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Home › Malware › How to remove Generic.Malware/Suspicious [Virus removal guide]

How to remove Generic.Malware/Suspicious [Virus removal guide]

Myantispyware team December 21, 2018     No Comment    

What is Generic.Malware/Suspicious? If your antivirus software detects Generic.Malware/Suspicious then it indicates that your computer is affected with a malware. This malware is automatically installed, without notification or user consent. Therefore, many users aren’t even aware that their computer has been infected by malware. Please follow the easy rules in order to protect your PC system from any malware: don’t install questionable programs, read the user agreement and choose only the Custom, Manual or Advanced installation method, don’t rush to press the Next button. Also, always try to find a review of the program on the Web. Be careful and attentive!

Once installed, the Generic.Malware/Suspicious will be configured to start automatically when Microsoft Windows starts. It may display lots of undesired ads, insert malicious code into pages that you are opening in your internet browser, hijack web-browser’s settings like startpage and search provider, and so on.

It is not a good idea to use a PC that infected with the Generic.Malware/Suspicious security threat. The reason for this is simple, it doing things you do not know about. This virus can gather lots of privacy information which may be later used for marketing purposes. You do not know if your home address, account names and passwords are safe.

So, if you happen to encounter Generic.Malware/Suspicious virus, then be quick and take effort to delete malware immediately. Follow the tutorial below to delete Generic.Malware/Suspicious virus. Let us know how you managed by sending us your comments please.

How to remove Generic.Malware/Suspicious from system (Removal guide)

In order to get rid of Generic.Malware/Suspicious virus, start by closing any applications and pop ups that are open. If a pop up won’t close, then close your web browser (Firefox, Internet Explorer, MS Edge and Google Chrome). If a application won’t close then please reboot your computer. Next, follow the steps below.




The below tutorial for devices using MS Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to remove browser hijacker, pop-ups, ads from Mac

To remove Generic.Malware/Suspicious, perform the steps below:

  1. Uninstall dubious software using Windows Control Panel
  2. Automatically remove Generic.Malware/Suspicious virus with Zemana
  3. Get rid of Generic.Malware/Suspicious virus and malicious extensions with HitmanPro
  4. Use MalwareBytes Anti Malware (MBAM) to delete Generic.Malware/Suspicious virus
  5. Remove Generic.Malware/Suspicious from Chrome
  6. Remove Generic.Malware/Suspicious virus from Microsoft Internet Explorer
  7. Remove Generic.Malware/Suspicious from Firefox
  8. How to stay safe online
  9. Finish words

Uninstall dubious software using Windows Control Panel

First of all, check the list of installed apps on your computer and delete all unknown and recently installed software. If you see an unknown program with incorrect spelling or varying capital letters, it have most likely been installed by malicious software and you should clean it off first with malware removal tool like Zemana Anti-malware.

  1. If you are using Windows 8, 8.1 or 10 then press Windows button, next click Search. Type “Control panel”and press Enter.
  2. If you are using Windows XP, Vista, 7, then click “Start” button and click “Control Panel”.
  3. It will open the Windows Control Panel.
  4. Further, click “Uninstall a program” under Programs category.
  5. It will open a list of all applications installed on the personal computer.
  6. Scroll through the all list, and delete dubious and unknown apps. To quickly find the latest installed apps, we recommend sort software by date.

See more details in the video instructions below.

Automatically remove Generic.Malware/Suspicious virus with Zemana

You can download and use the Zemana Anti-Malware (ZAM) for free. This anti malware utility will scan all the registry keys and files in your PC along with the system settings and web-browser extensions. If it finds any malicious software, ad supported software or malicious plugin that is responsible for redirecting your searches to Generic.Malware/Suspicious then the Zemana AntiMalware will remove them from your computer completely.

Visit the page linked below to download the latest version of Zemana for Windows. Save it on your Windows desktop.

Zemana AntiMalware
Zemana AntiMalware
159509 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019

When the download is finished, launch it and follow the prompts. Once installed, the Zemana Anti Malware will try to update itself and when this procedure is complete, click the “Scan” button . Zemana application will scan through the whole computer for the Generic.Malware/Suspicious related files, folders and registry keys.

Zemana Free detect virus and other security threats

Depending on your personal computer, the scan can take anywhere from a few minutes to close to an hour. You may remove items (move to Quarantine) by simply press “Next” button.

Zemana scan is finished

The Zemana Anti Malware (ZAM) will start to remove the Generic.Malware/Suspicious and other security threats.

Get rid of Generic.Malware/Suspicious virus and malicious extensions with HitmanPro

HitmanPro is a free removal utility that can check your computer for a wide range of security threats such as ad supported software, potentially unwanted apps, malware as well as the Generic.Malware/Suspicious. It will perform a deep scan of your computer including hard drives and MS Windows registry. When a malware is detected, it will allow you to get rid of all found threats from your PC system with a simple click.

  1. Click the link below to download HitmanPro. Save it on your Windows desktop.
    HitmanPro
    HitmanPro
    11266 downloads
    Author: Sophos
    Category: Security tools
    Update: June 28, 2018
  2. Once downloading is done, double click the HitmanPro icon. Once this utility is started, click “Next” button to perform a system scan with this utility for the Generic.Malware/Suspicious and other kinds of potential threats like malware and PUPs. A system scan can take anywhere from 5 to 30 minutes, depending on your system. When a malware, adware or potentially unwanted apps are found, the number of the security threats will change accordingly. Wait until the the scanning is finished.
  3. When the scan is done, HitmanPro will create a list of unwanted programs ad supported software. Make sure all items have ‘checkmark’ and click “Next” button. Now click the “Activate free license” button to start the free 30 days trial to get rid of all malicious software found.

Use MalwareBytes Anti Malware (MBAM) to delete Generic.Malware/Suspicious virus

We recommend using the MalwareBytes Free which are completely clean your personal computer of the Generic.Malware/Suspicious. This free tool is an advanced malware removal program made by (c) Malwarebytes lab. This program uses the world’s most popular antimalware technology. It’s able to help you remove viruss, potentially unwanted programs, malware, ad-supported software, toolbars, ransomware and other security threats from your computer for free.

MalwareBytes Free for Windows, scan for virus is finished

  1. Installing the MalwareBytes AntiMalware (MBAM) is simple. First you will need to download MalwareBytes Free on your Microsoft Windows Desktop from the following link.
    Malwarebytes Anti-malware
    Malwarebytes Anti-malware
    317580 downloads
    Author: Malwarebytes
    Category: Security tools
    Update: April 15, 2020
  2. At the download page, click on the Download button. Your browser will open the “Save as” dialog box. Please save it onto your Windows desktop.
  3. Once the download is done, please close all software and open windows on your PC. Double-click on the icon that’s named mb3-setup.
  4. This will start the “Setup wizard” of MalwareBytes Anti Malware (MBAM) onto your PC system. Follow the prompts and do not make any changes to default settings.
  5. When the Setup wizard has finished installing, the MalwareBytes Free will run and open the main window.
  6. Further, press the “Scan Now” button to perform a system scan for the Generic.Malware/Suspicious and other security threats. This task may take some time, so please be patient. While the MalwareBytes Free utility is scanning, you may see number of objects it has identified as being infected by malicious software.
  7. Once the system scan is finished, MalwareBytes Anti Malware will open a list of detected threats.
  8. Make sure all threats have ‘checkmark’ and click the “Quarantine Selected” button. After the procedure is finished, you may be prompted to restart the system.
  9. Close the AntiMalware and continue with the next step.

Video instruction, which reveals in detail the steps above.

Remove Generic.Malware/Suspicious from Chrome

Another way to delete changes to browser settings created by Generic.Malware/Suspicious virus is Reset Google Chrome settings. This will disable harmful addons and reset Chrome settings including newtab page, default search provider and start page to default state. It will save your personal information like saved passwords, bookmarks, auto-fill data and open tabs.

Chrome settings reset dialog

  1. First, start the Google Chrome and click the Menu icon (icon in the form of three dots).
  2. It will display the Chrome main menu. Choose More Tools, then press Extensions.
  3. You’ll see the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following steps: Remove Chrome extensions installed by enterprise policy.
  4. Now open the Chrome menu once again, click the “Settings” menu.
  5. Next, click “Advanced” link, which located at the bottom of the Settings page.
  6. On the bottom of the “Advanced settings” page, press the “Reset settings to their original defaults” button.
  7. The Google Chrome will open the reset settings dialog box as on the image above.
  8. Confirm the browser’s reset by clicking on the “Reset” button.
  9. To learn more, read the post How to reset Google Chrome settings to default.

Remove Generic.Malware/Suspicious virus from Microsoft Internet Explorer

The Internet Explorer reset is great if your browser is affected by Generic.Malware/Suspicious virus or you’ve unwanted add-ons or toolbars on your web browser, that installed by a malware.

First, start the IE, then press ‘gear’ icon Internet Explorer tools menu icon. It will display the Tools drop-down menu on the right part of the web-browser, then press the “Internet Options” as on the image below.

reset Microsoft Internet Explorer tools menu

In the “Internet Options” screen, select the “Advanced” tab, then click the “Reset” button. The IE will show the “Reset Internet Explorer settings” dialog box. Further, click the “Delete personal settings” check box to select it. Next, click the “Reset” button as shown in the following example.

reset Internet Explorer settings

After the task is complete, press “Close” button. Close the Internet Explorer and restart your PC system for the changes to take effect. This step will help you to restore your web-browser’s new tab, homepage and search engine to default state.

Remove Generic.Malware/Suspicious from Firefox

If the Mozilla Firefox web-browser default search provider, new tab and home page are changed by the Generic.Malware/Suspicious virus and you want to restore the settings back to their default state, then you should follow the few simple steps below. However, your saved passwords and bookmarks will not be changed, deleted or cleared.

First, start the Mozilla Firefox. Next, click the button in the form of three horizontal stripes (Mozilla Firefox menu button). It will open the drop-down menu. Next, press the Help button (Mozilla Firefox help button).

Mozilla Firefox settings menu

In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as displayed below.

Firefox troubleshooting info window

Confirm your action, press the “Refresh Firefox”.

How to stay safe online

If you browse the Internet, you cannot avoid malicious advertising. But you can protect your web browser against it. Download and use an ad blocking program. AdGuard is an adblocker which can filter out a huge number of of the malicious advertising, blocking dynamic scripts from loading malicious content.

Visit the page linked below to download the latest version of AdGuard for MS Windows. Save it on your Microsoft Windows desktop.

Adguard
Adguard download
25653 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018

After downloading it, start the downloaded file. You will see the “Setup Wizard” screen as shown in the following example.

adguard installer

Follow the prompts. When the installation is done, you will see a window as on the image below.

adguard installation is competed

You can click “Skip” to close the install application and use the default settings, or click “Get Started” button to see an quick tutorial which will assist you get to know AdGuard better.

In most cases, the default settings are enough and you do not need to change anything. Each time, when you run your PC, AdGuard will start automatically and stop unwanted ads, as well as other malicious or misleading web sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.

Finish words

Once you have complete the steps above, your system should be free from Generic.Malware/Suspicious virus and other malware. Your antivirus will no longer detect any security threats. Unfortunately, if the steps does not help you, then you have caught a new malware, and then the best way – ask for help here.

 

Malware

Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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