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How to remove TrojanDownloader:PDF/Domepidief.A [Virus removal guide]

Myantispyware team September 19, 2018    

What is TrojanDownloader:PDF/Domepidief.A? If your antivirus detects TrojanDownloader:PDF/Domepidief.A then it indicates that your computer is infected with a malicious software. This malicious software is automatically installed, without notification or user consent. Therefore, many users aren’t even aware that their system has been infected by malicious software. Please follow the easy rules in order to protect your personal computer from any malicious software: don’t install suspicious applications, read the user agreement and choose only the Custom, Manual or Advanced install method, don’t rush to press the Next button. Also, always try to find a review of the program on the Web. Be careful and attentive!

If you still are not sure that your personal computer is infected with malicious software, then check your computer for the common symptoms of this infection:

  • your web browser shows advertisements where previously you have never seen;
  • Google Chrome, IE, Mozilla Firefox and Microsoft Edge displays lots of annoying ads;
  • web browser settings like startpage and search provider are hijacked;
  • your antivirus software detects an infection;
  • Internet connection may be slow.

And finally, the TrojanDownloader:PDF/Domepidief.A be able to collect confidential data about you such as what web sites you’re opening, what you are looking for the Net and so on. This information, in the future, can be sold to third party companies.

We strongly recommend you to complete the step-by-step guidance which follow below. We will show you how to delete any malicious software and thereby delete TrojanDownloader:PDF/Domepidief.A virus from your computer forever.

Remove TrojanDownloader:PDF/Domepidief.A (removal steps)

Not all malware like the TrojanDownloader:PDF/Domepidief.A virus are easily uninstallable. You might see various types of undesired changes to the machine settings and might not be able to figure out the program responsible for this activity. The reason for this is that many unwanted software neither appear in MS Windows Control Panel. Therefore in order to completely delete TrojanDownloader:PDF/Domepidief.A , you need to execute the steps below. Some of the steps below will require you to close this web-page. So, please read the tutorial carefully, after that bookmark or print it for later reference.




The below guide for devices using Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to delete browser hijacker, pop-ups, ads from Mac

To remove TrojanDownloader:PDF/Domepidief.A, complete the following steps:

  1. Uninstall suspicious applications through the Control Panel of your computer
  2. How to automatically remove TrojanDownloader:PDF/Domepidief.A with Zemana AntiMalware
  3. Use HitmanPro to delete TrojanDownloader:PDF/Domepidief.A from the PC
  4. Scan and free your computer of virus with Malwarebytes
  5. Delete TrojanDownloader:PDF/Domepidief.A from Mozilla Firefox
  6. Remove TrojanDownloader:PDF/Domepidief.A virus from Google Chrome
  7. Delete TrojanDownloader:PDF/Domepidief.A virus from IE
  8. Run AdBlocker to stay safe online
  9. To sum up

Uninstall suspicious applications through the Control Panel of your computer

Some potentially unwanted applications, browser hijacking programs and adware can be uninstalled by uninstalling the free software they came with. If this way does not succeed, then looking them up in the list of installed software in MS Windows Control Panel. Use the “Uninstall” command in order to remove them.

Press Windows button Microsoft Windows key, then click Search Microsoft Windows search. Type “Control panel”and press Enter. If you using Windows XP or Windows 7, then press “Start” and select “Control Panel”. It will show the Windows Control Panel as shown below.
MS Windows control panel.jpg

Further, click “Uninstall a program” ControlPanel Uninstall
It will show a list of all software installed on your PC system. Scroll through the all list, and remove any questionable and unknown software.

How to automatically remove TrojanDownloader:PDF/Domepidief.A with Zemana AntiMalware

You can download and use the Zemana Anti Malware for free. This anti-malware utility will scan all the registry entries and files in your computer along with the system settings and web-browser extensions. If it finds the TrojanDownloader:PDF/Domepidief.A, any malware, ad-supported software or malicious extension then the Zemana AntiMalware (ZAM) will remove them from your personal computer completely.

Please go to the link below to download Zemana. Save it to your Desktop so that you can access the file easily.

Zemana AntiMalware
Zemana AntiMalware
164859 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019

Once the download is complete, close all applications and windows on your system. Double-click the setup file named Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as shown on the image below, click the “Yes” button.

Zemana Anti Malware (ZAM) uac

It will open the “Setup wizard” that will help you install Zemana Anti Malware (ZAM) on your PC. Follow the prompts and don’t make any changes to default settings.

Zemana Anti-Malware (ZAM) Setup Wizard

Once setup is finished successfully, Zemana will automatically start and you can see its main screen as displayed on the screen below.

Now click the “Scan” button . Zemana Free application will scan through the whole PC system for the TrojanDownloader:PDF/Domepidief.A virus and other malicious software and PUPs. This procedure may take quite a while, so please be patient. While the Zemana Free tool is scanning, you can see number of objects it has identified as being infected by malware.

Zemana Anti-Malware (ZAM) look for virus and other security threats

When that process is done, Zemana Free will show a screen which contains a list of malicious software that has been found. In order to remove all items, simply press “Next” button. The Zemana Free will get rid of the TrojanDownloader:PDF/Domepidief.A and other kinds of potential threats like malicious software and PUPs. Once finished, you may be prompted to restart the system.

Use HitmanPro to delete TrojanDownloader:PDF/Domepidief.A from the PC

The Hitman Pro utility is free and easy to use. It may scan and delete virus and other kinds of potential threats like malicious software and PUPs, malicious software, PUPs and ad-supported software from PC (Windows 10, 8, 7, XP) and thereby return web-browsers default settings (search provider by default, start page and newtab page). Hitman Pro is powerful enough to find and delete malicious registry entries and files that are hidden on the computer.

Installing the HitmanPro is simple. First you will need to download Hitman Pro on your system by clicking on the following link.

HitmanPro
HitmanPro
12218 downloads
Author: Sophos
Category: Security tools
Update: June 28, 2018

Once downloading is done, open the directory in which you saved it and double-click the Hitman Pro icon. It will launch the Hitman Pro utility. If the User Account Control dialog box will ask you want to start the application, click Yes button to continue.

Next, click “Next” for scanning your system for the TrojanDownloader:PDF/Domepidief.A and other malicious software and PUPs. Depending on your PC, the scan can take anywhere from a few minutes to close to an hour. When a threat is found, the number of the security threats will change accordingly.

Once Hitman Pro has finished scanning your machine, you’ll be displayed the list of all detected threats on your computer as displayed on the image below.

Once you’ve selected what you wish to remove from your machine click “Next” button. It will show a dialog box, press the “Activate free license” button. The Hitman Pro will begin to remove virus related files, folders and registry keys. After the procedure is finished, the utility may ask you to restart your computer.

Scan and free your computer of virus with Malwarebytes

We suggest using the Malwarebytes Free which are completely clean your computer of the TrojanDownloader:PDF/Domepidief.A. The free utility is an advanced malicious software removal program made by (c) Malwarebytes lab. This application uses the world’s most popular anti malware technology. It is able to help you delete viruss, PUPs, malicious software, adware, toolbars, ransomware and other security threats from your personal computer for free.

Installing the MalwareBytes AntiMalware (MBAM) is simple. First you will need to download MalwareBytes Free on your personal computer from the link below.

Malwarebytes Anti-malware
Malwarebytes Anti-malware
327110 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

When the download is done, close all windows on your computer. Further, open the file called mb3-setup. If the “User Account Control” dialog box pops up like below, click the “Yes” button.

MalwareBytes Anti Malware (MBAM) for Windows uac prompt

It will show the “Setup wizard” that will allow you set up MalwareBytes Anti Malware (MBAM) on the PC system. Follow the prompts and don’t make any changes to default settings.

MalwareBytes for Microsoft Windows install wizard

Once installation is done successfully, click Finish button. Then MalwareBytes Free will automatically start and you can see its main window as displayed on the image below.

MalwareBytes Free for Windows

Next, click the “Scan Now” button to perform a system scan with this utility for the TrojanDownloader:PDF/Domepidief.A and other security threats. A scan may take anywhere from 10 to 30 minutes, depending on the count of files on your PC system and the speed of your computer. While the MalwareBytes is scanning, you can see number of objects it has identified either as being malware.

MalwareBytes Anti-Malware for Microsoft Windows detect virus and other malicious software and PUPs

After the scan get finished, MalwareBytes will show you the results. Review the report and then click “Quarantine Selected” button.

MalwareBytes Anti-Malware (MBAM) for Microsoft Windows, scan for virus is complete

The MalwareBytes Free will delete the TrojanDownloader:PDF/Domepidief.A and other security threats. Once the clean-up is finished, you can be prompted to reboot your machine. We recommend you look at the following video, which completely explains the process of using the MalwareBytes AntiMalware (MBAM) to remove browser hijackers, ad-supported software and other malicious software.

Delete TrojanDownloader:PDF/Domepidief.A from Mozilla Firefox

If your Firefox internet browser settings are affected by the TrojanDownloader:PDF/Domepidief.A virus, then it may be time to perform the web-browser reset. It’ll keep your personal information like browsing history, bookmarks, passwords and web form auto-fill data.

First, start the Firefox and press Mozilla Firefox menu button button. It will open the drop-down menu on the right-part of the web browser. Further, click the Help button (Firefox help button) as displayed in the figure below.

Mozilla Firefox settings menu

In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser adress bar and press Enter. It will display the “Troubleshooting Information” page as displayed on the screen below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
Mozilla Firefox troubleshooting info window

It will show the confirmation prompt. Further, press the “Refresh Firefox” button. The Mozilla Firefox will start a procedure to fix your problems that caused by the virus and other malware and potentially unwanted apps. After, it’s complete, click the “Finish” button.

Remove TrojanDownloader:PDF/Domepidief.A virus from Google Chrome

If you have malicious software problem or the Google Chrome is running slow, then reset Google Chrome settings can help you. In the steps below we’ll show you a method to reset your Google Chrome settings to default state without reinstall. This will also help to get rid of changes to browser settings created by TrojanDownloader:PDF/Domepidief.A virus.

Open the Google Chrome menu by clicking on the button in the form of three horizontal dotes (chrome menu button). It will open the drop-down menu. Choose More Tools, then click Extensions.

Carefully browse through the list of installed extensions. If the list has the add-on labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guidance: Remove Chrome extensions installed by enterprise policy otherwise, just go to the step below.

Open the Google Chrome main menu again, press to “Settings” option.

open Chrome settings

Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as shown on the screen below and click the “Reset settings to their original defaults” button.

Google Chrome settings reset link

Confirm your action, click the “Reset” button.

Delete TrojanDownloader:PDF/Domepidief.A virus from IE

In order to recover all web browser search engine, homepage and newtab you need to reset the IE to the state, which was when the Microsoft Windows was installed on your computer.

First, open the IE. Next, press the button in the form of gear (Internet Explorer tools menu icon). It will show the Tools drop-down menu, click the “Internet Options” as displayed in the following example.

reset Internet Explorer tools menu

In the “Internet Options” window click on the Advanced tab, then click the Reset button. The Microsoft Internet Explorer will show the “Reset Internet Explorer settings” window as displayed on the screen below. Select the “Delete personal settings” check box, then press “Reset” button.

reset Microsoft Internet Explorer settings

You will now need to reboot your computer for the changes to take effect.

Run AdBlocker to stay safe online

We suggest to install an ad-blocking program that can block harmful sites, undesired ads and other annoying websites. Cyber security researchers says that using ad-blocking programs is necessary to stay safe when browsing the Internet.

Please go to the following link to download AdGuard. Save it on your Desktop.

Adguard
Adguard download
26854 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018

After downloading it, start the downloaded file. You will see the “Setup Wizard” screen as shown on the image below.

adguard installer

Follow the prompts. After the installation is finished, you will see a window as shown on the screen below.

adguard installation is competed

You can click “Skip” to close the install program and use the default settings, or press “Get Started” button to see an quick tutorial which will help you get to know AdGuard better.

In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your machine, AdGuard will start automatically and stop unwanted popup ads, as well as other malicious or misleading sites. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.

To sum up

Now your computer should be free of the TrojanDownloader:PDF/Domepidief.A virus. We suggest that you keep AdGuard (to help you block unwanted popup ads and unwanted harmful web-sites) and Zemana (to periodically scan your PC system for new malware, browser hijackers and adware). Make sure that you have all the Critical Updates recommended for Microsoft Windows operating system. Without regular updates you WILL NOT be protected when new browser hijackers, harmful applications and ad-supported software are released.

If you are still having problems while trying to remove TrojanDownloader:PDF/Domepidief.A virus from your personal computer, then ask for help here.

 

Trojan

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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