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Home › Adware › How to remove survey.7013.ws (Chrome, Firefox, IE, Edge)

How to remove survey.7013.ws (Chrome, Firefox, IE, Edge)

Myantispyware team November 3, 2016     No Comment    

There are many types of malware and one of them is ad supported software. The ad supported software, which causes the appearance of survey.7013.ws advertising or the redirect to this unwanted web-site, have a negative impact on the functioning of your system. It changes PC system settings, generates a tons of various advertising, slows down the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge and the speed of your internet connection. Moreover, it may lead to the fact that web sites are slow to load and the browser interface can even freeze. The main function of the ad supported software – it is showing ads, so it may reroute your web-browser to an unwanted web site like survey.7013.ws, instead of the one that you want to visit. Even if you try to type an address into the internet browser’s address bar, then the internet browser is anyway will display an unwanted ad page.

http://survey.7013.ws/?sov= ...

http://survey.7013.ws/?sov= …

The adware can change the settings of the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge, but often that a dangerous software like this can also infect all types of browsers by changing their desktop shortcuts. Thus forcing the user each time launch the browser to see survey.7013.ws unwanted ads.

The adware is not a virus, but the virus behaves similarly. As a rootkit hides in the system, modifies internet browser settings and blocks them from changing. Also the ad supported software can install additional web-browser extensions, addons and modules that will inject advertising within the Google Chrome, Mozilla Firefox, Internet Explorer and Edge’s screen. Moreover, the adware may install a browser hijacker that once started, will modify the internet browser’s home page and search engine. And finally, the adware can collect a wide variety of personal information such as what sites you are opening, what you are looking for the World Wide Web and so on. This information, in the future, may be transferred to third parties.

We recommend to remove the adware, which redirects your web-browser on the survey.7013.ws annoying web site, as soon as you found this problem, as it can direct you to web-resources which may load other malicious software on your PC system.

How does survey.7013.ws advertisements get installed onto PC

I want to note that the ad supported software spreads in the composition together with various free applications. This means that you need to be very careful when installing programs downloaded from the Web, even from a large proven hosting. Be sure to read the Terms of Use and the Software license, select only the Manual, Advanced or Custom installation mode, switch off all additional modules and programs are offered to install. The negligence when running unknown programs may lead to the fact that the adware is installed. The very appearance survey.7013.ws advertising is a sign of necessity to perform cleanup of your computer. Moreover, the adware can lead to slow the browser, plus delays when starting and when viewing pages on the Web. We strongly recommend that you perform the steps below will allow you to remove survey.7013.ws advertisements and clean your PC system from the adware using the standard features of Windows and some proven free software.

How to manually remove survey.7013.ws

If you perform exactly the tutorial below you should be able to remove the survey.7013.ws ads. Read it once, after doing so, please print this page as you may need to close your browser or reboot your personal computer.

  1. Remove suspicious and unknown software by using Windows Control Panel
  2. Disinfect the browser’s shortcuts to delete survey.7013.ws redirect
  3. Get rid of survey.7013.ws redirect from Chrome
  4. Remove survey.7013.ws advertisements from FF
  5. Get rid of survey.7013.ws pop-up ads from IE

Remove suspicious and unknown software by using Windows Control Panel

We recommend that you start the PC system cleaning process by checking the list of installed programs and remove all unknown or suspicious applications. This is a very important step, as mentioned above, very often the malicious software such as adware and browser hijackers may be bundled with free software. Uninstall the unwanted software may remove the annoying ads or web-browser redirect to unknown or unwanted web-pages.

Windows 8, 8.1, 10

Press Windows key windows key, then click Search windows search. Type “Control panel”and press Enter.

Windows XP, Vista, 7

Click “Start” and select “Control Panel”.
It will open the Windows Control Panel as shown below. windows control panel.jpg

Click “Uninstall a program” ControlPanel Uninstall It will show a list of all programs. Scroll through the all list, and get rid of any suspicious and unknown programs. To quickly find the latest installed software, we recommend sort applications by date in the Control panel.

Disinfect the browser’s shortcuts to delete survey.7013.ws redirect

Click the right mouse button to a desktop shortcut which you use to run your browser. Next, select the “Properties” option. Important: necessary to click on the desktop shortcut for the browser which is redirected to the survey.7013.ws or other annoying web page.

Further, necessary to look at the text which is written in the “Target” field. The adware can replace the contents of this field, which describes the file to be run when you run your web-browser. Depending on the web-browser you are using, there should be: Google Chrome: chrome.exe Opera: opera.exe Firefox: firefox.exe If you are seeing an unknown text like “http://survey.7013.ws” that has been added here, then you should remove it, as shown on the screen below.. clean a shorcut Click the “OK” button to save the changes. Now, when you start the browser from this desktop shortcut, it does not occur automatically redirect on the survey.7013.ws web-page or any other unwanted sites that is advertised by the adware. Once the step is finished, we recommend to go to the next step.

Get rid of survey.7013.ws redirect from Chrome

Like other modern browsers, the Chrome has the ability to reset the settings to their default values and thus remove the redirect to survey.7013.ws annoying ads which is caused by the adware.

Start the Google Chrome. Click on the button in the form of three horizontal stripes (google chrome menu button). It will appear the main menu. Click on the option named “Settings”. Another way to open the Google Chrome’s settings – type chrome://settings in the browser adress bar and press Enter. chrome drop-down menu The browser will show the settings screen. Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the “Reset settings” section is visible, as shown below and click on the “Reset settings” button. chrome advanced settings The Chrome will open the confirmation dialog box. You need to confirm your action. Press on the “Reset” button. The program will start the process of cleaning and when it is finished, the web-browser settings including the ‘block pop-ups’ option back to the values that have been when the Chrome was first installed on your personal computer.

Remove survey.7013.ws advertisements from FF

If the FF settings have been changed by the adware, then resetting it to the default state can help you to remove the redirect onto survey.7013.ws advertisements.

Run the Firefox and press Firefox menu button button to open the Tools menu. It shows the drop-down menu on the right-part of the web-browser. Click on the Help button (Firefox help button). Firefox settings menu In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type about:support in the internet browser adress bar and press Enter. It will display the “Troubleshooting Information” page. In the upper-right corner of this screen, press the “Refresh Firefox” button. Firefox troubleshooting info window It will show the confirmation dialog box. Click on the “Refresh Firefox” button. The Firefox will start a task to fix your problems that caused by the adware. Once, it’s done, press the “Finish” button

Get rid of survey.7013.ws pop-up ads from IE

To remove the survey.7013.ws ads you need to reset the IE’s settings to the state, they were when the Windows OS was first installed on your computer.

Launch the Internet Explorer. Open the Tools menu (click ‘gear’ icon internet explorer tools menu icon). It displays the drop-down menu on the right part of the internet browser, then click the “Internet Options”. reset internet explorer tools menu In the “Internet Options” dialog screen, you need to click on the “Advanced” tab, then press the “Reset” button. The IE will open the “Reset Internet Explorer settings” dialog box. Click on the “Delete personal settings” check box to select it. Next press the “Reset” button. reset internet explorer settings Once the task is done, click “Close” button, then close the Internet Explorer. Restart your PC for the changes to take effect. This step will help you to back your internet browser’s settings to default state and disable ad-supported browser’s extensions.

How to remove survey.7013.ws with Anti-malware

Manual removal survey.7013.ws advertisements requires some computer skills. Some files and registry entries that created by the adware may be not completely removed. We suggest that use the MalwareBytes Anti-malware Free that are completely clean your PC. Moreover, the free programs will help you to delete malware, browser hijackers and toolbars that your PC may be infected too.

  1. Please download MalwareBytes Anti-malware to your desktop from the following link.
    Malwarebytes Anti-malware
    Malwarebytes Anti-malware
    317661 downloads
    Author: Malwarebytes
    Category: Security tools
    Update: April 15, 2020
  2. At the download page, click on the Download button. Your internet browser will open the “Save as” prompt. Please save it onto your desktop.
  3. Once the download process is finished, please close all programs and open windows on your computer. Double-click on the icon that named mbam-setup.
  4. This will start the Setup wizard of MalwareBytes Anti-malware onto your PC. Follow the prompts and do not make any changes to default settings.
  5. When the Setup wizard has finished installing, the Anti-malware will start and show the main window.
  6. Click on the “Scan Now” button for adware removal scan. It will start scanning your PC for the adware which redirects your internet browser to the survey.7013.ws annoying page. This procedure can take quite a while, so please be patient.
  7. When the MalwareBytes Anti-malware has finished scanning, it will display a screen which contains a list of malicious software that has been found.
  8. When you are ready, click on “Remove Selected” button to start cleaning your computer. Once the process is done, you may be prompted to Restart.
  9. Close the Anti-Malware and continue with the next step.

How to block survey.7013.ws

To increase your security and protect your computer against new annoying ads and malicious web-pages, you need to use an application that blocks access to dangerous advertisements and pages. Moreover, the software can block the open of intrusive advertising, which also leads to faster loading of pages and reduce the consumption of web traffic.

  1. Download AdGuard program using the following link.
    Adguard
    Adguard download
    25671 downloads
    Version: 6.4
    Author: © Adguard
    Category: Security tools
    Update: November 15, 2018
  2. After the download is complete, run the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
  3. Once the installation is finished, click “Skip” to close the installation program and use the default settings, or press “Get Started” to see an quick tutorial that will help you get to know AdGuard better.
  4. In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your computer, AdGuard will start automatically and block pop-up ads, survey.7013.ws redirects, as well as other malicious or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the icon AdGuard, which is located on your desktop.

Remove survey.7013.ws ads and malicious extensions with AdwCleaner.

If MalwareBytes Anti-malware cannot remove the annoying survey.7013.ws advertisements within the Google Chrome, Mozilla Firefox, Internet Explorer and Edge, then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for adware, browser hijackers, PUPs, toolbars. Also you can ask for help our Myantispyware team below.

Download AdwCleaner from the link below.

AdwCleaner
AdwCleaner download
220759 downloads
Version: 8.3.2
Author: Xplode, MalwareBytes
Category: Security tools
Update: April 28, 2022

Once finished, open a directory in which you saved it. You will see a icon like below.
adwcleaner icon
Double click the AdwCleaner desktop icon. Once this tool is started, you will see a screen like below.
adwcleaner screen
Press “Start” button to perform a system scan for malicious extensions and the adware which displays the ads from survey.7013.ws web-page. Once AdwCleaner has finished, it will open a scan report as shown below.
AdwCleaner detects istartsurf
Review the report and then click “Cleaning” button. It will display a prompt.
adwcleaner prompt
Click “OK”. When the cleaning process is finished, AdwCleaner may ask you to reboot your PC.
adwcleaner reboot
When your PC is started, you will see an AdwCleaner log.
adwcleaner report

How to ask for help the Myantispyware team

If you are seeking a help for survey.7013.ws ads removal then follow these steps.

  1. Download HijackThis from the link below and save it to your Desktop.
    HijackThis
    HijackThis download
    4167 downloads
    Version: 2.0.5
    Author: OpenSource
    Category: Security tools
    Update: November 7, 2015
  2. Double-click on the HijackThis icon, and click the button labeled “Do a system scan only”.
  3. Once the scan is complete, the scan button will read “Save log”, click it. Save this log to your desktop
  4. Create a Myantispyware account here. Once you’ve registered, check your e-mail for a confirmation link, and confirm your account. After that, login.

  5. Copy and paste the contents of the HijackThis log into your post. If you are posting for the first time, please start a new thread by using the “New Topic” button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately.
  6. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the redirect to the annoying survey.7013.ws ads.
Adware

Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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