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How to remove Structured Service 1.0 app from Mac [Virus removal guide]

Myantispyware team October 4, 2019    

Q. PLEASE help me remove StructuredService app (extension). Does anyone else have this issue? What can I do to rectify this?

A. Sounds like some kind of adware software on your MAC. Most likely, one of the programs you installed came with adware (also known as ‘adware software’). How does adware work? Adware software serves undesired advertisements on your computer. Some of these advertisements are scams or fake ads designed to trick you. Even the harmless ads can become really irritating. Adware can be installed accidentally and without you knowing about it, when you open email attachments, install free software.

unwanted ads

Unwanted ads

Even worse, adware be able to gather lots of marketing-type data about you (your ip address, what is a website you are viewing now, what you are looking for on the Internet, which links you are clicking), which can later transfer to third parties.

Adware such as ‘Structured Service 1.0 app’ is usually gets on the machine with free programs. So, when you installing freeware carefully read the disclaimers, choose the Custom or Advanced installation type to watch for third-party apps that are being installed, because certain of the apps are potentially unwanted software and adware software.

Threat Summary

Name Structured Service
Type adware software, potentially unwanted application (PUA), popups, pop up virus, pop up ads
Symptoms
  • you experience a large amount of of unwanted ads
  • when you go to a web-site, you’re constantly rerouted to another web-site that you do not intend to visit
  • unwanted application installed without your say-so
  • an unexpected extension appears in your web browser
  • your MAC settings are being changed without your request
  • you are unable to update your anti-virus
  • fast Internet but slow browsing speeds
  • your MAC crashes
Removal Structured Service removal guide

 

How to Remove StructuredService app (Adware virus removal guide)

As with deleting adware, malicious software or potentially unwanted software, there are few steps you can do. We advise trying them all. If you do only one part of the guide, then it should be use malicious software removal tool, because it should remove adware software and stop any further infection. But to completely remove Structured Service adware you will have to at least reset your browser settings such as default search engine, start page and new tab page to default state, uninstall all unwanted and suspicious applications, and delete adware with malware removal utilities. Some of the steps below will require you to close this web-site. So, please read the steps carefully, after that bookmark it or open it on your smartphone for later reference.




To remove Structured Service, use the following steps:

  1. How to manually get rid of Structured Service
    • Delete Structured Service related applications through the Finder
    • Remove Structured Service from Chrome
    • Delete Structured Service adware from Safari
    • Delete StructuredService adware from Mozilla Firefox
  2. Run free malware removal utilities to completely get rid of StructuredService
    • Use MalwareBytes to remove Structured Service adware
  3. How to stop Structured Service adware
  4. To sum up

How to manually get rid of Structured Service

Read this “How to remove” section to know how to manually remove Structured Service adware software that causes internet browsers to show intrusive popup ads. Even if the step-by-step guidance does not work for you, there are several free malware removers below that can easily handle such Structured Service adware that causes a huge number of unwanted pop-ups.

Delete Structured Service related applications through the Finder

In order to remove PUPs like this adware, open the Finder and click on “Applications”. Check the list of installed software. For the ones you do not know, run an Internet search to see if they are adware software, browser hijacker or PUPs. If yes, uninstall them off. Even if they are just a applications that you do not use, then deleting them off will increase your MAC start up time and speed dramatically.

Open Finder and click “Applications”.

applications

Very carefully look around the entire list of applications installed on your MAC OS. Most probably, one of them is the Structured Service adware which cause unwanted pop up ads to appear. If you’ve many software installed, you can help simplify the search of malicious apps by sort the list by date of installation.

Once you have found the ‘StructuredService’ app, other dubious, unwanted or unused application, right click to it and choose “Move to Trash”. Another solution is drag the application from the Applications folder to the Trash.

Don’t forget, choose Finder -> “Empty Trash”.

Remove Structured Service from Chrome

Reset Chrome settings can allow you solve some problems caused by adware software and delete Structured Service adware software from web browser. This will also disable harmful extensions as well as clear cookies and site data. However, your saved passwords and bookmarks will not be changed, deleted or cleared.
Google Chrome settings reset dialog

  1. First start the Google Chrome and click Menu button (small button in the form of three dots).
  2. It will display the Chrome main menu. Select More Tools, then click Extensions.
  3. You will see the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following steps: Remove Chrome extensions installed by enterprise policy.
  4. Now open the Chrome menu once again, click the “Settings” menu.
  5. You will see the Chrome’s settings page. Scroll down and click “Advanced” link.
  6. Scroll down again and click the “Reset” button.
  7. The Google Chrome will show the reset profile settings page as shown on the screen above.
  8. Next click the “Reset” button.
  9. Once this task is finished, your web browser’s newtab, search engine and start page will be restored to their original defaults.
  10. To learn more, read the post How to reset Google Chrome settings to default.

Delete Structured Service adware from Safari

By resetting Safari web browser you restore your web browser settings to its default state. This is first when troubleshooting problems that might have been caused by Structured Service that causes multiple undesired advertisements and pop-ups.

Run Safari browser. Next, choose Preferences from the Safari menu.

choose Preferences

First, click the “Security” tab. Here, select “Block pop-up windows”. It will block some types of pop-ups.

Now, click the “Extensions” icon. Look for dubious addons on left panel, select it, then press the “Uninstall” button. Most important to get rid of all questionable addons from Safari.

Once complete, check your homepage and search provider settings. Click “General” icon. Make sure that the “Homepage” field contains the website you want or is empty.

safari general tab

Make sure that the “Search engine” setting shows your preferred search engine. In some versions of Safari, this setting is in the “Search” tab.

Delete StructuredService adware from Mozilla Firefox

If the Firefox browser is hijacked by the Structured Service and you want to recover the Firefox settings back to their original settings, then you should follow the instructions below. It will save your personal information such as saved passwords, bookmarks, auto-fill data and open tabs.

Press the Menu button (looks like three horizontal lines), and click the blue Help icon located at the bottom of the drop down menu as shown on the image below.

Firefox menu

A small menu will appear, click the “Troubleshooting Information”. On this page, press “Refresh Firefox” button like below.

Mozilla Firefox troubleshooting info page

Follow the onscreen procedure to return your Firefox web browser settings to their original state.

Run free malware removal utilities to completely get rid of StructuredService

If you are unsure how to get rid of Structured Service adware easily, consider using automatic adware software removal software which listed below. It will identify the Structured Service adware software which redirects your web browser to annoying ad web-pages and delete it from your machine for free.



Use MalwareBytes to remove Structured Service adware

You can remove Structured Service automatically with a help of MalwareBytes Anti Malware. We advise this free malicious software removal utility because it can easily delete browser hijacker, adware software, potentially unwanted software and toolbars with all their components such as files, folders and registry entries.

Visit the following page to download MalwareBytes AntiMalware.

Malwarebytes Anti-malware (Mac)
Malwarebytes Anti-malware (Mac)
20984 downloads
Author: Malwarebytes
Category: Security tools
Update: September 10, 2020

After downloading is done, close all applications and windows on your computer. Open a directory in which you saved it. Run the saved file and follow the prompts.

Once setup is finished, you will see window as on the image below.

MalwareBytes Anti-Malware (MBAM) for Apple Mac

Now click the “Scan” button to perform a system scan for the Structured Service adware which causes intrusive popup advertisements. This procedure can take quite a while, so please be patient.

MalwareBytes Free for Mac - look for Structured Service which redirects your web browser to unwanted ad web pages

After finished, MalwareBytes Anti Malware will open a scan report. Make sure all threats have ‘checkmark’ and click “Remove Selected Items” button.

MalwareBytes Anti-Malware (MBAM) for Apple Mac - scan for adware software is finished

The Malwarebytes will now delete Structured Service adware that causes lots of intrusive ads.

How to stay safe online

Running an ad blocking application such as AdGuard is an effective way to alleviate the risks. Additionally, ad blocking apps will also protect you from harmful advertisements and websites, and, of course, stop redirection chain to malicious and similar web sites.
adguard

Click the following link to download the latest version of AdGuard for Mac.

AdGuard for Mac
AdGuard for Mac download
3772 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018

Once downloading is done, run the downloaded file. The “Setup Wizard” window will show up on the computer screen.

Follow the prompts. AdGuard will then be installed. A window will show up asking you to confirm that you want to see a quick instructions. Click “Skip” button to close the window and use the default settings, or press “Get Started” to see an quick guidance which will assist you get to know AdGuard better.

Each time, when you start your computer, AdGuard will launch automatically and stop intrusive popups, block harmful or misleading web sites.

To sum up

After completing the few simple steps outlined above, your MAC should be clean from this adware and other malware. The Google Chrome, Firefox and Safari will no longer display undesired Structured Service ads when you surf the Web. Unfortunately, if the guide does not help you, then you have caught a new adware, and then the best way – ask for help.

Please create a new question by using the “Ask Question” button in the Questions and Answers. Try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the intrusive Structured Service adware software.

 

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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