How to remove AdWare.Win32.Agent.gen [Virus removal guide]

What is AdWare.Win32.Agent.gen? AdWare.Win32.Agent.gen is a malicious software. It can change Microsoft Windows OS and web-browsers settings, download and install other malicious software, ad-supported software and PUPs. Moreover, this virus may give a remote access to your computer and use your personal computer’s resources to generate digital money. It will make your computer run very slow. On current date, the AdWare.Win32.Agent.gen virus continues to increase the number of computers which have been infected.

Once started, the AdWare.Win32.Agent.gen makes changes to the personal computer settings and configures itself so as to start automatically each time the PC system is turned on. Immediately after startup, this malicious software begins to monitor the user’s actions and add AdWare.Win32.Agent.gen harmful code directly into the open windows of the Google Chrome, Microsoft Edge, IE and Mozilla Firefox.

Another reason why you need to remove AdWare.Win32.Agent.gen virus is its online data-tracking activity. It can gather personal data, including:

• IP addresses;
• URLs visited;
• search queries/terms;
• clicks on links and ads;
• browser version information.

The guide below explaining steps to get rid of AdWare.Win32.Agent.gen problem. Feel free to use it for removal of this virus that may attack Windows 10 and other popular versions of Windows OS. The steps will also help you restore your personal computer settings that previously changed by this virus.

Remove AdWare.Win32.Agent.gen virus (removal instructions)

There are a few solutions that can be used to remove AdWare.Win32.Agent.gen virus. But, not all malware such as the AdWare.Win32.Agent.gen virus can be completely removed utilizing only manual ways. Most often you are not able to remove any malicious software utilizing standard MS Windows options. In order to get rid of AdWare.Win32.Agent.gen you need complete a few manual steps and use reliable removal tools. Most cyber threat analysts states that Zemana Anti-Malware (ZAM), MalwareBytes or HitmanPro utilities are a right choice. These free applications are able to detect and remove AdWare.Win32.Agent.gen from your personal computer and restore your PC system settings to defaults.

To remove AdWare.Win32.Agent.gen, execute the following steps:

1. Uninstall dubious programs using MS Windows Control Panel
2. Automatically get rid of AdWare.Win32.Agent.gen virus with Zemana Anti Malware (ZAM)
3. Delete AdWare.Win32.Agent.gen virus and malicious extensions with HitmanPro
4. Automatically delete AdWare.Win32.Agent.gen virus with Malwarebytes
5. Remove AdWare.Win32.Agent.gen from Firefox
6. Delete AdWare.Win32.Agent.gen from Internet Explorer
7. Remove AdWare.Win32.Agent.gen virus from Chrome
8. How to stay safe online
9. To sum up

Uninstall dubious programs using MS Windows Control Panel

The process of virus removal is generally the same across all versions of Windows OS from 10 to XP. To start with, it’s necessary to check the list of installed programs on your system and delete all unused, unknown and suspicious applications.

Carefully browse through the list of installed software and remove all questionable and unknown software. We recommend to press ‘Installed programs’ and even sorts all installed software by date. After you have found anything questionable that may be the AdWare.Win32.Agent.gen virus or other kinds of potential threats like malicious software and PUPs, then choose this program and click ‘Uninstall’ in the upper part of the window. If the suspicious application blocked from removal, then use Revo Uninstaller Freeware to fully remove it from your PC system.

Automatically get rid of AdWare.Win32.Agent.gen virus with Zemana Anti Malware (ZAM)

You can download and use the Zemana Free for free. This anti malware utility will scan all the registry keys and files in your PC system along with the system settings and web browser extensions. If it finds AdWare.Win32.Agent.gen, other malware, adware or malicious extension then the Zemana Free will remove them from your computer completely.

Visit the following page to download the latest version of Zemana AntiMalware for Windows. Save it on your Desktop.

After the download is finished, close all windows on your personal computer. Further, open the set up file named Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as on the image below, click the “Yes” button.

It will open the “Setup wizard” that will allow you install Zemana on the system. Follow the prompts and do not make any changes to default settings.

Once install is done successfully, Zemana Anti Malware will automatically run and you can see its main window as displayed in the figure below.

Next, click the “Scan” button to perform a system scan for the AdWare.Win32.Agent.gen virus and other security threats. This process can take quite a while, so please be patient. When a malicious software, ad supported software or PUPs are found, the number of the security threats will change accordingly. Wait until the the checking is complete.

As the scanning ends, you’ll be opened the list of all detected threats on your PC system. Make sure all threats have ‘checkmark’ and click “Next” button.

The Zemana Free will remove AdWare.Win32.Agent.gen and other security threats. Once the process is finished, you can be prompted to restart your system.

Delete AdWare.Win32.Agent.gen virus and malicious extensions with HitmanPro

Hitman Pro cleans your PC system from ad supported software, potentially unwanted apps, malicious browser toolbars, internet browser extensions and other undesired software such as AdWare.Win32.Agent.gen. The free removal tool will help you enjoy your system to its fullest. Hitman Pro uses advanced behavioral detection technologies to search for if there are undesired software in your PC system. You can review the scan results, and choose the items you want to erase.

Visit the following page to download the latest version of Hitman Pro for Windows. Save it to your Desktop.

When the download is finished, open the folder in which you saved it. You will see an icon like below.

Double click the Hitman Pro desktop icon. When the tool is started, you will see a screen as displayed on the image below.

Further, press “Next” button to perform a system scan for the AdWare.Win32.Agent.gen and other malicious software and potentially unwanted software. As the scanning ends, Hitman Pro will show a scan report as on the image below.

In order to get rid of all threats, simply click “Next” button. It will display a prompt, click the “Activate free license” button.

Automatically delete AdWare.Win32.Agent.gen virus with Malwarebytes

You can get rid of AdWare.Win32.Agent.gen virus automatically with a help of Malwarebytes Free. We recommend this free malicious software removal tool because it can easily remove viruss, ad supported software, potentially unwanted software and toolbars with all their components such as files, folders and registry entries.

Download MalwareBytes AntiMalware (MBAM) by clicking on the link below. Save it on your Microsoft Windows desktop or in any other place.

When the download is finished, close all software and windows on your computer. Open a directory in which you saved it. Double-click on the icon that’s named mb3-setup as displayed on the image below.

When the install starts, you will see the “Setup wizard” which will help you install Malwarebytes on your machine.

Once installation is complete, you will see window as shown in the figure below.

Now press the “Scan Now” button to begin checking your machine for the AdWare.Win32.Agent.gen and other kinds of potential threats like malware and PUPs. When a malware, ad-supported software or PUPs are detected, the number of the security threats will change accordingly. Wait until the the scanning is finished.

When that process is complete, MalwareBytes Anti Malware (MBAM) will open you the results. All found items will be marked. You can get rid of them all by simply click “Quarantine Selected” button.

The Malwarebytes will now remove the AdWare.Win32.Agent.gen virus and other kinds of potential threats like malware and potentially unwanted apps. After the cleaning process is complete, you may be prompted to restart your computer.

The following video explains instructions on how to remove browser hijacker, adware and other malware with MalwareBytes Anti-Malware (MBAM).

Remove AdWare.Win32.Agent.gen from Firefox

If Mozilla Firefox internet browser settings are hijacked by the {{NAME} virus, then ‘Reset Mozilla Firefox’ could solve this problem. However, your saved bookmarks and passwords will not be lost.

Click the Menu button (looks like three horizontal lines), and click the blue Help icon located at the bottom of the drop down menu as displayed on the screen below.

A small menu will appear, click the “Troubleshooting Information”. On this page, click “Refresh Firefox” button as on the image below.

Follow the onscreen procedure to revert back your Firefox web-browser settings to their default state.

Delete AdWare.Win32.Agent.gen from Internet Explorer

In order to restore all internet browser newtab, default search provider and start page you need to reset the Internet Explorer to the state, which was when the MS Windows was installed on your computer.

First, launch the Microsoft Internet Explorer, then click ‘gear’ icon . It will display the Tools drop-down menu on the right part of the web-browser, then press the “Internet Options” as shown on the screen below.

In the “Internet Options” screen, select the “Advanced” tab, then click the “Reset” button. The Internet Explorer will show the “Reset Internet Explorer settings” dialog box. Further, click the “Delete personal settings” check box to select it. Next, click the “Reset” button as displayed in the following example.

Once the process is finished, click “Close” button. Close the Internet Explorer and reboot your computer for the changes to take effect. This step will help you to restore your internet browser’s homepage, new tab page and default search provider to default state.

Remove AdWare.Win32.Agent.gen virus from Chrome

If your Chrome browser settings are modified by AdWare.Win32.Agent.gen virus, it may be necessary to completely reset your web browser program to its original state.

1. First start the Chrome and click Menu button (small button in the form of three dots).
2. It will open the Google Chrome main menu. Choose More Tools, then press Extensions.
3. You’ll see the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following tutorial: Remove Chrome extensions installed by enterprise policy.
4. Now open the Google Chrome menu once again, click the “Settings” menu.
5. You will see the Google Chrome’s settings page. Scroll down and press “Advanced” link.
6. Scroll down again and press the “Reset” button.
7. The Chrome will display the reset profile settings page as shown on the screen above.
8. Next press the “Reset” button.
9. Once this process is finished, your web-browser’s homepage, search provider and newtab will be restored to their original defaults.
10. To learn more, read the blog post How to reset Chrome settings to default.

How to stay safe online

If you want to get rid of unwanted advertisements, web browser redirections and pop ups, then install an adblocker program such as AdGuard. It can stop intrusive ads, pop ups and block web pages from tracking your online activities when using the Mozilla Firefox, MS Edge, Google Chrome and Internet Explorer. So, if you like browse the Internet, but you do not like annoying ads and want to protect your PC from harmful pages, then the AdGuard is your best choice.

Visit the page linked below to download AdGuard. Save it to your Desktop.

After downloading it, run the downloaded file. You will see the “Setup Wizard” screen as displayed in the figure below.

Follow the prompts. When the installation is finished, you will see a window as displayed in the figure below.

You can click “Skip” to close the install application and use the default settings, or press “Get Started” button to see an quick tutorial which will help you get to know AdGuard better.

In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your system, AdGuard will run automatically and stop unwanted pop-up ads, as well as other harmful or misleading web-sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.

To sum up

After completing the few simple steps above, your computer should be clean from the AdWare.Win32.Agent.gen virus and other malicious software. Your antivirus will no longer detect any security threats. Unfortunately, if the guidance does not help you, then you have caught a new malicious software, and then the best way – ask for help.

Please create a new question by using the “Ask Question” button in the Questions and Answers. Try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the AdWare.Win32.Agent.gen virus.