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Emsisoft STOP Djvu Ransomware Decryptor: How to decrypt encrypted files for Free

Myantispyware team October 21, 2019    

STOP Djvu Ransomware Decryptor is a free decryptor created by Emsisoft and Michael Gillespie that allows everyone to decrypt files that were encrypted with the STOP ransomware. Currently, this decryptor can decrypt most variants of this ransomware (148 variants). Part of other versions of this ransomware, namely, cases when encrypted files have the extension: .DATAWAIT, .INFOWAIT, .puma, .pumax, .pumas, can be decrypted using STOP Puma decryptor. Unfortunately, in most cases, it is impossible to decrypt files that are encrypted with new versions of this ransomware (starting from August 2019). If you become a victim of one of these new variants, then at the moment you can only decrypt files that were encrypted with offline keys.

What is STOP Djvu Ransomware

STOP Djvu Ransomware is the most active and widespread ransomware. Like other ransomware, it is designed to encrypt files that can only be decrypted after payment of the ransom. According to the ID Ransomware, to date, more than 450,000 victims have already been discovered, and their number is increasing by approximately 1,500 people every day. The reason for this is that this ransomware is mainly distributed through adware, cracks, free programs and key generators, allowing users to activate paid software. Children, students and many other users, are looking for freeware, download and run it, not knowing that in this way they can allow the ransomware to penetrate on the computer.

STOP Djvu Ransomware ransomnote

Summary

Name STOP (Djvu) ransomware
Type Crypto virus, Filecoder, Crypto malware, File locker, Ransomware
Encryption algorithm The ransomware encrypts files using a strong encryption algorithm, which is called Salsa20.
Encrypted files extension .STOP, .SUSPENDED, .WAITING, .PAUSA, .CONTACTUS, .DATASTOP, .STOPDATA, .KEYPASS, .WHY, .SAVEfiles, .DATAWAIT, .INFOWAIT, .puma, .pumax, .pumas, .shadow, .djvu, .djvuu, .udjvu, .djvuq, .uudjvu, .djvus, .djvur, .djvut .pdff, .tro, .tfude, .tfudeq, .tfudet, .rumba, .adobe, .adobee, .blower, .promos, .promoz, .promock, .promoks, .promorad, .promorad2, .kroput, .kroput1, .charck, .pulsar1, .klope, .kropun, .charcl, .doples, .luces, .luceq, .chech, .proden, .drume, .tronas, .trosak, .grovas, .grovat, .roland, .refols, .raldug, .etols, .guvara, .browec, .norvas, .moresa, .verasto, .hrosas, .kiratos, .todarius, .hofos, .roldat, .dutan, .sarut, .fedasot, .forasom, .berost, .fordan, .codnat, .codnat1, .bufas, .dotmap, .radman, .ferosas, .rectot, .skymap, .mogera, .rezuc, .stone, .redmat, .lanset, .davda, .poret, .pidon, .heroset, .myskle, .boston, .muslat, .gerosan, ,vesad, .horon, .neras, .truke, .dalle, .lotep, .nusar, .litar, .besub, .cezor, .lokas, .godes, .budak, .vusad, .herad, .berosuce, .gehad, .gusau, .madek, .tocue, .darus, .lapoi, .todar, .dodoc, .bopador, .novasof, .ntuseg, .ndarod, .access, .format, .nelasod, .mogranos, .cosakos, .nvetud, .lotej, .kovasoh, prandel, .zatrov, .masok, .brusaf, londec, .krusop, .mtogas, .coharos, .nasoh, .nacro, .pedro, .nuksus, .vesrato, .masodas, .stare, .cetori, .carote, .shariz, .gero, .hese, .geno, .xoza, .seto, .peta, .moka, .meds, .kvag, .domn, .karl, .nesa, .boot, .noos, .kuub, .reco, .bora, .leto, nols, werd, .coot, .derp, .nakw, .meka, .toec, .mosk, .lokf, .peet, .grod, .mbed, .kodg, .zobm, .rote, .msop, .hets, .righ, .gesd, .merl, .nbes, .mkos, .piny, .redl, .kodc, .nosu, .reha, .topi, .npsg, .btos, .repp, .alka, .bboo, rooe, .mmnn, .ooss, .mool, .nppp, .rezm, .lokd, .foop, .remk, .npsk, opqz, .mado, jope, .mpaj, .lalo, .lezp, .qewe, .mpal, .sqpc, .mzlq, .koti, .covm, .pezi, .nlah, .kkll, .zwer, .nypd, .usam, .tabe, .vawe, .moba, .pykw, .zida, .maas, .repl, .kuus, .erif, .kook, .nile, .oonn, .vari, .boop, .kasp, .ogdo, .npph, .kolz, .copa, .lyli, .moss, .foqe, .mmpa, .efji, .iiss, .jdyi, .vpsh, .agho, .vvoa, .epor, .sglh, .lisp, .weui, .nobu, .igdm, .booa, .omfl, igal, .qlkm, .coos, .wbxd, .pola, .cosd, .plam, .ygkz, .cadq, .ribd, .tirp, .reig, .enfp, .ekvf, .ytbn, .fdcz, .urnb, .lmas, .wrui, .rejg, .pcqq, .igvm, .nusm, .ehiz, .paas, .pahd, .mppq, .qscx, .sspq, .iqll, .ddsg, .piiq, .miis, .neer, .leex, .zqqw, .pooe, .lssr, .zzla, .wwka, .gujd, .ufwj, .moqs, .aeur, .guer, .nooa, .reqg, .hoop, .orkf, .lqqw, .efdc, .wiot, .koom, .rigd, .tisc, .nqsq, .irjg, .vtua, .maql, .zaps, .rugj, .cool, .palq, .stax, .irfk, .qdla, .futm, .utjg, .iisa, .pqgs, .rigj, .robm, .moia, .wnlu, .hgsh, .nnqp, .miia, .loov, .dehd, .nqhd, .vfgj, .maak, .qqqw, .yoqs, .avyu, .cuag, .iips, .qnty, .ccps, .ckae, .eucy, .ooii, .rtgf, .fgui, .fgnh, .iiof, .vyia, .vtym, .kqgs, .bpqd, .rguy, .kkia, .mmuz, .wdlo, .kxde, .udla, .mpag, .gtys, .tuid, .uyjh, .msjd, .jhdd, .dmay, .jhbg, .dewd, .sijr, .bbnm, .byya, .ifla, .errz, .dfwe, .fdcv, .nnuz, .qlln, .rrbb, .rryy, .bbyy, .bbii, .bbzz, .hkgt, .efvc, .lltt, .lloo, .llee, .dkrf, .eiur, .ghsd, .jjll, .hhew, .hhwq, .ggew, .ggeo, .ggwq, .ggyu, .ooxa, .oori, .vvew, .vvyu, .vvwq, .vveo, .vvyu, .qqmt, .cdmx , .cdqw
Ransom note In each directory where the ransomware encrypted the files, it drops a new file (ransom demand message). The very first versions of STOP used the following file names: !!!YourDataRestore!!!.txt, !!!RestoreProcess!!!.txt, !!!INFO_RESTORE!!!.txt, !!RESTORE!!!.txt, !!!!RESTORE_FILES!!!.txt, !!!DATA_RESTORE!!!.txt, !!!RESTORE_DATA!!!.txt, !!!KEYPASS_DECRYPTION_INFO!!!.txt, !!!WHY_MY_FILES_NOT_OPEN!!!.txt, !!!SAVE_FILES_INFO!!!.txt and !readme.txt. Starting with the version that, after encryption, added the .djvu * extension, the ransom note had the following file name: _openme.txt, _open_.txt or _readme.txt. The most recent versions of the STOP Djvu Ransomware use only one file name: _readme.txt.
Contacts STOP ransomware developers often change the email addresses that are used to contact victims, the last of them are listed below: support@freshingmail.top, datarestorehelp@airmail.cc, support@bestyourmail.ch, admin@helpdata.top, manager@time2mail.ch, supportsys@airmail.cc, support@sysmail.ch, helprestoremanager@airmail.cc, manager@mailtemp.ch, supporthelp@airmail.cc, helpteam@mail.ch, restoremanager@airmail.cc, restoreadmin@firemail.cc, restoremanager@firemail.cc, helpdatarestore@firemail.cc, helpmanager@mail.ch, helpmanager@firemail.cc , helpmanager@iran.ir, helprestore@firemail.cc, datarestore@iran.ir, datarestorehelp@firemail.cc, datahelp@iran.ir, restorealldata@firemail.cc, restorefiles@firemail.cc, restoredatahelp@firemail.cc, salesrestoresoftware@firemail.cc, salesrestoresoftware@gmail.com, gorentos@bitmessage.ch
Ransom amount $1999, $999 (if paid within 72 hours)
Encryption keys Security researchers have determined that STOP Djvu Ransomware uses two types of encryption keys. The first one is online keys, the ransomware uses these keys if during encryption it has access to the network and can connect to its command-and-control server. These keys are unique to each computer. The second group is offline keys. The ransomware uses these keys if it does not have a connection to its command-and-control server. These keys are the same for different computers. That is, the same key can be used to decrypt files regardless of which computer they were encrypted on. To date, security researchers have found offline keys for some variants of STOP Djvu Ransomware.

How to decrypt files encrypted by STOP Djvu Ransomware

Depending on the version of STOP Djvu Ransomware, you need to perform different steps to decrypt files. The version of STOP Djvu can be determined by the extension of the encrypted files. Before decrypting files, you need to be 100% sure that the ransomware is completely removed. We recommend that you use several tools (with different anti-virus engines) to scan your computer and remove STOP Ransomware and other malware. Some of the best and free malware removal tools are listed in this article – Best Free Malware Removal Tools.




1. Old STOP ransomware

A variant of STOP ransomware using the extension: .puma, .pumas, .pumax. All known variants of this ransomware can be decrypted using STOP Puma decryptor. Also, with this decryptor, in some cases, files with the following extension can be decrypted: .STOP, .SUSPENDED, .WAITING, .PAUSA, .CONTACTUS, .DATASTOP, .STOPDATA, .KEYPASS, .WHY, .SAVEfiles, .DATAWAIT, .INFOWAIT.

Download the decryptor from the link below

https://www.emsisoft.com/ransomware-decryption-tools/stop-puma

Right-click on the downloaded file (decrypt_STOPPuma.exe) and select “Run as Administartor”. You will be shown the license terms, click yes to continue. The program starts, you will see a window, as in the example below.

STOP Puma decryptor

STOP Puma decryptor

As we already reported above, in order to use this decryptor you need one, or better, several pairs of files, one of which is encrypted, and the other is its original version. Having prepared the corresponding pairs, then you need to select them using the corresponding buttons in the program window. When ready, press the Start button. As soon as the key is found, the decryptor will immediately inform you. In some cases, an error may occur while searching for a key, therefore we recommend using several pairs of files to be sure that the correct key has been found.

After the correct key is found, you will be able to decrypt the files. Select the location where the encrypted files are located and click the Decrypt button.

2. STOP Djvu ransomware

A variant of the STOP Djvu ransomware using the extension: .shadow, .djvu, .djvur, .djvuu, .udjvu, .uudjvu, .djvuq, .djvus, .djvur, .djvut, .pdff, .tro, .tfude, .tfudet, .tfudeq, .rumba, .adobe, .adobee, .blower, .promos, .promoz, .promorad, .promock, .promok, .promorad2, .kroput, .kroput1, .pulsar1, .kropun1, .charck, .klope, .kropun, .charcl, .doples, .luces, .luceq, .chech, .proden, .drume, .tronas, .trosak, .grovas, .grovat, .roland, .refols, .raldug, .etols, .guvara, .browec, .norvas, .moresa, .vorasto, .hrosas, .kiratos, .todarius, .hofos, .roldat, .dutan, .sarut, .fedasot, .berost, .forasom, .fordan, .codnat, .codnat1, .bufas, .dotmap, .radman, .ferosas, .rectot, .skymap, .mogera, .rezuc, .stone, .redmat, .lanset, .davda, .poret, .pidom, .pidon, .heroset, .boston, .muslat, .gerosan, .vesad, .horon, .neras, .truke, .dalle, .lotep, .nusar, .litar, .besub, .cezor, .lokas, .godes, .budak, .vusad, .herad, .berosuce, .gehad, .gusau, .madek, .darus, .tocue, .lapoi, .todar, .dodoc, .bopador, .novasof, .ntuseg, .ndarod, .access, .format, .nelasod, .mogranos, .cosakos, .nvetud, .lotej, .kovasoh, .prandel, .zatrov, .masok, .brusaf, .londec, .krusop, .mtogas, .nasoh, .nacro, .pedro, .nuksus, .vesrato, .masodas, .cetori, .stare, .carote.

In order to decrypt files you need to find several pairs of files. Each pair of files consists of an encrypted file and its original copy. File size over 150kb. After you find several pairs of files, do the following. Open the following link in a new window.

https://decrypter.emsisoft.com/submit/stopdjvu/

You will see a page called STOP Djvu Decryption. An example of this page is given below.

STOP Djvu Decryption

STOP Djvu Decryption

On this page using the Browse button, enter the path to the encrypted file and its original copy, then click the Submit button. After clicking on the Submit button, your files will be uploaded to the server. Then the key search process starts. Please be patient, this process may take some time. As soon as the key is found, an appropriate message will appear on the page and you will be asked to download the decryptor.

Click on the link called “Click here to download the decryptor“. The page from which you can download the decryptor will load. Click the Download button and save the decrypt_STOPDjvu.exe file to your computer.

When the file is downloaded, start it by right-clicking on it and selecting item “Run as Administrator”. When it starts, the Windows can show you UAC Promt, then click Yes. After that, you will be shown the license terms and a small instruction, please read this information to continue.

STOP Djvu decryptor

STOP Djvu decryptor

In the main window, select the disk or directory where the encrypted files are located, and then click Decrypt. After that, the decryptor will begin to decrypt the files for which the key was found at the previous stage. If the decryptor skips files, saying that it cannot decrypt them, then you need to again find a couple of files, one of which is encrypted, and the second is its original copy. Then use them to find the decryption key.

3. New Djvu ransomware

The latest version of STOP Djvu ransomware uses the following file extensions: .coharos, .shariz, .gero, .hese, .geno, .xoza, .seto, peta, .moka, .meds, .kvag, .domn, .karl, .nesa, .boot, .kuub, .reco, .bora, .leto, nols, werd, .coot, .derp, .nakw, .meka, .toec, .mosk, .lokf, .peet, grod, .mbed, .kodg, .zobm, .rote, .msop, .hets, .righ, .gesd, .merl, .nbes, .mkos, .piny, .redl, kodc, .nosu, .reha, .topi, .npsg, .btos, .repp, .alka, .bboo, rooe, .mmnn, .ooss, .mool, .nppp, .rezm, .lokd, .foop, .remk, .npsk, opqz, .mado, jope, .mpaj, .lalo, .lezp, .qewe, .mpal, .sqpc, .mzlq, .koti, .covm, .pezi, .nlah, .kkll, .zwer, .nypd, .usam, .tabe, .vawe, .moba, .pykw, .zida, .maas, .repl, .kuus, .erif, .kook, .nile, .oonn, .vari, .boop, .kasp, .ogdo, .npph, .kolz, .copa, .lyli, .moss, .foqe, .mmpa, .efji, .iiss, .jdyi, .vpsh, .agho, .vvoa, .epor, .sglh, .lisp, .weui, .nobu, .igdm, .booa, .omfl, igal, .qlkm, .coos, .wbxd, .pola, .cosd, .plam, .ygkz, .cadq, .ribd, .tirp, .reig, .enfp, .ekvf, .ytbn, .fdcz, .urnb, .lmas, .wrui, .rejg, .pcqq, .igvm, .nusm, .ehiz, .paas, .pahd, .mppq, .qscx, .sspq, .iqll, .ddsg, .piiq, .miis, .neer, .leex, .zqqw, .pooe, .lssr, .zzla, .wwka, .gujd, .ufwj, .moqs, .aeur, .guer, .nooa, .reqg, .hoop, .orkf, .lqqw, .efdc, .wiot, .koom, .rigd, .tisc, .nqsq, .irjg, .vtua, .maql, .zaps, .rugj, .cool, .palq, .stax, .irfk, .qdla, .futm, .utjg, .iisa, .pqgs, .rigj, .robm, .moia, .wnlu, .hgsh, .nnqp, .miia, .loov, .dehd, .nqhd, .vfgj, .maak, .qqqw, .yoqs, .avyu, .cuag, .iips, .qnty, .ccps, .ckae, gcyi, .eucy, .ooii, .rtgf, .fgui, .fgnh, .iiof, .vyia, .vtym, .kqgs, .bpqd, .rguy, .kkia, .mmuz, .wdlo, .kxde, .udla, .mpag, .gtys, .tuid, .uyjh, .msjd, .jhdd, .dmay, .jhbg, .dewd, .sijr, .bbnm, .byya, .ifla, .errz, .dfwe, .fdcv, .nnuz, .qlln, .rrbb, .rryy, .bbyy, .bbii, .bbzz, .hkgt, .efvc, .lltt, .lloo, .llee, .dkrf, .eiur, .ghsd, .jjll, .hhew, .hhwq, .ggew, .ggeo, .ggwq, .ggyu, .ooxa, .oori, .vvew, .vvyu, .vvwq, .vveo, .vvyu, .qqmt. An updated variant of this version appears every few days, the main difference between all variants is the extension of encrypted files. The last variant encrypts files with the .qqmt extension; the personal ID of the victims of this variant starts with 0540.

At the moment, it is possible to decrypt files only in some cases when they are encrypted using an offline key. To decrypt files, download the decryptor using the following link.

https://www.emsisoft.com/ransomware-decryption-tools/stop-djvu

Click the Download button and save the decrypt_STOPDjvu.exe file to your computer. Right click to it and select ‘Run as Administrator’. Confirm permission to run the program by pressing the Yes button. Read the license terms and brief instructions. In the main window that opens, select the disk or folder where the encrypted files are located and click the Decrypt button. If the decryptor skips files without decrypting them, then the offline key for them is unknown or they are encrypted with an online key.

This video step-by-step guide will demonstrate How to decrypt files locked by STOP Djvu ransomware.

Finish words

We hope that the set of utilities and services developed by Emsisoft and Michael Gillespie helped you decrypt all the files. If the decryption of the files failed, then do not forget that there is another way to recover your files – is to use data recovery tools. Details on how to recover encrypted files without a key and decryptor are described in the article:
How To Recover Encrypted Files (Ransomware file recovery).

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

774 Comments

  1. Erns
    ― March 30, 2021 - 2:33 am  Reply

    Hi I really need help. How can I decrypt my files? all my files are “.enfp” now. This is my Personal ID 0288WidasdQrEeAVWSEW3y9egTtc1JQK0uZwqcn2MvCjoXBUrX

    1. Myantispyware team
      ― March 30, 2021 - 6:57 am  Reply

      The “0288WidasdQrEeAVWSEW3y9egTtc1JQK0uZwqcn2MvCjoXBUrX” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  2. GG
    ― April 4, 2021 - 11:05 am  Reply

    I have encrypted files with ‘.nobu’ extension with personal id ‘0269OrjkvQmpD6nZ4kI5XXJd31sIjKNWOqmuXqMyUUtctYoJ’. Is it possible to decrypt it?

    1. Myantispyware team
      ― April 5, 2021 - 12:08 am  Reply

      The “0269OrjkvQmpD6nZ4kI5XXJd31sIjKNWOqmuXqMyUUtctYoJ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  3. bilal
    ― April 9, 2021 - 4:01 am  Reply

    0292ASd54hgf4VsZpHDOPE8sPjEnqPmzFjN9yRXW4FuYPC4IQE3k

    This is my Personal Id can you please help me how i restore my files which got infected with .urnb extension

    1. Myantispyware team
      ― April 13, 2021 - 10:16 pm  Reply

      The “0292ASd54hgf4VsZpHDOPE8sPjEnqPmzFjN9yRXW4FuYPC4IQE3k ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  4. Somfug
    ― April 9, 2021 - 7:17 pm  Reply

    Patrik Holder and Valeri Tchmych.
    Please we need, the international community needs your help, because cyber criminals are destroying our lives, when they enter our PC’s and encrypt all our documents, family photos, memories, they encrypt our life embodied in images, of relatives, children and daughters, grandsons and granddaughters, our fathers and grandfathers, our college graduation degrees, for God’s sake, make software that can decrypt “urnb”, with “ID” online, you are the ones who know, there is always a way, a idea, a trick, an effective algorithm against those criminal methods that they use, they cannot be smarter than you, they represent “evil” and you represent “good”, seeing our children and friends cry makes us cry with them, help us.

  5. Asmani Asu
    ― April 12, 2021 - 9:53 am  Reply

    hello, help me all my files are encrypted by (.id[B6104876-2275].[helprecover@foxmail.com].help)
    what can i use to get my files back. thank you.

    1. Myantispyware team
      ― April 13, 2021 - 10:19 pm  Reply

      it looks like your files are encrypted by Phobos ransomware. It is impossible to decrypt them, try to recover the files using the steps linked below: How to recover encrypted files.

  6. jovan
    ― April 14, 2021 - 8:26 pm  Reply

    help me please. i need to decrypt my urnb files. it was infected by this mail “helpteam@mail.ch” and helpmanager@airmail.cc. this is my id: 0292ASd54hgfIAncw4Q70XelSLyBDImlxTHsNWTh92Sxdyncc8y3

    1. Myantispyware team
      ― April 14, 2021 - 8:59 pm  Reply

      The “0292ASd54hgfIAncw4Q70XelSLyBDImlxTHsNWTh92Sxdyncc8y3 ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  7. user.mix
    ― April 16, 2021 - 9:43 am  Reply

    Help me please, i nedd to decrypt my WRI file. This is myid:0294IekdfgOgnuAR924wbehlxQbOlKx0u5GBCicrVEXZrMj6Z3

    1. Myantispyware team
      ― April 20, 2021 - 4:19 am  Reply

      The “0294IekdfgOgnuAR924wbehlxQbOlKx0u5GBCicrVEXZrMj6Z3 ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  8. wing
    ― April 30, 2021 - 8:34 am  Reply

    Urnb Files
    0292ASd54hgfJkv3owRE50C8o8d7be0BzRtUV9kW4PyWO2Ip1LEb

    1. Myantispyware team
      ― May 2, 2021 - 10:37 pm  Reply

      The “0292ASd54hgfJkv3owRE50C8o8d7be0BzRtUV9kW4PyWO2Ip1LEb ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  9. MOHAMMED
    ― May 1, 2021 - 11:54 pm  Reply

    HI
    PLEASE HEELP ME i need to decrypt my files. it was infected .WRUI

  10. Ajmal
    ― May 2, 2021 - 12:34 am  Reply

    My files are encrypted with .igal ransomeware.Is there any way to recover it???

  11. Sipos
    ― May 3, 2021 - 1:36 am  Reply

    How possible this encrypted? .kolz file
    Reserve e-mail address to contact us:
    restoremanager@airmail.cc

    Your personal ID:
    0252IjrfghZcC4PEfaqDNIXxy0ProMPOAk3JS3K1JoUqoq0t1

    1. Myantispyware team
      ― May 3, 2021 - 1:48 am  Reply

      Your files are encrypted with an offline key. Therefore, first try this decryptor, if it fails to decrypt .kolz files, the security researchers have not yet obtained the offline key. In this case, it remains only to use ShadowExplorer and PhotoRec. If these utilities did not help to recover the files, then you just have to wait for the moment when decryption becomes possible.

  12. Tory Suryo
    ― May 4, 2021 - 6:03 pm  Reply

    I have encountered the same issue and the personal id is personal ID:
    0294IekdfgzQgdBaAyuZtYtcYK0i1LpiwacGdXgq4yeyO6xpAo. My files are important and hard work of years

    1. Myantispyware team
      ― May 8, 2021 - 10:20 pm  Reply

      The “0294IekdfgzQgdBaAyuZtYtcYK0i1LpiwacGdXgq4yeyO6xpAo ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  13. Oles
    ― May 7, 2021 - 9:38 am  Reply

    please save me the file 0295SirjUIOeQibJFOtt0kQE0oqCq2jNzNNqKoK59ZjCQmtL

    1. Myantispyware team
      ― May 8, 2021 - 10:20 pm  Reply

      The “0295SirjUIOeQibJFOtt0kQE0oqCq2jNzNNqKoK59ZjCQmtL ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  14. Oles
    ― May 7, 2021 - 9:54 am  Reply

    please help me file
    ATTENTION!

    Don’t worry, you can return all your files!
    All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
    The only method of recovering files is to purchase decrypt tool and unique key for you.
    This software will decrypt all your encrypted files.
    What guarantees you have?
    You can send one of your encrypted file from your PC and we decrypt it for free.
    But we can decrypt only 1 file for free. File must not contain valuable information.
    You can get and look video overview decrypt tool:
    hxxps://we.tl/t-t9u4WFnEtN
    Price of private key and decrypt software is $980.
    Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
    Please note that you’ll never restore your data without payment.
    Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

    To get this software you need write on our e-mail:
    helpteam@mail.ch

    Reserve e-mail address to contact us:
    helpmanager@airmail.cc

    Your personal ID:
    0295SirjUIOeQibJFOtt0kQE0oqCq2jNzNNqKoK59ZjCQmtL

    1. Myantispyware team
      ― May 8, 2021 - 10:20 pm  Reply

      The “0295SirjUIOeQibJFOtt0kQE0oqCq2jNzNNqKoK59ZjCQmtL ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  15. Erblin
    ― May 11, 2021 - 2:35 pm  Reply

    help with this ID : 0296Sirj7fU7EfYywlfUo6lmLxqIeEbATNatAXpUeyQIicoz …

    1. Myantispyware team
      ― May 13, 2021 - 3:57 am  Reply

      The “0296Sirj7fU7EfYywlfUo6lmLxqIeEbATNatAXpUeyQIicoz” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  16. Erblin
    ― May 11, 2021 - 2:44 pm  Reply

    help : 0296Sirj7fU7EfYywlfUo6lmLxqIeEbATNatAXpUeyQIicoz

  17. Dan
    ― May 13, 2021 - 1:25 pm  Reply

    help
    .pcqq

    ID:
    0296SirjbdHhCCBW6iTNKJwYOlih6I2Ga2jQJsBCMT9bVED1

    1. Myantispyware team
      ― May 16, 2021 - 6:16 pm  Reply

      The “0296SirjbdHhCCBW6iTNKJwYOlih6I2Ga2jQJsBCMT9bVED1” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  18. paco
    ― May 14, 2021 - 10:15 am  Reply

    Help ID:0296SirjVIbi8xWtcfMm4Law74kSU2PhVu66DUnIsBti97e2

    1. Myantispyware team
      ― May 16, 2021 - 6:16 pm  Reply

      The “0296SirjVIbi8xWtcfMm4Law74kSU2PhVu66DUnIsBti97e2” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  19. anandu
    ― May 14, 2021 - 12:24 pm  Reply

    Error: No key for New Variant online ID: eNWubTOWpwRVDOYOeL92MKrfQpSArv49VSUS5vHi
    Notice: this ID appears to be an online ID, decryption is impossible

    please tell me how to deal with this pcqq encrypted files

    1. Myantispyware team
      ― May 16, 2021 - 6:17 pm  Reply

      The “eNWubTOWpwRVDOYOeL92MKrfQpSArv49VSUS5vHi” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  20. ak
    ― May 16, 2021 - 8:34 am  Reply

    my id is online (.pcqq) will it ever get offline or i lost all my files forever. please answer

    1. Myantispyware team
      ― May 16, 2021 - 6:20 pm  Reply

      if the files are encrypted with an online key, it is impossible to decrypt them, since only the authors of the virus have the decryption key. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

    2. jose
      ― July 6, 2021 - 10:56 am  Reply

      ya encontraste solucion? estoy igual

  21. Prashant
    ― May 20, 2021 - 9:45 am  Reply

    need help!!
    my id is 8wEKnhjduNfHAFCdZ7G6MJIkm0wlIZDTkLQfkehl
    all my files has been encrypted with .ribd

    1. Myantispyware team
      ― June 8, 2021 - 2:30 am  Reply

      The “8wEKnhjduNfHAFCdZ7G6MJIkm0wlIZDTkLQfkehl” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  22. Ngocthanh
    ― May 21, 2021 - 7:58 am  Reply

    My ID: 0297SirjEaf4wwOAp6OPgu491hpMEx72wvYqk6OIjeRphZmJ
    Please help me how to decrypt it.
    Thank you

    1. Myantispyware team
      ― June 8, 2021 - 2:30 am  Reply

      The “0297SirjEaf4wwOAp6OPgu491hpMEx72wvYqk6OIjeRphZmJ” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  23. Sarah
    ― May 22, 2021 - 2:04 pm  Reply

    My ID : 0297SirjNnqE5WxwYxrLkUW3ICB9VcyKnNulW6QB33dIcV5z please help me
    my file catched virus .igvm

    1. Myantispyware team
      ― June 8, 2021 - 2:30 am  Reply

      The “0297SirjNnqE5WxwYxrLkUW3ICB9VcyKnNulW6QB33dIcV5z” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  24. AZEO
    ― May 26, 2021 - 2:08 am  Reply

    MY WHOLE DATA WAS ENCRYPTED BY ->.Ehiz<-
    my id ulL5oZWMfqAI2REs5Hr0TbpNBJqE26qPxSkyCSxX
    IS there any decryptor for this.

    1. Myantispyware team
      ― June 8, 2021 - 2:50 am  Reply

      The “ulL5oZWMfqAI2REs5Hr0TbpNBJqE26qPxSkyCSxX” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  25. riki
    ― May 26, 2021 - 3:10 am  Reply

    please help me. my pc was infected with .ehiz

    Your personal ID:
    0299ewgfDdU6RhOJma0AMHWh6OUzIJ32dDhDefuWX741ERZasd

    1. Myantispyware team
      ― June 8, 2021 - 2:50 am  Reply

      The “0299ewgfDdU6RhOJma0AMHWh6OUzIJ32dDhDefuWX741ERZasd” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  26. zcrox
    ― May 27, 2021 - 7:44 am  Reply

    can you help me to fix .ehiz

  27. Khadka
    ― May 28, 2021 - 3:43 am  Reply

    Your personal ID:
    0299ewgfDd94ZMASYQt4QGhpOo8gEwVMGuTvtKzw670thXUlt1
    How can i decrypt it is possible?

    1. Myantispyware team
      ― June 8, 2021 - 2:53 am  Reply

      Your files are encrypted with an offline key. Therefore, first try this decryptor, if it fails to decrypt encrypted files, then security researchers have not yet obtained the offline key. In this case, it remains only to use ShadowExplorer and PhotoRec. If these utilities did not help to recover the files, then you just have to wait for the moment when decryption becomes possible.

  28. Huy
    ― May 29, 2021 - 12:56 am  Reply

    my files has .ehiz
    please help

    my personal ID:
    0299ewgfDdE5RNmP0SeByEcTyMqsDkcdxmEnOWDFX8uXTx359G

    1. Myantispyware team
      ― June 8, 2021 - 2:53 am  Reply

      The “0299ewgfDdE5RNmP0SeByEcTyMqsDkcdxmEnOWDFX8uXTx359G” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  29. Mounir
    ― May 30, 2021 - 2:16 pm  Reply

    I have encrypted files with ‘.zwer’ extension with personal id “0231yiuduy6S5dacB2x1WTL9grhEpbOhxEjL4AmOL4GH8iYyH3r3iq”. Is it possible to decrypt it?

    1. Myantispyware team
      ― June 8, 2021 - 2:54 am  Reply

      The “0231yiuduy6S5dacB2x1WTL9grhEpbOhxEjL4AmOL4GH8iYyH3r3iq” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

  30. Rosida Widyastuti
    ― May 31, 2021 - 10:37 am  Reply

    Hello, thanks for the article and video. Virus .paas had attacked me today. After I use antivirus, I did as your instruction by using Task Manager, but I can’t find any paas file with .exe there. What should I do? All my files are still in format of PAAS files. I couldn’t figure out how to restore it. Do you think reset factory will recover my PC?
    By the way, I couldn’t download the ShadowExplorer you gave in the link, I don’t know the problem. Please kindly fix it. Thank you

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