What is DHL Undelivered Package SCAM?
DHL Undelivered Package is a new scam that is designed to trick people into believing that their package was not delivered, for various reasons. The goal of the scammers is to lure recipients into clicking on the link (button) in the email, which is presented as a way to order re-delivery and pay for it. Such scam emails should not be trusted, they should be ignored, and deleted. Victims of the DHL Undelivered Package scam can experience severe issues, such as financial loss or identity theft.
A scam page promoted by the “DHL Undelivered Package” scam emails
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The DHL Undelivered Package email contains a missed delivery message, which the scammers try to pass off as legitimate. Scammers trick users into ordering a new delivery by clicking on the link in the message. This scam message invites recipients to order re-delivery as soon as possible, otherwise their package will be returned to the sender.
Text presented in the scam message:
Subject: Attention: Undelivered Package
DHL
Dear client,
We tried to deliver your package on friday September 10th. Unfortunately, we were not able to locate the address provided by the sender.
Your package is now being safely stored in our warehouse.
To receive your item, please follow the link below to update your delivery address and pay the extra $1.49 processing fees.
Update your information
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74399 Broadway, New York, NY 13498
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The “DHL Undelivered Package” scam spread through email spam campaigns, therefore, such scam emails are often received by those who do not use the DHL delivery service, and those who are not waiting for the delivery of a parcel. This message contains a link that will lead to a fake DHL page where users must enter their personal information and credit card details. Obviously, in this way, scammers try to obtain personal data of users and information about their credit card. This information can be used to make fraudulent purchases and unauthorized transfers, sold to criminals on the dark web, or other malicious purposes. Moreover, the criminals behind this scam can use stolen email addresses and phone numbers to send spam and malspam (spam emails containing malware or links to malware). In any case, these messages cannot be trusted, they are part of a phishing scheme.
A fake DHL Undelivered Package page requires users to provide their mailing address and other personal information
Threat Summary
| Name | DHL Undelivered Package Scam, Fake DHL email |
| Type | Phishing, Scam, Social Engineering |
| Fake Claims | Attention: Undelivered Package. |
| Associated web sites | larayniere.com, pizzaevai.eu |
| Distribution methods | Email spam campaigns |
| Removal | Links in scam messages can lead to sites or files with viruses or other malicious content. To scan your device for viruses, find and remove malware, we recommend using the steps below. |
DHL Undelivered Package is just one of the many types of scam emails that exist. In some emails, scammers use threats to intimidate and bully a victim into paying, others contain links to malicious files. Norton Subscription Has Expired, I have to share bad news with you and DPD Delivery Email are some of the scam emails we reported recently.
What to do when you receive the DHL Undelivered Package SCAM
We advise everyone who receives this message to follow a few simple steps below. If you receive such messages regularly, then this may be a sign that there is adware or spyware on your device. In this case, you need to scan the device for malware, remove unnecessary and suspicious apps.
- Do not believe this message.
- Do not pay a ‘redelivery’ fee.
- If there’s a link in the scam message, do not click it, otherwise you could unwittingly install malware or ransomware on your device.
- Report the email spam to the FTC at https://www.ftc.gov/
- Scan your device for malware.
- Install an anti-phishing software.
How to scan your computer for malware
Zemana Anti Malware (ZAM) is a full featured malware removal tool. It can scan your files and Windows registry in real-time. Zemana Anti-Malware can help to remove spyware, trojans, worms, PUPs, adware and other malicious software. It uses 1% of your personal computer resources. This utility has got simple and beautiful interface and at the same time effective protection for your system.
First, visit the page linked below, then click the ‘Download’ button in order to download the latest version of Zemana AntiMalware.
164977 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019
Once the downloading process is done, close all windows on your personal computer. Further, open the install file called Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as on the image below, press the “Yes” button.
It will display the “Setup wizard” that will assist you install Zemana on the personal computer. Follow the prompts and do not make any changes to default settings.
Once installation is done successfully, Zemana will automatically run and you can see its main window as shown below.
Next, press the “Scan” button to perform a system scan with this utility for malware. While the Zemana utility is scanning, you can see number of objects it has identified as being infected by malware.
After the scanning is done, the results are displayed in the scan report. Make sure all threats have ‘checkmark’ and click “Next” button.
The Zemana Free will delete malicious software. Once the process is complete, you can be prompted to restart your PC.
Finish words
We hope this article helped you understand that the DHL Undelivered Package email is a scam. If you receive an email that is similar but not the same as the example above, make sure you remove any personal info in this message, then post it as comment on this article. It will help our team monitor the latest scams.
