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How to uninstall ActiveMulti app/extension on Mac – Removal guide

Myantispyware team April 9, 2020    

ActiveMulti is a PUP (potentially unwanted program) that belongs to the Adware family. Adware is considered by many to be synonymous with ‘malicious software’. It is a malicious program that serves undesired ads to computer users. Some examples include popup advertisements, different offers and deals or unclosable windows. Adware can be installed onto your MAC via infected websites, when you open email attachments, anytime you download and install free applications.

unwanted ads

Unwanted ads

Does adware software steal your privacy data? The ActiveMulti adware may monetize its functionality by collecting user info from your browsing sessions. This personal info, subsequently, can be easily used for marketing purposes. This puts your user data at a security risk.

Threat Summary

Name ActiveMulti, Active Multi 1.0 app
Type adware, potentially unwanted application (PUA), popup advertisements, popups, pop up virus
Symptoms
  • popup ads won’t go away
  • when you go to a webpage, you’re occasionally redirected to another web page that you do not intend to visit
  • unwanted browser plugins or toolbars keep coming back
  • your internet browser startpage has changed and you are unable to change it back
  • speed test good but internet slow
  • your MAC OS is no stable leading to crashes
Removal ActiveMulti removal guide

How does the ActiveMulti adware get on your machine

Adware usually comes on the machine with freeware. Most often, it comes without the user’s knowledge. Therefore, many users aren’t even aware that their computer has been infected by PUPs and adware. Please follow the easy rules in order to protect your machine from adware and PUPs: don’t install any suspicious apps, read the user agreement and select only the Custom, Manual or Advanced install option, do not rush to press the Next button. Also, always try to find a review of the program on the Web. Be careful and attentive!

We recommend you to delete adware and clean your machine from ActiveMulti pop-up ads immediately, until the presence of the adware has not led to even worse consequences. You need to follow the few simple steps below that will help you to completely delete the redirect to ActiveMulti undesired website, using only the built-in Windows features and several free malicious software removal utilities of well-known antivirus software companies.

Remove ActiveMulti adware (removal guidance)

When the adware gets installed on your MAC system without your knowledge, it’s not easy to remove. In most cases, there is no Uninstall program that simply uninstall the ActiveMulti adware from your MAC system. So, we suggest using well-proven free specialized tool like MalwareBytes Free. But the best way to remove ActiveMulti adware software will be to perform several manual steps, after that additionally run antimalware tools.




To remove ActiveMulti, follow the steps below:

  1. How to manually remove ActiveMulti
    • Remove ActiveMulti associated software by using the Finder
    • Remove ActiveMulti adware from Safari
    • Remove ActiveMulti from Mozilla Firefox by resetting browser settings
    • Remove ActiveMulti from Google Chrome
  2. Automatic Removal of ActiveMulti adware
    • How to remove ActiveMulti with MalwareBytes Free
  3. How to stay safe online
  4. To sum up

How to manually remove ActiveMulti

First of all, try to get rid of ActiveMulti adware software manually; to do this, follow the steps below. Of course, manual removal of adware requires more time and may not be suitable for those who are poorly versed in system settings. In this case, we recommend that you scroll down to the section that describes how to delete ActiveMulti adware using free utilities.

Remove ActiveMulti associated software by using the Finder

The process of adware software removal is generally the same across all versions of Mac OS. To start with, it’s necessary to check the list of installed applications on your MAC OS and delete all unused, unknown and suspicious programs.

Open Finder and click “Applications”.

applications

Very carefully look around the entire list of applications installed on your MAC. Most probably, one of them is the ActiveMulti adware. If you’ve many apps installed, you can help simplify the search of malicious apps by sort the list by date of installation.

Once you have found a dubious, unwanted or unused program, right click to it and choose “Move to Trash”. Another solution is drag the application from the Applications folder to the Trash.

Don’t forget, select Finder -> “Empty Trash”.

Remove ActiveMulti adware from Safari

By resetting Safari web browser you return your internet browser settings to its default state. This is basic when troubleshooting problems that might have been caused by ActiveMulti adware software.

Click Safari menu and choose “Preferences”.

safari menu

It will open the Safari Preferences window. Next, click the “Extensions” tab. Look for unknown and suspicious add-ons on left panel, choose it, then click the “Uninstall” button. Most important to get rid of all unknown extensions from Safari.

Once complete, click “General” tab. Change the “Default Search Engine” to Google.

safari general tab

Find the “Homepage” and type into textfield “https://www.google.com”.

Remove ActiveMulti from Mozilla Firefox by resetting browser settings

If Mozilla Firefox settings are hijacked by the ActiveMulti adware, your browser displays undesired popup ads, then ‘Reset Mozilla Firefox’ could solve these problems. Your saved bookmarks, form auto-fill information and passwords won’t be cleared or changed.

First, open the Firefox. Next, click the button in the form of three horizontal stripes (Firefox menu button). It will show the drop-down menu. Next, press the Help button (Firefox help button).

Firefox settings menu

In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as shown below.

Mozilla Firefox troubleshooting info window

Confirm your action, click the “Refresh Firefox”.

Remove ActiveMulti from Google Chrome

If adware, other program or extensions changed your Google Chrome settings without your knowledge, then you can remove ActiveMulti ads and revert back your web browser settings in Google Chrome at any time. Essential information like bookmarks, browsing history, passwords, cookies, auto-fill data and personal dictionaries will not be removed.
Chrome settings reset dialog

  1. First launch the Chrome and click Menu button (small button in the form of three dots).
  2. It will open the Google Chrome main menu. Choose More Tools, then press Extensions.
  3. You’ll see the list of installed add-ons. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following steps: Remove Chrome extensions installed by enterprise policy.
  4. Now open the Chrome menu once again, press the “Settings” menu.
  5. You will see the Google Chrome’s settings page. Scroll down and press “Advanced” link.
  6. Scroll down again and press the “Reset” button.
  7. The Chrome will show the reset profile settings page as shown on the image above.
  8. Next click the “Reset” button.
  9. Once this process is done, your web browser’s start page, new tab page and search provider by default will be restored to their original defaults.
  10. To learn more, read the article How to reset Google Chrome settings to default.

Automatic Removal of ActiveMulti adware

Best ActiveMulti removal utility should detect and remove adware, malware, potentially unwanted applications, toolbars, hijackers, and pop-up generators. The key is locating one with a good reputation and these features. Most quality programs listed below offer a free scan and malicious software removal so you can search for and uninstall undesired software without having to pay.



How to remove ActiveMulti with MalwareBytes Free

Remove ActiveMulti manually is difficult and often the adware is not fully removed. Therefore, we recommend you to run the MalwareBytes that are completely clean your computer. Moreover, this free application will help you to get rid of malware, potentially unwanted apps, toolbars and browser hijacker that your MAC system can be infected too.

MalwareBytes Anti-Malware can be downloaded from the following link.

Malwarebytes Anti-malware (Mac)
Malwarebytes Anti-malware (Mac)
20983 downloads
Author: Malwarebytes
Category: Security tools
Update: September 10, 2020

When the download is complete, close all windows on your MAC system. Further, launch the saved file. Follow the prompts.

The MalwareBytes Anti Malware will automatically start and you can see its main window like below.

Next, click the “Scan Now” button . MalwareBytes Anti-Malware application will scan through the whole Apple Mac for the ActiveMulti adware. Depending on your Apple Mac, the scan can take anywhere from a few minutes to close to an hour. While the MalwareBytes AntiMalware tool is scanning, you may see number of objects it has identified as being affected by malicious software.

MalwareBytes Free for Mac OS - locate ActiveMulti adware

Once MalwareBytes Anti-Malware has completed scanning, MalwareBytes Free will display you the results. Once you have selected what you want to delete from your machine click “Remove Selected Items” button.

MalwareBytes Free for Mac - scan for adware is complete

The MalwareBytes will remove the ActiveMulti adware.

How to stay safe online

We advise to install an ad-blocker application which can block malicious and other unwanted web-sites. The adblocker tool like AdGuard is a application which basically removes advertising from the Internet and stops access to malicious webpages. Moreover, security experts says that using ad-blocker apps is necessary to stay safe when surfing the Net.
adguard

Click the link below to download the latest version of AdGuard for Apple Mac.

AdGuard for Mac
AdGuard for Mac download
3771 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018

After the downloading process is complete, run the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you start your MAC system, AdGuard will run automatically and stop annoying popup advertisements, block harmful or misleading web-sites.

To sum up

Now your MAC should be free of the ActiveMulti adware software. We suggest that you keep MalwareBytes (to periodically scan your computer for new adware softwares and other malicious software) and AdGuard (to help you stop unwanted popup advertisements and malicious web pages). Moreover, to prevent any adware software, please stay clear of unknown and third party applications.

If you need more help with ActiveMulti adware related issues, go to here.

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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