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How to remove msmtrakk21a.com redirect [Chrome, Firefox, IE, Edge]

Myantispyware team December 29, 2016    

If you’re reading this article, it means that you are seeing the msmtrakk21a.com unknown web-site and your browser began opening a large number of of popup ads. All of these problems with your system caused by ‘ad-supported’ software (also known as adware), which is often installs on the computer with the free programs. You probably want to know how to remove this ad-supported software as well as get rid of msmtrakk21a.com ads. In the few simple steps below we will tell you about how to solve your problems.

msmtrakk21a-com redirect

Most often, the adware affects the most common web-browsers such as the Chrome, Firefox, IE and MS Edge. But such the malicious software as well may infect another web-browsers by changing its shortcuts (adding an argument like ‘http://site.address’ into Target field of a internet browser’s shortcut). So every time you open the web-browser, it will reroute to the annoying msmtrakk21a.com page. Even if you setup a new home page, an annoying web page will be the first thing you see when you start the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge.

The ad-supported software is not a virus, but the virus behaves similarly. As a rootkit hides in the system, alters internet browser settings and blocks them from changing. Also the ad-supported software can install additional web-browser extensions, addons and modules that will inject ads within the Chrome, Firefox, IE and MS Edge’s screen. Moreover, the ad supported software may install a browser hijacker that once started, will change the browser’s start page and search engine. And finally, the ad-supported software can collect a wide variety of personal information such as what web-pages you are opening, what you are looking for the World Wide Web and so on. This information, in the future, may be transferred to third parties.

We recommend to delete the ad supported software, which redirects your web-browser on the msmtrakk21a.com annoying web page, as soon as you found this problem, as it can direct you to web-resources which may load other dangerous software on your PC.

How does msmtrakk21a.com advertisements get installed onto personal computer

I want to note that the adware spreads in the composition together with various free programs. This means that you need to be very careful when installing programs downloaded from the World Wide Web, even from a large proven hosting. Be sure to read the Terms of Use and the Software license, select only the Manual, Advanced or Custom installation mode, switch off all additional modules and programs are offered to install. So, the negligence when running unknown software may lead to the fact that the adware is installed.

How to manually remove msmtrakk21a.com

This step-by-step instructions will help you remove msmtrakk21a.com advertisements. These msmtrakk21a.com removal steps work for the Chrome, Firefox, IE and MS Edge, as well as every version of Windows operating system. Some of the steps may require you to close the browser or reboot your PC. So, bookmark or print it for later reference.

  1. Uninstall suspicious and unknown software by using Windows Control Panel
  2. Remove msmtrakk21a.com ads from Firefox
  3. Uninstall msmtrakk21a.com ads from Chrome
  4. Remove msmtrakk21a.com popup ads from Microsoft Internet Explorer
  5. Disinfect the browser’s shortcuts to delete msmtrakk21a.com redirect
  6. Remove unwanted Scheduled Tasks

If you are using an Apple computer running Mac OS, then use the following few simple steps How to remove virus, pop-ups, ads on Mac

Uninstall suspicious and unknown software by using Windows Control Panel

We recommend that you begin the PC system cleaning procedure by checking the list of installed applications and remove all unknown or suspicious programs. This is a very important step, as mentioned above, very often the malicious programs such as ad-supported software and browser hijackers may be bundled with free programs. Uninstall the unwanted programs may remove the unwanted advertisements or web-browser redirect to unknown or annoying web-pages.

Windows 8, 8.1, 10

Press Windows key windows key, then click Search windows search. Type “Control panel”and press Enter.

Windows XP, Vista, 7

Click “Start” and select “Control Panel”.
It will open the Windows Control Panel as shown in the following image. windows control panel.jpg

Next, click “Uninstall a program” ControlPanel Uninstall It will display a list of all programs. Scroll through the all list, and remove any suspicious and unknown programs. To quickly find the latest installed applications, we recommend sort applications by date of installation in the Control panel.

Remove msmtrakk21a.com ads from Firefox

First, start the FF. Next, press the button in the form of three horizontal stripes (Mozilla Firefox menu button). It will show the drop-down menu. Next, click the “Help” button (FF help button).

FF settings menu

In the Help menu, press the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page, click “Refresh Firefox” button.

Firefoxx troubleshooting info window

Confirm your action, press the “Refresh Firefox”.

Uninstall msmtrakk21a.com ads from Chrome

Reset Chrome settings is a easy way to remove the malicious and ad-supported extensions, as well as to restore the web-browser’s homepage, new tab and default search engine that have been replaced by ‘ad-supported’ software.

reset Chrome settings box

  1. Open the Chrome, then click the Menu icon (icon in the form of three horizontal stripes).
  2. It will open the Google Chrome main menu. Click the “Settings” menu.
  3. Next, press the “Show advanced settings” link, that located at the bottom of the Settings page.
  4. Further, click the “Reset settings” button, which located at the bottom of the Advanced settings page.
  5. The Chrome will show the reset settings dialog box as on the image above.
  6. Confirm the browser’s reset by clicking on the “Reset” button.
  7. To learn more, look the blog post How to reset Google Chrome settings to default.

Remove msmtrakk21a.com popup ads from Microsoft Internet Explorer

First, run the Internet Explorer, then press the button in the form of gear (Internet Explorer tools menu icon). It will open the Tools drop-down menu as on the image below. Next, click the “Internet Options”.

reset Microsoft Internet Explorer tools menu

In the Internet Options window click on the Advanced tab, then press the Reset button. The IE will open the “Reset Internet Explorer settings” window like below. Select the “Delete personal settings” check box, then press on “Reset” button.

reset IE settings

You will now need to restart your system for the changes to take effect.

Disinfect the browser’s shortcuts to delete msmtrakk21a.com redirect

When the ad supported software is started, it can also modify the browser’s shortcuts, adding an argument such as “http://site.address” into the Target field. Due to this, every time you open the web-browser, it will be rerouted to an annoying advertisements.

To clear the browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text that begins with “http://” that has been added here. You need to remove it.

clean a shorcut

When the argument is removed, press the OK button. You need to clean all shortcuts of all your web-browsers, as they may be infected too.

Remove unwanted Scheduled Tasks

If the unwanted msmtrakk21a.com web site opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and delete all the tasks that have been created by malicious applications.

Press Windows and R keys on the keyboard together. This opens a dialog box that titled as Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, like below.

Task scheduler

Task scheduler

In the middle part you will see a list of installed tasks. Select the first task, its properties will be open just below automatically. Next, click the Actions tab. Pay attention to that it launches on your personal computer. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then you need remove it. If you are not sure that executes the task, check it through a search engine. If it is a component of the ‘ad-supported’ application, then this task also should be removed.

Having defined the task that you want to delete, then press on it with the right mouse button and select Delete as shown on the image below.

Delete a task

Delete a task

Repeat this step, if you have found a few tasks that have been created by malicious software. Once is finished, close the Task Scheduler window.

Remove msmtrakk21a.com popup ads with Malwarebytes

Remove msmtrakk21a.com manually is difficult and often the ad supported software is not completely removed. Therefore, we recommend you to use the Malwarebytes Free that are completely clean your personal computer. The Malwarebytes is a reputable malware removal application. It can automatically detect and remove the adware (sometimes called ‘ad-supported’ software) of the your PC system. Moreover, this free program will help you to remove browser hijackers, malware and toolbars that your system may be infected too. You can follow the instructions below to delete the msmtrakk21a.com annoying pop-up ads completely.

Download Malwarebytes Free from the link below.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
327227 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

Once downloaded, close all applications and windows on your computer. Open a directory in which you saved it. Double-click on the icon that’s named mb3-setup like below.

malwarebytes setup icon

When the install begins, you will see the “Setup wizard” which will help you install Malwarebytes on your PC system.

malwarebytes setup wizard

When installation is finished, you will see window as shown on the screen below.

malwarebytes

Now press on the “Scan Now” button . This will start scanning the whole personal computer to find out adware that causes the redirect to msmtrakk21a.com web-page. This procedure can take some time, so please be patient.

malwarebytes scanning complete

Once the scan is finished, make sure all entries have “checkmark” and click “Quarantine Selected” button. The Malwarebytes will begin removing the adware related files, folders, registry keys. When the disinfection is complete, you may be prompted to reboot the PC system.

The following video explains the step-by-step guide above on how to remove adware with Malwarebytes Anti-malware.

How to block msmtrakk21a.com ads

To increase your security and protect your personal computer against new unwanted advertisements and malicious web pages, you need to use an application that blocks access to dangerous ads and web pages. Moreover, the program can block the show of intrusive advertising, which also leads to faster loading of web sites and reduce the consumption of web traffic.

  1. Download AdGuard program by clicking on the following link.
    Adguard
    Adguard download
    26883 downloads
    Version: 6.4
    Author: © Adguard
    Category: Security tools
    Update: November 15, 2018
  2. Once downloading is finished, run the downloaded file. You will see the “Setup Wizard” window. Follow the prompts.
  3. When the installation is complete, click “Skip” to close it and use the default settings, or press “Get Started” to see a quick tutorial which will assist you get to know AdGuard better.
  4. In most cases, the default settings are enough and you do not need to change anything. Each time, when you run your personal computer, AdGuard will start automatically and block popup ads, msmtrakk21a.com redirects, as well as other dangerous or misleading sites. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, that is located on your Windows desktop.

Get rid of msmtrakk21a.com popup ads and malicious extensions with AdwCleaner.

If MalwareBytes Anti-malware cannot remove the annoying msmtrakk21a.com pop-up ads from the Google Chrome, Mozilla Firefox, Internet Explorer and Edge, then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for ad-supported software, browser hijackers, PUPs and toolbars.

Download AdwCleaner from the link below.

AdwCleaner
AdwCleaner download
225612 downloads
Version: 8.4.1
Author: Xplode, MalwareBytes
Category: Security tools
Update: October 5, 2024

After downloading is finished, open the file location. Double click the AdwCleaner icon. Once this tool is started, you will see a screen such as below.

adwcleaner win10

Now, press the “Scan” button for scanning your personal computer for the malicious extensions and ad-supported software which opens ads from msmtrakk21a.com web site. When it has finished scanning, it will open a scan report as shown below.

adwcleaner win10 scan for msmtrakk21a.com finished

Review the report and then click “Clean” button. It will show a prompt. Click “OK”. When the cleaning procedure is finished, AdwCleaner may ask you to reboot your system.

Look at the following video, which completely explains the procedure of using the AdwCleaner to remove ad supported software, browser hijackers and other dangerous programs.

Finish words

Now your computer should be free of the msmtrakk21a.com ads. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted popup ads and annoying dangerous web pages) and Malwarebytes (to periodically scan your personal computer for new malware and adware). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.

If you are still having problems while trying to remove msmtrakk21a.com popup ads from your personal computer, then ask for help in our Spyware/Malware removal forum.

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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