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Fake or Real? Crypto.com Account Restriction Email Scam Explained

Myantispyware team October 8, 2025    

Have you come across an email that looks like it’s from Crypto.com telling you your account has been restricted and asking you to verify your email address? The message might have a Crypto.com logo and looks very real. It asks you to click a link to verify your email so you can get access back to your account.

Question: Is this email really from Crypto.com, or is it safe to click the link and enter your details?

Investigation Findings: The email is a scam. The link or button in the message takes you to a fake website that looks just like the real Crypto.com login page. If you enter your login details there, the scammers can steal your information and access your account.

Answer: The “Crypto.com Account Restriction” email is a fraudulent email designed to steal your login information. 💡 To protect yourself from scams like this, always check the sender’s email address carefully and don’t click on links in emails asking for personal information. Instead, go directly to the official Crypto.com website by typing the address yourself in the browser. Additionally, enable two-factor authentication on your account to add extra security.

A typical “Crypto.com Account Restriction” scam email reads as follows:

[crypto.com logo]
Dear Valued Customer,
For the security and protection of Crypto.com and our customers, we have temporarily placed a restriction on your account. Please verify your email address to recover access to your account.
Verify Email Address

🕵️‍♂️ How the Crypto.com Account Restriction Email Scam Operates

Scammers behind the Crypto.com email scam start by sending phishing emails that appear to be from Crypto.com, using official logos and branding to look authentic. These emails inform recipients that their accounts have been temporarily restricted for security reasons and urge them to verify their email address immediately to restore access.

The message typically includes a “Verify Email Address” button or link, which redirects users to a fake Crypto.com website designed to look exactly like the legitimate login portal. This cloned site tricks users into entering their login credentials and sometimes even sensitive personal information.

To enhance credibility, scammers often use urgent language, such as warnings about account suspension, “For your security”, or “Immediate action required”, pressuring users to act quickly without verifying the email’s authenticity.

Because the fake sites are nearly identical to real ones, victims may not realize they have entered their information into a scam site. Once credentials are obtained, scammers can access victims’ accounts, potentially stealing cryptocurrencies or personal data.

Furthermore, scammers sometimes follow up with additional phishing emails or phone calls, attempting to obtain even more private information or to push victims into unauthorized transactions.

In summary, the Crypto.com account restriction email scam relies on sophisticated phishing emails, cloned websites, and urgent messaging to deceive users into revealing their login credentials. This scam can lead to financial loss and compromised personal data, so it’s critical for users to verify sources carefully and avoid clicking links in unsolicited emails.

📧 What to Do When You Receive the “Crypto.com Account Restriction” Scam Email

We advise everyone who receives this email to follow the simple steps below to protect yourself from potential scams:

  • ❌ Do not believe this email.
  • 🔒 NEVER share your personal information and login credentials.
  • 📎 Do not open unverified email attachments.
  • 🚫 If there’s a link in the scam email, do not click it.
  • 🔍 Do not enter your login credentials before examining the URL.
  • 📣 Report the scam email to the FTC at www.ftc.gov.

If you accidentally click a phishing link or button in the “Crypto.com Account Restriction” Email, suspect that your computer is infected with malware, or simply want to scan your computer for threats, use one of the free malware removal tools. Additionally, consider taking the following steps:

  • 🔑 Change your passwords: Update passwords for your email, banking, and other important accounts.
  • 🛡️ Enable two-factor authentication (2FA): Add an extra layer of security to your accounts.
  • 📞 Contact your financial institutions: Inform them of any suspicious activity.
  • 🔄 Monitor your accounts: Keep an eye on your bank statements and credit reports for any unusual activity.

🔍 How to Spot a Phishing Email

Phishing emails often share common characteristics; they are designed to trick victims into clicking on a phishing link or opening a malicious attachment. By recognizing these signs, you can detect phishing emails and prevent identity theft:

How to spot a phishing email similar to Crypto.com Account Restriction

💡 Here Are Some Ways to Recognize a Phishing Email

  • ✉️ Inconsistencies in Email Addresses: The most obvious way to spot a scam email is by finding inconsistencies in email addresses and domain names. If the email claims to be from a reputable company, like Amazon or PayPal, but is sent from a public email domain such as “gmail.com”, it’s probably a scam.
  • 🔠 Misspelled Domain Names: Look carefully for any subtle misspellings in the domain name, such as “arnazon.com” where the “m” is replaced by “rn,” or “paypa1.com,” where the “l” is replaced by “1.” These are common tricks used by scammers.
  • 👋 Generic Greetings: If the email starts with a generic “Dear Customer”, “Dear Sir”, or “Dear Madam”, it may not be from your actual shopping site or bank.
  • 🔗 Suspicious Links: If you suspect an email may be a scam, do not click on any links. Instead, hover over the link without clicking to see the actual URL in a small popup. This works for both image links and text links.
  • 📎 Unexpected Attachments: Email attachments should always be verified before opening. Scan any attachments for viruses, especially if they have unfamiliar extensions or are commonly associated with malware (e.g., .zip, .exe, .scr).
  • ⏰ Sense of Urgency: Creating a false sense of urgency is a common tactic in phishing emails. Be wary of emails that claim you must act immediately by calling, opening an attachment, or clicking a link.
  • 📝 Spelling and Grammar Errors: Many phishing emails contain spelling mistakes or grammatical errors. Professional companies usually proofread their communications carefully.
  • 🔒 Requests for Sensitive Information: Legitimate organizations typically do not ask for sensitive information (like passwords or Social Security numbers) via email.

Conclusion

The Crypto.com Account Restriction Email Scam is a deceptive phishing attempt designed to steal your login credentials and personal information. The scammers send fake emails, imitating the official Crypto.com brand, complete with logos and seemingly urgent language to pressure recipients into clicking on malicious links. These links redirect users to counterfeit websites that perfectly mimic the genuine Crypto.com login portal, tricking victims into entering sensitive account details.

Instead of protecting your account, these fraudulent messages put your funds and personal data at risk. The scam employs sophisticated cloned pages and counterfeit buttons, making it difficult to distinguish from legitimate communications. Always be wary if you receive unexpected emails claiming account restrictions or urgent actions required.

Bottom Line: Do not click on any links or buttons in unsolicited Crypto.com emails asking for verification. Always verify the sender’s email address, and navigate directly to the official Crypto.com website by typing the address yourself. If you suspect a phishing attempt, report it to Crypto.com and delete the email immediately. Stay vigilant and protect your digital assets by avoiding any offers that use fear or urgency to prompt hasty actions.

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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