Mahesa asked 11 months ago
My personal ID is khDTuGnvEmPBmQTmnIE3e5AmoVLpt6qMFBCS29A3 and the decryptor said the decryption is impossible, appeared to be an online ID. I have tried to recover the files using shadow explorer and photorec also, but it didn\’t work. Will be pleased to know anything i can do to decrypt all my files. Thank you
Identified by: ransomnote_filename: _readme.txt ransomnote_email: manager@mailtemp.ch sample_extension: .nqsq sample_bytes: [0x52E68E – 0x52E6B4] 0x7B33364136393842392D443637432D344530372D424538322D3045433542313442344446357D
Case number: 6a0fa55aa334822543ce5795a005faebc5a35c941634004546
Myantispyware team Staff answered 11 months ago
If the files are encrypted with the online key, they cannot be decrypted. There are no other recovery methods other than those described in the article (https://www.myantispyware.com/2019/12/04/how-to-recover-encrypted-files-ransomware-file-recovery/). If the methods described in this article did not help you, then I advise you to back up your important files and wait until decryption becomes possible. This can happen in a year, two years, or even never. Follow the news on our website or in our Facebook/YouTube account.
