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Hermes text message missed delivery (SMS, Email SCAM)

Myantispyware team May 4, 2021    

What is Hermes Redelivery SCAM?

Hermes Redelivery is a scam message that scammers use to trick people into believing that their package was not delivered, for various reasons. The goal of the scammers is to lure recipients into clicking on the link in the message, which is presented as a way to order re-delivery and pay for it. Such scam messages should not be trusted, they should be ignored, and deleted. Victims of the Hermes Redelivery scam messages can experience severe issues, such as financial loss or identity theft.

Hermes Redelivery Scam

The “Hermes Redelivery” message is a SCAM

QUICK LINKS

  • What is Hermes Redelivery SCAM?
  • Threat Summary
  • Removal

The Hermes Redelivery message contains a missed delivery message, which the scammers try to pass off as legitimate. Scammers trick users into ordering a new delivery by clicking on the link in the message. This scam message invites recipients to order re-delivery as soon as possible, otherwise their package will be returned to the sender.

Text presented in the scam message:

Hermes: We missed your deliviry
today. Please visit hermes-fee.com
to book a redelivery and pay the fee
of £1.45. Your item will return to
sender if unpaid.

The “Hermes missed delivery” scam spread through SMS and Email spam campaigns, therefore, such scam messages are often received by those who do not use the Hermes delivery service, and those who are not waiting for the delivery of a parcel. This message contains a link that will lead to a fake Hermes site where users must enter their personal information and credit card details. Obviously, in this way, scammers try to obtain personal data of users and information about their credit card. This information can be used to make fraudulent purchases and unauthorized transfers, sold to criminals on the dark web, or other malicious purposes. Moreover, the criminals behind this scam can use stolen email addresses and phone numbers to send spam and malspam (spam emails containing malware or links to malware). In any case, these messages cannot be trusted, they are part of a phishing scheme.

Another version of this scam:

Hermes: Hi, we have missed your delivery today.
Please visit https://tracking-hermes.support/status to book a redelivery
and pay the subcharge of 1.45 (GBP).

Threat Summary

Name Hermes Redelivery Scam, Fake hermes text message, Hermes missed delivery text
Type Phishing, Scam, Social Engineering
Fake Claims Hermes: We missed your deliviry today, Hermes: Hi, we have missed your delivery today, HERMES: We attempted to deliver your parcel, Hermes : Your package is waiting for redelivery.
Associated web sites hermes-fee.com, redelivery-hermes.co.uk, fees-hermes.com, hermes-parcelredeliver.com, tracking-hermes.support
Associated phone numbers 447908181073, 07983910763, 447876770629, 447554094390, 447554432051, 07585839401, 07983941265
Distribution methods Email and SMS spam campaigns
Removal Links in scam messages can lead to sites or files with viruses or other malicious content. To scan your device for viruses, find and remove malware, we recommend using the steps below.

 

Hermes Redelivery is just one of the many types of scam emails that exist. In some emails, scammers use threats to intimidate and bully a victim into paying, others contain links to malicious files. Norton Subscription Has Expired, Hackers have access to your device. Check details ASAP! and DPD Delivery Email are some of the scam emails we reported recently.

What to do when you receive the Hermes Redelivery SCAM

We advise everyone who receives this message to follow a few simple steps below. If you receive such messages regularly, then this may be a sign that there is adware or spyware on your device. In this case, you need to check the device for malware, remove unnecessary and suspicious apps.

  • Do not believe this message.
  • Do not pay a ‘redelivery’ fee.
  • If there’s a link in the scam message, do not click it, otherwise you could unwittingly install malware or ransomware on your device.
  • Report the email spam to the FTC at https://www.ftc.gov/
  • Scan your device for malware.
  • Install an anti-phishing software.

The steps below for devices using Windows, for Android phones, use How to remove virus from Android phone, and for Apple devices use How to get rid of browser hijacker, pop-ups, ads from Mac

How to scan your computer for malware

Zemana Anti Malware (ZAM) is a full featured malware removal tool. It can scan your files and Windows registry in real-time. Zemana Anti-Malware can help to get rid of spyware, trojans, worms, PUPs, adware and other malicious software. It uses 1% of your personal computer resources. This utility has got simple and beautiful interface and at the same time effective protection for your system.




  1. First, please go to the link below, then click the ‘Download’ button in order to download the latest version of Zemana Free.
    Zemana AntiMalware
    Zemana AntiMalware
    164987 downloads
    Author: Zemana Ltd
    Category: Security tools
    Update: July 16, 2019
  2. Once you have downloaded the installation file, make sure to double click on the Zemana.AntiMalware.Setup. This would start the Zemana AntiMalware installation on your PC system.
  3. Select setup language and press ‘OK’ button.
  4. On the next screen ‘Setup Wizard’ simply click the ‘Next’ button and follow the prompts.
    Zemana Free SetupWizard
  5. Finally, once the installation is complete, Zemana Anti-Malware will launch automatically. Else, if does not then double-click on the Zemana icon on your desktop.
  6. Now that you have successfully install Zemana Anti-Malware, let’s see How to use this tool to remove malware from your computer.
  7. After you have started Zemana Anti Malware, you’ll see a window as shown on the screen below, just click ‘Scan’ button for checking your computer for malicious software.
  8. Now pay attention to the screen while Zemana scans your machine.
    Zemana Anti-Malware look for malware
  9. Once that process is done, Zemana Anti Malware will show you the results. Review the scan results and then click ‘Next’ button.
    Zemana Anti Malware scan is finished
  10. Zemana may require a restart computer in order to complete the malware removal process.
  11. If you want to fully remove adware from your computer, then press ‘Quarantine’ icon, select all malware, adware software, potentially unwanted apps and other threats and click Delete.
  12. Restart your machine to complete the adware software removal process.

Finish words

We hope this article helped you understand that the Hermes Redelivery message is a scam. If you receive a message (SMS, Email) that is similar but not the same as the example above, make sure you remove any personal info in this message, then post it as comment on this article. It will help our team monitor the latest scams.

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

1 Comment

  1. Me
    ― June 12, 2021 - 10:59 am  Reply

    Another phishing scam link sent from number: 07903653578

    hxxps://myhermes.re-schedule-delivery-uk.com

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