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help with new online key


Questions and Answers › Category: Questions › help with new online key
0 Vote Up Vote Down
Eduardo asked 5 years ago

i have a infection and all files are  with extension .npsk and my key is a online key and i I could not recove the files. I have success in remove the infection, but not in recover the files
 
key: J3uo9kjoK9DQKjandBDABTYWWIkY6cd6jCMvWIjy

1 Answers
0 Vote Up Vote Down
Myantispyware team Staff answered 5 years ago

The “J3uo9kjoK9DQKjandBDABTYWWIkY6cd6jCMvWIjy” ID is related to an online key, so files cannot be decrypted. Try to restore the contents of encrypted files using the steps linked below: How to recover encrypted files.

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