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How to remove Total Security (Uninstall instructions)

Myantispyware team March 21, 2009    

Total Security is a rogue antispyware program that a new version of widely spread rogue named as Antivirus 360. Like his brother and another fake security programs, Total Security uses fake alerts and false positives to trick you into buying the rogue. The rogue usually installed itself onto your computer without your permission, through the use trojans. Some days ago another rogue with the same name have been found. Read the article: How to remove Total Security 2009.

When installed, Total Security configures itself to run automatically every time, when you start your computer. Once running, it will scan your computer and list a large amount of infections, but all of these infections are fake, so you can safely ignore them.

TotalSecurity
Total Security

While Total Security is running you will be shown nag screens, fake security notifications from Windows task and a fake Windows Security Center called Protection Center that will recommend you register Total Security. Instead of doing so, use these free instructions below to remove Total Security and any associated malware from your computer.

Symptoms in a HijackThis Log.

Variant 1:
O2 – BHO: &Research – {D263FA6D-84CC-48A8-9AF6-C664362B7A5B} – C:\WINDOWS\system32\winsource.dll
O4 – HKCU\..\Run: [12840894984709702141078366734454] C:\Program Files\TSC\tsc.exe

Variant 2:
O2 – BHO: &IE Help – {35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC} – C:\WINDOWS\system32\iehelpmod.dll
O4 – HKCU\..\Run: [TS] C:\Program Files\TS\tsc.exe

Use the following instructions to remove Total Security

1. Remove Total Security files.
Total Security can terminate antispyware software, so that you must remove Total Security files before start a cleaning process.

a)Automatically, using Avenger.

  • Download Avenger from here and unzip to your desktop.
  • Run Avenger, copy,then paste the following text in Input script Box:

    Files to delete:
    %windir%\system32\winsource.dll
    %windir%\system32\iehelpmod.dll

    Folders to delete:
    %ProgramFiles%\TSC
    %ProgramFiles%\TS

    Then click on ‘Execute’.

  • You will be asked Are you sure you want to execute the current script?. Click Yes.
  • You will now be asked First step completed — The Avenger has been successfully set up to run on next boot. Reboot now?. Click Yes.
  • Your PC will now be rebooted.

b) Manually.

  • Reboot your computer in the Safe mode. Read the article: How to reboot computer in the Safe mode.
  • Remove %windir%\system32\winsource.dll and %windir%\system32\iehelpmod.dll files, where %windir% is a Windows home folder (typically C:\Windows).
  • Remove %programfiles%\TSC and %programfiles%\TS folders, where %programfiles% is a default Program Files folder (typically C:\Program Files).
  • Reboot your computer in the normal mode.

2. Remove Total Security associated malware.

  • Download MalwareBytes Anti-malware (MBAM). Close all programs and Windows on your computer.
  • Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select “Perform Quick Scan”, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

Note: if you need help with the instructions, then post your questions in our Spyware Removal forum.

Total Security creates the following files and folders.

%programfiles%\TSC
%programfiles%\TSC\tsc.exe
%windir%\system32\winsource.dll
%userprofile%\Application Data\Microsoft\Internet Explorer\Quick Launch\TSC.lnk
%userprofile%\Desktop\TSC.lnk
%userprofile%\Start Menu\TSC
%userprofile%\Start Menu\TSC\Help.lnk
%userprofile%\Start Menu\TSC\Registration.lnk
%userprofile%\Start Menu\TSC\TSC.lnk
%programfiles%\Common Files\System\Uninstall
%programfiles%\Common Files\System\Uninstall\Uninstall TSC.lnk

Total Security creates the following registry keys and values

HKEY_CLASSES_ROOT\CLSID\{35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc}
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc}
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ts

Note: %windir% is a Windows home folder (typically C:\Windows), %programfiles% is a default Program Files folder (typically C:\Program Files).

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

43 Comments

  1. Brett
    ― April 17, 2009 - 3:33 pm  Reply

    I tried everything until I tried the Total Security removal hints above. Hours I put into it. I was about to give up and tried this and it worked!!!!!!!!!!!!!!!!!!!!!!!

    Thanks a million

  2. Annemette
    ― August 8, 2009 - 8:12 am  Reply

    Yep, this actually did the trick for me as well… After MANY frustrations 😉
    Thanx a lot!

  3. carol
    ― August 15, 2009 - 2:04 pm  Reply

    after some one instoled total security on my computer it got a virus i want it removed i cant do nothng with my cumputer i need your help to get it off

  4. Peter
    ― August 15, 2009 - 10:09 pm  Reply

    This worked perfectly. I am glad I checked for info first or I would have wasted a lot of time and energy on this problem. Thanks a lot.

  5. Patrik
    ― August 15, 2009 - 11:36 pm  Reply

    carol, try follow these steps: http://www.myantispyware.com/2009/08/15/how-to-remove-total-security-2009-uninstall-instructions/

  6. travis
    ― August 16, 2009 - 11:33 pm  Reply

    whenever i try and open avenger on windows running normally total security doesnt let me open it. it doesnt let me open anything except internet explorer. 🙁 what should i do?

  7. Patrik
    ― August 17, 2009 - 4:29 am  Reply

    travis, please read my previous comment.

  8. Herman
    ― August 17, 2009 - 3:45 pm  Reply

    Didn’t help at all, winsource.dll isn’t even on my computer and this malware is still here

  9. Pieter
    ― August 20, 2009 - 9:20 am  Reply

    I tried the steps above with the use of Avenger but there arnt any files like winsource.dll and TSC on my system. So Avenger couldnt exeucute the scripts. I tried several removers and cleaners but cant get rid of this pain in the …
    Any idees?

  10. Patrik
    ― August 23, 2009 - 9:18 pm  Reply

    Pieter, try to use these steps:
    http://www.myantispyware.com/2009/08/15/how-to-remove-total-security-2009-uninstall-instructions/

  11. A.K.
    ― August 26, 2009 - 12:37 am  Reply

    Pieter try dpoing a search for “total security” first and deleting all the files that are associated from total security and remove them from your trash bin too. Then run avenger. Thats what I did and it worked perfectly.

  12. Matt
    ― August 29, 2009 - 3:43 am  Reply

    Hi Guys/Girls
    Im having real trouble with Total Security.

    I downloaded Spyware Doctor but TS just blocks it right when I try and remove the problems found.

    I’ve been through the manual steps here as well as those offered on other websites and am having problems.

    1. When I search (manually in safe mode, following the exact instructions) for winsource.dll and TSC folder, they simply are not there.

    2. When looking for the processes suggested elsewhere, they are not in the list either.

    Im hesitant to download the suggested Avenger or MBAM as it is yet another download to go with the ones that already do nothing.

    I’ve done a search of the C&D drives for Total Security and nothing has come up.

    Please help!

    Thanks

  13. Matt
    ― August 29, 2009 - 3:57 am  Reply

    OK, quick update, I downloaded Malwarebytes on another computer and it is currently running on the infected one.
    Will report back when finished (that’s if the pesky computer hasnt been tossed out the window first!)

  14. Patrik
    ― August 29, 2009 - 4:40 am  Reply

    Matt, probably your computer with Total Security 2009, try the instruction – http://www.myantispyware.com/2009/08/15/how-to-remove-total-security-2009-uninstall-instructions/

  15. Matt
    ― August 29, 2009 - 5:58 am  Reply

    Many thanks Patrick
    MBAM seems to have fixed it but I have tis page bookmarked.
    Great Job!
    Thanks

  16. Robin
    ― September 9, 2009 - 10:01 pm  Reply

    IT WORKED!!! Ohhhhhh my god, thank you, IT WORKED!! I spent the better part of my day trying to get rid of this Total Security shite. A million thanks wouldn’t be sufficient. Thank you sooooooooooooo much!

  17. Search
    ― September 18, 2009 - 4:26 am  Reply

    thank you.. it worked. there is no winsource.dll in my system folder. but I did delete all TSC files following the instructions. removed all temp files and then tried to uninstall the total security… It worked………. thank you

  18. Narayan
    ― September 19, 2009 - 6:10 am  Reply

    there are not any files listed above. anyway thanks

  19. Kevin
    ― September 20, 2009 - 7:30 am  Reply

    Hi, thank you, thank you, thank you and thank you again. Avenger worked first time on my Notebook.

    Thanks for sharing.

  20. Lynn
    ― September 20, 2009 - 12:08 pm  Reply

    Ok guys, after so many suggestions, I tried by doing it myself. TSC wasn’t letting me download any spyware removal – it’s hardly let me search the internet!

    Alright You have to find the day that Total Security was installed on your computer. Try searching for it from your start menu you – “Total Security” and make sure you’re searching in hidden files also.

    When it pops up, just go up to your views icon and select details. This will show you the dates something was modified or install.

    One you’ve found the date, go into MY COMPUTER and click on your main drive (mine was C:). Make sure you select the details option under views from your toolbar above. Keep following each file that has a modified/created date of the date Total Security was installed on your computer.

    I continued to follow mine and I ended up my COMMON FILES under PROGRAM FILES. So far, looking at everyone elses suggections, Total Security installs under a bunch of different files and is rarely the same one. So someone elses experience with the stupid thing might not resemble yours but it will cause the same problems!!!

    I hope this helps!
    Lynn

  21. Lynn
    ― September 20, 2009 - 12:11 pm  Reply

    Sorry forgot to add from above:

    I followed mine until I found an UNINSTALL icon from Total Security. I double clicked and it uninstalled everything from TSC.

  22. C.K.
    ― September 20, 2009 - 3:44 pm  Reply

    Thanks for the instructions. The key seemed to be renaming the downloaded HijackThis as explorer.exe.

    Also note that the file names shown in the HijackThis log could be variations on HKCU.

    Big relief!!

  23. Susan
    ― September 20, 2009 - 6:11 pm  Reply

    Tried a)Automatically, using Avenger– after reboot I got message \

  24. Susan
    ― September 20, 2009 - 6:13 pm  Reply

    after reboot got message “no rootkits found” Help

  25. travis
    ― September 21, 2009 - 11:49 pm  Reply

    hey all,

    thanks for the help. i seem to have been able to rid this thing on start up and i no longer see a quick launch icon.

    however in add/remove programs i still see a total security icon however it doesn’t have the icon as a shield. is there anything i can do to get it out of there and can i consider it gone if it is still there?

  26. travis
    ― September 22, 2009 - 12:02 am  Reply

    ahhh, nevermind.

    just a left over. double clicked on it and it uninstalled the icon

  27. I_Hate_Total_Security
    ― September 24, 2009 - 8:09 am  Reply

    Hi guys, just like you all I don’t like Total Security, and here is an easy way to get rid of it,
    1. Click the “START” button
    2. Click “SEARCH”
    3. Enter: C:\Program Files\Common Files\TSUninstall\Uninstall.lnk
    Hope this works for all of you, it did for me!

  28. bonnie
    ― September 24, 2009 - 8:05 pm  Reply

    If you have more than one user on your computer, go to the user that was not on at the time of infection and run your virus scan. Total Security was not even present on my user screen as it was on my husbands. Gone in a few moments.

  29. Gera
    ― September 25, 2009 - 2:54 pm  Reply

    Hello, I have the Total Security virus on my computer. I cannot go to the Internet or open files from the flash drive. How do I remove the virus since I cannot install the software to remove. Could I put on a CD and run from the CD mode first?

  30. ravi
    ― September 26, 2009 - 2:54 am  Reply

    the below uninstall option work. Thanks a lot
    C:\Program Files\Common Files\TSUninstall\Uninstall.lnk

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