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How to remove New-updates-service.com pop-ups (Virus removal guide)

Myantispyware team November 22, 2021    

What is New-updates-service.com?

There are many scam websites on the Internet and New-updates-service.com is one of them. It is a website which tries to lure users into subscribing to browser notifications. Scammers use browser push notifications to bypass protection against pop-ups in the browser and therefore show a ton of unwanted adverts. These advertisements are used to promote suspicious web-browser extensions, free gifts scams, adware software bundles, and adult websites.

New-updates-service.com

New-updates-service.com is a dubious site that shows a show notifications popup that attempts to get you to press the ‘Allow’ to subscribe to its notifications. If you click on ALLOW, this web site starts sending notifications on your desktop. You will see the popup adverts even when the web browser is closed.

browser spam notifications ads

Threat Summary

Name New-updates-service.com pop up
Type browser notification spam, spam push notifications, pop-up virus
Distribution social engineering attack, adware, PUPs, shady pop-up ads
Symptoms
  • unwanted advertisements on desktop
  • your computer settings are being altered without your request
  • unclosable window appear and recommend fake Flash updates
  • slow Internet or slow browsing
Removal New-updates-service.com removal guide

How did you get infected with New-updates-service.com popups

IT security specialists have determined that users are re-directed to New-updates-service.com by adware software or from malicious advertisements. Adware is a form of malicious software which tries to generate profit by redirecting users to scam pages or online ads. It has different ways of earning revenue including showing up advertisements on the web browser forcefully.

The majority of adware come together with freeware or even paid apps which Web users can easily download online. The install packages of such software, most commonly, clearly show that they will install bundled software. The option is given to users to stop the installation of any optional apps. So, in order to avoid the installation of any adware software: read all disclaimers and install screens very carefully, choose only Custom or Advanced installation mode and disable all third-party programs in which you are unsure.

Remove New-updates-service.com notifications from browsers

Your internet browser likely now allows New-updates-service.com to send you push notifications, but you do not want the annoying advertisements from this site. We’ve put together this tutorial on how you can remove New-updates-service.com advertisements from Android, Microsoft Edge, Internet Explorer, Google Chrome, Mozilla Firefox and Safari.

 Google Chrome  Android
  • Click on ‘three dots menu’ button at the top-right corner of the browser window.
  • When the drop-down menu appears, click on ‘Settings’. Scroll to the bottom of the page and click on ‘Advanced’.
  • Scroll down to the ‘Privacy and security’ section, select ‘Site settings’.
  • Click on ‘Notifications’.
  • Find the New-updates-service.com site and remove it by clicking the three vertical dots on the right to the site and select ‘Remove’.
  • Open Chrome.
  • In the top right corner, find and tap the Google Chrome menu (three dots).
  • In the menu tap ‘Settings’, scroll down to ‘Advanced’.
  • Tap on ‘Site settings’ and then ‘Notifications’. In the opened window, locate the New-updates-service.com site, other dubious sites and tap on them one-by-one.
  • Tap the ‘Clean & Reset’ button and confirm.
 Mozilla Firefox  Edge
  • In the top-right corner, click the Firefox menu (three bars).
  • In the menu go to ‘Options’, in the menu on the left go to ‘Privacy & Security’.
  • Scroll down to ‘Permissions’ and then to ‘Settings’ next to ‘Notifications’.
  • Select the New-updates-service.com domain from the list and change the status to ‘Block’.
  • Click ‘Save Changes’ button.
  • In the right upper corner, click on the three dots to expand the Edge menu.
  • Scroll down, find and click ‘Settings’. In the left side select ‘Advanced’.
  • In the ‘Website permissions’ section click ‘Manage permissions’.
  • Disable the on switch for the New-updates-service.com.
 Internet Explorer  Safari
  • Click ‘Tools’ button in the right upper corner.
  • When the drop-down menu appears, click on ‘Internet Options’.
  • Click on the ‘Privacy’ tab and select ‘Settings’ in the pop-up blockers section.
  • Select the New-updates-service.com domain and other questionable sites under and delete them one by one by clicking the ‘Remove’ button.
  • Go to ‘Preferences’ in the Safari menu.
  • Select the ‘Websites’ tab and then select ‘Notifications’ section on the left panel.
  • Find the New-updates-service.com domain and select it, click the ‘Deny’ button.

How to remove New-updates-service.com advertisements from Chrome, Firefox, IE, Edge

In order to delete New-updates-service.com pop-up advertisements from the Google Chrome, Internet Explorer, Mozilla Firefox and Edge, you need to reset the web browser settings. Additionally, you should look up for other suspicious entries, such as files, programs, web browser addons and shortcuts. However, if you want to get rid of New-updates-service.com ads easily, you should run reputable antimalware tool and let it do the job for you.




The below guidance for devices using MS Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to remove browser hijacker, pop-ups, ads from Mac

To remove New-updates-service.com pop ups, complete the steps below:

  1. Remove New-updates-service.com notifications from browsers
  2. How to manually remove New-updates-service.com
    • Uninstalling the New-updates-service.com, check the list of installed software first
    • Remove New-updates-service.com ads from Internet Explorer
    • Remove New-updates-service.com ads from Chrome
    • Delete New-updates-service.com popups from Mozilla Firefox
  3. Automatic Removal of New-updates-service.com popups
  4. Stop New-updates-service.com pop up ads

How to manually remove New-updates-service.com

First of all, try to remove New-updates-service.com pop-up ads manually; to do this, follow the steps below. Of course, manual adware removal requires more time and may not be suitable for those who are poorly versed in system settings. In this case, we suggest that you scroll down to the section that describes how to remove New-updates-service.com pop-ups using free tools.

Uninstalling the New-updates-service.com, check the list of installed software first

First of all, check the list of installed applications on your PC system and delete all unknown and recently added applications. If you see an unknown program with incorrect spelling or varying capital letters, it have most likely been installed by malicious software and you should clean it off first with malware removal utility such as Zemana Anti-Malware.

Press Windows button MS Windows key, then click Search Microsoft Windows search. Type “Control panel”and press Enter. If you using Windows XP or Windows 7, then press “Start” and select “Control Panel”. It will show the Windows Control Panel like below.
Microsoft Windows control panel.jpg

Further, click “Uninstall a program” ControlPanel Uninstall
It will display a list of all software installed on your computer. Scroll through the all list, and delete any suspicious and unknown programs.

Remove New-updates-service.com ads from Internet Explorer

In order to restore all browser startpage, new tab page and search provider by default you need to reset the Internet Explorer to the state, that was when the Windows was installed on your personal computer.

First, run the Microsoft Internet Explorer, then press ‘gear’ icon IE tools menu icon. It will open the Tools drop-down menu on the right part of the web-browser, then click the “Internet Options” like below.

reset Internet Explorer tools menu

In the “Internet Options” screen, select the “Advanced” tab, then click the “Reset” button. The Internet Explorer will show the “Reset Internet Explorer settings” dialog box. Further, click the “Delete personal settings” check box to select it. Next, click the “Reset” button as shown below.

reset Internet Explorer settings

After the process is done, click “Close” button. Close the IE and reboot your device for the changes to take effect. This step will help you to restore your internet browser’s default search engine, new tab page and startpage to default state.

Remove New-updates-service.com ads from Chrome

In this step we are going to show you how to reset Chrome settings. potentially unwanted software such as the adware software can make changes to your browser settings, add toolbars and undesired addons. By resetting Google Chrome settings you will get rid of New-updates-service.com ads and reset unwanted changes caused by adware. However, your themes, bookmarks, history, passwords, and web form auto-fill information will not be deleted.

Open the Chrome menu by clicking on the button in the form of three horizontal dotes (chrome menu button). It will show the drop-down menu. Choose More Tools, then click Extensions.

Carefully browse through the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following instructions: Remove Google Chrome extensions installed by enterprise policy otherwise, just go to the step below.

Open the Chrome main menu again, click to “Settings” option.

open Google Chrome settings

Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as displayed in the following example and click the “Reset settings to their original defaults” button.

Google Chrome settings reset link

Confirm your action, click the “Reset” button.

Delete New-updates-service.com popups from Mozilla Firefox

If Mozilla Firefox settings are hijacked by the adware, your web browser shows annoying popup ads, then ‘Reset Mozilla Firefox’ could solve these problems. Essential information like bookmarks, browsing history, passwords, cookies, auto-fill data and personal dictionaries will not be removed.

First, launch the Mozilla Firefox and press Firefox menu button button. It will display the drop-down menu on the right-part of the web browser. Further, press the Help button (Mozilla Firefox help button) as shown in the following example.

Firefox settings menu

In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser adress bar and press Enter. It will open the “Troubleshooting Information” page as shown below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
Firefox troubleshooting info window

It will open the confirmation dialog box. Further, click the “Refresh Firefox” button. The Mozilla Firefox will begin a task to fix your problems that caused by the New-updates-service.com adware. Once, it is finished, press the “Finish” button.

Automatic Removal of New-updates-service.com popups

The easiest solution to remove New-updates-service.com advertisements is to run an anti malware program capable of detecting adware software. We suggest try Zemana Free or another free malware remover which listed below. It has excellent detection rate when it comes to adware software, hijackers and other PUPs.



How to remove New-updates-service.com pop ups with Zemana AntiMalware

Zemana is a free tool that performs a scan of your personal computer and displays if there are existing adware, browser hijackers, viruses, worms, spyware, trojans and other malware residing on your personal computer. If malware is detected, Zemana can automatically remove it. Zemana does not conflict with other anti malware and antivirus software installed on your computer.

Installing the Zemana AntiMalware (ZAM) is simple. First you’ll need to download Zemana Anti Malware (ZAM) from the following link.

Zemana AntiMalware
Zemana AntiMalware
164979 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019

When the download is finished, close all applications and windows on your device. Double-click the install file called Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as shown below, click the “Yes” button.

Zemana uac

It will open the “Setup wizard” which will help you install Zemana on your PC system. Follow the prompts and do not make any changes to default settings.

Zemana Anti-Malware Setup Wizard

Once setup is complete successfully, Zemana Anti-Malware (ZAM) will automatically start and you can see its main screen such as the one below.

Now click the “Scan” button for scanning your personal computer for the adware that causes the intrusive New-updates-service.com pop ups. Depending on your PC, the scan can take anywhere from a few minutes to close to an hour. While the Zemana Anti-Malware application is checking, you may see how many objects it has identified as threat.

Zemana detect adware software that causes the intrusive New-updates-service.com advertisements

Once the system scan is finished, you can check all items detected on your device. Next, you need to press “Next” button. The Zemana Anti Malware (ZAM) will get rid of adware software responsible for New-updates-service.com popup advertisements. Once the clean up is done, you may be prompted to reboot the device.

Use Hitman Pro to remove New-updates-service.com advertisements

The Hitman Pro utility is free (30 day trial) and easy to use. It may check and get rid of malicious software, PUPs and adware in Firefox, Internet Explorer, Edge and Chrome browsers and thereby delete all unwanted New-updates-service.com pop-up advertisements. HitmanPro is powerful enough to find and remove harmful registry entries and files that are hidden on the computer.

  1. First, visit the following page, then press the ‘Download’ button in order to download the latest version of HitmanPro.
    HitmanPro
    HitmanPro
    12244 downloads
    Author: Sophos
    Category: Security tools
    Update: June 28, 2018
  2. Once the downloading process is complete, launch the HitmanPro, double-click the HitmanPro.exe file.
  3. If the “User Account Control” prompts, press Yes to continue.
  4. In the HitmanPro window, click the “Next” . Hitman Pro program will scan through the whole computer for the adware which causes pop-ups. While the utility is scanning, you may see how many objects and files has already scanned.
  5. After Hitman Pro has completed scanning, it will show the Scan Results. Make sure all items have ‘checkmark’ and press “Next”. Now, click the “Activate free license” button to start the free 30 days trial to get rid of all malicious software found.

How to get rid of New-updates-service.com with MalwareBytes Anti-Malware (MBAM)

You can remove New-updates-service.com popup ads automatically through the use of MalwareBytes. We recommend this free malicious software removal utility because it can easily remove browser hijackers, adware software, potentially unwanted applications and toolbars with all their components such as files, folders and registry entries.
MalwareBytes Anti Malware for MS Windows, scan for adware software is finished

  1. MalwareBytes can be downloaded from the following link. Save it on your Windows desktop.
    Malwarebytes Anti-malware
    Malwarebytes Anti-malware
    327223 downloads
    Author: Malwarebytes
    Category: Security tools
    Update: April 15, 2020
  2. After the downloading process is done, close all apps and windows on your computer. Open a file location. Double-click on the icon that’s named MBsetup.
  3. Choose “Personal computer” option and click Install button. Follow the prompts.
  4. Once install is finished, press the “Scan” button . MalwareBytes AntiMalware (MBAM) program will scan through the whole PC system for the adware software related to the New-updates-service.com popups. This task can take quite a while, so please be patient. While the utility is checking, you may see how many objects and files has already scanned.
  5. Once finished, MalwareBytes AntiMalware will display you the results. Review the report and then click “Quarantine”. Once finished, you can be prompted to restart your PC.

The following video offers a few simple steps on how to delete browser hijackers, adware and other malicious software with MalwareBytes Anti Malware (MBAM).

Stop New-updates-service.com pop up ads

The AdGuard is a very good adblocker program for the Firefox, Edge, IE and Chrome, with active user support. It does a great job by removing certain types of unwanted ads, popunders, pop-ups, intrusive newtab pages, and even full page advertisements and web page overlay layers. Of course, the AdGuard can stop the New-updates-service.com popups automatically or by using a custom filter rule.

Visit the page linked below to download AdGuard. Save it on your Desktop.

Adguard
Adguard download
26883 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018

After downloading it, launch the downloaded file. You will see the “Setup Wizard” screen as on the image below.

adguard installer

Follow the prompts. When the setup is finished, you will see a window similar to the one below.

adguard installation is competed

You can click “Skip” to close the installation application and use the default settings, or click “Get Started” button to see an quick tutorial which will assist you get to know AdGuard better.

In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your computer, AdGuard will launch automatically and stop unwanted ads, block New-updates-service.com, as well as other harmful or misleading web sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which may be found on your desktop.

To sum up

Now your computer should be clean of the adware that causes multiple intrusive pop ups. We suggest that you keep Zemana Anti Malware (to periodically scan your personal computer for new adwares and other malware) and AdGuard (to help you stop unwanted popup ads and malicious web-sites). Moreover, to prevent any adware software, please stay clear of unknown and third party software, make sure that your antivirus program, turn on the option to find PUPs.

If you need more help with New-updates-service.com advertisements related issues, go to here.

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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