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Home › Malware › Malware removal › How to remove Memory Fixer virus

How to remove Memory Fixer virus

Myantispyware team January 6, 2011     No Comment    

Memory Fixer is fake computer optimization software that blocks Windows legitimate applications from running and displays various fake critical errors alerts. It will make you think you have a lot of system problems on your computer and ask you to purchase so-called full version of the program to prevent and fix them. Remember, MemoryFixer is unable to detect and fix any problems, so do not pay for the bogus software, simply ignore all that it will display you. Read below what you’ll want to know though is how to remove Memory Fixer.

MemoryFixer from same family of malware as HDD Fix, Quick Defrag, etc. Like other rogues, it is promoted and installed itself on your computer without your permission and knowledge through the use of trojans or other malicious software as you do not even notice that. Moreover, cyber criminals may also distribute this malware via social networks (Twitter, My Space, Facebook, etc) and spam emails . Please be careful when opening attachments and downloading files or otherwise you can end up with a rogue program on your computer.

During installation Memory Fixer will be configured to start automatically when you logon into Windows. Once started, this malware will scan computer`s hard disks, memory, etc and detect a lot of errors. Of course, all of these reported errors are all fake. MemoryFixer only simulates functions of computer optimization software and unable to detect any problems. So, you can safety ignore the scan results.

While Memory Fixer is running, it will block all legitimate Windows applications from running. The following warning will be shown when you try to run a program:

Windows detected a hard drive problem.
A hard drive error occurred while starting the application

Moreover, the rogue will display numerous fake warnings and nag screens. Some of the warnings:

Critical Error
A critical error has occurred while indexing data stored on hard drive. System restart required.

System Restore
The system has been restored after a critical error. Data integrity and hard drive integrity verification required.

However, like the false scan results, all of these messages are fake and should be ignored!

As you can see, Memory Fixer is absolutely useless and what is more, even dangerous software. Do not trust anything that it will give you. Most important don’t pay for its full version. Instead, please use the removal guide below and remove Memory Fixer from your computer for free.

Automated Removal Instructions for Memory Fixer

Step 1. Reboot your computer in Safe mode with networking

Restart your computer.

After hearing your computer beep once during startup, start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.

Instead of Windows loading as normal, Windows Advanced Options menu appears similar to the one below.

safe-mode-how-to
Windows Advanced Options menu

When the Windows Advanced Options menu appears, select Safe mode with networking and then press ENTER.

Step 2. Stop Memory Fixer from running

Download HijackThis from here. Run HijackThis and click Scan button to perform a system scan. Place a checkmark against each of lines:

O4 – HKCU\..\Run: [{RANDOM}.exe] {PATH}\Temp\{RANDOM}.exe
O4 – HKCU\..\Run: [{RANDOM}] {PATH}\Temp\{RANDOM}.exe

Example:

O4 – HKCU\..\Run: [CvdCEPoYRb.exe] C:\Users\User\AppData\Local\Temp\CvdCEPoYRb.exe
O4 – HKCU\..\Run: [2040368] C:\Users\User\AppData\Local\Temp\2040368.exe

Note: list of infected items may be different. Template of the malicious entries:
Variant 1: [{random string}] {PATH}\Temp\{random string}.exe;
Variant 2: [{set of random numbers}] {PATH}\Temp\{set of random numbers}.exe;
If you unsure, then check it in Google. Skip this step, if you does not find any malicious lines.

Place a checkmark against each of them. Once you have selected all entries, close all running programs then click once on the “fix checked” button. Close HijackThis.

Step 3. Clean temp folder

MemoryFixer stores its files in Windows temp foder. You need to clean it.

Please download ATF Cleaner by Atribune from here, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program. Under Main choose: Select All and click the Empty Selected button.

Step 4. Remove Memory Fixer associated malware

Download MalwareBytes Anti-malware (MBAM). Close all programs and Windows on your computer.

Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded you will see window similar to the one below.

malwarebytes-antimalware1
Malwarebytes Anti-Malware Window

Select Perform Quick Scan, then click Scan, it will start scanning your computer for Memory Fixer infection. This procedure can take some time, so please be patient.

When the scan is complete, click OK, then Show Results to view the results. You will see a list of infected items similar as shown below. Note: list of infected items may be different than what is shown in the image below.

Memory Fixer remover
Malwarebytes Anti-malware, list of infected items

Make sure all entries have a checkmark at their far left and click “Remove Selected” button to remove Memory Fixer. MalwareBytes Anti-malware will now remove all of associated MemoryFixer files and registry keys and add them to the programs’ quarantine. When MalwareBytes Anti-malware has finished removing the infection, a log will open in Notepad and you may be prompted to Restart.

Memory Fixer removal notes

Note 1: if you can not download, install, run or update Malwarebytes Anti-malware, then follow the steps: Malwarebytes won`t install, run or update – How to fix it.

Note 2: if you need help with the instructions, then post your questions in our Spyware Removal forum.

Note 3: your current antispyware and antivirus software let the infection through ? Then you may want to consider purchasing the FULL version of MalwareBytes Anti-malware to protect your computer in the future.

Memory Fixer creates the following files and folders

%UserProfile%\Desktop\Memory Fixer.lnk
%UserProfile%\Start Menu\Programs\Memory Fixer\Memory Fixer.lnk
%UserProfile%\Start Menu\Programs\Memory Fixer\Uninstall Memory Fixer.lnk
%Temp%\{RANDOM}.exe
%Temp%\{RANDOM}
%Temp%\{RANDOM}.dat

Memory Fixer creates the following registry keys and values

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run | {RANDOM}

Malware Malware removal

Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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