Trackztoolz.com What is it?
Trackztoolz.com Scam is a phishing scam that uses a text message to try to fool people into giving away their personal information and even financial information. Scammers use SMS text messages to promote the Trackztoolz.com scam and get new victims. In addition, the scam can be promoted through social networks (Facebook, YouTube, Twitter, Instagram), deceptive ads and push notifications, as well as Adware and potentially unwanted applications (PUAs).
Trackztoolz.com is a scam site
QUICK LINKS
- What is Trackztoolz.com Scam?
- Why am i getting Trackztoolz.com text messages?
- Protection
- How to remove Trackztoolz.com Scam pop-ups
Trackztoolz.com Scam in detail
Trackztoolz.com is a phishing site that has been designed to look like a “Support Chat”. The site URL is sent via a text message and has a subject pertaining to the delivery of a parcel. Users are then redirected to a window that asks for their postal address and states that they need to pay a small cost for insurance and reshipping.
A text message that is used to redirect users to the Trackztoolz.com Scam:
A text message purporting to be from a delivery service. It says that there are some problems with the package in their warehouse. In response to this message, a link is sent, which leads to Trackztoolz.com which will ask for contact and payment details.
Hello, we have noticed some issues at our warehouse about your item. Contact support, type yes. Stop to End
Obviously, in this way, scammers try to obtain personal data of users and information about their credit card. This information is often collected by scammers to make fraudulent purchases and unauthorized transfers, sold to criminals on the dark web, or other malicious purposes. Moreover, the criminals can use stolen email addresses and phone numbers to send spam and malspam (spam emails containing malware or links to malware).
The Trackztoolz.com scam asks for contact and payment details:
To summarize, Trackztoolz.com can lead to malware infection, financial losses, theft of personal data and other serious problems.
Text presented on the scam:
Hello!
Welcome to the interactive parcel management system.
I’m your virtual guide Suzy and I’ll be helping you today.
First, I need you to confirm that you are not a robot. Please answer this question: What is 7+5?
12
Thank you for confirming !
We have a parcel with you as a recipient, but the label was damaged – attached is a picture of your parcel.
[fake picture]
Please indicate if we should deliver this parcel to a private or a business address?
Private address
Thank you . In order to deliver your parcel, we need to get your details, as we currently only have your name and phone-number/email-address on record. The rest of the label is not readable.
I will redirect you to a form where you can fill in your delivery details.
As the details of the sender also are not readable on the label, we have to charge you for the manual handling of the package, as we cannot bill it back to an unknown sender. The insurance and transport costs have already been paid. There is only a small amount under $1-5 left to be paid by you for the storage until final delivery.
Schedule delivery and pay delivery fee
VirusTotal flagged the Trackztoolz.com domain as malicious:
Threat Summary
| Name | Trackztoolz.com Scam, “Trackztoolz.com Support” |
| Type | scam, phishing, fake alerts |
| Detection names | Phishing, Malware, Malicious |
| Symptoms |
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| Removal | Trackztoolz.com Scam removal guide |
Scam Examples
The Trackztoolz.com scam is not the only scam on the Internet that aims to deceive users and steal their personal information. We have already reported other similar scams such as You’ve made the 5-billionth search, USPS Redelivery text SCAM, Chrome search contest 2022, CONGRATULATIONS, YOU ARE THE VISITOR NO. 1.000.000, 2021 Annual Visitor Survey.
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- Findallincomesurvey.top pop-ups are a survey scam
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- TeslaStrategy Giveaway is a SCAM
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- USPS Redelivery text is a SCAM
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- Geek Squad Email Scam #22
Why am i getting Trackztoolz.com text messages?
Usually, scam messages are not coming from another smartphone. They mainly originate from a computer and are sent to your smartphone via a messaging account. Some adware can infect your smartphone so it turns into a spam-sending machine. So, if your messenger displays or sends the Trackztoolz.com Scam regularly, then it is possible that Adware or PUAs are installed on your device.
Adware is type of malware that can cause problems for your Android/iPhone device. It can generate numerous additional popup, banner, pop-under and in-text link advertisements; gather your personal data such as login details, online searches, etc; run in the background and drag down your Android OS running speed; give more chances for other adware, PUAs even malware to get on your mobile device. Usually, adware gets into smartphones as part of a bundle with free software, sharing files and other unsafe apps that users downloaded from the Web.
How to protect against Trackztoolz.com Scam?
To avoid becoming a victim of scammers, it is important to always keep in mind:
- Don’t reply directly to Trackztoolz.com message.
- Don’t click on any links in the Trackztoolz.com message.
- Don’t give out personal information.
- Report spammers to WhatsApp.
- Mark the Trackztoolz.com message as SPAM and delete it.
- Scan your device for adware/malware/PUAs.
- Install an anti-phishing software.
How to Remove Trackztoolz.com Scam pop-ups
In the steps below, we’ll provide general help to get rid of Trackztoolz.com Scam pop-ups. You may find some minor differences in your Android device. No matter, you should be okay if you follow the steps outlined below: remove all suspicious and unknown apps, reset web browsers settings, run free malicious software removal utilities. Some of the steps below will require you to close this webpage. So, please read the step-by-step instructions carefully, after that bookmark it for later reference.
To remove Trackztoolz.com Scam pop-ups, please follow the steps below:
- Uninstall unknown and suspicious apps
- Remove push notifications
- Remove Trackztoolz.com Scam pop-ups using Malwarebytes
- Reset Android browser
- Reset Android phone (Factory Reset)
Remove unknown and suspicious apps
The best way to start removing Trackztoolz.com Scam pop-ups is to uninstall all unknown and suspicious apps. Using the standard features of Android, you can do it easily and quickly. This step, despite its simplicity, should not be missed, as removing unnecessary and suspicious apps, you can get rid of unwanted advertisements, browser redirects, malware, adware and viruses.
First of all, make sure that the Android phone does not have any apps running. To do this, open the list of running applications and remove all apps from it. Another option, just restart the phone, after which do not start anything.
Now you can start removing unnecessary apps. Open Android Phone settings, select APPS here. You will be shown a list of installed applications, similar to the one shown in the following example.
Several times, very carefully review this list, most likely one of the apps listed here is a virus, adware or malware that shows ads or installs unwanted games on your phone. To remove a suspicious app from Android Phone, just click on its name and select UNINSTALL in the window that appears, as shown in the figure below.
If you can not figure out what to delete and what to leave, use the following criteria for determining adware, malware and viruses. The app is suspicious if: it consumes a lot of memory (for example, it’s called a calculator, and consumes hundreds of megabytes of memory), the app name is completely unfamiliar to you (check the app name through Google search), the app requires strange permissions (for example, a calculator requires permission to send sms and access to the address book). At this stage, you need to be even a bit suspicious than usual.
Remove push notifications
If you want to remove notifications (unwanted ads) from the notification area of your Android phone, you need to change some settings, which determines which websites can send you browser notifications. These notifications are often used to send various unwanted ads to Android device.
- Tap ‘Settings’.
- Tap ‘Notifications’.
- Find and tap the internet browser (Chrome) that shows spam notifications.
- Find unknown and suspicious websites, other rogue notifications and set the toggle button to ‘OFF’ on them one-by-one.
Remove Trackztoolz.com Scam pop-ups using Malwarebytes
Malwarebytes Mobile Security (Malwarebytes for Android) is a free app for phones running Android operating system. It can easily find and quickly remove viruses, potentially unwanted programs (PUPs), adware, trojans and other malicious software.
Download Malwarebytes, using the following link, and install it on your phone. After the application is installed, start it. You will see a window similar to the one shown in the example below.
Read the information about the Malwarebytes for Android, and then click “Got it” button.
You will see the main window, as shown in the figure below. Click “Fix now” button.
Malwarebytes will attempt to automatically update the virus database, and then immediately start the full scan procedure. In the process of scanning, Malwarebytes for Android will scan your phone for Trojans, spyware, viruses and other malicious programs.
When the scan is completed, Malwarebytes will report the detected viruses and in case of detection of malicious programs, offer to remove them. Just follow the prompts.
To use Malwarebytes for Android, you do not need to buy a premium (paid) version of the app. The first 30 days you can use all the features of this antivirus completely for free, and after 30 days, the device’s auto-protection will be turned off, but you can continue to use Malwarebytes for Android to check your phone for malware and remove it in case of detection.
Reset Android browser
Adware and other malware can change the Android settings. But most often malicious software makes changes to the browser settings, modifying the home page or search engine. Therefore it is very important, after scanning the Android device with antivirus software, also check the browser settings and restore its normal values.
Start the browser. Click on the icon in the form of three points, which is located in the right corner of your phone. In the menu that opens, select Settings.
You will see a list of browser settings. Find the “Search Engine” option and click on it. In the window that opens, select Google.
Go back to the list of browser settings. Now click “Home page”. Check that the switch is in the ON position. If necessary, move it to this position. Then click on the line below, which says “Open this page”. In the window that opens, enter the address of your home page or the line “about:blank” (without quotes). In this case, the blank page will be used as the homepage.
In addition to the above, it is also recommended to clear data that was saved by the browser while the phone was infected. To do this, in the list of settings, find the Privacy item and click it. Scroll the page to the bottom until you find “Clear browsing data”, press it. You will see the window as shown in the figure below.
In the “Time range”, select the time period that covers the period when your Android phone was infected with malware, then click “CLEAR DATA” button. During this procedure, your Google account will not be deleted, passwords, bookmarks and other personal information will be saved.
Reset Android phone (Factory Data Reset)
If nothing of the above is helpful and you failed to get rid of Trackztoolz.com Scam pop-ups manually or using antivirus software, then most likely the malware can only be removed by resetting the phone.
In order to reset Android phone, and thus remove scam pop-ups, do the following. Open Phone Settings, scroll down to General management. Click it. You will see a window similar to the one shown in the pictures below.
Find the “Reset” option and click on it. You will see a list of possible ways to reset the phone settings, select the “Factory Data Reset” option.
Click “Factory Data Reset” button. ATTENTION! All your personal data from the phone’s internal memory will be deleted, all phone settings will be restored to their original state. The internal memory of the phone will be TOTALLY cleared.
Finish words
If you receive a scam message that is similar but not the same as the example above, make sure you remove any personal info in this message, then post it as comment on this article. This helps us to warn users about current scams, monitor trends and disrupt scams where possible.
