How to uninstall RecordMapper app/extension from Mac

What is RecordMapper

According to security experts, RecordMapper is an adware application. Adware is type of malware that displays unwanted ads on a computer, redirects search requests to advertising web-pages and collects privacy info for marketing purposes. Adware can show banner ads, full-screen advertisements, pop ups, videos, or other varieties of online advertising. These annoying advertisements eat computer resources and slow down your MAC system performance. Adware can attack Mac’s web browsers such as the Mozilla Firefox, Safari and Google Chrome.

Unwanted ads

Even worse, adware is able to collect lots of your personal information such as what web-pages you are opening, what you are looking for the Web and so on. This user information, later, may be transferred third party companies.

Do not panic because we have got the solution. Here’s a instructions on how to remove RecordMapper adware from the MAC and free your internet browser of undesired advertisements.

How does RecordMapper get on your computer

Most of unwanted advertisements and popups come from browser toolbars and/or addons, BHOs (browser helper objects) and optional software. In most cases, these items claim itself as apps which improve your experience on the Net by providing a fast and interactive start page or a search engine that does not track you. Remember, how to avoid the unwanted apps. Be cautious, start only reputable apps which download from reputable sources. NEVER install any unknown and questionable apps.

Threat Summary

How to remove RecordMapper adware

There are a simple manual instructions below that will help you to remove RecordMapper from your MAC OS. The most effective way to get rid of this adware is to follow the manual removal tutorial and then run MalwareBytes automatic utility (it is free). The manual solution will help to weaken this adware and these malware removal utilities will completely get rid of adware and return the Google Chrome, Mozilla Firefox and Safari settings to default.

To remove RecordMapper, perform the steps below:

1. Remove unwanted profiles on Mac device
2. Uninstall RecordMapper associated software by using the Finder
3. Remove RecordMapper related files and folders
4. Scan your Mac with MalwareBytes
5. Remove RecordMapper from Safari, Chrome, Firefox
6. How to stay safe online
7. Finish words

Remove unwanted profiles on Mac device

RecordMapper can make changes to the Mac system such as malicious changes to browser settings, and the addition of malicious system profiles. You need to check the system preferences, find and remove malicious profiles and ensure your settings are as you expect.

Click Apple menu ( ) > System Preferences.

In System Preferences, select Profiles. if there is no Profiles in the list of preferences, that means there are no profiles installed on the Mac device. If there is Profiles in the list, then click on it, then select a profile associated with RecordMapper.

To delete a malicious profile, click on the minus button ( – ) located at the bottom-left of the Profiles screen.

Uninstall RecordMapper associated software by using the Finder

Go to the Finder and delete questionable programs, all applications you do not remember installing. It is important to pay the most attention to apps you have recently installed. If you do not know what a program does, look for the answer on the Web.

Open Finder and click “Applications”.

It will display a list of all applications installed on your MAC system. Scroll through the all list, and uninstall any dubious and unknown programs. Right click to dubious application and select “Move to Trash”. Another solution is drag the application from the Applications folder to the Trash.

Most important, scroll through the all list, and move to trash any unknown applications. Don’t forget, select Finder -> Empty Trash.

Remove RecordMapper related files and folders

Now you need to try to find RecordMapper related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

RecordMapper creates several files, these files must be found and removed. Below is a list of files associated with this unwanted program.

• /Library/LaunchDaemons/com.RecordMapper.system.plist
• ~/Library/LaunchAgents/com.RecordMapper.service.plist
• /Library/Application Support/.(RANDOM)/System/com.RecordMapper.system
• ~/Library/Application Support/.(RANDOM)/Services/com.RecordMapper.service.app

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for RecordMapper generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: com.machelper.plist, com.net-preferences.plist, com.google.defaultsearch.plist, , macsearch.plist, com.RecordMapper.service.plist, installapp.plist and search.plist. Most often, adware, browser hijackers and PUPs create several files with similar names.

Check for RecordMapper generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folder. Check the contents of suspicious folders, if there is a file with a name similar to com.RecordMapper.system, then this folder must be deleted. Move all suspicious folders to the Trash.

Check for RecordMapper generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for RecordMapper generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.search.system.plist, com.installapp.system.plist, com.RecordMapper.system.plist, com.machelper.system.plist and com.macsearch.system.plist. In most cases, adware, browser hijackers and potentially unwanted programs create several files with similar names.

Scan your Mac with MalwareBytes

If you are still having problems with the RecordMapper removal or just wish to scan your Mac occasionally for adware and other malicious software, then download MalwareBytes Anti Malware. It is free for home use, and finds and removes various unwanted apps that attacks your computer or degrades Apple Mac performance. MalwareBytes can remove adware, browser hijackers, toolbars and potentially unwanted programs as well as malware, including ransomware and trojans.

1. Installing the MalwareBytes AntiMalware (MBAM) is simple. First you will need to download MalwareBytes on your MAC OS from the link below.
   
   

   Malwarebytes Anti-malware (Mac)
   18319 downloads
   Author: Malwarebytes
   Category: Security tools
   Update: September 10, 2020
   
2. Once the downloading process is complete, please close all applications and open windows on your computer. Run the downloaded file. Follow the prompts.
3. The MalwareBytes Anti Malware (MBAM) will launch and display the main window.
4. Further, press the “Scan” button to perform a system scan with this tool for the RecordMapper adware. Depending on your MAC OS, the scan can take anywhere from a few minutes to close to an hour. While the MalwareBytes AntiMalware (MBAM) is checking, you can see how many objects it has identified either as being malicious software.
5. After the scan is finished, you can check all items detected on your Apple Mac.
6. Next, you need to click the “Remove Selected Items” button.
7. Close the Anti Malware and continue with the next step.

Remove RecordMapper from Safari, Chrome, Firefox

If you are still getting RecordMapper adware, then you can try to remove it by deleting malicious add-ons.

Google Chrome	Mozilla Firefox
In the top right hand corner, click on ‘three vertical dots’, and this will open up the main menu on Chrome. Select ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to remove RecordMapper adware by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing issues with RecordMapper adware removal, you need to reset Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

One of the worst things is the fact that you cannot block all harmful web-sites using only built-in Microsoft Windows capabilities. However, there is a program out that you can use to stop intrusive web-browser redirects, advertisements and popups in any modern internet browsers including Safari, Chrome and Mozilla Firefox. It is named Adguard and it works very well.

Visit the page linked below to download the latest version of AdGuard for Mac OS.

AdGuard for Mac download
3132 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018

When the downloading process is complete, run the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you start your machine, AdGuard will start automatically and stop unwanted pop ups, block harmful and misleading web-pages.

Finish words

Now your MAC should be free of the RecordMapper adware. We suggest that you keep MalwareBytes AntiMalware (to periodically scan your MAC system for new adwares and other malicious software) and AdGuard (to help you block unwanted popups and harmful web sites). Moreover, to prevent any adware, please stay clear of unknown and third party programs.

If you need more help with RecordMapper related issues, go to here.

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