extensions and remove the redirect to the Interstitial Information annoying web site.

Remove “Interstitial Information” popup ads with MalwareBytes Anti-malware

Remove Interstitial Information ads manually is difficult and often the ad supported software is not completely removed. Therefore, we recommend you to use the MalwareBytes Anti-malware Free that are completely clean your PC. The MalwareBytes Anti-malware is a reputable malware removal program. It can automatically detect and remove the ad supported software of the your computer. Moreover, this free application will help you to get rid of browser hijackers, malware and toolbars that your computer may be infected too. You can follow the step-by-step guide below to get rid of the Interstitial Information annoying pop-up ads completely.

Download MalwareBytes Anti-malware (MBAM) from the link below.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
327294 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

Once downloaded, close all software and windows on your PC. Open a directory in which you saved it. Double-click on the icon that named mbam-setup like below.
Malwarebytes Anti-Malware setup file icon
When the installation starts, you will see the “Setup wizard” that will help you install MalwareBytes Anti-malware on your system.
Malwarebytes Anti-Malware installation
Once installation is complete, you will see window as shown on the screen below.
Malwarebytes scan now
Now click on the “Scan Now” button to begin scanning your system for the adware which causes the unwanted Interstitial Information pop-ups. This task can take some time, so please be patient.
Malwarebytes scan results
When the scan is finished, make sure all entries have “checkmark” and click “Remove Selected” button. The MalwareBytes Anti-malware will start removing the adware related files, folders, registry keys. Once disinfection is finished, you may be prompted to Restart.

Block Interstitial Information pop-ups and other annoying sites

To increase your security and protect your personal computer against new annoying ads and malicious pages, you need to use program that blocks access to malicious advertisements and pages. Moreover, the software can block the display of intrusive advertising, which also leads to faster loading of sites and reduce the consumption of web traffic.

Download AdGuard program using the following link.

Adguard
Adguard download
26904 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018

After the download is complete, run the downloaded file. You will see the “Setup Wizard” screen as shown below.
adguard installer
Follow the prompts. After installation is complete, you will see a window as shown in the figure below.
adguard installation is competed
You can click “Skip” to close the installation program and use the default settings, or press “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.
In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your PC, AdGuard will run automatically and block pop-up ads, as well as other dangerous or misleading web-sites. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which is located on your Windows desktop.

Get rid of Interstitial Information and malicious extensions with AdwCleaner.

If MalwareBytes Anti-malware cannot remove the annoying “Interstitial Information” pop-up within the Google Chrome, Mozilla Firefox, Internet Explorer and Edge, then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for adware, browser hijackers, PUPs, toolbars. Also you can ask for help our Myantispyware team below.

Download AdwCleaner from the link below.

AdwCleaner
AdwCleaner download
225638 downloads
Version: 8.4.1
Author: Xplode, MalwareBytes
Category: Security tools
Update: October 5, 2024

Once finished, open a directory in which you saved it. You will see a icon like below.
adwcleaner icon
Double click the AdwCleaner desktop icon. Once this tool is started, you will see a screen like below.
adwcleaner screen
Press “Scan” button to perform a system scan for malicious extensions and the ad supported software which opens the “Interstitial Information” ads. Once AdwCleaner has finished, it will show a scan report as shown below.
AdwCleaner detects istartsurf
Review the report and then click “Cleaning” button. It will display a prompt.
adwcleaner prompt
Click “OK”. When the cleaning process is finished, AdwCleaner may ask you to reboot your computer.
adwcleaner reboot
When your PC system is started, you will see an AdwCleaner log.
adwcleaner report

How to ask for help the Myantispyware team

If you are seeking a help for “Interstitial Information” pop-up removal then follow these steps.

  1. Download HijackThis from the link below and save it to your Desktop.
    HijackThis
    HijackThis download
    5007 downloads
    Version: 2.0.5
    Author: OpenSource
    Category: Security tools
    Update: November 7, 2015
  2. Double-click on the HijackThis icon, and click the button labeled “Do a system scan only”.
  3. Once the scan is complete, the scan button will read “Save log”, click it. Save this log to your desktop

Create a Myantispyware account here. Once you’ve registered, check your e-mail for a confirmation link, and confirm your account. After that, login.

  • Copy and paste the contents of the HijackThis log into your post. If you are posting for the first time, please start a new thread by using the “New Topic” button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately.
  • Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem.

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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