What is lucky-users.com
If you keep receiving the lucky-users.com redirect, when you surf the Internet with the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge, then it could mean your PC is infected with a malware from the adware family. Once started, it may install into the browser a malicious extension that generates a huge number of advertising or change the internet browser’s settings to show ads on all pages that you are opening in the browser, even on those pages where before you did not see any ads. To clean you PC system and get rid of the redirect to lucky-users.com, you need to perform the guide below as soon as possible. It will remove the annoying ads and protect your PC from more dangerous malware and trojans.
Most often, the ad supported software affects the most common browsers such as Google Chrome, Mozilla Firefox, Internet Explorer and Edge. But such the malicious software as well may infect another browsers by changing its shortcuts (adding ‘http://lucky-users.com’ into Target field of a internet browser’s shortcut). So every time you start the browser, it will redirect to the unwanted lucky-users.com web site. Even if you setup a new homepage, an annoying page will be the first thing you see when you run the Google Chrome, Mozilla Firefox, Internet Explorer and Edge.
The adware is not a virus, but the virus behaves similarly. As a rootkit hides in the system, changes internet browser settings and blocks them from changing. Also the adware can install additional internet browser extensions, addons and modules that will inject ads within the Chrome, Firefox, IE and MS Edge’s screen. Moreover, the adware may install a browser hijacker that once started, will modify the internet browser’s start page and search engine. And finally, the adware can collect a wide variety of personal information such as what pages you are opening, what you are looking for the Web and so on. This information, in the future, may be transferred to third parties.
Instructions, which is shown below, will allow you to clean your PC from the ad supported software infection and get rid of lucky-users.com annoying advertising from the Internet Explorer, Chrome, Firefox and Microsoft Edge and other browsers.
How does lucky-users.com ads get installed onto PC
How to manually remove lucky-users.com
The following instructions is a step-by-step guide, which will help you manually get rid of lucky-users.com redirect from the Chrome, Firefox, IE and MS Edge.
- Remove suspicious and unknown software by using Windows Control Panel
- Disinfect the browser’s shortcuts to remove lucky-users.com redirect
- Get rid of lucky-users.com redirect from Chrome
- Get rid of lucky-users.com from FF
- Remove lucky-users.com advertisements from IE
Remove suspicious and unknown software by using Windows Control Panel
Press Windows key , then click Search . Type “Control panel”and press Enter. If you using Windows XP or Windows 7, then click “Start” and select “Control Panel”. It will open the Windows Control Panel as shown below.
Click “Uninstall a program” It will open a list of all programs. Scroll through the all list, and uninstall any suspicious and unknown programs.
Disinfect the browser’s shortcuts to get rid of lucky-users.com redirect
Once installed, the ad supported software may add “http://lucky-users.com” into the Target property of the desktop shortcut for the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge. Due to this, every time you start the internet browser, it will open the lucky-users.com unwanted page.
Right click on the browser’s shortcut, click Properties option. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text “http://lucky-users.com” that has been added here. Remove everything after .exe. An example, for Google Chrome you should remove everything after chrome.exe. Click OK to save changes. You need to clean all browser’s shortcuts. So, repeat this step for the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge.
Get rid of lucky-users.com redirect from Chrome
Open the Chrome menu by clicking on the button in the form of three horizontal stripes (). It opens the drop-down menu. Click to Settings option. Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as shown below and click on the Reset settings button. Confirm your action, click on the Reset button.
Get rid of lucky-users.com from FF
If the Firefox settings have been changed by the ad supported software, then reseting it to the default state can help you to remove the redirect onto lucky-users.com advertising.
Run the Firefox and press button to show the Tools menu. It opens the drop-down menu on the right-part of the internet browser. Click on the Help button (). In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type about:support in the web-browser adress bar and press Enter. It will open the “Troubleshooting Information” page. In the upper-right corner of this screen, press the “Refresh Firefox” button. It will open the confirmation dialog box. Click on the “Refresh Firefox” button. The FF will start a task to fix your problems that caused by the ad supported software. Once, it’s done, press the “Finish” button
Remove lucky-users.com advertisements from IE
Open the Internet Explorer tools menu by clicking on the button in the form of gear (). It opens the drop-down menu. Click on the “Internet Options”. In the Internet Options window click on the Advanced tab, then click the Reset button. The Internet Explorer will show the “Reset Internet Explorer settings” window. Select the “Delete personal settings” check box, then click on “Reset” button. You will now need to restart your PC system for the changes to take effect.
Remove lucky-users.com advertising with MalwareBytes Anti-malware.
Remove lucky-users.com ads manually is difficult and often the adware is not completely removed. Therefore, we recommend you to use the MalwareBytes Anti-malware Free that are completely clean your PC system. The MalwareBytes Anti-malware is a reputable malware removal software. It can automatically detect and remove the adware of the your PC system. Moreover, this free software will help you to remove browser hijackers, malware and toolbars that your computer may be infected too. You can follow these simple steps below to eliminate the lucky-users.com annoying advertising completely.
Download MalwareBytes Anti-malware (MBAM) from the link below.
Category: Security tools
Update: November 9, 2017
Once downloaded, close all programs and windows on your system. Open a directory in which you saved it. Double-click on the icon that named mbam-setup like below.
When the installation begins, you will see the “Setup wizard” that will help you install MalwareBytes Anti-malware on your PC.
Once installation is complete, you will see window similar to the one below.
Now click on the “Scan Now” button to start scanning your computer for the ad supported software which causes the redirect to lucky-users.com web page. This procedure can take some time, so please be patient.
When the scan is finished, make sure all entries have “checkmark” and click “Remove Selected” button. The MalwareBytes Anti-malware will start to remove the adware related files, folders, registry keys. Once disinfection is completed, you may be prompted to Restart.
Block lucky-users.com and other similar malicious sites
To increase your security and protect your PC system against new unwanted ads and malicious pages, you need to use an application that blocks access to dangerous ads and web sites. Moreover, the software can block the show of intrusive advertising, which also leads to faster loading of web sites and reduce the consumption of web traffic.
Download AdGuard program using the following link.
Author: © Adguard
Category: Security tools
Update: November 7, 2017
After the download is complete, run the downloaded file. You will see the “Setup Wizard” screen as shown below.
Follow the prompts. After installation is complete, you will see a window as shown in the figure below.
You can click “Skip” to close the installation program and use the default settings, or press “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.
In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your personal computer, AdGuard will run automatically and block pop-up ads, web sites such lucky-users.com, as well as other malicious or misleading sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the icon AdGuard, which is located on your desktop.
Remove lucky-users.com ads and malicious extensions with AdwCleaner.
If MalwareBytes Anti-malware cannot remove the unwanted lucky-users.com advertising within the Mozilla Firefox, Internet Explorer, Google Chrome and Microsoft Edge, then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for adware, browser hijackers, PUPs, toolbars. Also you can ask for help our Myantispyware team below.
Download AdwCleaner from the link below.
Author: Xplode, MalwareBytes
Category: Security tools
Update: February 8, 2018
Once finished, open a directory in which you saved it. You will see a icon like below.
Double click the AdwCleaner desktop icon. Once this tool is started, you will see a screen like below.
Press “Start” button to perform a system scan for malicious extensions and the adware which displays the advertisements from lucky-users.com web page. Once AdwCleaner has finished, it will open a scan report as shown below.
Review the report and then click “Cleaning” button. It will display a prompt.
Click “OK”. When the cleaning process is finished, AdwCleaner may ask you to reboot your PC system.
When your system is started, you will see an AdwCleaner log.
How to ask for help the Myantispyware team
If you are seeking a help for lucky-users.com advertising removal then follow these steps.
- Download HijackThis from the link below and save it to your Desktop. HijackThis download
Category: Security tools
Update: November 7, 2015
- Double-click on the HijackThis icon, and click the button labeled “Do a system scan only”.
- Once the scan is complete, the scan button will read “Save log”, click it. Save this log to your desktop
- Copy and paste the contents of the HijackThis log into your post. If you are posting for the first time, please start a new thread by using the “New Topic” button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately.
- Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the redirect to the unwanted lucky-users.com advertising.
Create a Myantispyware account here. Once you’ve registered, check your e-mail for a confirmation link, and confirm your account. After that, login.