Chrome Managed by your organization malware removal guide

Managed by your organization is a Chrome browser feature that allows organization administrators to remotely configure a browser, make changes to settings, and block them from being changed by a computer user. When this mode is activated, the “Managed by your organization” message appears in the Chrome main menu, and the user is deprived of the opportunity to enter the browser settings and make changes to them.

Unfortunately, malware authors use the “Managed by your organization” feature to install malicious browser extensions, set homepage and search engine, block browser settings from changes an so on. Malware that changes browser settings is called ‘browser hijacker’. Scammers use malicious software to take control of your computer’s web browser and change how and what it displays when you’re surfing the Web. Therefore, if the “Managed by your organization” entry appeared in your Chrome’s menu, then your computer is infected, and you need to find the browser hijacker as soon as possible and remove it from the computer.

Most often, browser hijackers promote fake search engines by setting their address as the default search provider. This means that users whose web browser is infected with a browser hijacker are forced to visit a fake search engine each time they search in the Internet, open a new window or tab. And since a fake search engine is not a real search provider and does not have the ability to find the information users need, it redirects the user’s browser to a legitimate search engine. The malware creators are utilizing legitimate search engine as they may make revenue from the advertisements which are shown in the search results.

As well as unwanted browser redirects to a fake search engine, a browser hijacker can collect your Internet surfing activity by saving URLs visited, IP addresses, internet browser version and type, cookie information, Internet Service Provider (ISP) and web-pages visited. Such kind of behavior can lead to serious security problems or personal info theft. This is another reason why a browser hijacker should be removed ASAP.

Threat Summary

Name	Managed by your organization
Type	browser hijacker, PUP, search engine hijacker, home page hijacker, redirect virus
Symptoms	unwanted ads appear on web pages that you are visiting you keep getting redirected to questionable web pages new entries appear in your Programs folder unexpected browser extensions or toolbars keep coming back unwanted changes in your browser “Managed by your organization” entry in your Chrome’s menu your web-browser became slower than normal
Detection names	Adware.Agent.YCA, Artemis!PUP, PUP/DownloadAssistant, PUA:Win32/Presenoker, Generic/Virus.Adware.572, Adware.Generic, W32.Adware.Gen, Not-a-virus:HEUR:AdWare.MSIL, Trojan.DownLoad4.13619, MSIL/ClassInstaller.A, Trojan.DownLoad4.13619
Removal	“Managed by your organization” removal guide

How can “Managed by your organization” get on your Chrome browser

The “Managed by your organization” malware and other browser hijackers can get installed to your browser or computer when you visit a web page and press an Install button, or when you download and run a suspicious program, or when you install freeware that includes a PUP (potentially unwanted program). Be very attentive when installing any programs and make sure you deselect any options for bundled software that you do not want.

To find out how to remove Managed by your organization, we recommend to follow the few simple steps listed below. The instructions was developed by security professionals who discovered a way to remove the “Managed by your organization” malware out of Chrome browser.

How to Remove Managed by your organization from Chrome (Virus removal guide)

Managed by your organization cannot be removed using the standard Chrome capabilities, but this does not mean that you must use anti-virus or anti-malware utilities. Fortunately, it is possible to remove this malicious software by following a few simple steps, which are described in detail below. If you do not want to manually remove the Managed by your organization malware, then just use free malware removal tools. These tools will remove this malware completely free of charge.

To remove Managed by your organization, use the following steps:

1. Reset Chrome Settings
2. Remove malicious policies from Windows registry
3. Delete group policy folders
4. Delete group policy folders
5. Uninstall unknown and suspicious software
6. Run Zemana Anti-malware to remove Managed by your organization malware
7. Remove Managed by your organization Chrome virus using Malwarebytes

Reset Chrome Settings

One of the easiest ways to remove Managed by your organization is to completely reset the Chrome browser settings. To do this, you need to delete the directory in which all browser settings are located. Keep in mind that if you reset your browser settings in this way, you will also delete all your personal data from the browser, such as bookmarks, passwords, etc. So before you do this, make a backup.

Press “Windows” (a key with Windows logo) and “R” on your keyboard at the same time. The Run dialog box should appear. Type “%AppData%” and press Enter. It will open the contents of the Roaming folder. Click AppData in the address bar. It will open the AppData folder. Locate and open the Local folder.

Finally remove the Google folder.

Remove malicious policies from Windows registry

Use Windows Registry Editor to remove malicious registry keys that associated with the Managed by your organization malware.

Press “Windows” (a key with Windows logo) and “R” on your keyboard at the same time. The Run dialog box should appear.

Type “regedit” and press Enter. It will open the Windows Registry editor. Navigate to “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\” as shown on the example below.

Locate and remove Chromium and Chrome folders. When you have removed the registry keys, close Windows Registry editor.

Delete group policy folders

Press Windows and X keys together. It will open a menu.

Click Command prompt (Administrator). You will see a “black box” – Command prompt as shown below.

In the command prompt type

rd /S /Q "%WinDir%\System32\GroupPolicyUsers"

Press Enter.

Type

rd /S /Q "%WinDir%\System32\GroupPolicy"

Press Enter.

Type

gpupdate /force

Press Enter. If the command was successful, you will see the message as shown below.

Computer Policy update has completed successfully.
User Policy update has completed successfully.

Close command prompt and reboot your computer.

Uninstall unknown and suspicious software

Check the list of installed software, find unknown and suspicious programs, and then uninstall them.

Windows 7	Windows 8
Click ‘Start’. In the Start menu select ‘Control Panel’. Find and select ‘Programs and Features’ or ‘Uninstall a program’. Select a program. Click ‘Uninstall’.	Press and hold Windows key and hit X key. Select ‘Programs and Features’ from the menu. Select a program. Click ‘Uninstall’.
Windows 10	Mac OS
Press and hold Windows key and hit X key. Select ‘Programs and Features’ from the menu. Select a program. Click ‘Uninstall’.	On the top menu select ‘Go’, then ‘Applications’. Drag an unwanted application to the Trash bin. Right-click on the ‘Trash’ and select ‘Empty Trash’.

We recommend to sort the list of installed apps by date of installation to quickly find the programs that were installed last. Most likely, these programs are related to the Managed by your organization malware. If you are in doubt, you can always check a program by doing a search for its name in Google, Yahoo or Bing.

Run Zemana Anti-malware to remove Managed by your organization malware

Zemana is a malware removal tool that performs a scan of your computer and displays if there are existing adware, browser hijackers, worms, spyware, trojans and other malware residing on your PC. If malware is detected, Zemana Anti-Malware (ZAM) can automatically remove it. Zemana AntiMalware (ZAM) doesn’t conflict with other antimalware and antivirus applications installed on your PC system.

First, visit the following page, then click the ‘Download’ button in order to download the latest version of Zemana Free.

Once the downloading process is complete, close all programs and windows on your computer. Open a directory in which you saved it. Double-click on the icon that’s called Zemana.AntiMalware.Setup as displayed in the figure below.

When the install starts, you will see the “Setup wizard” which will help you install Zemana Anti-Malware on your PC system.

Once installation is finished, you will see window as shown on the image below.

Now click the “Scan” button . Zemana will start scanning the whole PC system to find out the Managed by your organization malware. A system scan can take anywhere from 5 to 30 minutes, depending on your computer. When a malware, adware or PUPs are found, the number of the security threats will change accordingly. Wait until the the scanning is done.

When the checking is complete, Zemana AntiMalware will open you the scan results. Review the results once the tool has complete the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Next” button.

The Zemana Anti Malware will begin to delete malicious software.

Remove Managed by your organization Chrome virus using Malwarebytes

Manual malware removal requires some computer skills. Some files and registry entries that created by the Managed by your organization Chrome virus may be not fully removed. We suggest that use the MalwareBytes that are completely free your system of malicious software. Moreover, this tool will help you to remove malware, potentially unwanted programs, adware and toolbars that your computer may be infected too.

First, please go to the link below, then click the ‘Download’ button in order to download the latest version of MalwareBytes Anti-Malware.

When the download is finished, close all apps and windows on your system. Open a directory in which you saved it. Double-click on the icon that’s called mb3-setup as displayed in the figure below.

When the setup starts, you’ll see the “Setup wizard” which will help you setup Malwarebytes on your PC.

Once setup is done, you’ll see window like the one below.

Now click the “Scan Now” button to perform a system scan with this tool for the Managed by your organization Chrome virus. Depending on your computer, the scan can take anywhere from a few minutes to close to an hour. While the MalwareBytes Free is scanning, you can see number of objects it has identified either as being malware.

After the scan get completed, MalwareBytes AntiMalware (MBAM) will create a list of security threats. Review the scan results and then press “Quarantine Selected” button.

The Malwarebytes will now begin to get rid of SearchWizard hijacker. Once disinfection is complete, you may be prompted to reboot your machine.

The following video explains step-by-step instructions on how to remove malware with MalwareBytes.

To sum up

Now your computer should be free of the Managed by your organization malware. We suggest that you keep Zemana (to periodically scan your PC for new malware, browser hijackers and adware). Make sure that you have all the Critical Updates recommended for Windows OS. Without regular updates you WILL NOT be protected when new harmful software are released.

If you are still having problems while trying to delete Managed by your organization from the Google Chrome web-browser, then ask for help in our Spyware/Malware removal forum.

 

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