How to remove Personal Shield Pro virus

Personal Shield Pro is a fake security program that displays false information that your computer is infected with viruses, trojans and malware.The software pretends to be a legitimate antivirus but, in reality, it is a totally scam! It is unable to detect and remove any infections! The program “detects” numerous false infections in order to trick you into purchasing so-called full version of the software. Thus, do not pay for Personal Shield Pro, simply ignore all that the bogus software will display you.

Like other fake security software, the authors of Personal Shield Pro use various misleading methods to distribute their bogus software, e.g. trojans, various misleading programs, social networks (Twitter, Facebook, etc) and spam emails. Please be careful when opening attachments and downloading files or otherwise you can end up with a rogue program on your computer. Remember that the rogue is a highly dangerous application and you need remove Personal Shield Pro as soon as possible!

During installation, the rogue will be configured to start automatically when Windows loads. Once Personal Shield Pro is started, it will simulate a system scan and state that your computer is infected with a lot of viruses. The rogue will prompt you to purchase a full version of the program to fix supposedly found infections. Important to know, all of these reported infections are fake and don’t actually exist on your computer! So you can safely ignore the scan results that Personal Shield Pro gives you.

While Personal Shield Pro is running, it will flood your computer with warnings and fake security alerts. Some of the alerts are:

Warning! Virus invasion detected!
Found virus activity

Personal Shield Pro
Harmful software detected
Personal Shield Pro has detected malicious software that may
cause PC crash. Click “Remove All” button below to remove them
now.
KBDARM.DLL
KBDFR.DLL
KBDMON.DLL

Of course, like false scan results above, all of these alerts are just a fake. All of them are created in order to convince you that you must purchase the full version of Personal Shield Pro and, thus, fix the entire system. So, you can safely ignore the fake warnings and alerts.

As you can see, all Personal Shield Pro does is fake and you should stay away from the malicious application! If your PC has been infected with the rogue, then ignore all it gives you and follow the removal instructions below in order to remove Personal Shield Pro and any associated malware from your computer for free.

Automatic removal instructions for Personal Shield Pro

It is possible that the rogue will not allow you to run a malware removal tools, then you will need to reboot your computer in Safe mode with networking.

Restart your computer. After hearing your computer beep once during startup, start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.

Instead of Windows loading as normal, Windows Advanced Options menu appears similar to the one below.

Windows Advanced Options menu

When the Windows Advanced Options menu appears, select Safe mode with networking and then press ENTER.

The rogue changes your your browsers network settings to use a malicious proxy server that will block you to open any pages or update security software. So you need to fix this problem.

Run Internet Explorer, Click Tools -> Internet Options as as shown in the screen below.

Internet Explorer – Tools menu

You will see window similar to the one below.

Internet Explorer – Internet options

Select Connections Tab and click to Lan Settings button. You will see an image similar as shown below.

Internet Explorer – Lan settings

Uncheck “Use a proxy server” box. Click OK to close Lan Settings and Click OK to close Internet Explorer settings.

Now you should download Malwarebytes Anti-malware and remove all Personal Shield Pro associated malware.

Download MalwareBytes Anti-malware (MBAM). Once downloaded, close all programs and windows on your computer.

Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MalwareBytes Anti-malware onto your computer. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to “Update Malwarebytes’ Anti-Malware” and Launch “Malwarebytes’ Anti-Malware”. Then click Finish.

MalwareBytes Anti-malware will now automatically start and you will see a message stating that you should update the program before performing a scan. If an update is found, it will download and install the latest version.

As MalwareBytes Anti-malware will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main menu. You will see window similar to the one below.

Malwarebytes Anti-Malware Window>

Make sure the “Perform quick scan” option is selected and then click on the Scan button to start scanning your computer for Personal Shield Pro associated malware. This procedure can take some time, so please be patient.

When the scan is finished a message box will appear that it has completed scanning successfully. Click OK. Now click “Show Results”. You will see a list of infected items similar as shown below.
Note: list of infected items may be different than what is shown in the image below.

Malwarebytes Anti-malware, list of infected items

Make sure all entries have a checkmark at their far left and click “Remove Selected” button to remove Personal Shield Pro. MalwareBytes Anti-malware will now remove all of associated Personal Shield Pro files and registry keys and add them to the programs’ quarantine. When MalwareBytes Anti-malware has finished removing the infection, a log will open in Notepad and you may be prompted to Restart.

Personal Shield Pro may change the Windows system HOSTS file so you need reset this file with the default version for your operating system.

Please download OTM by OldTimer from here and save it to desktop. Run OTM, copy, then paste the following text in “Paste Instructions for Items to be Moved” textarea (under the yellow bar):

:Commands
[resethosts]

Click the red Moveit! button. Close OTM.

Your system should now be free of the Personal Shield Pro virus. If you need help with the instructions, then post your questions in our Spyware Removal forum.

Personal Shield Pro removal notes

Note 1: if you can not download, install, run or update Malwarebytes Anti-malware, then follow the steps: Malwarebytes won`t install, run or update – How to fix it.

Note 2: your current antispyware and antivirus software let the infection through ? Then you may want to consider purchasing the FULL version of MalwareBytes Anti-malware to protect your computer in the future.

Personal Shield Pro creates the following files and folders

C:\Documents and Settings\All Users\Application Data\{RANDOM}.exe

Personal Shield Pro creates the following registry keys and values

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run | {RANDOM}.exe